Took my car here to get a diagnosis. Guy said it was a vacuum leak, that he could fix it easily. That it would only take a couple hours and it would be ready the next morning. Called them everyday for 4 days and was told “we are getting to it right now, it’ll be ready this afternoon” or “we are doing it now, it’ll be ready in the morning” We wouldn’t have called everyday if they would have said “hey, it’ll be a few days” we finally get the call that the car is ready. We go get it and the vehicle is NOT fixed, still dying and stalling at every stop. They told us to take it back up there. So we did and they call us a few days later saying “oh something was unplugged it’s good to go” so we go and pick it up and I take it to work. My car starts stalling and dying on a busy road in town while I’m trying to run an errand for work. Terrified to drive my vehicle anymore. Just sad. We were so grateful at first because they seemed nice and had really fair prices.
Best repair shop in Anchorage. Mike and Christine have been around forever and know cars. I’ve had repairs done here for cars ranging from BMWs to Subarus.
The owners are good people and try to help people when possible. They know their stuff and provide professional service.
Really lucked out finding these guys. Really knowledgeable. Honest only repaired what was needed. Fit me in and service was great. Put in a new radiator. Price was fair. We will definitely be taking our vehicles here from now on.
Worst customer service experience Ive ever had. I literally had to fix my own truck in their parking lot because they were ready to go home early. Absolutely ridiculous.
John really takes care of his clients.
They treated me fair and directed me to good place for a replacement car they not only have a good customer they made a good friend.
Great kind guys. Took great care of me. Will return!!!😃
Excellent service and great quality work!!!!
Very professional! Great group of guys!
In and out quick breaks and affordable.
Mr. Stoneking was very knowledgeable and professional. He had me up and running and back on the road in no time. Awesome service!!!
Well apparently this where nice ends. They were Rude and wouldnt even speak. I mustve been the wrong color or something. Because the person before me was taken care very politely. I came to this place for all the good reviews it had. Well i wont be coming. Just go somewhere else. Save you the trouble and rudeness.
My parents, our daughter and her husband, and we have all taken our vehicles here. They are trustworthy, do an excellent job, and are affordable and friendly. We highly recommend L & M Automotive if youre in need of vehicle repairs.
Ask for Gary...tell him Melissa sent u here, great place to get vehicle inspections. Always honest and fair when dealing with your vehicle issues!!!
Fast friendly service. Got my car done sooner and cheaper than what was quoted. Highly recommend this place for all your automotive repairs.. Thanks Gary and Mike....
Friendly guys very helpful & kind. Going back here for sure. They know what they are doing.
Every time our car breaks down this is the people we take it to . Theyre great people, and honest. We have been taking vehicles there for over 20 years.
Employees were very attentive to my needs
The mechamics are accurate amd timely about the repairs necessary plus a fair labor rate. I will definitely use them gor any furture repairs!
We’ve taken our cars here multiple times in the last few months for different reasons and each time they have been knowledgable, friendly, affordable, and successful at fixing the problems.
Friendly and knowledgeable staff. If in the area and in need Ill be back.
Great friendly fast service. Got my car fixxed when nobody else could even tell me what was wrong with it. Not even the dealership!
Just watch them. It seems like more is wrong than what it actually is
Great service and always helpful with all are needs!!
Great service.
Always helpful and friendly love those guys
Very honest and nice!!!
Good mechanics
Great people