Ba
Bachman-Bernard Chevrolet Parts
3365 E Andrew Johnson Hwy, Greeneville, TN 37745, United States
Comments
Ka
Review №1

Excellent service advisors and technicians. Friendly staff. The owner, Russ Kauffield, is fair, honest, and heavily involved in the community. He is also extremely well-dressed. His faith is evident by his character and the way his company treats people. Wont do business anywhere else.

Ke
Review №2

This is directly related to New Car Sales. As a former National Sales Manager, I do not appreciate being toyed with regarding price. I understand the sales game but what I experienced was absurd. The sales associate kept referring to his overall manager as Boss-man. Never once did we actually speak to Mr. Boss-man pricing negotiater even though his input was being the actual decision maker behind the curtain. We were showed short term loan rates with a large amount down payment when we specifically asked for long term rates with zero down. First key thing in sales is LISTEN to your customer. That went out the window. They even tried to sell me a recently traded in Equinox that was severely smoked up with ashes all over the inside cup holders and center console. The smell was so bad I couldnt even test drive it. After the sales associate kept coming back stating Boss-man says this and that about the car I actually wanted, my family and I couldnt get out of there quick enough. I received a voicemail message driving away saying Boss man says come on back and we will drop the price more and fix you up. Get real! Ive never had an experience this bad anywhere. We ended up going out to Toyota and it was a night and day difference in service. No price games. I negotiated quickly and needless to say, I bought a new car there and I will never be back to Bachman Chevrolet in Greeneville.

Mi
Review №3

I had a scheduled appointment and the service was completed promptly. The service staff were courteous and helpful.

Ar
Review №4

Very good dealership. I was there for service today. The service Department is very friendly,efficient and pretty fast.

Fa
Review №5

Fast and effective!I highly recommend Taylor the Mechanic!

Al
Review №6

Fantastic crew.. Very friendly n polite.. Knowledgeable

Ga
Review №7

They were not willing to take care of problems under warranty. The car had to be taken back twice.

Lo
Review №8

Great lobby while your car is being worked on.

Da
Review №9

They are always great and very nice

Lo
Review №10

Ive been having trouble with my tires their working with me on this hope they will get it right

Ki
Review №11

Oil changed, tires rotated. 50 bucks

Information
11 Comments
4.3 Rating
  • Address:3365 E Andrew Johnson Hwy, Greeneville, TN 37745, United States
  • Site:http://bachmanbernardchevy.com/
  • Phone:+1 866-575-2096
Categories
  • Auto parts store
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:8:30AM–1PM
Accessibility
  • Wheelchair accessible entrance:Yes
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