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River Bicycles
138 Hamilton Ave, Greenwich, CT 06830, United States
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River Bicycles
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Ca
Review β„–1

All the staff was super helpful and knowledgeable! Put new tires on that day and did maintenance work all done within 20 minutes. Everyone here is great πŸ‘ wonderful experience highly recommend 😊

Mi
Review β„–2

Very clean and organized. Staff was very knowledgeable and helpful. Well worth the 2 hour drive to get there

Je
Review β„–3

I have been dealing with Frank and the River Bicycle Staff for more than 6 years and purchased my Felt bike when the store was in Glenville. They provide excellent sales support and bike repairs. Definitely would recommend if you live within 30 minutes of this shop.

Ri
Review β„–4

Great bike shop with a clean, new feel. The owner, Frank is incredibly nice, but on top of that incredibly knowledgeable. For the size of the store the fleet of bikes and equipment that they carry is impressive. Very clean and well organized. As a note, dont be discouraged about parking, there is parking along side the store and a small parking lot behind the store. Located in a great area to take bikes out for a few hundred meter spin.

dp
Review β„–5

River Bicycles is a true great β€œlocal bike shop.” Frank continues the Trickster’s friendly and fair business ethics and goes the extra mile to get you what you need to keep your bike rolling with as little down time as possible. Customer service is above and beyond. I had an issue with a bottom bracket while abroad and emailed Frank about a good replacement I could upgrade it with and Frank offered to send me one. Frank Is not only a top notch mechanic but has a talent for all the foodies too. You can get a new bike and some great recipes that will fuel you up to ride fast.

An
Review β„–6

Good place my friend bought me a bike here. It’s real good quality for a bike it’s price and I recommend this place a lot and staff are really nice.

Cy
Review β„–7

I’m writing a novel on our experience with John and the team at River bikes. I had a very disappointed little girl who had spent the morning driving from Norwalk to Greenwich searching for the pink bike she found online. When we pulled into (our last stop of the day) River bikes, it was sitting there like a beacon! She was so excited and couldn’t believe her bike was sitting right there waiting for her! John sized her and let her take it for a spin...it was perfect! Then the news came...”it’ll be a few days for us to get it ready for delivery....”. Without going into a long(er) story, these guys went out of their (extremely busy) way and made sure this bike was ready today! We picked out a basket, a bell and kaboom! We had the PERFECT bicycleπŸ’—. The professional, beyond-what-could-ever-be-expected service was 10 star! She hopped on to ride it to the car and out came a tech with hi tools and said,”I need to adjust the seat a bit”. Truly attentive and beyond the call of duty.John, we will be back to the only bike shop we will patronize! You guys are true gentlemen experts!

Ri
Review β„–8

Frank is a great mechanic who charges fairly and always makes sure that the job is done right. He doesnt try to up sell customers but focuses on giving great value and service. Im an avid rider who has purchased bikes and a number of equipment upgrades from him and have never been disappointed. 12/12/20 Update- If I could give Frank more than 5 stars I would. I recently had my frame and fork refinished by the manufacturer. Frank handled the dismantling of my bike and shipping out to the manufacturer. While it was there he went over all components replaced and serviced everything and when the frame came pack, had it all put back together, thoroughly checked over and ready for me in 1-1/2 days! He is a perfectionist who makes sure everything is done perfectly.

Ac
Review β„–9

Great place, great value and great staff. Local business offering great customer service. Would highly recommend.

Do
Review β„–10

I have been a steady customer at River Bicycle for over 20 years. Their sales staff has always been professional and knowledgeable. They have always been honest and only suggest things that have to be done if repairing a bike or give you options of things to purchase. I highly recommend them for all your biking needs.

Jo
Review β„–11

I asked Frank to replace my chain because it was sticking due to what appeared to be a stuck link. After a few minutes Frank noticed the smallest of the 3 front rings had 2 bent teeth. A few taps with a hammer and a few seconds sanding a burr and the shifting was as smooth as new. The employees are always helpful and knowledgeable, the service is always great and the fair prices are second to none. I wont go anywhere else.Joe D

Jo
Review β„–12

Someone in that store should learn to talk without getting agitated

Re
Review β„–13

River Bicycles is the best bike store in the area. They always have just what I need and are willing to go the extra mile to help make biking a sport the whole family can enjoy! Frank, the owner, knows everything there is to know about bikes and is friendly and accommodating. Great bikes and excellent service!

Je
Review β„–14

Great hometown bike shop with sales and services. When you walk in you get that old time bicycle shop feeling rather than the over-the-top boutique bike store.Everything seems to be reasonable priced and service is what you should expect from your local shop.

Em
Review β„–15

I really like bicycles and this is the place to get them!!!:D

Bu
Review β„–16

These guys are simply the best around for repairs and advice for any purchases you want to make. Pay no attention to ratings below 5 stars.

Pa
Review β„–17

Absolutely the *best bike shop. Frank and his team are caring, knowledgeable, patient, etc.Wouldn’t want to spend my time or money anywhere else.

Jo
Review β„–18

They always go through with such detail to take care of your issue. They do a fantastic job fixing your bike in a timely fashion or getting you fitted for a new or used bike. River Bicycles is my go to bike shop for all my needs. You know that they really care about you and want you to be happy!

Da
Review β„–19

This bike shop has excellent technicians and fixed a few bikes for me and my family. They are reasonably priced for the services performed. I am a avid bike rider and River Bicycles helps me continue my passion and journey of bike riding! I highly recommend them!

Da
Review β„–20

Love these guys. Always able to take care of bike issues or order what is needed. Have purchased multiple bikes and the service has always been great. Not easy to find in retail these days!.

Ro
Review β„–21

Hands down, the best bike shop in the tristate area. Greg and Frank helped us out with every detail. All the employees were friendly and personable. The other customers were also kind and friendly. You can tell that this place attracts people who want the best for their needs and families. We travelled from Long Island to shop River Bicycles on a recommendation, and I would suggest anyone who wanted the best to do whatever it takes to get to this shop. Thank you River Bicycles!

TM
Review β„–22

Thank you River Bicycles for providing such professional and thorough services. Youre an amazing small business and I appreciate everything you do to provide outstanding bicycle products and services. Ill be visiting you soon for my bike check-up. THANK YOU and KEEP UP THE GREAT WORK!

Ju
Review β„–23

Frank and his entire team are very knowledgeable, friendly and customer service oriented. Always a great experience whenever I go there. Kudos!

A
Review β„–24

Frank is great! Cares about his customers and goes the extra mile. Wouldnt consider going anywhere else. Great with kids too!

Ma
Review β„–25

River Bicycles is what a bicycle store should be - the expertise and attention that I receive from Frank and his staff is amazing. I have never seen anything like it!! And their prices are very reasonable too! I highly recommend River Bicycles.

Gr
Review β„–26

Frank and the guys are extremely knowledgeable and good at what they do. Ive been working with them for years. I can highly recommend them for either the purchase of a new bike or the service of your existing one.

Ry
Review β„–27

Gear Bike experience Perfect in every Way!!! Thank You Frank for getting me the best mountain bike I could have found.Also perfect service on the new soft ride seat post you ordered for me !

St
Review β„–28

Great service. Super responsive. Easy to pick up (curbside). Definitely recommend!

Ho
Review β„–29

Frank and his team are doing a fantastic job every time I go to the store. It does not matter if I am repairing my bike or buying something from the store, the service and attention of details is superb. I recommend them to all my friends.Great job!!!

Ko
Review β„–30

I found a great deal at River Bicycles on a prior year fat bike with my frame size. And thats how I got a new bike from *your* local bike shop. They put a dropper seat post on it for me (internally routed) and shipped it professionally packaged to my home. Its been an all round trail blazer for me. Great buy. I recommend giving Frank DeLio a call.

He
Review β„–31

I love the service and the attention the shop provides. Very knowledgeable and willing to invest the time and effort to find what you need.

Ja
Review β„–32

Frank and everyone at River Bicycles provide top-notch service, in a friendly environment. I bought my cruiser here and couldn’t be happier with it! Free tune-ups too. Can’t go wrong here!

Da
Review β„–33

My damaged frame was a disaster. After bringing it to River Bikes, Frank worked through the entire process with Felt. Kept me abreast along the way. Did a top notch job converting my old components to the new frame. Service was excellent! Highly recommend.

Gi
Review β„–34

River Bikes gives you fabulous customer service!!! Any re pairs needed to your bike -- they can fix it; fast; and professionally finished!Their selection of bikes is outstanding -- whether you need a hybrid bike, a bike for your grandmother, a bike for your 7 year old, or a more professional bike they have it all!The store has every kind of biking related accessories, you can imagine. Check it out!

Da
Review β„–35

Great job on a kids bike rehab. Looked like a brand new bike and my grandson loved it!! Thanks, Danny Smith

Am
Review β„–36

I love River Cycles--my go to bicycle shop. They go above and beyond in answering my questions, recommending equipment, tune-ups and upkeep. Highly recommend them

st
Review β„–37

Excellent mechanics that know their bikes and how to make them work right. I had problems with getting a handle bar that I was comfortable with. Frank changed handlebars several times, without charge, until he and I were satisfied with the correct fit. He has done multiple ups on multiple bikes they always come out shifting superbly.

Be
Review β„–38

Frank is the best! Amazing service, treats every customer like family. Employees are equally nice and helpful. Lots of knowledge, great tips and advice, they will help you buy what is best for you and not necessarily the most expensive thing in store. Thanks guys for the great service so far!!!

Bi
Review β„–39

Staff was very helpful currently limiting number of people in the store at once also provided hand sanitizer when I entered the store

Ju
Review β„–40

The best bike shop in Fairfield county, hands down! I have been to at least 4-5 other shops in the area and none come close to the service and expertise by Frank and his team.If you are after a custom bike build this is where you want to go. Staff is patient and knowledgeable. But also there are some great off-the-shelf deals.Bike fitting is also a big highlight here. My bike has never been more comfortable.

Li
Review β„–41

Excellent! Best experience ever! He was so accommodating and so helpful offering optional solutions. Thank you so much!

Li
Review β„–42

Frank and team are top notch. Very knowledgeable and helpful. I’ve gone to them many times for tune-ups, parts, upgrades, troubleshooting and gear. Frank has great connections w dealers and works hard to get the best deal for you. Highly recommend.

Em
Review β„–43

Frustrated after my experience with this business.Tl:dr; Rude and incorrect service, will not come back to this business. Make sure you ask what you’re paying for before you pay (lesson learned).I brought in my bike to replace the brake pads, derust the chain, and secure the grips. Expecting a call two weeks later, I called three weeks later inquiring about the bike to which the person at the end of the phone ranted for several minutes criticizing my claim (I said that I had brought in the bike β€œabout a month ago”, when in fact I had brought in the bike 20 days ago, which is apparently only two weeks ago taking into account the weekend, yada yada). Granted, this was being done during COVID-19 and the beginning of summer so I figured they’d be under a bit of pressure.When the bike was ready to be picked up, I was not told what or how much I was paying for before my credit card was taken. Realizing this was something I should have inquired about (though also something I should have been told without my inquiry), I went up to the door where the person who had taken my card had entered. I knocked on the window as no one was nearby to take my request and was rudely told to wait, without asking what I was there for. I knocked again to clarify, only to be yelled at louder than before.My credit card and receipt were returned only for me to realize that they had replaced the grips for $20, which I had explicitly told them over the phone to not replace (not wanting to have to pay extra for the grips).Sure, the bike’s chain is clean as a whistle, the brake pads secure, and ditto to the grips, but never did I experience the same kind treatment that the other reviews rave about.

Ra
Review β„–44

Bought my bike and keep coming back for all my cycling needs. I completely trust Frank with his advice.

Pa
Review β„–45

Reliable and competent service. Highly recommended.

An
Review β„–46

Went in for a hand changing out my tires, met Tom who was super knowledgeable and was able to get the tires on while explaining tips for future reference. Love it!

Au
Review β„–47

Friendly and reliable staff. Frank is a great guy and he helped me get started on my first bike. Ive been a happy customer there ever since.

Mo
Review β„–48

I have been going to River Bicyles for over 7 years now and wouldnt imagine visiting any other shop for my maintenance, repair and sales needs. Frank and the whole team are bike enthusiasts, extremely knowledgeable and all around fun! Best service, so support your local bike shop!

Ra
Review β„–49

Frank is always helpful and has time for you no matter how busy he is Extremely knowledgeable..including his Colleges

Ba
Review β„–50

Very knowledgeable, capable,and straightforward. Also will not try to sell you what you don’t need. Did an excellent job servicing my Litespeed. Great shop.

IA
Review β„–51

I have used River Bicycles for service & repair since 2006. Knowledgeable staff and fair prices are what they are all about. πŸ‘πŸ‘

Ma
Review β„–52

I have gone to River Bicycles several times since they moved into my neighborhood. They are great guys, passionate about biking, fair pricing, and they work quickly to get bikes back on the road. Great experience. Matt Podskoch

Ca
Review β„–53

Best bike shop in the area. They go out of their way to help. Their service and support is nothing short of exceptional.

Ch
Review β„–54

Frank was fantastic. He helped me pick out a new bike, set it up, gave me two free service visits with new purchase and ordered specialty items for me through his wholesalers. He even agreed to match prices on certain products that are sold on Amazon. I would highly recommend this store. Frank even opened up on a Sunday (closed in winter) so I could pick up. Thank you.

Ma
Review β„–55

Was going by the store and stopped in with a question. While I was there, they suggested a couple of things that could be done to tune up my bike. So, when I got a chance I dropped it off for a minimal tuneup. WOW. Feel as if I have a new bike. They even threw in new grip tape by using some new tape that someone had asked them to remove from a new bike - eco friendly and gorgeous! Love it.

Ch
Review β„–56

Great customer service! Frank is very professional and fair. Great inventory too!

Ly
Review β„–57

A wonderful community bike shop with top bikes, service and staff. They gave me an excellent repair for a great price. Cutest shop inside as well - you can play foosball while you wait. Please give this shop a try - they will earn your loyalty!

Ro
Review β„–58

My wife test rode and subsequently bought a Day 6 bike from Frank at River Bicycle. We live almost 2 hours away and Frank was very accommodating to our schedule. He even opened the shop on a day off (day before Thanksgiving) and spent a few hours with us test riding the bike and adjusting it for a perfect fit. My wife hadnt ridden a bike in quite a few years and Frank went the extra mile to make her feel comfortable. We highly recommend River Bicycle!

Tr
Review β„–59

Customer service is beyond compare. Their technical knowledge is unsurpassed. They are fast and always give a more than fair price. Ive bought 3 bikes from them in the past year. Frank and Tom rock!

ma
Review β„–60

Frank is amazing. Did a quick gear adjustment on the spot and fixed a number of other small misalignments at the same time. Very quick! Bike feels new! Thanks Frank. Other shops were quoting me 5-7 day turnaround.

Da
Review β„–61

Frank is great. I purchased my Felt bicycle from him several years ago. I have taken the bike on three tours, and his advice has been most helpful. He has also helped me with my unicycles on several occasions.

Ki
Review β„–62

Frank is extremely knowledgeable and competent as it pertains to bicycle repair. He is also very fairly priced and turns around work in a reasonable timeframe. I would highly recommend him!!

St
Review β„–63

Im so happy to do business with this Bike shop. Ended up buying three bikes from them and I dont have a single complaint. They have always went above and beyond of what I expected. Once I came in for them to help with a refitting and I popped my tire while putting it in the car. They replaced the tube and did a quick fitting, I expected to pay for the tube and fitting. I wasnt charged for either of them.

Jo
Review β„–64

Purchased a new road bike since 1982 Frank & His staff took their time to listen to my needs educated me on the pros and cons of each model in my price range..been extremely happy with my Bike and their services. Stop in look around well worth the trip.

Jo
Review β„–65

Great products for a great price! Had a great experience shopping at this store. Anyone who is looking for a bicycle and wants the best bang for your buck then you need to check this store out.

Ro
Review β„–66

Much better with the ownership change a few years ago. I avoided it after a bad experience 5 or so years ago with the previous owner who tried to sell my wife a bike that was too large for her probably because he had it in stock. We went to another shop and they fitted her for a smaller bike which fits correctly. They are much better now and very friendly with shorter repair times.

Ch
Review β„–67

We have bought all the bikes for our family from Frank since the kids were little. The staff is very helpful and knowledgeable. They have since moved to a new location and although farther than Glenville, we will continue to be loyal customers.

An
Review β„–68

Great service, beautiful bikes, and reasonable prices! I am so happy I decided to go here! Highly recommend!!!!!

Er
Review β„–69

Very happy that Frank was willing to ship to Canada as the Merckx brand is hard to find here and I got an excellent deal.

mx
Review β„–70

Frank was great, and he knows what he is doing! We had a great experience and have purchased 5-7 bikes from this shop over the past few years.

Mi
Review β„–71

The staff and service here are top notch! Frank expertly fit me on an awesome Felt bike. Great experience!!

al
Review β„–72

Wonderful shop with great staff. Told them my budget and what I would be using the bike for and they found something perfect for me.

Do
Review β„–73

Frank and Tom are great mechanics and offered terrific advice on upgrading my road bike to electronic shifting with Srams new Red WiFli system. Highly recommend them.

Mo
Review β„–74

Best bike shop in the Tri state. After doing research before purchasing my bike River bicycle offer the best prices I’m extremely happy with this bike shop. 5⭐️ Service. Molo

Da
Review β„–75

Go to Frank. He KNOWS bikes. Theres no drama or games. Hes low key and professional.

El
Review β„–76

Customer service and knowledge are outstanding. Staff goes out of their way to accommodate to your specific needs and prices are fair and reasonable.

Ge
Review β„–77

I would recomend Frank and the team at River Cycles to anyone. Stuck with a badly damaged wheel at the beginning of a trip cycling from NYC to Boston Frank sorted me out with a new wheel and arranged for my damaged one to be sent back to the UK. Made us a decent coffee too. Great service.

ca
Review β„–78

Always courteous, professional and helpful. Great place to visit if you’re just buying a bike or a bike junkie like my wife and I.

Bi
Review β„–79

Great staff, impeccable service. Frank and his staff are helpful, friendly, and offer some reasonably priced alternatives for serious and recreational cyclists alike.

Jo
Review β„–80

Great shop ! Friendly customer service.

Pa
Review β„–81

The best bicycle mechanics I’ve had and have great selection of bikes at very reasonable prices

Th
Review β„–82

They did a great job getting my bike up and running again after a few years of neglect - new tires etc..... thank you

Al
Review β„–83

Everyone here is very helpful and quick, tks, will certainly come back.

Jo
Review β„–84

Great staff. Helpful, and knowledgeable. Great selection of bikes.

Ma
Review β„–85

Was a great experience buying my grandson his first bike. πŸ‘

Jo
Review β„–86

Ken and the staff here were great . i cam in looking to rent a bike and got a great, although i drove down from Armonk NY, it was easy to get through. My friend joe from Greenwich recommended it he said he first found them while looking in white plain but ken has the best selection. so if you where coming from zany where in the tri state area i recommend you tell ken Joe sent you....

Fr
Review β„–87

Frankie and the team are awesome. Great place and friendly environment.

Er
Review β„–88

Whenever I have brought one of my bikes in to Frank, he and his guys have always done quality work at a fair price.

Pa
Review β„–89

Great and ethical service.

Jo
Review β„–90

Staff is friendly, helpful and knowledgeable.

Pa
Review β„–91

Everybody there is so helpful and attentive.

Ma
Review β„–92

Best bike shop in the area !! Frank and the crew are # 1

Ma
Review β„–93

Frank and team will take care of your bike and needs, if you need a serious road bike advisor go to the store!!!

Information
18 Photos
93 Comments
5 Rating
  • Address:138 Hamilton Ave, Greenwich, CT 06830, United States
  • Site:https://riverbicycles.com/
  • Phone:+1 203-532-1718
Categories
  • Bicycle repair shop
  • Bicycle Shop
Working hours
  • Monday:10AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:11AM–5PM
  • Friday:11AM–5PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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