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Great American Cookies
651-A S Main St, Greenville, SC 29601, United States
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Great American Cookies
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fr
Review №1

Walking along South Main we noticed this creamery& decided to give it a try. There were many people with the same thought. The young kids working in this establishment did an awesome job taking care of everyone. The ice cream& bottomless topping mixed in was delicious!!

Pa
Review №2

Delicious choices! And there was a water hose outside to wash hands and faces! Perfect for a hot day!

ja
Review №3

Very clean and very nice the service. the ice 🍨 is delicious and very good

Su
Review №4

I got the sky drive cookie and is really good I love it and I will stop by again

El
Review №5

Marble Slab/Great American Cookie was amazing when I went with a friend today. The worker, Mace, was so kind and friendly! The service was amazing—above and beyond our expectations. We’ve talked with Mace before, and she is always energetic and fun. The employees do a great job ensuring people wear masks when they come inside for covid safety, and I saw one of them kindly offer a mask to a customer who forgot theirs. Everything feels safe and clean. I would definitely recommend!

Ja
Review №6

Very nice and clean store, wasnt too crowded when my sister and I went and made the ice cream I wanted to perfection

E
Review №7

This is loong overdue, but very well deserved! I visited this Great American Cookie during the Holidays and received exceptional service! The moment I stepped foot into the store, I was greeted by the store manager, McKinley. He was working his tail off in providing each customer individual care in the utmost professional way. If youre looking for a sweet tooth fix and top notch customer service, this is the place!!!

bc
Review №8

I came to this location 3 or 4 times this month I love there coffee ice cream the employees are kind and patient even when extremely busy

Ch
Review №9

Pretty good ice cream shop! An even better stop after hitting the park in the heat of the day. Outdoor seating is available.

Ma
Review №10

Yummy. That is all you need to know.

Wi
Review №11

Oh my cookies. This place has the best cookies in South Carolina.

Ra
Review №12

Good ice cream, friendly service.

Ti
Review №13

Amazing cookies/ ice cream but the workers were just plain rude! idk if it’s because we were a young group (19 & 20 year olds) we walked in stood there for 10 mins i asked politely what time they closed because we were thinking about coming back later since we weren’t getting any service, i asked and he looked at me and kept walking. came back about an hour later and we were served but i felt as if we were not wanted there. very disappointed in the service here.

Ke
Review №14

The most over priced ice cream in the county. Its just as good as every other ice cream place in the county.

Be
Review №15

I recently ordered a cookie cake from GACC in downtown Greenville, SC. The design I wanted was my schools logo and was very detailed. I was called by a young lady the morning I was to pick it up with concerns that the artwork was a little outside of her expertise. I told her to do her best, leave out any details that were too difficult, and that we were not expecting perfection. When we picked up the cookie, we could not believe how amazing it looked let alone tasted! They went above and beyond with this cookie and have earned all of our future business! Thanks GACC!!

Ca
Review №16

Great place 5 star 🌟

An
Review №17

We had a last minute cookie order for a birthday celebration and the Great American Cookie Company could not have been better to work with! Not only were the cookies so delicious, but the people that helped me went overboard to give me top notch service. They had it packaged and ready early and were so pleasant and happy! Look forward to next time! Thank you!

Mi
Review №18

Nice little place to get cookies and icecream. Its kinda tucked back in a corner on Main Street. I never noticed it before. Its a gem hidden in plain sight. Will be returning soon.

Br
Review №19

Classic desserts. No cones for covid 😕. Pretty pricey for the amount, but a great location right next to the park!

Ka
Review №20

Delicious ice cream.

Mi
Review №21

Always super yummy! Pretty pricey for ice cream, $17 for 2 milkshakes

Fu
Review №22

I when with kids and grands. They liked it, me,not impressed. I didnt get anything this gr6.

Ru
Review №23

Y’all have a tendency to hire new people with proper training and I swear, one of the ladies just made the worst strawberry shortcake I ever tasted, and I’m guessing y’all ran out of ice so she made one of the ice cream with one scoop....all the syrup at the bottom with the bread in it. Never again will order ice cream here.

De
Review №24

Great staff and place.

Je
Review №25

It is a nice spring day, and I have been stuck indoors with all this COVID-19 mess going on. (Just started back at work. I wasnt planning on going there, just out for a stroll.) So I randomly walked over during my lunch with only a $5.00 in my pocket. I ordered a medium vanilla and the price came to $6.00 plus change. I was ready to walk back to work to get more money, which I would have gladly done, but the gentleman said, No worries. And this happy-pregnant lady continued back to work, embarrassed, but happy. THANK YOU!!! I will be coming back again and again. :-)

Jo
Review №26

This place as nice, if a bit under-staffed. It was really busy and it seemed like there was only one person and a trainee working. They did the best they could and got us in and out fairly quickly and provide excellent customer service. This location is in a convenient area as well, with quick access to the park. I would not recommend any attempt at parking here. Youre definitely going to have to walk to get there. Other than that, its pretty much the same as the other locations.

Ka
Review №27

So glad I found a GACF outside of the mall. It being combined with Marble Slab is a great idea. Very good speedy service at a very busy time

Di
Review №28

Best ice cream ever

La
Review №29

I go to Great American Cookies/Marble Slab Creamery’s all over. I’ve been in love for years! It’s becoming kind of upsetting when I rush to drive all the way across town just to arrive to closed & locked doors 15 minutes before advertised closing hours.

Ke
Review №30

An awesome stop in downtown! A super welcoming environment, delicious ice cream and cake, & a super charismatic staff, especially Kelsey, who made sure everything was just as we needed- with a smile on her face! She definitely deserves recognition for her spectacular work! We will definitely be coming back to this specific location!

Ly
Review №31

Great service and good ice cream! A bit crowded when I went, but still a wonderful experience:)

So
Review №32

I love Marble Slab. We would always go to the one on the other side of downtown. When this location opened I was very excited because 1) great american cookie was being added with it and 2) Its so close to falls park. Having gone to this location multiple times now, Im just not impressed. The product is still great and the aesthetic of the store is very pleasing, but it always seems to be too hot (my ice cream is already melting by time I pay for it) and it never seems to be clean.

Mi
Review №33

Wow. What a selection of toppings and premium ice cream.

Br
Review №34

Hands down the best salted caramel ice cream I have ever had. Staff was friendly and the service was fast. Excellent selection of ice creams and desserts. Would totally revisit just for the salted caramel ice cream.

Ch
Review №35

Yummy

Cr
Review №36

Giving credit when credit is due! I really appreciate businesses that take ownership when a customer brings up a concern or wasn’t completely satisfied with their product. Mace was really great and didn’t make me feel like I had a illegitimate complaint about my cookies not being as fresh as they normally are. She remembered me ordering from the night before and apologized about the cookies. She humbly admitted that they were likely not as good because some cookies may have gotten a little too done. She graciously offered me my order again for the inconvenience. A simple thing like being kind, respectful, and understanding can go a LONG way from both sides of the counter! Thanks for being GREAT Marble Slab/GAC crew!

Tr
Review №37

The customer service was awesome and the ice cream and cookies were too!!!!! 5 stars

Jo
Review №38

They where in such a hurry that they really didnt ask if I wanted mixed or not and they didnt ask if I wanted anything else !!great flavor 75% service!!😕😕

Ro
Review №39

The ice cream was excellent!!, I would have given it five stars but the wait to get the ice cream was quite long. But it is a very busy place so I understand!😊😍

Ma
Review №40

Great ice cream, and very fairly priced too. Absolutely DO NOT park anywhere but the one designated spot. You will get ticketed within seconds otherwise. The parking lot is under constant surveillance. It is $20 cash when you get ticketed.

Wi
Review №41

Great variety of cookies and tasty

Sk
Review №42

Accidentally found this place a year ago with some friends. It’s snuck back in a corner right down the road from the falls, kinda have to look for it. But cookies and Ice cream.. Great combo

Br
Review №43

Good stuff. Hard to stay away. Remember they do serve in an unadvertised kiddy cup.

Wa
Review №44

They were great service people. Fun experience on a to go banana split

Do
Review №45

Great Ice Cream but ONLY 1 AVAILABLE Free parking spot for the entire store.

Ha
Review №46

Great location right off of main and great icecream, as I would expect from a Marble Slab. Love that its a two for one with the cookies as well. Every time we have gone the service has been excellent and Im impressed by the younger employees.

Em
Review №47

Went there for the first time during a trip to Greenville and it’s the best! The lady who helped us was very friendly and was patient since it was our first time. The salted caramel with strawberries is so good! Will def be back every time I come to Greenville!

Ke
Review №48

Service was great ice was great end up getting a ticket they only have one parking spot so just be careful

Yo
Review №49

I love the ice cream and cookies combined. You cant go wrong one stop for a quick treat.

Tr
Review №50

First Time: Stood in line for ten minutes and waited patiently only to get skipped over. service wasnt good.Times Since: Ice cream is good, Ive been back a couple times and service is better and the people I had the first time didnt seem to be there. The staff that assisted me was pleasant and accommodating.

Sp
Review №51

Smells GREAT! Loved everything sweet cream ice cream is very much recommended

Ma
Review №52

Anytime I want ice cream this is the first place I think of. Love it

Ty
Review №53

WORST $40 SPENT. After paying $20 for a subpar ice cream sandwich & ice cream cup with hot fudge and caramel, we were hit with a $23 parking ticket. Their parking lot is incorrectly marked & after only 5 minutes parked there, you will receive a visit from the most unpleasant man and a $23 ticket. The man who we spoke to from Marble Slab said “we only have one spot. all you can do is talk to him, it’s out of my hands.” However, there are 2 signs showing the space is designated for Marble Slab. There are other signs for the various businesses in the strip, so it seemed as if we correctly parked. Apparently we parked in “the only pay box spot in the whole lot” (yeah right). In conclusion, it’s much more pleasant and simple to just go to the Marble Slab on N. Main to avoid all of their confusion and extra fees. Thanks for nothing, Marble Slab S. Main!

Ro
Review №54

Best experience ever! Great customer service! Very neat and clean

Ar
Review №55

Only have one parking spot in a very busy part of town. The man working was very sweet and helped us decide what to get.

Br
Review №56

MADISON IS BEST!!!! Having to run the entire store by herself and still get the job done!!!! SHE WAS AMAZING!!!! She deserves a week off and a raise!!!!

St
Review №57

Nice people, very good Ice cream, and from what I see, they have REAL mix-in ingredients. Thats right, no Hydrox, only Oreo. No chocolate mints, only York Peppermint Patties.

Mi
Review №58

Cookies were good but downtown location has parking lot but only one parking space for Marble Slab. Not very convenient if you are driving.

Ch
Review №59

1st time there and the girl who served us made it even better...GREAT ICE CREAM & COOKIES

Aa
Review №60

Walked in at 9:15 on a Sunday evening and was told to leave because they were closed, though the sign posted on the front door clearly said open until 9:30 - definitely not worth rushing to end our dinner :/

JH
Review №61

Today was the worst experience I have had with this company. Usually I go to the store in the mall but decided to try this location since its closer to me. Long story short, I purchased a Groupon and when I called to place my order the guy on the phone, Jaden did not inform me they dont accept them. Then I called back a 2nd time to give them the design number and stated I was using a Groupon and a girl completed my order. She also failed to tell me they dont accept Groupon. Then when u go pick the cookie cakes for my daughters 1st birthday today the lady tried to redeem my voucher and had trouble. She called the manager or owner and they told her they dont take Groupon. Just gave me 5 dollars off. Told me someone would call me around 5pm today and they NEVER did. Now Im stuck with a Groupon I dont need because I had to pay out of pocket. Not so short story, sorry!!

Br
Review №62

Great service and good fresh ice cream 👍😀

Ih
Review №63

Good place to get some ice cream and cookies

Ca
Review №64

Super Good cookies!!!! When I got home I put the chocolate chip cookie in the microwave and I made it super amazing!!!!

Ri
Review №65

My favorite place to get ice cream.

Je
Review №66

Nice people, delicious cookies! Whats not to love?

Sa
Review №67

Best raspberry cheesecake ice cream in Greenville.

Lu
Review №68

Review corrected

Ph
Review №69

Such tasty ice cream and cookies!

Ja
Review №70

Fast service. Good treats

An
Review №71

Superb service, great ice cream

Co
Review №72

Amazing ice cream plus cookie cake

Pr
Review №73

Cheesecake ice cream is the best

De
Review №74

The guy who helped me was awesome

Mi
Review №75

Love it will visit again a big hit

Mi
Review №76

Be sure to try it!

Lo
Review №77

Great place to get ice cream downtown!!

Da
Review №78

Great flavors and unlimited toppings!

Bl
Review №79

This place is awesome

Ti
Review №80

Mmmmm, so good!!

Se
Review №81

The best ice cream

Ye
Review №82

My favorite ice cream place

La
Review №83

Love the Ice Cream!!

Da
Review №84

Excellent service!

Wa
Review №85

Free toppings!

Au
Review №86

Expensive but good ice cream.

Ty
Review №87

Great place for sweet treats

Jo
Review №88

Best ice cream

Ma
Review №89

Always GREAT

La
Review №90

Love them

Ve
Review №91

Enjoyed it.

Pa
Review №92

Very good

D
Review №93

💥💥🔥🔥🔥

Le
Review №94

Amazing...

Information
49 Photos
94 Comments
4.5 Rating
  • Address:651-A S Main St, Greenville, SC 29601, United States
  • Site:http://marbleslab.com/
  • Phone:+1 864-568-5430
Categories
  • Ice cream shop
Working hours
  • Monday:11:30AM–10:30PM
  • Tuesday:11:30AM–10:30PM
  • Wednesday:12–9:30PM
  • Thursday:11:30AM–9:30PM
  • Friday:11:30AM–9:30PM
  • Saturday:11:30AM–9:30PM
  • Sunday:11:30AM–9:30PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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