Great products, deb was top notch sales lady.
I really like this place and its quality products. My only reason for four vs. five stars is the prices are just too high.
And story was very kind and took the time to explain the differences in quality metals etc as well as the lifespan of my new cookware
A beautiful store with helpful employees!
So many wonderful items to drool over. My wife has already told me what she wants.
We bought a coffee pot online. It has stopped working 3 times since we bought it. I called to see if there was something they could do to help. Basically you only have 30 days after the product is delivered to know if the product is going to be satisfactory. So If you have it 31 days and it breaks, you are out of luck. I have spent a lot of money with this company and wont be purchasing anything else from them . Lost a great customer!!
We wanted a quality, large, non stick pan for everyday cooking. We were tired of the cheap ones from other home goods stores. We bought a $300 - THREE HUNDRED - dollar nonstick pan. Stainless Steel Thermoclad by Hestan made in Italy 4.5 qt. Im sure the construction quality is great but as far as function goes, literally no noticeable difference from the $20 TJ Max pan. Tilapia with olive oil stuck. Eggs with butter, stuck.
I attempted to do some Christmas shopping here. However, the staff members were very rude and abrasive. They were more concerned with policing the customers and enforcing rules rather than assisting with purchases. The blanket policies that they enforce ignore individual’s health. I was very disappointed in the way I was treated. I cannot support a company who is more concerned with their policies and conforming to society rules than with the safety and well-being of individual customers.
Very nice store in the Haywood mall.
Love this place and all of its gadgets!
Always very helpful employees, and great products
Comprehensive selection and the associates are very knowledgeable. Lindsey was especially helpful while we were picking out new cookware. No pressure and she provided great insight that made our decision very easy. Go in the store and give them your business! We certainly will continue to.
They have alot of neat stuff. I would have never walked in there but a woman walked by and said you 2 have to check that place out. She had 2 big bags filled. They had alot of awesome stuff.
Nice selection, but prices could improve.
In early February I went in to WS Haywood Mall and discussed making a large kitchen goods purchase for my new home that was scheduled to complete in early March, On March 1 I went in and bought about $2500 worth of stuff, $1500 of it I paid for then, and the other things, stuff they normally carry, but didn’t have in stock, they said they would order for me with the agreement they would hold everything, even the stuff I had paid for until the house was done. A week or so later they closed the Mall, but didn’t bother to call me to let me know so I could at least have the option of picking up the merchandise that I had paid for. I called the store numerous times but no answer. I even called WS corporate and was told I would have to wait until the store reopened.A few days ago I chatted with the Atlanta store manager on WS online and she was able to get a hold of the Haywood Mall store. Come to find out the store had been staffed for weeks filling online orders. Why was I never called? Where is the service? Where is the common courtesy? I picked up my stuff on Saturday, but none of the things they were going to order were ordered. Even a handful of miscellaneous things, like towels, a can opener, measuring cups, a spatula etc. etc, which I had meticulously selected were not held for me.I have been a Williams Sonoma customer 35 years, but this lack of consideration and poor service in general has left a bad taste in my mouth. Sur La Table is my new kitchen go to store.Williams Sonoma Greenville managers dropped the ball, and now they have lost a customer for life.
Fabulous staff team and super selection. Better than on line orders. They can orser on line fore you
It’s what I expected... expensive
Good product, not so good prices. Way too over priced for my taste.
This is a really good store for most of your kitchen needs great quality pots and pans knives and different types of kitchen utensils customer service is really good most people there are pretty knowledgeable of the product and I really good at helping you find and get what youre looking for. If youre looking for high-quality pots pans knives utensils etc for the kitchen this is the place to go.
Higher end merchandise and quality. As well, has the higher end prices to match. If you want better quality kitchen ware and dont mind paying for it, then this is the place. Overall, great store, but there are better prices to be found elsewhere. dont short-change yourself, there are better prices out there, but maybe not all in the same place.
The Greenville Williams-Sonoma is of the high quality and good service the chain is known for. I needed a couple frying pans and the splatter lid and found just what I need. The lady who helped me was very nice and helpful. Easy to find inside the Haywood Mall.
The staff always offers helpful solutions for all my questions and I love the 20% off for chefs!
I love to come here and get gadgets for my kitchen. So many choose from.
Ordered a product online fir pick up. Was there ready as promised. George who waited on me was knowledgeable, helpful and friendly and He helped me save money on my purchase!!
On the downstairs level in the mall, this place has an amazing selection for the size of the store. they are always giving out free coffee samples.
Great store for kitchen accessories! Theyve got a very friendly staff and a high-quality selection of goods, however, it is fairly pricey.
Beautiful things for your kitchen/dining room. Great gifts.
Great place. Got what I needed for Thanksgiving.
Great store, great products. Unfortunately, the staff at this location is pretty unfriendly and Ive had a depressing experience every time Ive gone in. Its clear theyre there only for the customers spending hundreds and thousands of dollars. Boo, because I do love William Sonoma.
Love this store, its one of my favorites too go to and just browse around in. I love all the displays of cookware they have and the warm atmosphere.
Staff approached me very nicely and quickly.
I will say I didnt do any shopping on this trip but evryone is always so ready to help and the displays are always gorgeous!! It is definitely one of my favorite places to go shopping!
Excellent selection of chef knives and accessories. The staff was extremely helpful and attentive.
Good kitchen store. A bit pricey
Can always find what you need for the kitchen
Fantastic service and as always amazing quality things!
Very expensive, but great variety of things that you would normally find shopping online.
Love this place but some things are very pricey and are not any better than anywhere else.
Just love to browse. Eclectic place.
Love the stuff in that store. Some things you cant find in other stores.
Always a good experience plus I like sampling whatever they have out
They are always willing to assist you with your purchase.
I guess they dont want anyones business very much if they cant even open on time!
These ladies were friendly and helpful.
Expensive in my opinion. Seems to have some useful kitchen & dining options available.
Found some good deals, things are a little pricey. Good quality on items that are well made.
Pricey but fill of fun and interesting kitcheware you didnt know you needed.
Excellent quality and good selection.
Great store, always has neat stuff
Great place to stock your home!!
Very good selection $$$
Drew is a very helpful person
Staff was very helpful
Very helpful staff
Nice staff
Love it!
Great deals
Overpriced
Helpful staff
Fr
Well