Anthony was very patient and helpful as I picked out my son’s first non-toxic mattress. Super excited for him to be sleeping healthier. Thank you!
I have had a wonderful experience working with Kara at Naturepedic in Greenwich, CT. She has been extremely informative and has offered fantastic customer service. I am in the process of buying a new Naturepedic bed and look forward to many great nights of sleep on it. I feel strongly about getting a non-toxic, environmentally friendly bed and this bed definitely has met my requirements for purchasing a bed that will promote my health and wellness for years to come.
Very nice and personal experience. It all started with a very nice home looking show room. We have an appointment and were the only people in the shop. Our sales person was very nice, gave us protective blankets to put on the beds before we lay down on them. She guided us through the room and showed us different mattresses with different firmness. Overall experience was excellent and we enjoyed it a lot. We felt cozy and secure. It was a pleasure to buy their products at the end.
Kara was incredibly helpful and offered a wonderful customer experience! We were able to experience the mattresses safely and then find the perfect mattress for us. We can’t wait until it arrives.
Paulina was super helpful and knowledgeable. I had been trying to decide between the Naturepedic EOS Classic and the Halcyon Azure mattress for my adjustable bed. I was pretty sure I wanted a Naturepedic mattress, but I needed help to decide which one. I wanted microcoils instead of latex, and wanted a mattress as low profile as possible without sacrificing a soft plush feel. Paulina to the recue! I ending up purchasing the Halcyon Azure, for a plush feel, low profile, and excellent stability for my adjustable base. I love that Naturepedic is organic and non-toxic. Thank you Paulina and Naturepedic!
I came into the Naturepedic showroom and wasnt really sure what I was looking for but Paulina helped me immediately and alleviated all my stress. The Greenwich showroom is very nice and Paulina is very helpful. Thank you, Jay Gisonni
This lovely store has the best mattresses and salespeople.And who would have thought 100% organic could be this inexpensive?
Great experience at the Greenwich store with Paulina today. She is friendly, helpful and really knows her mattresses. Very excited for my new non-toxic mattress.
Courtney is great, knows the product inside and out. Three years ago we purchased our first and now two more. We are replacing all our mattresses to Naturepedic. An excellent way to increase your health! Dr. Karen Shields, Chiropractic Physician and Wellness Expert
Paulina was amazing to deal with. Very friendly and knowledgeable and provided great customer service 👍
Paulina was AMAZING!!! Kind, patient and very knowledgeable!!! Love my bed frame and foundation. Will def be a place I shop at again in the future!!!
Paulina is so knowledgeable and helpful. We made a purchase 2 years ago and just made another purchase. Thank you!
Paulina was an excellent salesperson. Knowledgeable and patient. Very familiar with the product . I appreciated her assistance in buying a mattress without actually being in the store.
Paulina was amazing! She was so knowledgeable and professional. I really appreciated her assistance.
Excellent customer service. Worked with Paulina and Courtney. Extremely happy with the verse mattress. Very pleased with the quality of the mattresses, box springs and the waterproof mattress covers. I would highly recommend to anyone who is looking for an organic mattress for their child.
Paulina at the Greenwich location is the definition of service that goes above and beyond. Great products we will remain loyal to- the children’s mattresses are notably a cut above any of the competition. Great baby gift or rec for first time parents. As a designer, I deal with many vendors and suppliers and everyone at Naturepedic is a pleasure to do business with.
I went to Naturepedic Mattress in Greenwich on three separate occasions and I spoke with three different staff members. Each worker gave me their undivided attention. Paulina helped me with the final purchase and she was spectacular. I bought a mattress and I am very much looking forward to receiving my delivery. My entire experience was wonderful. I really appreciated the help and information they provided. I would highly recommend them.
Paulina was amazing to work with (at the Greenwich store). We haven’t put our bed together, so cannot say how comfortable it sleeps yet.However I did hours of research to come to our decision to choose Naturepedic. The best review that cinched the decision for us was “the Best Organic Mattresses: Your Guide to a Healthier Nights Sleep” by Yasmine Moussa. Such an informative article.I wanted an organic yet affordable option and Naturepedic had all the certifications plus a very rare sale on all their mattresses including the totally customized EOS series which I needed because my husband and I have very different sleep requirements. Can’t wait to put it together!
Paulina was very friendly, extremely knowledgeable, and helpful. She was able to answer all of our questions, show us each mattress we were interesting in (citing all of the relevant details we wanted to know about), and she was even able to anticipate areas we didnt know we wanted to learn about and help us with those as well. It was a great experience, and we look forward to getting our new mattress soon!
Just a great experience. Product amazing and Paulina who served us was so knowledgeable and no hard sell. So many ways to configure the mattress for a truly custom bed.
The sales people, particularly Courtney, could not have been more helpful throughout the process of selecting what we needed. Her knowledge and expertise of the product made choosing what we needed so much easier as compared to other places we had shopped! Courtney took her time with us and helped us find the right product at the right price. When we placed the order and Courtney was not available, Paulina was just as helpful and easily finalized our order. I could not recommend this store more!
Paulina showed us our options given what we were looking for. We decided what our choices would be (Queen EOS with plush coils and medium latex on both sides), and my husband bargained hard for a good price. She and her boss were willing to negotiate, and we made the purchase. It was delivered to our home in south Florida via FedEx 12 days later. We assembled it ourselves (follow the written instructions & the video--theyre helpful), and have been enjoying it for a week now. It took little getting used to. Very happy!!
Paulina was extremely helpful; she spent at least an hour with us in the showroom, walking us through all the models and answering all our questions. Great customer service!
Paulina was great and the showroom was beautiful
Great experience testing and buying a bed.
Paulina, was very helpful to us, explaining all the ins and outs of organic mattresses.I am thankful for the service!
Their products are very well made and Paulina is very knowledgeable too. The delivery was great and Im highly satisfied with their product.
What I thought was going to be a challenge, turned out to be a positiveand successful experience with very knowledgeable and efficient Paulina, in the attractive Greenwich showroom. Looking forward to getting our new mattress soon!
Great service at the Greenwich store & excellent selection.
Great Customer service and products. Would definitely shop here again and highly recommend to anyone looking for chemical free organic bedding.
Courtney is extremely responsive and knowledgeable. I would shop here again
A+ customer service! My toddler fell asleep in the car on the way to the store and Paulina allowed me to make a purchase over the phone. She brought the crib mattress out to the car so I wouldn’t have to wake my child.
Courtney in the Greenwich showroom was super knowledgeable and helpful. It was definitely a no pressure sale, and she’s been completely on top of keeping us up to date on the status of our order.
Courtney was extremely knowledgable and helpful, she answered all our emails immediately. Thank you!
Super-knowledgeable help, very patient!