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West Transmission and Total Auto Care
2101 Whitney Ave, Gretna, LA 70053, United States
Appearance
West Transmission and Total Auto Care
Comments
Tj
Review β„–1

I went there September 27 to get my car checked turned out i was having transmission failure with my 2007 Chevy impala lt. the service was great the man made you feel very taken cared of and very friendly. I came today at around 4:40 to 5:00 on October 6 to pick up my baby and as I was half way home I noticed it was getting harder and harder to turn well no biggie I’ll just and more power steering I thought. Long story short my power steering is now messed up and is leaking every were I’m not satisfied at all over all bad experience and I feel bamboozled out of 3 grand 😑 will update soon

Ja
Review β„–2

8 Apr 2021: I just dropped my project truck as its spraying fluid everywhere. One of my Marines have used them before with nothing but good things to say. I dont have the tools or time to do anything with the transmission at the moment as Im moving soon. With outstanding courtesy they informed me that they would have an answer for me after lunch of diagnosis and cost estimate. They gave the feeling that I would he well cared for. I have never taken a vehicle into a shop before so I will be updating this as I go through the process. 3 stars so far as I have only begun the process.9 Apr 2021: they called and were so polite about the issue (almost apologetic) about the issue I was having and had news that they found a part for me. They gave me a quote that was thousands less than expected and asked if I wanted them to continue with the job ensuring I was comfortable with the price. I raised it to four stars as they are taking care of my truck in a way that I didnt think mechanics would (much better than expected). The only thing I didnt get was a timeline that it would be completed, however, that was my fault for not asking. Great experience so far.

Ko
Review β„–3

My husband got his air-conditioned fixed yesterday and today is still not working properly I suggest nobody uses place for service

We
Review β„–4

Excellent service and great people over there....

Gr
Review β„–5

I had to replace a transmission shift solenoid on my 2002 dodge caravan. They treated me and my vehicle as it was a new car of the lot. Great communication and getting the job done. I was so pleased how they cleaned the area that was worked on and how they left my van the way they found it. They have a lifetime customer.

Be
Review β„–6

Great auto repair, the owner is very courteous and helpful. Does not overcharge or try to pull the wool over your eyes, especially women like me who dont know anything about cars. Very honest young man. Will be going back for all my car repairs.

Li
Review β„–7

We trust him but this time he lies to us . My car was 21 years old, he keep saying my car is expensive many times. I have the leak in steering wheel, after I dropped the car 4 hours he call me he finish to change the new pipe, I paid $500 but after 3 days same problem happened again, I have to buy the oil and the sale man from Autozone help me to fill, the leak is still there. I bring the car back, he said someone damage my car ..,even only me driving my car . He want I pay $250 more to fix the leak He use my trust to took $ 500 for nothing this time

Ky
Review β„–8

Quick and quality work. Jamie, Shane, and April were kind and professional. Price for the work was very reasonable. I’ll be recommending West Transmission to everyone. Thank you!!

Ka
Review β„–9

They were friendly courteous quick and did a great job

An
Review β„–10

I feel bad for my Moms car, West took $500 and the problem still same. She come back after a few days, he said that she has to paid more to fix it. Its not right for business, its a lie to the old woman. She just lost $500 and her car is not repair at all.

Ve
Review β„–11

Jamie and his crew changed my clutch and transmission and did an outstanding job with a great price he didnt even charge me for the slave cylinder being it wasnt in the quoite I will never use another mechanic thanks so much me and my drop top mustang gt are happy

Pe
Review β„–12

Goes the extra mile. Good work. Fair pricing.

D4
Review β„–13

Timely and very professional service at a great price.

SI
Review β„–14

Very professional and affordable with quality work.

Ja
Review β„–15

Jamie all way takes care of my truck.

Ja
Review β„–16

Jamie is fair with pricing. Excellent service, knowledgeable about vehicles. And Confident in n his work.

Or
Review β„–17

Great service! This was my 4th time bringing a vehicle for transmission service. Unfortunate for me, it was to completely replace my transmission; however, the service and quality of work was stellar. Thanks! I will be back for regular transmission service from here on out.

Re
Review β„–18

I brought my jeep in that morning and by that afternoon it was fixed. Great service and super nice employees! I would suggest them to anyone.

Em
Review β„–19

I love this place. The customer service is top notch. My car stopped me at Walgreens drive through and my battery was just 4%. Called them and they sent a tow truck immediately(Free towing) This was few minutes to close of their work. The next day in the afternoon my car was ready & running.

TA
Review β„–20

A+ Customer Service! its nice to go to a place that is willing to explain the situation with patience and give you the best deal they can.

Ji
Review β„–21

Im from out of state, visiting relatives. When we arrived our transmission went out. Not knowing any reputable service places and after reading reviews, I called Mr. West. He was extremely helpful and said we could get it repaired and back the next day. He was true to his word. The price appears to be in line with other shops. I have only driven a few miles but will update with any problems. I dont really expect any. Mr. West seems to be a fair and honest man, and I appreciate what he did for us. Thank you again, Mr. West. It was good doing business with you.

Ch
Review β„–22

So glad to find an honest mechanic. They were very thorough and completed the repairs quickly. Will definitely be going back and telling my friends.

Ta
Review β„–23

Jamie is very professional, knowledgeable, fair prices, completes work very quickly . I would recommend this place to anyone I know . I was left in a bind and Jamie bailed me out every time . I will continue to use them forever and I am so glad that I found them !

Ja
Review β„–24

Quality care and service. I only trust them with my vehicle

Sc
Review β„–25

I was in town on vacation and ran into issues with our van. I looked online and saw that West Transmissions was near our hotel. I arrived a little before they opened and they let me in and I told them the situation I was in with needing to be on the road later in the day. Dan and his guys helped me out with getting our Van fixed very fast. They were kind and took me back to the hotel while they did the work and then picked me back up at the hotel after the works was completed. I appreciated the work that Dan and his team did to get our Van safe and ready for our drive back to Omaha.

La
Review β„–26

Mr. West and his crew will take good care of you. West Transmissions offers honest, quality service and a reasonable turnaround.

Kr
Review β„–27

Great mechanic shop, prices are real reasonable. 😎🀠😎🀠😎

Ju
Review β„–28

Great prices and fast service. Car is running good as new.

Er
Review β„–29

I had a cv axle changed out here. I took it to 2 shops in Texas and they were unable to find the right parts for my BMW. Dan and his team were great. Professional service, quick and even gave me a free drop off service. Id recommend them and will take my car back if anything happens. Thanks guys!

Ti
Review β„–30

Honesty, Quality work, and affordable too.

Mi
Review β„–31

Excellent service! You guys did a great job in a timely manner! Saved me well over a thousand dollars compared to what the dealer was recommending! Hope I dont need major repairs again, but if I do theres only one choice for me!

Ke
Review β„–32

The staff is amazing! Fast affordable service. Dan is so professional and friendly! Its so nice knowing you can bring your vehicle to someone that you can trust. Thank you for you excellent customer service!!!

As
Review β„–33

Took them 6 months to fix my car AFTER I paid them. Had to call a lawyer just to get my car and it STILL WASNT FIXED

An
Review β„–34

The guys were very friendly, courteous, and knowledgeable.

Te
Review β„–35

Dont know

br
Review β„–36

Best mechanics in town, saved me so much time and money

Ga
Review β„–37

Very honest and helpful mechanics. Gave me good advice about a minor issue and didnt try to take my money.

Ma
Review β„–38

Good to go !

Cr
Review β„–39

I value his everything he say... thust him

Re
Review β„–40

I come here for great customer service.

bi
Review β„–41

Dan does the best work hands down

Aa
Review β„–42

Dan and his guys are the best. Went in there thinking I had a bigger problem then what it was. He found the problem and was back on the road. No unnecessary repairs. Thanks! Will go there again if ever needed.

An
Review β„–43

Best company mechanic is the best

Ta
Review β„–44

Great service, the guys are excellent and very friendly! I got my car back when he said it would be done and I thought I would have to spend thousands but I only spent a couple hundred.

Je
Review β„–45

Replaced shifter cables in a 2006 saturn vue!!, shifts beautifully!!, almost like new!!. services were reasonably priced.

Ri
Review β„–46

Ill comment Monday, after I see how their going to address my issue but I am dissatisfied. Careless work can cost a life in their field but I do thank God we were spared.

Ch
Review β„–47

After spending 3600$ to have my transmission rebuilt the problem was never fixed. every time I brought it back they kept my truck for another week charged me 400$ More and still had the same problem I brought it back three times each time they kept it a week and never fixed it there a joke!!

Ta
Review β„–48

EXTREMLY fast and was on my lunch break!😁

Mo
Review β„–49

Convenient location to get a brake tag.

Ea
Review β„–50

Dan and his guys are great, they care about quality and customer satisfaction. I would recommend them to anyone with transmission issues.

Jo
Review β„–51

Good work at a good price

De
Review β„–52

Great customer service!!!

Ch
Review β„–53

Very friendly and experienced staff.

Ja
Review β„–54

Good, honest service!

We
Review β„–55

Great service

Er
Review β„–56

Class act personnel

Information
3 Photos
56 Comments
4.5 Rating
  • Address:2101 Whitney Ave, Gretna, LA 70053, United States
  • Site:http://autoandtransmissionrepairs.com/
  • Phone:+1 504-362-6947
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Mechanic
  • Transmission shop
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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