Great attitude at this store, if you cant get it here, you cant get it. We had a little key fob issue which they fixed with diligence. Good communicators. And they have specials on stuff you need. I wish they had another store closer to DT Greenville.
When I originally brought my phone in, there was a lack of communication and I left without it getting repaired (not happy). I got a call from the store manager, Austin, that same day apologizing for my experience and offering to make it right. I was able to take the phone back, and Austin got me all fixed up quickly. This is what customer service should be like, folks -- excellent work on the part of Austin to make the customer happy. I will definitely be using them again for any phone/battery/bulb needs. Thanks Austin!
Just wanted to share my experience with the Batteries Plus Bulbs staff. Needing new key fobs I purchased some online and took them to this location to have them cut and programmed. Mike was able to cut my new keys and get them programmed to work with my vehicle in a very professional manner. I would highly recommend if you need key fobs programmed give them a shot they know what theyre doing.
If I could give this store a negative 100 I would! Their customer service and communication is absolute TRASH!! Every one of the boys that work in this store are narcissist. I dropped my daughters IPAD off on September 16 to be fixed before the 26th. Well no communication at all so I called on the 27th to be told they were behind and it would be fixed NEXT. Mind you this was her BIRTHDAY PRESENT and her birthday party was on the 26th. So on Thursday after no communication again, I went there to be told that it would be done by the end of the day. I called Friday morning and was told that it was a faulty screen and they would overnight one..... Saturday after no calls I called at 5:30 to be told there was another faulty screen. 2 faulty screens back to back seems to me like the tech DYLAN has no clue what he is doing....... Well I took the IPAD home and now it will not even turn on. When I dropped it off it had lines in the screen, now the screen is completely black and will not do anything. Fast forward to today when the MANAGER AUSTIN called me to inform me I can not come back in his store and he will not be fixing his stores mess up. I just got off the phone with a lawyer and Austin will regret speaking my name.
Went to Batteries and Bulbs yesterday April 3, 2021 to have the back of my Pixel 3XL glued back to the phone. Matt was super nice and took the phone back to repair it. He quickly returned to tell me that the battery was swollen and I needed a new battery. The battery necessary for that phone was not in stock and must be ordered. Matt ordered the battery and informed me that he would call when it arrived. Oh well, I must put up with this crazy phone for about one more week, but hopefully it wont be long before it is back to normal. Matt was so professional and courteous. I will return. Thank you Matt!
Attentive service. Quick solution for me. Great sale on AAA and AA batteries today too.
I would prefer to support local businesses. I called for a price. $10/per bulb and I need 10 of them. Amazon had them at less than $1/bulb, from the US, fast shipping and free returns. I would have preferred here but the price difference was just too great.
I went there looking for a battery for my G-shock after surprisingly dieing on me out of nowhere. I went to two different places and the last one recommend to check batteries plus bulbs. The guy at the front counter was very helpful when I asked him if they had any CR1220 batteries and fortunately they did. Now I know where to buy batteries for my G-shock if it ever dies on me again.
Such professional and wonderful service by Austin and his fine staff, Dylan and Zach ! These guys not only know their job but go the extra mile ! Thanks fellas !
Everyone is always friendly and helpful when I go in there Yesterday there was an older woman in there the same time I was and you could tell she just wanted to talk and the two men working in the store took the time to listen to her and helo her with what she needed So glad to have your store near by
Quick and convenient. The two guys working the front counter were ready for me and they loaded the new batteries in my vehicle and took the old ones. Great service!
First and only experience, but top-notch customer service. The employee working that afternoon/evening went above and beyond to efficiently and effectively assist each and every customer (and there were many).
Clean well laid out store. They had the sealed acid battery I needed. Good service.
Excellent Customer service from Zach, start to finish. He helped me with battery for my 600 honda & a battery for my key fob. Great Job!
Batteries of any kind can be found but I think the prices can be a little high. Did buy a car battery there, good price and so far its been a really good battery.
Johnathan was the reason for my score, he gave me great Guest Service and I appreciate that.
Once you get help they are normally pretty good. Once bought a car battery and sat in the parking lot forever waiting for the guy to come out and put it in. Why they only had one person working the store is beyond me.. Also needed a repair done on a cell phone, they wanted me to buy a battery and screen saying that its impossible to open the phone without breaking the glass. Wanted to charge me $150 just in case they break the glass. No thanks...I went to another store and had the battery replaced and the screen turned out just fine.
Very friendly and knowledgeable staff; great prices.
Good product, reasonable price and good service.
I went to take my phone to get fixed because it had black spots on the screen, & when I got my phone back my phone was glitching so when I take my phone back he puts another screen on it and my phone is still glitching. I ask for my money back he says only way is if he puts my old screen back on my phone. When I get my phone back my phone is totally blacked out and unusable! Guess it’s good I got my money back
Ive only visited the store twice. So, my perspective is a bit limited. The service was quick and professional. I was in and out of the store within ten minutes.
Phenomenal customer service!! I take my nice Seiko watch up there for the lifetime battery. That alone makes them worth your business. If you have a watch you plan on lasting a lifetime, get the lifetime battery plan from them and its 100% free when you bring your watch for a battery change. Anyway, while changing the battery, they noticed something wrong with my watch that I am 99% sure didnt happen on my watch, pun intended. They didnt even question it, they are sending it for repair out of their pocket.
Elias is personable, polite, and made sure to replace my new battery correctly on my 2009 GMC Truck.
Lots of knowledge and eager to help!
Staff always helpful and professional
Always do a good job
Very helpful and friendly staff that go the extra mile to make sure you have what you need. All employees were wearing masks.
I liked it that I was able to make an appointment online (and save $10 to boot!), thus I didnt have to go in and wait around. At the appointed time, I left my phone and then went to eat dinner. Time got away from me while I was at dinner, and I didnt arrive back at B+B until about 3 minutes after closing time. The clerk waiting on me!! I was so grateful he did so that I didnt have to return the next day to get my phone. I was also happy that I got a discount for having 2 things done on my phone.
More than I expected to pay for 2 new Jeep key fobs, JUST the lock/unlock find, which were $20 each. But if we got them programmed as we wanted to have, looking at $180, prolly plus taxes and all. Gentlemen who help us with customer service tho was courteous and professional
Good selection of just about anything you may need. And if its not on the store, they can have it there within the next day most times. Associates are always concerned about helping the customer but not in a over the top manner. In less than 5 minutes, the associate here was able to determine what type of special battery was used by my aviators flashlight from the Air Force and i was out the door. Sure enough, it was the exact fit and worked perfectly when i got back home. Thanks!
Very courteous and competent staff and anytime I go to the store the service is so fast and easy. Love this store
Im conflicted, thus the three-star rating. Im very frustrated and aggravated that I had to return to the store four times to get my problem solved and every single time they said they would call me they did not. But Austin and Matthew, the two guys I dealt with, were friendly, polite, and cordial, so I kept giving them another chance. In the end my problem was solved. I was hoping for a discount or a coupon or something, but was happy just to have my phone back and functioning, and the price was fair. Due to the fact that it took over 6 weeks to switch the battery on my Google Pixel phoneand then repair the malfunction they caused, I wont be using these guys as my first choice for future phone repairs, but would definitely go back if it was a last resort.
Wonderful Customer Service. They were able to assist me in finding everything I needed!
Elias helped me with diagnosis and replaced of the battery in my car. And on top of that helped me figure out how to get voice turn by turn directions from my phone thru my car! He is so knowledgeable and was a pleasure to work with...he saved my day!
Very helpful, great selection
Placed an order online on a Friday and charged and received confirmation email of the order. The next Thursday I get a phone the battery will be special order and wanted to see if you want it ordered? Had a rechargeable battery repaired that was not a good experience. Do not recommend!
I deliver food for a living and during a delivery I could tell the battery in my Jeep Renegade was on its way out. To play it safe I decided to buy a new battery on the spot and this store was near me. Not only did I get a good price on a name brand car battery, the associate installed it for me. Great guy, great store. I got a battery for a key fob some time ago as well and got good service also.
Needed a battery for my watch took care of it fast friendly service would highly recommend them
Great service.
Very knowledgeable and courteous.
Very friendly and helpful. I needed a large quantity of LED tubes, so I phoned first because Its a long drive. The salesman physically went and checked the stock for me, which took a while. Their prices were decent and all the tubes worked. I will certainly buy from them again.
It is like I have a new phone again. So helpful, answered all of my questions and the place just had a happy welcoming feel to it. Will be back for batters and what ever else I can think of just to go back. * Everything may just need to be replaced *
Great service every time I go there. I highly recommend this place.
Swift, professional and friendly service. Great people. Highly recommended
Nice people. Fixed my phone quickly with no surprises.
I always receive state of the art customer service. Very well stocked inventory for purchases and reasonable prices. Thank you for always being a dependable place for my shopping needs.
I love supporting local businesses and was thankful that you were open during COVID-19. We needed batteries for our thermometers just to be prepared and you where there for us. Thank you so much!As a small, local business owner (VLB Life), I appreciate any business I can get during this time. Shopping local is extremely important especially during times such as these.
Excellent customer service
Took my Galaxy S7 in for a screen repair for a cracked screen. Took 3 tries, but ultimately appears to have gotten it right. The employees were super nice and professional.. They were great. I dont know about the quality of the parts and the labor, since it took 3 tries to get it right. The staff went out of their way, however to make sure that it was fixed properly.
Good deal
Great service and helpful when my sons car battery died near their location.
Only one person working in the store . Had to wait in line .
I went to Batteries Plus to get a new battery for a Note 5 that I have after my S8+ crashed. They were quick to replace!
The clerk took his time and my key fob works great
The atmosphere was pleasant. The products are interesting. They have always had what I came for. The staff had friendly, inviting personalities and attended to me in a timely manner. I was well informed of what to expect.
8-3-20 the Manager is awesome. Works hard and aims to please customers. He worked very kindly and helped make my day. He aims to please customers. I appreciate him so much. Great personality and welcoming attitude.Very knowledgeable employees. The owner knows everything you need to know. Batteries galore, from watch batteries to Duracell big truck batteries. Cheaper also. They even sell moped headlights, image you dont have to pay ridiculous price at a bike store. A really cool store. Its amazing. They also have power chargers and every rechargeable battery you can name.
My ONE & ONLY go-to place for Batteries (Triple As to Deisel trucks), Lights, & other things electronic. ALWAYS have what Im looking for - - with SUPER Advice $ Customer Service. Prices can be cheaper elsewhere, BUT not when you consider the Quality of their goods coupled with their GREAT Knowledge & Service!
Great service every time. they go out of their way to help me!
They always have what I need no matter how unusual it is.
They were awesome! After my moms battery swelled up on her iPhone, they were able to replace the battery and clean the phone for her. Very professional and very personable. Will definitely go back for other things!
The absolute best service
Needed a replacement battery fir Samsung S7, they had it in stock, and did the job quickly. very happy....
Absolutely helpful and knowledgeable employee helped me. They even tested my car battery for free. Highly recommend!
Very helpful. Always have the items I need in stock. Reasonable prices.
Curbside pick up ( I have copd and other health issues) courteous professional and helpful
Great and friendly service. I have a warranty on my battery and they tested it for me. Glad it wasnt my battery that was the issue. Glad I brought it from them
Great selections for stocking stuffers!
Great folks, eager to help. They fixed my wifes phone as good as new after we were told by a Sprint employee that it cold not be fixed. Thank you Battery + Blubs.
Great service with product in stock.
Fast friendly customer service - great job on phone screen repair
Quick, efficient &friendly service.
Was easy and like like the brand of batteries carried. Great customer service with easy online website.
Employees were extremely helpful, communicative, and friendly. Ive never had a bad experience.
Great place to deal with for a car battery. My battery was ready to go less than half an hour after ordering online. Service was quick and pleasant. They even offered to do the swap for me, but I was also replacing the cable, a bit of a chore in my car, so I took a pass on that.Id certainly deal with them again.
Austin was very efficient, knowledgeable, and friendly. He covered everything I needed to know well.
Easy to find batteries and bulbs here.
My Iphone face shattered when I dropped it and went online and made an appointment. I arrived at my time and explained my problem. The gentleman took my phone and said it would be ready in a few hours. I returned and my phone was perfect. He suggested I buy the cover for the face and I did. I get $10 off because I scheduled my appointment online. My cost $111. So happy to have a fixed phone instead of forced to buy a new one 5Xs that amount. Thank you!
In the middle of a move, my motorcycle was among the last things to be moved. The battery was so weak that the bike kept shutting down. I could jump it and make it about 3 miles before the next shut down. I limped it into their parking lot, and despite being busy, and not officially willing to change motorcycle batteries, they provided me tools and assistance to get a new battery into the bike.They also assisted in the disposal of some old electronics. (My wife was following in my truck.)The staff is friendly, courteous, and professional.They have earned a repeat customer.
Knowledgeable, friendly and efficient with great prices. This store is impressive. They have helped me with car batteries, phone batteries, car key fobs... I’m very happy and will continue using their great services!
Matt and Zach are great with good customer service! Fixed my cell phone and fob. Nice young men-keep up the good work!
These guys are always willing to go the extra mile go out of their way to make sure your eye happy camper
They said my fiancé’s phone would be done in an hour and 2 hours later we finally have his phone back! Time isn’t of the essence here! I will not be back to this location!
Love the ease of ordering a car battery on line and driving up to have it installed.
Great customer service. Good pricing and friendly associates.
Friendly service but when I handed them my phone they immediately asked for my password which I don’t understand? I’ve never been asked to give my password when I need my phone screen fixed. Then I receive my phone back they had been going through all my apps..not just the basic one’s. Now my phone has lines across the screen and my phone takes a while to unlock and the screen stays black when I try and unlock it. I don’t like giving out bad reviews but this has me very upset. I spent 100+ dollars and my phone is worse off than when I gave it to them.
Ive had a few experiences with thus place. They have usually been bad because nothing is repaired when they say it will be and then they tell you We tried to call you. I ask, What number did you call? and they give me my cell number, so I say Oh, you cakled called the phone youre working on? Well, did I answer?. However, the last couple of times, Ive dealt with Zack. He is prompt, reliable, and courteous. You can depend on him.
Had the battery in my iPhone 6s Plus replaced yesterday and everything so far so good! The man who worked on my phone was really nice and it was super affordable! Will be returning in the future~
Great place to get batteries! I have gotten the last 2 auto batteries I have gotten from them and both experiences were great! The branch manager is very personable and made the experience!
Friendly, professional, polite Team. But they are a lil expensive.
Extremely kind and helpful. Came through in a pinch to get my car battery replaced. I cannot describe how great the experience was!
Had a smartphone screen replaced. Very professional and timely!
Right battery. Best price in the area. Great service and a best in class web purchase / pick-up in store experience.
Ordered lawn mower battery online and picked up at store in Greer. Excellent experience with ordering online and picking up at store. Fast and Convenient.
The gentlemen working there were very kind, helpful and delivered faster than promised. A very good experience.
Service is excellent but prices are a little extreme
They had what I needed at a reasonable price, gave me a discount for creating my appointment online and fixed my phone when promised
Quick, knowledgeable service at a reasonable price.
Very helpful and knowledgeable
Went in to have a new battery put in my watch. Service was quick, prices reasonable and staff was courteous.
Ordered a computer battery online but was not available at the store. I was called to see if I wanted them to order it and I said it was OK. I was contacted when the battery arrived and the rep gave me the online price and a tip about extending battery life. Great experience.