Staff was polite, courteous and helpful. Large selection of rugs and wide range of prices. Bought good quality rugs at reasonable prices.
Sitting in parking lot of Capel rugs now so disappointed with the customer service. Not a single person came up to us to offer help. I was looking for 2 rugs to go in my Carolina room and had fabric swatches in hand. I did ask one young man to help me find indoor/outdoor rugs. He showed me a section and walked away. Not happy with customer service at all. Bad bad bad service or should I say no service.
It has closed!
Good