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Terry Labonte Chevrolet
1401 Bridford Pkwy, Greensboro, NC 27407, United States
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Terry Labonte Chevrolet
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Do
Review №1

Was in the market to trade in my truck on a newer model used truck. From the first call I had with TLC, to closing my deal with Jacob Powell, I couldn’t have asked for a better experience! The staff was polite and helpful, and Jacob made my purchase extremely easy and would highly recommend him. Go by and check them out! You won’t be disappointed.

mi
Review №2

It was one of the best experiences I have ever had a car dealership! My salesman ( Marvin Bennett ) did great job. Would definitely recommend Terry Labonte Chevrolet for anyone looking for no pressure dealership. Awesome experience!!!

F
Review №3

I really enjoy my experience at Terry Labonte Chevrolet The process was fast, The guys was very polite. I was in and out in no time. From the beginning to the end everything went great.This place is highly recommend by me.

Ma
Review №4

I met with Tony Hall when I arrived to look at a Chevy Trail Boss.. lucky for me he was the closest to us when we walked up. You can feel that he has the experience and tactfulness to be a good representative. He didnt play any games and there wasnt a lot of the let me go ask you get at dealers. We test drove the truck, made the arrangements and nothing was left to surprise. We worked with Caleb and his star trek desk to sign the paperwork and go over the details. Honestly this was the best experience at a dealership Ive ever had. Didnt make me wish I had gone to the dentist instead. I look forward to being part of the Hendrick family.

Gl
Review №5

It went somewhat smoothly, as expected. I wish a loaner vehicle was available for my wife and our 6-year-old. There was an unexpected recall for my 2021 Trailboss, which turned by 8:45 appointment to an 11:30 service completed time.I will say the service team was very nice and easy to communicate with. You can tell they want to completely satisfy their customers. So, the service gets 5 out of 5 stars but the other marker receives 9 out of 10 because of the loaner car issue.

Un
Review №6

We worked with Marvin Bennett on the purchase of a Tahoe. He was very prompt and helpful throughout the entire process. He was excellent at communicating and very attentive. He took a lot of time to go over the vehicles features in person on the day of purchase. Very pleased with the Tahoe and Marvin’s service!

ro
Review №7

I have trusted this place for purchases and service for a number of years. They always have the best help, service.And for a dealership, the prices are very good. I will likely always come here. I genuinely appreciate the kindness and the feeling that I am not being judged for my clothes or age. I work for a living, and I believe and support in the other folks who give a care for others. Thank you.

An
Review №8

Had a 9:30 appointment. got there at 9:20. they clocked my truck in at 10:10. at 1:20, I went outside to take a walk and noticed my truck on the lot. I had to find a service rep to check on my truck. It had been ready but no one bothered to tell me. They said it would take two hours, it took four and if I hadnt seen it on the lot, no telling how much longer!!

Ma
Review №9

Jason was great. Nikki was also very helpful. We are very happy with the level of customer service we experienced.

Ma
Review №10

Overall, experience was great! Communication was lacking. Had to leave my vehicle for the repair, Left it Monday morning. No communication until I called on Tuesday.

Te
Review №11

Austin Rice was fantastic to work with. Very patient and understanding. He was exactly what we needed because buying a car is a big deal. He allowed us to change our mind and didn’t mind that we were making decisions. We will definitely look for him for our next purchase! Austin Rocks!!

Eb
Review №12

Just finished getting my oil change service and inspection. I was greeted promptly as soon as I exited the vehicle and check-in was fast. They arranged transportation for me to go back home so that I didnt have to wait in the lobby but everything only took an hour to complete. I appreciated the timeliness, friendliness, and quality of my visit today. Will continue to bring my vehicle back for servicing!

Al
Review №13

Ive been shopping for a car and Austin Rice has been outstanding to work with. He has been going out of his way to help me find what I want. He is also extremely professional and knowledgeable. I cant wait to take delivery of my new ride. I highly recommend, Austin!!

Ka
Review №14

Best dealership experience. We shopped around and Terry Labonte Chevrolet was well stocked with vehicles, new and used. We were in the market for a used Chevrolet Silverado but was able to purchase a new one with prices comparable to used ones at other lots. Everyone was very friendly and made sure we were comfortable. Mike, our salesman, walked the lot with us in 90 degree weather and gave us space when we looked over a vehicle. He was very knowledgeable and there was no pressure to buy. When we decided on 2 trucks, one new and one used, to compare, we went inside and went over all the details. In the end, Mike was able to get us a deal on the new truck with a price that compared to used trucks on other dealer lots. A few days after our purchase we received an email from Mike making sure we were satisfied with our new truck. He offered to set up a time we could come back and he would go over any questions we may have on the new technology on our new truck. Over all, we were very satisfied with our experience at Terry Labonte Chevrolet and would recommend to anyone looking for a new or used vehicle to give them a visit. Everyone goes out of their way to make sure the customer is satisfied.

E
Review №15

Cannot say enough about the service. It was excellent! We had shopped around for a new truck and no one said you can buy the truck while it is in transit to the dealer until we called Terry Labonte Chevy. One place we had called wanted a nonrefundable $5000 deposit just to reserve a truck and if we had changed our mind then we wouldve lost money. Another place we called that we had bought our past 3 vehicles from wouldnt even help us find something. When we called Terry Labonte they said you can buy the truck while in transit and all the paperwork was done that day. They were going to drive all the way to WV to have paperwork signed. Now we are just waiting on delivery of truck. EXCELLENT WORK EXCELLENT SERVICE!!

Ro
Review №16

As we all know he new car buying process can be stressful and frustrating. That is the exact opposite experience I had at this great dealership! When shopping for a new car at this place you must ask for Austin Rice. He actually made buying a new car fun and easy. Austin was very knowledge on all of the cars and walked me through the process with ease. I highly recommend this dealership to anyone and do not forget to ask for Austin. 10/10!

We
Review №17

Eddie Hernandez has been my car guy for years because he is knowledgeable, professional & doesnt waste my time! As a single momma its important that I can trust him to be honest with me and Ive always felt good about my car purchases after working with him. If you are in the market for a new vehicle I highly recommend talking to Eddie Hernandez at Terry Labonte Chevrolet!

Et
Review №18

I worked with Katie and she had explained to me she was a new sales rep, but when I walked in she greeted me treated me with respect and fulfilled my needs as a customer. She was very punctual with her responses and kept the transparency through the entire process putting me at ease about making a purchase. Definitely amazing to work with !!!!!

Jo
Review №19

Easy buying process, I was not pressured at all, fast and efficient service, kind staff, very helpful in answering questions. Enjoyed my experience!

Y-
Review №20

Bought a 2013 Mini Cooper Countryman back in 2016 and still got it till this very day in perfect condition. They had a vehicle that caught my attention during the moment and I went ahead and purchased it. Many times Im not that quite interested and this was my first purchased from a dealership. I was pleased with how it didnt take long to get in and out with the vehicle I wanted. Appreciate the variety of vehicles they sell there at the dealership along with great service. Will check back from time to time. Maybe Ill grab another if it catches my eye. I would recommend this place to check first before purchasing anywhere else!

Ra
Review №21

Rome has been amazing! Very helpful with the process of trading in one car and purchasing of another one.

Ti
Review №22

The Dealership service is honest and concise. My car was well taking care of as well as they took care of their customers(making them feel comfortable at the waiting room). After they was done it was so much paper work to give to you along with themselves.

Ad
Review №23

I am super pleased with my experience. I ordered my corvette in January with Joey explaining to me how long it would take. He kept in touch throughout the time period. While I was waiting I purchased a truck for my business and was super pleased with it also. I plan on ordering another corvette in near future for next year. Jonathan Smith the finance manager was awesome also.

St
Review №24

Hands down the best dealership I have felt with ever. Patrick Griffin was our salesman and he was the most polite, professional, friendly and just down to earth person to deal with. He had most all the answers. Y’all better keep this guy around for awhile he is a good one. I would definitely recommend Terry Labonte Chevrolet and be sure to ask for Patrick you will be in gods hands better than Allstate.

Sy
Review №25

This was a great car buying experience! Phil was so helpful when I walked in knowing what car I wanted to look at. He took me right to it, test drove it right away. He made the car buying process so easy, answered all of our questions and was very personable. I definitely recommend Phil if you’re looking to buy a car!

MT
Review №26

My experience at Terry Labonte Chevrolet was awesome! The staff is great! My salesman James Weinberger made my experience A1! You gotta go see him if your looking for a vehicle! Also Kaleb in finance was awesome as well. He was very open and honest. Both were great to work with!

Vi
Review №27

I was assisted by William Clinard an his services exceeded my expectations an he made sure i was pulling off with a car that i loved!!!

Mi
Review №28

I have had the opportunity to work with Eddie Hernandez and have found him to be one of the most honest and helpful person I have ever met. He has a genuine concern for providing you with the best vehicle possible and working with you without pressure. This is how all sales representatives should be. I will work with him again and refer my friends to him when seeking a new vehicle.

Ry
Review №29

I am extremely disappointed in the fact I drive an hour to this dealership to get my truck serviced and I come back home and notice ttwo of my hub caps that were on there before I left are missing. From where they didn’t tighten them. And one was gone the other was hanging on by a screw. I then call to get the issue sorted and no one calls me back I call the next day and it takes them 15 mins to try and get someone to answer the line. Then they just sent me to the mangers voice male. Now I have to drive an hour back up there just to get two hub caps put back on them. This isn’t the first time I’ve had issues with this dealership and I don’t think I will be returning for further service. It’s not worth the drive.

Ca
Review №30

D’Anthony Williams gave exquisite customer service! While trying to find the car I came in for and sadly did not like, he was patient in finding a car that suited all of my needs. Would recommend his service to anyone that comes in! Very professional and personable group.

A.
Review №31

Was coming through from Georgia and had trailer issues that ended up being deeper than initially realized, but a couple guys stayed after a couple hours on a Friday to resolve our problem and get us back on the road. Even took the replacement part off of a salesman’s truck just so we weren’t left stranded over the weekend. By far the best experience I have had with a dealership. Would recommend to anyone in the area.

Kr
Review №32

The service department at TLC is awesome! The writers are nice and professional but also down to earth and honest. Steven was my advisor and he is very knowledgeable and respectful. The lane manager Jimmy is super nice and helpful. If you happen to have any issues, he always goes out of his way to help his customers and make sure everything is right. I always get my Buick back clean and everything fixed in a timely manner. They do anything they can to help me make sure that my car is safe for myself and my daughter. I would highly recommended TLC to service any of your GM vehicles!

Pa
Review №33

Both Garrett our salesman and Jonathan in the finance dept were absolutely fabulous! They made the buying process almost “enjoyable.” No pressure to buy, answered all our questions and we met at a price we were both happy with. I would highly recommend Garrett and Jonathan if you are looking to buy a car!!

Mi
Review №34

I dont know what to say. Helped my daughter but a van here. A pure lemon. Only saving Grace. Warranty only paid 150.00 for transmission. In 4 months 2015 van was hauled on wrecker 3 different times. Having said that,,, they have gave free rentals,,and been very helpful in getting her into a 2018 vehicle. Daddy always said buying a used car is like a shot in the dark. So there you go,,, All in all,, okay,,, Im going to keep dealing with them.Mikey Out. Oooohhhh Yeah!!!!!!!

Te
Review №35

Plenty of employees, good customer service.Love my new car😉

Mi
Review №36

The job suppose to take two hours only!!!!! I brought the truck 9:30 am and they didnt finished till 5:00pm. Nobody bother to call. I called two times to get a response. WHAT A PROFESIONALIZAM.

Er
Review №37

10/10 would recommend. Rome helped my husband get his dream truck. The hour drive was worth it and our experience was outstanding. Everyone was super friendly. I would purchase from them again. Thank you.

Ka
Review №38

Well I went to have my 4wd serviced and immediately after leaving my service 4wd light came back on I called back and was told to just bring my truck back and it would be priority it was greatly appreciated but just havent been able to take it back overall my advisor Farror was great the service was great except for whatever is going on with my 4wd

Do
Review №39

Met Austin Rice on Tuesday 8/31 - it was literally his 4th day on the job. We were inquiring about a vehicle and he went out of his way to locate the vehicle, explained it was in the shop. We called 2 days later and he had the vehicle ready and waiting out front. We test drove it he answered all of our questions and an hour later we were the proud owners of a new vehicle. KUDOS to Austin for being the poster child for customer service!

Ri
Review №40

The salesperson Austin did well with his job but the finance person J (Justin) Caudle or Caudie has poor ethics and poor business practices.First, the price they initially quoted was almost $10,000 over the internet price. Once we got that somewhat resolved and are ready to move forward with our financing that was already in place through our credit union. Mr Caudle tells us he would not accept our purchase unless we finance through GM. We explained that we do not want to finance with GM. We have our check in hand and that we want to use our own back. He then insisted that we can finance with GM and then refinance through our bank or he would not sale us the vehicle. My wife said ok, we have our checkbook in hand, we want to pay cash for the vehicle today. Mr Caudle then tells us that it is his decision if he wants to sale us a car and that he has decided he would not unless we finance through GM. My wife and I got up and asked for the GM. Mr Caudle walked off, stayed gone for 20 min and then comes back and says I’ll accept your banks check. My wife said I want the GM. He walked off again and never came back. Never told us if the GM was available or not. We had to find out from other staff that the GM was on vacation.Then Mike Smith comes out and we were able to complete the purchase however these practices presented by J Caudle are unethical. I reported it to a gentleman who presented himself to be the finance supervisor and he asked what would make this go away. He offered me a Yeti cooler and later discovered you didn’t have one in stock. Then asked what else we would like and promised to call the following day. It is now Monday approximately 4 days later and I have not received a call about our experience.

Ha
Review №41

My wife and I were looking to get a great deal on some cars on Labor Day weekend. After visiting a couple of other dealers and after a few days of research, we ended up at Labonte Chevrolet. James was very helpful in helping us find a couple of Silverado 1500 that we fell in love with. Caleb processed our paperwork and he was so helpful and answered all of our questions. But the best part of the whole experience is that we didnt have to haggle and without us asking, the sales manager (who we did not meet) looked at our situation and gave us a great deal. I was upside down on my SUV and we were trading in an old car that was barely functioning and they managed to get me out of my old SUV and apply some credits. They even took care of our first months payment. We are very happy with our experience here and would definitely come back.

Al
Review №42

Huge thank you to Rome who helped me purchase my new car today!!! Rome was extremely helpful, thorough, knowledgeable and patient with me. He was easy to talk to and answered every question that I had. I would highly recommend any car buyer visit Rome, Johnathan (Finance Manager) and the entire Terry Labonte @ Bridford Parkway team! Thanks to both of you for a seamless process!!

Ca
Review №43

Adam L. is such a great sales person. I have asked him for suggestions multiple times about what kind of vehicle I should purchase. He has great info about every vehicle that I was interested in. He is the most helpful sales person I have ever met. He gives lots of truthful information about why you should purchase specific vehicles. I love how honest he is about what vehicles are best for you. I would definitely recommend Adam as a sales person to anyone interested in buying a vehicle.

Le
Review №44

Had a great experience buying my new truckfrom Terry Labonte Chevy. Marvin is a true professional and trustworthy when selecting a new or used vehicle. He has now helped me with two purchases as I highly recommend going to see him if you are in the market for a vehicle.

Je
Review №45

Adam Couch did an outstanding job from setting up the appointment to getting my work truck taken care of in a timely manner. We always go through Adam even for my wife’s car. It’s great to always talk to a familiar voice.

Kh
Review №46

Austin Rice was my salesperson and he is patient, and professional as I was buying my first car. Thorough and knowledgeable, he showed me all of the features the vehicle had to offer and made the buying process easy. I would definitely recommend him for buying a car.

Ma
Review №47

I called about a truck they had in transit. The listed price was just over 53k. When I asked for an out the door price is was well over 60. I was told they were planning on adding over 3k dollars in 3m stickers and liners. I asked if they could simply not put that on the truck. The answer was sure but the price won’t change.. I was prepared to give them all the money over the phone before that.

Da
Review №48

Great dealership! I enjoy working with Adam all the time when I go shopping! He always provides me with Excellent service and is highly knowledgeable about everything I ask him about. He does write about getting good deals and works well with me whenever I have any questions or problems. I always recommend people to go see him because he gives me a great experience every time.

Aa
Review №49

I totally understand charging add ons on cars (floor mats, window tint, door protection, nitrogen in tires, SPOILER :) and playing games with online pricing to coax people in but charging $795 for an add on spoiler on a car that is package specific from the factory with a spoiler is just silly and bad business. I didnt ask for any discounts because I understand what is going on in the market and was willing to let them do the financing even though I can get my own because I understand thats a source of income for them. Seriously, this is just bad business from a very disorganized store.

Vo
Review №50

After 2 months of unsuccessful attempts to get the vehicle I wanted at other dealers while they were just hammering my credit score with hard inquiries, I got a follow up call from salesman Michael Thomas saying that Labonte had the vehicle I was looking for and he could get a deal done. I had a minor issue but it was resolved with a focus on customer service. Kudus to him and Justin and the finance team for making my dream vehicle a reality. The ride and the updates on the 2021 Suburban are awesome,

D
Review №51

What an awesome experience! Roddy McKenzie was very helpful and attentive to my needs. A great salesman indeed, stop by and check him out!

Ch
Review №52

We love dealing with the team at Terry Labonte. Joesph helped us with our Tahoe purchase in 2019 and we returned to deal with him again for the Jeep purchase. Gene was very efficient and friendly in the finance department. Thanks for the great customer service.

Je
Review №53

This was the second time we have worked with Joey. He helped us purchase in 2019 and we came back and purchased again today. We will continue to use him for our Chevrolet needs. He is efficient, thorough, and really easy to work with! Thank you for continuing to help us with our family’s vehicle needs.

Ju
Review №54

My experience at this dealership was terrible yesterday. I drove from out of town with check in hand ready to purchase my dream car, only to be turned around by “management” who thinks “PLAYING HARDBALL” earns you business. My wife and I have purchased brand new vehicles from other car dealerships before, but never with this much hassle.I have NEVER experienced such a “strict” and “unwillingness” to negotiate on a price of a vehicle. I understand being “fair” and “respectful” is required in negotiating, but to completely disregard those two principles completely took us by surprise. Though disappointed, we will definitely be doing business at another location.*Response to owner*Just to be clear, I did not ask for a discount. More like price gouging on your end. Your sales manager came back with a quote that was $6000 over the sticker price, less a trade in value. Tags, title, and taxes are expected additional amounts however, your business practices are questionable and unreasonable at best. I have since found the vehicle elsewhere and would never deal with this location.

Jo
Review №55

It was a good experience. My first time working with Chris was a good one. I told him that every time I came in I had a different service manager, but he assured me that he’d be there the next time I come so we’ll see. Thanks

Ma
Review №56

I live 4 hrs from the dealership and worked a price out over the phone to purchase a Suburban. After taking my credit app and running it, I was told they couldnt hold the vehicle until I could make it down, which would have been on that Friday. They did assure me that if I told them I was on my way, they would hold the vehicle and not sell it while I was driving down.I called on Wed evening, 15 mins before closing, and was told the vehicle was still there and let them know I would be leaving first thing in the morning before they open and to please hold the vehicle. They agreed and said they had pulled the keys. This was verified by 2 people in the dealership.I arrived the next morning and was told upon arrival that they did sell the vehicle, but had another coming in a week later that they could deliver to me. I agreed, only because of the difficulty in finding the vehicle in the first place.I had 2 friends with me, as we were on a golf trip, who waited while I completed the financing. They initially showed me a payment that I assumed didnt factor in my down payment due to the price and asked the salesman about it. He said he would check with financing. When I spoke to Gene in finance he showed me the same payment again and again I told them it wasnt correct. His response was my numbers are never wrong.In reality, they show the rates at a much higher interest rate and lead you to believe thats what the payment will be, then once you go over final numbers the payment comes in at a much lower cost, $130 in my case, and they use that to upsell you on packages since you were already prepped that your payment would be higher.I declined all packages well over 10 times to which the finance manager repeatedly responded no one has ever said no to all of this. It doesnt make any sense. You can afford it. Then he would alter the packages and pitch it again. All this while Ive told him I had to push back our tee time for the day once already, have 2 people waiting on me and that I need to leave. He completely stopped all paperwork until I finally agreed to the smallest package available which was around $20.On top of all this, they ran my credit 4 times after requesting they only use one lender and my interest rate came back at 4.59%, nowhere near the going rate. When I questioned this, he said well your score is only 774, which is not what we consider platinum, or you would have received a better rate. I traded in a vehicle with equity and put down a 5 figure down payment. There was no reason for my rate to be that high, outside of the fact they added points for their gain. I signed and have since refinanced at 2.5%.Overall, outside of the salesman Brian, there was not one positive experience. I voiced my displeasure to Brian and he said he would let the GM, Matt Murphy, know what happened, but I have yet to hear from him and I gave him 3 weeks before I wrote this review. I would be very careful with any business at this dealership.

Ra
Review №57

First time, service agent was great at providing an introduction to the service area.

AA
Review №58

The guys in the commercial service department done a great job getting my GMC serviced and headlight assembly fixed. I highly recommend them for any of your service and repairs needed!

La
Review №59

Dave Trout - INCREDIBLE!This dealership was amazing and truly helped us out during a very stressful time. We were in NC for a wedding and driving home to NY on Memorial Day when we began to hear a grinding sound in the driver side front tire. We pulled over in Greensboro, but found that most repair shops were closed or booked for the holidays. We called this dealership and they said they would most likely be able to look at it early Tuesday morning. To our amazement and great relief, not only did they get a diagnostic done that Monday, but they also replaced the parts so we could get home safely. Dave Trout was the service employee who helped us and he was the nicest, most helpful person ever. He explained everything clearly and concisely. Without him, we would not be able to get home in time for work on Tuesday. I cannot thank them all enough for the help they gave us.

Ed
Review №60

2016 silverado LT 4x4shifting rough from start20k per year milageno haulingand now $5600 for transmissionjust out of warranty with no helpwell $200 of helpno response from GM on root cause

Kr
Review №61

Noel has always been a great help! No matter my need, she breaks it down for me to understand but she also does not make me feel dumb. She has even seen my kids grow up since shes worked there. If you need a compassionate person who is not pushy, call Noel!

Be
Review №62

Really liked how Eddie Hernandez helped us look for the car we needed ... hes been very helpful when we need something for our truck.. we give him a 10 out of 10 on his work any day👍.... best person to go to ... 👌

Al
Review №63

Noel at Terry Labonte truly went ABOVE AND BEYOND for my latest service. She made sure I understood exactly what was wrong with my vehicle. I was worried I would miss my class because the service took a while but Noel made sure I had a rental car to get there. She is the BEST! Thank you, Noel!

Ro
Review №64

Avoid if possible. Sketchy sales practices (even by car dealership standards) and the mechanic shop is constantly over booked and over worked.Update: in response to your comment, my wife bought an equinox from you, everything in your system is in her name. Thanks thoughUpdate 2 (after you edited your comment claiming Ive never been to your dealership): there wasnt anything wrong with your system; the person that greeted me didnt take the time to listen to me and assumed that I was a walk in without even checking the appointments, and proceeded to waste 20 minutes of my time before his manager finally checked the appointment list and quickly found my name.... Also, Joey is the only saving grace at this dealership as far as Im concerned. Hes always been amazing. It was when his manager tried to show him how its done and force me into a car that I had a problem with.

Au
Review №65

The team at Terry Labonte is great, they got me exactly what I needed in my price range when my previous car was totaled. I would recommend them to anyone. I also bought a service contract and it has been well worth the few extra dollars. Everyone I have interacted with has been friendly and helpful. If you are in the market for a vehicle go see the staff at Terry Labonte!

Me
Review №66

I had the most amazing experience purchasing my BMW X1 from Marvin Bennett at Terry Labonte. Him and Kreg really made it a delightful experience. They were so kind, thoughtful, and truthfully helped me with every single question I had. Once I got into the finance office (which is usually the worst the part) they made sure to tell me all of my options.. I never felt like I was being pressured from the moment I entered the building. I can’t thank the staff enough for walking me through this process!

ph
Review №67

I would not buy anything from them, brought my 2013 Chev equinox, paid cash, only to be TOLD After the sale was completed, and on my way to dinner that I shorted them 700.00 dollars.. I didnt receive my main key just a spare. Salesman told me he was looking for it, n then told me if u give us 700.00 Ill give u your key.. I told them to pull my money out of the safe n they would not

Al
Review №68

The best buying experience that I have ever had. Brian Matthews greeted me in the parking lot and was ready to work with me on a deal. He listened and made sure all my question were answered and in writing to ease any concerns I had. Jay in finance was no non-sense explained the product and was very informative, no pressure approach! Since I trade my truck and my new truck was still in transit, Ty and Brian worked together to make sure my needs were met with a loaner vehicle. Overall a FANTSTIC buying experience!

La
Review №69

I have never been really enthusiastic about buying a car or dealing with car dealerships but when I dealt with Lindsey in the internet sales department, that mindset was erased completely. Excellent service, very knowledgeable, patient and extremely helpful. I will definitely be referring anyone I know in the market to Lindsey at Terry Labonte Chevrolet!

Er
Review №70

My experience at the dealership was wonderful!! I expected it to be a very lengthy process but to my surprise it was a smooth process. Bryan Mathews was a great help. He was very professional. He listened to and addressed all of my concerns and needs. I am very happy with my purchase!

Mi
Review №71

Absolutely the best dealership I have ever purchased a vehicle from. Smooth, fast buying process. Will definitely do business with them again.

Ku
Review №72

Noel is always awesome to work with when i visit the dealership. Super friendly, fast and efficient at everything. I came in for a oil change, inspection and tire rotation. Everything went great.

St
Review №73

I bought my 2018 Yukon at Terry Labonte and Ive had several cars serviced there. Everything from my 2018 Yukon to my Ford Explorer and my Toyota Camry. The team there is awesome. Everyone that Ive encountered is friendly, knowledgeable and honest. I wont go anywhere else for my cars.

Ma
Review №74

Mr. Stevenson was a joy to work with! He helped me with purchasing my very first car. He was extremely helpful and was able to get me in a newer car with low mileage for nothing down. Mr. Stevenson made my car purchasing process one Ill remember forever and Ill be sure to recommend him to all of my family and friends :)

sk
Review №75

Jerome our sales person was very friendly and informative. He made us feel very welcomed and satisfied.. Gene our finance manager was very informative and went up and beyond to answer all of our questions and concerns.

Ch
Review №76

Stop n because ad i seen for mini cooper. I know it was used. But this car was sitting on front of car lot with all new cars. And i was so shock. This is a big dealership. Not a little side lot. No will not shop here. This car should have been on small side lot 4 sure.

Ho
Review №77

Best place to buy a Tahoe. I found the perfect High Country and love it. I have always serviced my vehicles at Terry Labonte. Great customer service and they are quick. I recommend this place to all of my friends and family. And they have a huge selection of all the Yeti stuff I like in the parts area. Ask for Harold Daines. He is very knowledgeable and not pushy.

Sp
Review №78

Purchased multiple vehicles from them but the did paper work wrong and I cant get tags. They wont answer my calls.

Je
Review №79

I had a great experience buying my new car here! James Weinberger was so helpful & knowledgeable. He made the process very easy, and made sure we understood everything about the car and the process. I will never go to another dealership, & would recommend it to everyone!!!

Ju
Review №80

DAnthony is the best rep I have purchased a vehicle from, and everyone else involved in the process made it a great experience at this dealership. Will recommend family and friends because the sales and service team go above and beyond for their clients.

Ca
Review №81

Great dealership! Adam is a awesome dude to work with! I highly recommend him and all his colleagues when you want to purchase a vehicle! He is always easy to talk with and great with any questions you may have! I have looked at cars here before and will absolutely purchase again! Thank you terry labonte Chevrolet!

Ha
Review №82

Great place to buy a vehicle, my salesman Jerome was amazing. The facility was clean and the selection of vehicles was amazing considering whats happening with the car market and lack of Chinese chips. Ill continue to purchase all my vehicles there for the foreseeable future. Thanks

Ca
Review №83

Great experience! Marvin was awesome to work with!

Ja
Review №84

Mr. Stevenson was phenomenal, patient, thorough and listened to my concerns. I’m was able to purchase a vehicle without a hassle. Thanks Guy’s you’re Awesome!!!!

Li
Review №85

Great service visit with Robert Thomas yesterday! My 2009 Malibu has over 210K miles and is going strong. They’re always willing to help keep my vehicles reliable with regular maintenance and financing options. You can’t put a price on trust.

Br
Review №86

So we went here based on the pricing online. Sadly we discovered that this is yet another dealership using the current scams many others are using. So the truck listing was 44k with two Chevy/GMC discounts. When we were ready to test drive we looked at the window sticker and noticed the MSRP was like 50k. Next to that was another sticker to justify 3k more of dealer upgrades in addition. Not only that but they disrespectfully appraised our vehicle which is in great running condition, 5k under minimum value. We just got appraised at $20.5k so Im not sure if it was a typo but clearly this was a no go. In addition to the false advertisement, the dealer will not allow GM employee/affiliate discounts nor any other discounts. So they are playing the markup game.Tony was our sales reps. In all honesty, he was solid in his skill and knowledgeable. The sales rep was not at all a issue. I just wish the circumstances of the dealer was better. We will not be going back to Terry Labonte/Hendricks. Dealerships using these scam/advertisement tactics dont deserve to receive 2022 vehicles. Staff was friendly as far as I could tell.

Ba
Review №87

Easy truck buying experience thanks to Phil Williams. Everyone at the dealership was very helpful and pleasant to work with

fr
Review №88

Started my car search for my son and worked with Austin Rice and he was great! Definitely will use him again for my next purchase!

Au
Review №89

I recently bought a used Toyota Tacoma from Terry Labonte Chevrolet in Greensboro. The sales associate that helped me Sarum Rich, was extremely helpful and friendly. I believe that I got a great deal on a truck that is currently in high demand and did not feel pushed at all in making my decision. I would highly recommend this dealer and Sarum specifically to anyone searching for a new vehicle. Thanks again!Austin

Gu
Review №90

Very friendly place. Loved our experience and James was extremely helpful definitely recommend him! He was very friendly and made us feel very comfortable. He was able to get us into the vehicle we wanted with all the features we were looking for. Never did he pressure us or rushed he took his time to go over any questions we had and to explain everything. His finance manager was very helpful and friendly as well.

Pr
Review №91

I think that this a great dealership. It s a 1 stop for all you need. I just wish they would honor the coupons, If you have 2 you should be able to use them. It doesnt state that only one can be used.

Ri
Review №92

Mr. Hernandez has always assisted on any concerns i have about my vehicle. Willing to take that extra effort to help.Thank you sir, you are accent to the company.

Ma
Review №93

I had the best experience with the business development center at Terry Labonte. Lindsey was super helpful throughout the process. I will definitely be returning in the future!!

Pe
Review №94

Salesman was clueless on the trucks in stock. I had to show him with my phone. I bought a 2021 Silverado Custom. I already have the truck in for a transmission control module problem. There is only 3502 miles on my truck. As of 8-20-21 the service department can not tell me when my part will be in stock. I love my truck but sales and problems with this few miles I hope the dealership has not sold me a lemon.Update I was able to get my truck back after 10 days in their shop. I never received any updates on the status of my truck unless I called the service department. In the owners response it said someone would call me. That never happened. As of now I would not recommend this dealership to anyone I know.

Ni
Review №95

Great place to have my car serviced.My stepdad Ken Kelley helps me keep my car running great. And Adam @the truck shop was cool to hang out with when the dealership had a family outing at a Grasshoppers game.

Su
Review №96

I got in my car to leave Hickory to go visit my grandchildren in Durham when my service light came on. I called the chevrolet dealer in Hickory but they could only diagnose but not get me in until later in the week and I was not sure about driving the car. I decided to call Terry Labonte and hope I could drive it there possibly get a car and travel on to Durham if I had to leave it. No cars were available if necessary until the 16th but she said let me get you to the service department. Not only did your service department give me information about driving the car but made a way to get me in. I am sure I got there faster than I should have. Robert met me as I drove in and my car was diagnosed and repaired along with a few other necessary things the technician noted. I cannot say enough about your service department being friendly and professional but also making me feel like I was the only one there. I appreciated Robert giving me the information I needed but also making it possible to do the necessary repair without me having to park the car not knowing what to expect a week from then. Being under my warranty was definitely a plus!! I walked around while they were doing the service and at least 3 sales people asked if I needed anything. And yes they listened as a reminisced about my first 1976 corvette. I have only bought one time from Terry Labonte but have always recommended the dealership. I always note that you continue to reach out and I have appreciated that. Thank you again Robert for your help in getting me in and I will continue my service there

Ni
Review №97

Gene was awesome. I was looking for a new ride and didn’t know quite what I wanted. Gene walked me through the process and was very knowledgeable of the different vehicles. If you’re looking for a new ride, definitely go see him.

Am
Review №98

Mr Wilburn was great! They really did what they could to make sure we were able to go home with the truck we wanted! We will definitely be back when my wife decides she wants a new vehicle

Co
Review №99

This was my first visit to Terry Labonte to purchase a vehicle they were patient and very helpful. My salesman James was knowledgeable and had a great personality. I will definitely be back!

Ka
Review №100

My experience at Terry Labonte Chevrolet was great! Not once did I feel pressured to buy something I didn’t need and not once did I feel I was being taken advantage of. Adam Lineberry was fantastic to work with! He was very knowledgeable about the different variety of vehicles, and I felt that he genuinely cared and wanted to help find the best car for me! He was also willing to answer any questions or concerns that I had about the various cars I looked at and he gave me honest and truthful feedback! I would absolutely recommend Terry Labonte to my friends and family who are looking for a new car, and I would tell them that if they want the best experience, find Adam!

Information
100 Photos
100 Comments
4.2 Rating
  • Address:1401 Bridford Pkwy, Greensboro, NC 27407, United States
  • Site:https://terrylabontechevy.com/?utm_source=weblistings&utm_medium=organic&utm_campaign=hendricklocallistings
  • Phone:+1 336-447-1535
Categories
  • Auto body shop
  • Chevrolet dealer
  • Auto broker
  • Auto parts store
  • Auto repair shop
  • Car accessories store
  • Car dealer
  • Car repair and maintenance
  • Tire shop
  • Used car dealer
Working hours
  • Monday:7AM–8PM
  • Tuesday:9AM–6PM
  • Wednesday:Closed
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:7AM–8PM
  • Sunday:7AM–8PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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