Even in the pre chaotic days of Halloween its still a fun place to visit to let your inner kid come out and gawk at the stuff they have. Always friendly, always available staff at your service.

Lotsvof things for birthdays, but nothing for quinceañeras. The only thing i could find was number 1 and 5 cut outs big enough, but they where gold.

Went to buy costumes for the kids but I didnt find what I was looking for. Very lmited options for toddlers. I ended buying adult accessories to work with them and fit it for the kids. The service was good however and they tried to help me.

Full but cashier lanes were fast!

For cosplay materials, you can find them here at cheap prices

Love this place to buy customes and festivities decors

Very limited parking spots and makes you wait 30+mins on car or if youre up for it, pay $3.00 for nearby parking spots...

Really nice staff! Alot of good content. All kinds of themes for parties whether you are a kid or an adult

I always find a lot of variety whenever I need to buy party supplies. One of the few places I can go and buy those fun items that make my party better

Very low merch particularly; clear (plastic) plate, fork and spoons.

I’ve being a customer of Party City since 1991 when I was just a little kid. I have so many fond memories of finding my favorite Halloween costumes and everyday merchandise since then, but at the same time there’s being a good amount of negative experiences that happened while visiting the store t Guaynabo.I don’t know if this issue starts with the franchise owner who still thinks that the only people that buy at the store are the “social high class” and “privilege middle class” but many of their employees doesn’t know what is the meaning of respect to their loyal customers who invest in their store every year.In different Halloween seasons there’s always being certain employees who start chasing to a level of harassing because they think that if you don’t look like the stereotypical “high class” individual, then you are going to do shoplifting.... even I’m the kind of customer who does not touch merchandise that I’m definitely interested. They can be extremely judgmental to a level of pure ignorance.The worst experience was during the 2017 Halloween 🎃 Season. One of store managers was the perfect example that if you give power to a stupid and ignorant person, you’re going to get the biggest & worst tyrant of them all. She not only had the audacity to judge me based on my clothing design, and even whispering to the security employee that I was a weird person. When I confront her with an ‘excuse me?’ she just walked away like the good disrespectful yellow belly coward that she is. When the security employee continuously chased me, even when I was in line and ready to pay for my merchandise, I’ve decided to tell her that there’s no need to follow me around, specially when I have being a costumer since I was just a little kid, and if that she wouldn’t hesitate to do so, then I will proceed to start a legal case against the store for moral discrimination and harassment. That’s when she finally understood and she just went away.Now I ask this: Party City of Guaynabo only values customers that matches the stereotype of the “high class” customer? No wonder those that pretend to look like that or even are authentic to it, those are the ones who do the shoplifting so easily, because you keep harassing the people who proudly work to buy from your store.I’m going to give you some advice. First, do not recruit people like one of the managers during the 2017 Halloween 🎃 Season. Not only she was homophobic, judgmental and a pure ignorant, those kind of people can bring the store owner a lot of legal troubles.Second and last: remember that everything that’s done during this digital social media era is going to be known, no matter what. Your store can be thrown at social media for discrimination and believe me, you definitely don’t want bad press..... or even worse, get canceled for this kind of prejudiced attitude .In 2019 my shopping experience was very positive. I no longer buy costumes on your store, but I do buy decorations, accessories and miscellaneous stuff. I’m going to ask you respectfully but full assertiveness to never ever harass me or accuse me indirectly like my intentions of coming to your store for shoplifting. If any of your employees ever do that, not only you are going to face legal troubles, you’re going to be in social media getting a very bad reputation. Train your employees to be watchful and balanced for loss prevention, but not stupid or prejudiced.No matter what, I wish your store prosperity and hope for you to change those negative ways. Believe me, you can do better then that. Also, remember that all of your customers are valued customers. Not just a few selective ones.Sincerely,Chris

Poor selection of balloons on this day.No letter A, no birthday cake, no this or that.Maybe it wasnt my luck that day.

Well friends, it was pleasant considering the fact that it was Halloween and at the last minute I had to get a costume. Have you ever been in such a predicament? Party City staff were prompt and courteous and immediately put my mind at ease. Between the rush and demand considering the holiday, Staff at Party City delivered!

No parking, line to enter. Few employees to help. Same like 99 cent store. Not bilingual, polite but not welcoming

I just got out of here and Im very dissatisfied with service and employees, not only when I asked for help a worker was very rude and blunt to us and said if you cant see we dont have it and walked off without saying a word. Its fine if you did not have the products but the way she said it and presented herself was very rude and almost annoyed, then we waited about 30 minutes for another employee to help us which never came and the few that were there stayed in the back the whole time and ignored us even when we called for them.not to mention the cashier never said a word to us and only spoke when the phone rang, I will never visit this place again and neither should anyone else for that matter.

Great selection. Limited parking.

If you want to buy something to decorate and celebrate then this is the right place

Always good. Important get early. Always busy

Great variety!

Great products and also great prices but took too much time at the line. 36 minutes waiting just to check out.

Customer service was horrible! Waited in line to get balloons filled for over an hour. My receipt was checked twice, because I didnt speak Spanish, no one wanted to help me.

Great place for all things for a party.

Its a bit expensive!

Very clean, staff was very nice and attentive. Lots of variety in bday themes. Its a little bit overpriced but you will find everything here. Also lately they are not taking next day orders for ballons and parking at this location is a little bit uncomfortable.

Granddaughter’s Birthday.

Good shopping expediente. Store was neatly organized and employees were attentive. Parking is a bit uncomfortable. Overall, everything went fine.

Excellent place for your party needs. Superb staff, super friendly

Prices are high and returns policy is terrible

The store has almost everything you need for a party. The staff is very knowledgeable and friendly. The only thing that’s bad about the store is it’s parking lot. It’s uncomfortable to park in and has limited spots. Don’t park illegally because they will put a sticker on your car windows or the police will give you a ticket very quickly.

Everithing is very organized i hightly recommended

Good

Great service

Another business in Puerto Rico where employees are definitely NOT happy to be there. Not one greeting, long faces, avoid eye contact with customers. And obvious lack of leadership and supervision.

There is an impressive collection of things for any event. I find myself going here in the oddests of moments - a special work event, when my kids school has a spirit week or any dress up activity. If you are planning to purchase something for Halloween here, get early. With early I mean like in the month of September. October and December this store gets hectic.

Love it

Parking its always a little bit difficult but they offer you to park in Galeria San Patricio for 1 hour and half free of charge.

Many and variety, the attencion and service is excelent. You find your need.

Staff is amazing but parking lot is kind of difficult to navigate

Good store but in an administrative week they didn’t have Helium.

I was treated very well. Orientation was on spot. Overall a perfect experience.

Ernesto santiago gave us great customer service. very pleasant experience with the personnel.

Great variety of party stuff and costumes, employees looked too occupied as to attend to customer service.

They have practically all you need for partyes

Horrible parking. No space at all. Literally had to wait around 20 mins to park.

Love it. Had everything I needed at good prices for bulks

Great place to find and feta ideas for your party

Good place but pricy...

Good service experience

It has everything youd expect from it and the employees are really nice

Great options to select from. The store looked very organized and the staff was very friendly and helpful

Great store, but cashier too slow

They had just what I was looking for, when all the other stores were either sold out or did not carry it.

Food sale gong on buey a pack of plastic cups and te secos free.

This is my favorite place to go. They have everything sectioned very nicely.

Cool Place To By Party Stuff

Excellent service

Premier party store in the SJ Metro area. Very well stocked though items out of season may be iffy.

Great location, helpful staff and many items for decoration of any type of celebration. The only downside is the limited parking space.

Great service. Employees are excellent.

Parking lot its horrible

Bad organization

Outstanding performance of this team here.

Parking to small

Super

Exactly what you expect, a party store 💪🏻🎉,lots of parking spots, lots of staff on floor and all cashiers on deck and with everything for every occasion from new born, graduation, 30, 40, 50 years old, Disney themed, Marvel, air balloon stations to weddings, It’s a 5 ⭐️ for me.

Staff was very attentive and pleasant.

Very big party city and well organized store

Easy to find items, prompt assistance by associate

The staff is friendly but not very knowledgeable and everything in this place is overpriced.

Mediocre selection.

Bad and slow service. The costumes are incomplete and the organization of the employees is bad.

Vast inventory and helpful staff.

You find almost anything you need, looses a 🌟 for prices

Find everything for your party here. From costumes to party favors.

It has almost everything you need for a party....

Great selection. Always crowded.

Good store, slow service

Where i go to have the best party

I went looking for items that I saw online but not a single one of them was available. Employees were helpful but as they are getting things in order the store is a bit of a mess.

I dont like the parking is awfully too crowded.

Find what I needed

Found what I was looking for, but try to go there early because in get crowded in the afternoons

From entrance to exit very gentle employees

Not the best place to go when its crowded

Great variety of party articles.

Good selection of very supplies

Awesome selection of Halloween items

Great place

Ok place

The oldest cashier is kind of nasty and intense.

Excellent service.

They had what a was looking for but not in the size I needed it.

Birthday Balloon heaven!

Well stocked.

Only one cashier make the experience very annoying.

Nice, a lot of people buying

Nice place great Service

No parking people block your car.

Plenty if supply to every party ocassion.

Excellent customer service