Few employees attending the visitors.Need to wait outside too long while the store inside almost empty

Very proper and professional service!

Excelent😊👏👏👏

The staff was service oriented, but I ordered an item for my trimmer and was informed that it could take 2 to 3 MONTHS to be delivered. People wonder why so many people are buying on-line. I ordered the items thru AMAZON and it should reach me, at the most, within a week.

Excelent very very good service and good care for security.

Fast service, and had all the items I needed in stock. They also repaired my trimmer.

Good service I found what I m looking for.

Not a bad inventory. They should speed up service. They take too much between customers.

Finally got my trimmer parts.

Slow service. They have all the replacement parts you need but you have to wait few weeks to receive.the parts.

If I could give them half a star a would. So many employees, but they have such slow service, its so uncoordinated.

Terrible! The part I ordered came broken and they knew for a week, but didnt reorder another until I went to the store to pick up the part. They said that they knew, but neded my receipt to reorder one.😡

It would be awesome if they ever answered the phone!!! Or had a way of online ordering with mailing option at least!

Have not been to sears in long time

It is expensive but my car is always in its best work.

Very, very bad experience.....

Not what it use to be. Very disappointed.

Good

Open to late and few employee for service, to slow

Need more people to serve the customers it was too slow

Excellent

Over price the merchandise on is the regular in the Treasure Coast Florida

Good service!!

Good services

Quick service

Expensive, usually no parts.

Lots of staff very little production.

Excellent service

Very poorly attended by salesmen

Good parking

Very good

Excellent

Everything you need

Excellent 👍

Super

Nice

Grate service.

Slow

Sears is sears..

Super

Excellent service and Mrs. Que attended me very attentive and friendly.

They give good service over the phone. And when the technicians visit the home they are friendly and know what they are doing. They have experience in their work.

They take time to answer calls and sometimes they dont even answer them. Bad customer service and thats why the company goes bankrupt.

Much sadness because it is my favorite store and it has almost nothing. Today I was finally able to get a filter from the fridge but not a beeper for the gate opener.LUCK TO THE EMPLOYEES.

The girl was very professional and went the extra mile.

Good care in the pandemic. I always find the spare parts I need.

Very good service and fast attention.

Good organization to enter and serve the public, but little inventory.

It was excellent, there was social distancing, all covid protocols up to date.The product was not there, but very good attention.

Excellent service

Nobody is picking up the phoneI have ordered a piece three weeks ago, its paid for.

Really lousy service. They never pick up the phone. Today I went and they dont have the Hitachi trimmer carb kit and on top of that they didnt have the mix either. From Carolina I went to waste time. I dont know why Sears sells Hitachi trimmers if they dont have parts. Tick ​​error. I will give him a star because the lady who attended me was very kind.

We found what we were looking for and very attentive staff

Who is not missing a screw? You can find it by giving your serial number and model of your equipment .. it is very well stocked ..

Really these people are brutal. They beat me so well !!!The guy was with me for an hour searching the catalog for the piece I needed for my cutter. And he didnt let me go until he found the piece. They help me super every time I go. These people are quality and service.

A terrible experience in the service, in organization, in the treatment of the employees and total lack of knowledge of the Executive Order.

A pity that this department store disappears

Very good service

I went to buy a piece of washing machine cost 73.76 and they charged me 3 times 73.76, to my card. I have not been able to recover the money. The bank is doing an investigation, because they do not want to respond.

Well organized service and good customer care

Excellent treatment

Excellent covid security

Excellent 👌

The employee who attended me was excellent, went to my car to check the equipment, looked for the part I needed and even gave me free classes on how to calibrate my equipment.

Good service and attention of employees, good place for Guaynabo residents and nearby places. I would love a Sears center parts and service in Bayamón 👍🏼

Variety of parts and fast service, the problem is to achieve telephone communication.

They no longer send the parts to the different Sears, you have to pick them up there. They dont answer the phone and are understaffed. The employees are friendly, they gave us a good deal.

Excellent service and fast

Very friendly and attentive employees, expensive prices.

Very attentive staff.

All very well while it lasts

They have to take into account when they sell an ekipo and they discontinue it the customer is affected and there are no obsessions to throw the ekipo

Thank you very much Dtb

Fast service and cuts.

They treated me relatively quickly and the attention was Good.

The representative was very kind.

Good treatment and service

Total closure

Bad service, the phones do not answer.

A very well attended warehouse are very friendly

They treated me quickly and I got what I was looking for.

Excellent and fast service

Excellent service and attention very respectful and very good variety of equipment

EXELENTE staff serviceParts service ... ORENDOI wonder how it can be possible that Sears is still alive.*************My suggestionSOLD WHAT IS LEFT WITH AMAZON

To guarantee your team. Very good.

Very good

Good location, very good, ample parking, enough machinery and parts for gardening and other things, but little staff and quite expensive parts and machinery.

I was 10 minutes between several phone attempts and they never answered any of the numbers

I went to a change of a guaranteed item and quickly changed it

Some Employees need to learn from what they sell so they can help the customer more, only 3 people from that store are careful in customer service.

The internet service is crap, you buy the piece on the internet and when you pick it up you take a turn as if you are going to buy it at the moment and like 20 before you, instead of one picking it up and leaving like everywhere, you have to Saddle up the beast I carry from the warehouse.

Very good attention especially for the ladies who cannot ask for pieces, they give more help than we expected

Its good and not, because you call and do not answer, you go to the store and there is not what you are looking for, and to top it off you have to send it to look for, pieces that have to be in stock and charge you until the shipping, I think its unfair that you go from a town quite far

There is never anything to order is worth a fortune and in the end after months they gave me back the money to buy the piece in another place ??????

The prices of the pieces are usually high. Out of warranty services are prohibitive. Nobody is picking up the phone.

Im looking for a carburetor for pressure washing machine I call for parts and service and they dont pick up the phone. They dont answer .Guaynamo

Terrible service my parents took my Craftsman gasoline trimmer to change the yo-yo to turn it on and they gave him another trimmer I realized quickly since I took care of that trimmer a lot and the one that was delivered to me had many parts with mold and it gives work to turn on what I did not do Before, abusers take advantage of older people, that is to swindle people. Ill take care of informing anyone who can through social networks, the tricksters they are so that they can not catch anyone else, abusers, rascals, take care of my people of these rats.

I didnt have to wait that long for a good day

Take a quarter to get a piece that broke and they will check everything for warranty, which they did not do and the piece they put on is old and the screws are not said to judge but they charge as new

Very good service and have millions of pieces !!!