Jon has now done two tune ups for me and changed my brake pads. Great service! He knows his stuff! And it is great that he picks up and delivers the bike! Thanks!
Service Cycle came to our house and assembled 2 e-bikes. Jonathan was on time and very good at his job. At the end, he took the time to show us how the bikes work. Highly recommend Service Cycle!
Loved how easy it was to get my three kids bikes tuned up for the summer. All I had to do was text him. He showed up that night, picked up the bikes, he informed me of the repairs needed, and he returned them the next day! Great business idea!! Great communication. Great value. And most of all: SO EASY. Highly recommend. Will be back.
Jon at Service Cycle should have a doctrine in bicycles and bicycle repair, from the wealth of knowledge accumulated from years of working at bicycle shops to a lifetime passion for riding and a meticulous attention to detail... actually I’m more confident in saying he has achieved a guru-like status.I’ve been lucky enough to have had my bicycle serviced by Jon long before he started Service Cycle and have had the privilege to watch him work his craft while educating me on proper bicycle maintenance and repair. Thankfully, I’ve never had to deal with the hassle of bringing my bicycle to a shop for repair. If you’re looking for convenience, confidence that your bicycle will be repaired by a master mechanic who truly loves what he does, and a fair price you will not be disappointed. Highly recommended!!!
Jonathan is a master wizard when it comes to bicycle repair. I am constantly asking him questions and seeking his advice for diagnosis and repair for my bikes. Jonathan has built two sets of wheels for me and each set I’ve taken on long distance tours. The first one 2500 miles through South Africa and the second set I rode a 1700 mile route through Ecuador and not once did I have any issues with the wheels - the build were impeccable!I would highly recommend this business to anyone seeking highly professional assistance with their bicycle needs.
Great service. Super nice guy. Fixed up about 4-5 bikes for me this summer. Highly recommend.
Jon was professional, timely, and the work was done at a fair price! Couldn’t ask for more
Excellent all around. Jon does great work and is super responsive to his customer’s asks. The home bike pick-up/drop-off is also very convenient. Jon is my guy now...
Jon at Service Cycle is highly knowledgeable in all types of bicycles and offers great service at an affordable price. He built me several wheelsets, that are still true as they were from day one. i definitely will be calling him again for his expertise and advice
I have used Service Cycle on several occasions- Jon has built two sets of wheels for me and has set up brifters as well as other shifter and drive train projects. He is incredibly detail oriented, honest, and skillful. I highly recommend his services and will continue to be his customer.
Jonathan is very helpful and does good work. We had three bicycles tuned up and his knowledge is thorough. Also provided good information on local trails and roads to explore.
Jon fixed two youth bikes and brought them back to like new! Jon is wonderful, fair and knows exactly what he’s doing! We are customers for life! Highly Recommended Service Cycle!
I highly recommend Jon for bicycle repair, tune ups and service, he is very knowledgeable, and easy to communicate with . He picked up my road bike, sent me pictures with the issues, recommended the correct parts, ordered them, installed the parts, road tested and delivered it back to my home My bicycle rides better now than when I got it last year.
Jon and Service Cycle are amazing. Just the fact that Jon comes to you, accesses what needs to be done to repair your bike, and if you agree, he takes the bike to his shop, is a fantastic service. As someone who drives a 4 door Nisaan Altima, I did not miss the challenge of trying to get my bike into my car and drive it around to bike shops for repairs.Jon was punctual and followed all current Covid protocols, wearing a mask and respecting social distancing as he looked at my bike. I had unfortunately neglected my bike the last few years and it needed new tires, new chains and some work on the gears. I also requested a new saddle. Jon was upfront and admitted the only delay in repairing the bike would be the speed at which he would receive the parts that he needed to order. I think we all have experienced delivery delays during the pandemic.I was shocked that Jon did not charge extra for coming to me and picking up the bike. In fact, overall costs were slightly lower then the bigger bike shops in my area of East Haven. Once Jon accessed the bike more closely, he texted his estimate to which I agreed. Within a week and a half, Jon texted me that my bike was ready for drop off and he would like to deliver it to me later that afternoon.It looked great - but I had to take it for a spin. Now my bike was at least 25 years old. A fuji ATL 21 speed. With Jons expertise and care, as well as new tires, gears, chain and saddle, my bike rode as smooth as butter on a knife.I highly recommend Jon and Service Cycle. I already plan on having Jon give the bike a tune up next year. Reasonably priced, packed with knowledge, personable and professional His obvious love of bikes comes shining through. I had contacted a lot of bike repair shops in the area prior to calling Service Cycle. Most of the bigger shops were either booked until the end of August, were a lot more expensive then Service Cycle - or both - With Service Cycle you get one one one personal and professional care complete with door to door pick up and delivery - its a win all around. If you want someone who loves biking as much as you do and wants to repair your bike so you can get back on the road as soon and safely as possible in an economical fashion, then call Service Cycle - you will be glad you did. Thanks again, Jon.July 4 2021Since my original review. I have used Service Cycle on at least 3 occassions. Some minor repairs as well as major upgrades. Regardless of the job, Service Cycle never lets you down. Professional as well as honest with a love of bikes, Jon and Service cycle always comes through and gives so much more then any of those so called better known and higher priced bike shops. Service Cycle remains at the top of my recommendation list.Ju