I absolutely love buying my Chevy Silverado today we absolutely had a great saleswoman her is Max (Maxine) was super nice to us I would absolutely be buying from there again

We bought a vehicle on Saturday and took it to have it detailed

Good people. Bought five cars there in three years, all from Bethany . My vehicles all get serviced there too. Always treated like family.

I have now purchased two cars from here & both times the salesman has worked with me to make it possible for me to get the car I wanted. Everyone I have dealt with here has been courteous, helpful, & friendly. They dont use pressure to get you to buy!! I will most certainly continue to do business with them.

Was in a small accident in my Sonic and the people here were friendly, quick and informative of the whole process. Fixed my hatchback and back bumper perfectly. I am pleased with the outcome. I recommend everyone in their parts and service departments.

We had super great help from everyone that worked with us today ! A great big thank you from The Browns

No stars!Throw your flyers away!!! Warning!!!! We fell for it.. this is a warning to others its a waste of time! Their scratch off flyers prizes are lies and a scam just to get you in the door to try and talk you into trading the car you drove there in for one of theirs ... shame on them!Our flyer said we won 2k cash! An hour after being there (cause yes you have to hear their pitch on trading in your car!) We walked out with a $2 bill .... we drove 2 hours to claim that bull! Throw your flyer away!!! If its too good to be true, then it probably is!

We had an unusual issue with my new SUV. The Service Department went above and beyond to get it fixed for us. We appreciate their efforts in fixing an issue they had never seen. Kudos to the staff of the Service Department. They were nice, friendly, and wonderful to us. Thanks!

I HAD BEEN LOOKING AT NEW TRUCKS WENT TO FORD WHERE I HAD BOUGHT 4 NEW TRUCKS THEY ACTED LIKE IF I CANT SCREW YOU I DONT WANT YOUR BUISNESS AT ALL SO I WENT TO FIRSTCHEVY PLACE NO ONE acknowledged I was there so went to Bachman Bernard chevy Wes Cooper was very nice patience with me and ended up getting me into the exact truck I wanted and made it affordable also the whole staff are great thanks for the enjoyment of the transaction

Very friendly and helped right away Thank you !!

I was greeted by my salesman Shawn. He was very friendly and professional. I was very pleased with my experience. This is the second car I have purchased there within two years. With Shawn as my salesman, within a hour he had everything ready. Alice is also very helpful and friendly. I will most definitely recommend Bachman Bernard.

I had no appointment, but I needed air in my tires as well as regular servicing for my car. They took my car in and got everything done very quickly. I appreciate the fact that they have the records for my vehicle because it was then that they told me that it was time for the transmission fluid to be changed. I always come back to this dealer where I bought my car because they know the history and are on top of everything necessary to care for my car. It takes the pressure off me to remember when different things are due for a change. This will keep my car running smoothly for many years. The staff is always the nicest, too. I know I can rely on Bachman-Bernard to keep my car in top condition just as I rely on my doctor to maintain my health.

Excellent place to purchase or service your vehicle. Very knowledgeable and experienced.

Fantastic people, great dealership, wonderful experience trading here. Highly recommend their services to anyone looking for a GM vehicle.

Took to long to find out the asking price of vehicle. Salesman should be able to tell prospective buyer the cost when asked. The sales manager apparently was not available to provide Salesman the price. That is not the way to run a business in my opinion.

Manager, BJ and salesman Wes were wonderful. Every question I asked, there was a simple answer to. Our finance lady was good, I just cannot remember her name off the top of my head. Overall, great experience for buying my first new car.

Ted and Sandy always do an excellent job to get my truck scheduled for service. During my last visit, I was very pleased to talk with Tech Russell Bonnot who took a little time to discuss the service on my truck. HIs professional approach to my questions was impressive, and I thank him for his honesty and integrity. I previously recommended my brother to salesman Tim Davis for the purchase of a new Buick, and to my niece for the purchase of a new Chevrolet. Its always a pleasure to deal with Bachman Bernard. I generally see Mr. Bernard on site taking a hands-on approach to the daily business.

Very friendly and no non sense. I enjoyed the buying process better than any other buying process. The sales woman Morgan was wonderful

Bad experience during a sales event of dishonest sales tactics by guest salesmen then the staff of Bachman Bernard take no responsibility. Take all the time you need to read every word before you sign. Better yet, use carvana.com to bypass the dealer experience altogether.

Took our pickup in for service. Very friendly and helpful staff.

I was met by my salesman, Terry Setzer, who had a vehicle ready for me to go have lunch while they worked on my vehicle. Also the service writer was very thorough, and asked if I had any other issues. The General Manager (on a Saturday) was there, and asked me if everything was to my liking. Excellent service.

Shawn Labardo was very straight forward, which was what I wanted. Didnt have to negotiate all day! A very pleasant person. First time customer

Got the flyer, scratch the back and says I won a 1k giftcard for Target. Got calls on my cell as I was at one point driving. Stop driving call them back and they said to stop in between 18th and 22nd. I do that, and they take the flyer and compare my number to chart after taking down info. I was urged to buy a car when the call said to explain I was only there to collect my prize..Seems like I was ripped off for a baiting tactic and not being worth their time. Should spend less time ripping people off and sending flyers and more time selling a vehicle.

Friendly staff and always great service

I had to bring my wifes Nissan Rogue in for an oil change and tire rotation. The young man that was dealing with told me that Saturday days were their hurry up days and they would have me out in no time. Well, Monday morning I had to use the Rogue and the driver side headlight was out. I just had it in your shop and they didnt do the 14 point inspection. I wondered if they changed oil or rotated tires. I explained all this to the service manager and he kind of blew me off. So Im not real happy.I normally have a good experience with your dealership, but this time not so much. Probably nothing will happen, but I hope Im wrong. Thank you

Very friendly stuff! Really good mechanics

Sandy is very courteous and kept me fully informed of the progress on my vehicle. My husband took our car in for an oil change, new tires and alignment, so it was a longer visit than usual. The entire team is courteous and efficient.

The people were a joy and went above and beyond to help us get what we wanted.

Wes Coopr is One of the nicest sales persons Ive met.

Very helpful and very friendly. Very clean and nice place to wait for your car. Will differently be going back.

This place was great we had an issue with the roof leaking with the glass and Pez took care of it with no charge because how simple it was.

Fast and friendly service department.

I got my car serviced here.. Quality, friendly service and a great value for the price.

I have always been received the best treatment thru the service dept. Everyone in the service dept. knows me when I come thru the door. Sandy is absolutely the best!!

Darius did a fantastic job of taking care of me and putting me into a great car. Then, when I hadf a flat with less than 100 miles on my new car, Ted, in the service department, took good care that I got a new tire and sent me on my way. I have and will continue to recommend this dealership to my friends.

I was happy with the dealership but not happy with G M they would not give me the employee discount because I bought my pickup a few days to soon.

Purchased a very nice used SUV last week. We were warned from several people that we wouldnt be happy with this dealership. Two weeks worth of negotiating for a vehicle, and getting backlash for having our own financing. The day of purchase, we walked into the dealership, Mr. Bernard was standing with his back to the door. He was huddled with all of other employees about a local restaurant. Never once did he turn around to speak, or meet us. We waited on our salesman, and were taken back to full out the paperwork. I had asked for the car to be detailed before going to the bank to get the 40k+ dollar check. The salesman stated they couldnt do that, and I even told him that just that morning- John Bernard had told me over the phone that he and his wife took the car to Knoxville the previous weekend.It was dirty, with candy wrappers in cup holders, etc. Im sorry, but if Im paying this much for a vehicle, the LEAST you can do is have it cleaned while we drive 1.5 hours to go get YOU a check. To make matters worse, there was less than 1/4 tank of gas in the car. Terrible service. Terrible social skills. Businesses use word of mouth more times than not and I have made sure to tell everyone in Greeneville and surrounding areas about the entire horrible process at Bachman Bernard! Its nice to see there are still people who own businesses that think they are better than others. Last time I checked, we all put our pants on the same way.

I would really like to thank Chris Fillers and Wes Cooper for their outstanding help! They truly went above and beyond to get me a reliable, affordable vehicle, even through my financial mishaps. They worked very hard on my case and they managed to make it work somehow. The staff at this dealership will truly do anything in their power to help you out, wonderful experience!!

My appointment was at 8:00 am. When I arrived I was treated very respectfully. I asked how long it would take due to I had just gotten off work and was very tired. The gentleman told me it would take 45 minutes to an hour. I asked jokingly if they could get it done quickly. He stated he would do his best. The tech that did my oil had my car done in 32 minutes. When they brought the paper work for me to pay the gentleman was very nice and stated Mrs. Whitten let get you home so you can get some rest and to have a great day. I will be back for my next maintenance to be done. I also like how they are not pushy on the up sale of things.

One of the best buying experiences! I would highly recommend a visit if you need a vehicle.

Best car lot for miles! On sale new and used cars and SUV or trucks. I drive the shuttle there and will take to work or home if you have your car worked on.*****☺

I didnt have to wait long for the service. They did a great job. Thank you.

Service Manager was Great Very Helpful! Service Tech was too!

Stopped in because they sent out a mailer. Went and checked website and saw a vehicle may be interested in. Met one of the salesmen outside, and discussed the vehicle. Tim, the salesman, said that the vehicle was being test driven. After looking at various other vehicles, all of which werent what would be interested in. Also told him that after walking around the side of the building noticed the vehicle that was interested in parked on the side and Tim said that it belongs to another salesman. Then said that they had to run a credit check before ever could think about a test drive. I think that these people go out of their way to discriminate against the customers coming on the dealership lot. Seeing how they treated myself, I would never tell anybody to go by there. And, Ill never ever go back even if they would give me a free vehicle. After receiving your response, I find it hard to believe that you can say that another person was looking at it when you can visually see items in the vehicle, phone charging cords, drink cups, and say that somebody is trying to buy said vehicle. There was a definite means to look at myself and decide not to try and help with any kind of help to sell me a vehicle. I guess if someone drives onto your lot with a very expensive vehicle, the whole sales staff would line up to help. Never judge by looking down your nose at someone. But remember one thing since this morning, your sales staff has let your dealership down, and like I said, you couldnt give me vehicle to make me come back. Just a word to the wise, if looking for a vehicle, DONT COME HERE. THEY JUDGE BY LOOKS OF THE CUSTOMERS.

Feel ripped off the last time I was there.That’s why I have not been back for any service work and more than likely I will not be back for any service work

Always courtesy and professional.Wait time for scheduled service is within reasonable time.

Be careful going to shop here... you may get treated differently if you do not talk or walk like they expect you to. Per word or mouth not a good business.

The woman who checked me in was very pleasant, friendly, courteous, and knowledgeable. Made my experience a pleasure.

Everything went smooth as can be. They had everything ready to go and we did a trade in.

Wonderful place. Place for kids to play charge yr phone and relax while they work hard to put u in a car. Didnt give up. Nice and very friendly people there. I highly recommend anyone one needing a car to go here.

Best car buying experience Ive ever had, if you go there ask for Tim. Best salesman Ive dealt with.

Best car purchase ever!! My car salesman BJ Gray was so helpful and really helped me find what I was looking for without the usual pressure.

This was the easiest & fastest new car purchase Ive ever made! Everyone was knowledgeable, courteous and efficient.

After my GMPP extended warranty failed miserably at their job of paying for my 2015 Silverado 8 speed transmission repairs per the GM TSB 18-NA-355, Bachman Bernard’s service dept did a terrific job working with GM to find a resolution. Sandy and Ted were extremely patient with me, an upset customer, to help work things out when GMPP failed. Dealership terrific, but as a first time Chevy owner, GMPP leaves a lot of questions when they do not follow GM recommended repair instructions.

Hands down one of the best places to buy a vehicle. Everyone in there is super nice and informative. Jesse Smith helped us and did a great job. He was very down to earth, honest and told us everything there was to know about our vehicle. If he didn’t know the answer, I have no doubts he would have researched or asked until he found the answer. I would recommend him and Bachman-Bernard to anyone!

Very polite, experienced, and got me exactly what I needed in a new truck, THANKS

Always great repairs

They go the extra mile to see you smile !

Fair deal on new 2020 Chevy 2500 work truck. Never a pleasure with price negotiation and trade in value. Good selection of new vehicles. Odometer mileage higher than expected on a new vehicle. Would consider buying another new vehicle from this business. Rick A. May.

VERY COURTEOUS AND KNOWLEDGEABLE PERSONNEL SERVIVE WRITER WAS TED AND WAS AWSOME

My Lacrosse needed the transmission rebuilt. They kept the car three weeks. They never called to update me on the status of the repair, only told me if I called, and only told me it was finished when I called. When I got it back, the odometer had 80 miles more than the service order said, the gauges on the dash had been changed to analog instead of digital, which took awhile to find how to reset it, and the lumbar support on the seat was changed. Theres no reason to change those things for a test drive to check the repairs and 80 miles is more than a test drive. After taking my car in for service, they always send a survey except this time. I wonder why?Another time I took in coupons for a multi-point inspection, 5% off service, and an oil change price. The man said thats the regular price. I said I also have the 5% off. He scoffed and asked are you having additional service? I said that depends on what you find in the inspection. They did need to do additional work but later I noticed I was not given 5% off.In addition, I was quoted a price on a used vehicle while there, after the salesperson spoke to the manager, which when I called back about it, it was changed to $6,000 higher and I was told, well, shes new.I asked for a quote on Allstate and Buick extended warranties, was told she could not give it to me right then but she would call me later that week but its a month later and she hasnt called.

Another outstanding service! I got a warning light about a low tire, came in to the shop unannounced. As a home health nurse, I depend on my car daily to take care of the patients of Greene Co. I was very quickly helped, problem diagnosed, corrected, and on my way.

P.J. and Sandi were great!

I was looking for a previously owned GMC Acadia Denali, they had one that matched everything on my want list. This is the first place Ill go when I get ready to buy my next car.

I had great customer service at Chevrolet Bachmann.

They were Quick and efficient! I had $2100 in work done on my vehicle and Im very happy. In the last 10 days I have traveled over 2,000 miles across the midwest and I havent had any issues with my vehicle. Very friendly People. They were helpful and understanding.

Look... Car dealerships are a dime a dozen these days. I know. Ive been in a few, but these guys do care about what you need and want. And to make matters better, their service is excellent. Buy a car, have it serviced here, and you wont be disappointed. Their prices are comparable or less than other mechanics.

I had a truly amazing experience today with the best Salesperson there. Jesse was with me every step of the way, making sure I had everything I needed, and that I got the best deal possible. He took care of me like family. Hands down 10/10 most amazing SalesPerson. Thanks Jesse!!

Ive had to take two vehicles to Eddie Wampler in the body shop recently and he is very professional. I will take all my business to him and suggest him and his team to anyone who needs repairs done.

I had my Enclave serviced at Bachman-Bernard and was just as impressed with the service department as I have been with all the other people / departments I have come in contact with. From the initial point of contact making the appointment to the actual day the car was serviced, I have been treated courteously, respectfully and very fairly. I will definitely recommend this dealership to anyone in the market for a new car.

Great place to service your vehicle or purchase your next one!

Jessi was my sales rep, and was amazing to me and my mother, bought her a used car that she loves. Jessi was amazing to us and gave us a five star treatment from all the staff. I would recommend Jessi to anyone buying a car cause he was amazing!!! Thank you all!!!

Parts Department knowledgeable, professional and friendly.

Prompt, friendly staff, comfortable waiting area, professional work

Services department yes, very friendly and quick. Dealership to buy a vehicle no.

Great place to buy a CHEVY!!

I TOTALLY recommend bachman! You will DEFINITELY want to ask for Jesse Smith. He went above and beyond to get us in a BEAUTIFUL GOOD RUNNING car. He was very down to earth and respectful. We will go where ever he is to purchase our next car!

We bought our third car at Bachman-Bernard yesterday. Both Jesse Smith and Tim Davis worked with us. Believe me, if we werent satisfied with them in the past, we would not have returned twice more. Both Jesse and Tim are fine, Christian men and either man will do all he can to make sure you leave a happy customer.

They are always friendly and willing to help. Very professional.

Had service done, no one around that could tell me what was done to my car and because it was under warranty the paper work didnt say

If youre looking for a great car buying experience, look no further! Head to Bachman and ask to speak with Jesse Smith. Jesse was beyond helpful & honest! Words cant describe how much I appreciate the effort put forth and extreme patience given to me and my family.

Friendly staff. In and out in an hour for a tire rotation, tire air adjustment, oil +filter change, fuel additive, and air cabin filter change.

People dont tell the truth,,,,, we didnt like the advertising. We thought we won a tv. But we went back and they took great of us. We bought a new equinox and we love it. Cheri Russell and Devon are awesome .

800$ for them to sit and watch the truck regen the dpf filter 5 times. Then still needed to replace the dpf filter 400 miles later. Stranded 10 hours from home and they took advantage of the situation. Worthless.

I was here to look at a new Equinox. Usually you want to be left alone for a minute to look, but I needed assistance with this matter. I was there for about 20 minutes and never once did a salesman approach me to assist me with this matter. I seen several looking at me and I even asked one a question but he was assisting another customer. There have been a few complaints about this place anyway. I will not be returning to do business with them. You can check them out for yourself and have your own opinion 😊.

Bachman-Bernard is the dealership I trust. The sales department, body shop and service center are top notch. I know when I get my vehicle back, it is done right. I bought my vehicle there. They are the only ones I trust to service my vehicle.

My family has bought our last 5 or 6 vehicles through Bachman Bernard and can say itll always be our preferred choice. Whether we payed cash upfront or financed, we have always received exceptional service and quality. Everyone is very recommended, but our most previous buy was through Jesse Smith, you couldnt ask for anyone better. He not only went above and beyond to meet our needs financially, but the safety of my 2 year old son was his highest priority. Being a father himself, I didnt even have to explain general safety concerns or worries to him. Ive never met a more kindhearted and genuine car sales man who actually CARES about getting you the right vehicle in every way possible. They definitely have an excellent sales team!

They are always excellent in every way.

Went the extra mile to accommodate my needs

Sales men are pushier with the assistance of finance manager and they bait and switch prizes if customer does not buy or withold prizes.

They sell good cars .

Such a helpful place! Definitely recommend using them! While traveling back to FL we blewout a tire and the car was running rough. Stopped into Bachman-Bernard and they were such a huge help! So thankful for everyone who helped us!!

Got my new truck any love it

Great place to buy a vehicle

Great business people and very friendly too. Very informative. I really like them a lot. They are clean too.

Just came out of bankruptcy wasnt looking for a brand new car just something newer than i have the only thing they had was a chevy spark and that didnt fit my needs if i am going to buy a car i want a few diffrent choices i know what i am looking for and they couldnt get it and again it was a nice place but just not for me

Great job! Bought 2 cars and went home very very pleased with the experience, exceptional cus to merge service! Jessica Smith you were great!

Great people to deal with

Extremely professional and polite, walked out to find the rear tire had a screw inside it drove up to the lot had a service advisor come out and check on me before I got out of the vehicle. They had it pulled in and plugged and back on my way in under ten minutes and wouldnt let me pay them for their service even though the flat had nothing to do with them and the kicker is I didnt even purchase my trax with them. God bless them for turning a day around for the better. I truly appreciate them and believe their service centers is one of the finest Ive seen.MM3 Williams, J.D.

Great staff and they do a good job on my vehicle