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Hearing Associates, Inc.
35 Tower Ct, Gurnee, IL 60031, United States
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Hearing Associates, Inc.
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Li
Review №1

Great place to get hearing aides. They also maintain hearing aides, reset them, and replace tubing for hearing aides. Wearing a device that connects to computer. Hearing test is on the screen.

Je
Review №2

This is THE BEST Audiology office Ive ever been to. The team is super attentive and caring. I received both a hearing aid and a cochlear processor from Rachel Stuehm. She went above and beyond to understand and meet my specific hearing needs and communicated with me every step of the way.

ki
Review №3

Amazing Service!!! Thank you so much for providing elite care to my mom. Selina and Delaney’s attentiveness and knowledge is definitely a footprint all should follow. Because of your (Selina and Delaney) mastery of audiology, our experience while social distancing, was swift and sweet. Thanks Selina and Delaney! Beverly and Kimberly

Sh
Review №4

My ears were molded perfectly for my in-ear hearing protection. Dr Jones and Malina were amazing!

Ry
Review №5

Ive been having ear pain and tinnitus for a while, and everyone was incredibly kind and supportive even when the COVID-19 situation was making appointments difficult. They kept in touch with me and when they opened back up, they called me quickly to get me an appointment. Julie worked with me to extract some earwax impaction with a gentle touch, and gave me a thorough examination and test. She was pleasant, funny, and very attentive during the entire time I was there. And she sat down with me after everything and answered all of my questions. I would highly recommend Hearing Associates for hearing related needs and checkups!

RI
Review №6

Now my wife doesnt have to yell anymore. Ha! Great service and a lot of info when you go to the classes. You learn a lot and your taught how to maximize your hearing experience.

Br
Review №7

Everything about this experience was great. I had issues hearing and managed to get a same day appointment! It turns out my ears were pretty waxed up, but they were no match for Dr Kneip. She was very personable and patient with me, while she answered all of my questions. I’ve been telling everyone about my experience. I can hear better than ever and feel like a new man!

Mi
Review №8

Hearing Associates has been providing me excellent service since 2011. Dr. Girard and her staff always provide me with clear information about my hearing loss and necessary hearing assistance to best support my loss. The hearing devices they offer have been top notch in addressing my hearing needs. In addition to audiological assessments and hearing aide assistance, they offer regular workshops designed to better support hearing impaired individuals and daily living needs. Their friendly approach has always made me feel welcomed and supported. Thank you for your continued professionalism and excellent patient care.

Ja
Review №9

The personnel at Hearing Associates, Inc. in Libertyville have always been friendly, helpful and knowledgeable. I have had very good service for my hearing aids which have only required basic maintenance after five years. Overall, Im very pleased with both Hearing Associates, Inc. and with my hearing aids.

Ro
Review №10

The staff and the doctors provide excellent care and service. Dr. Carly Girard was my provider. She was very thorough in her service and took as much time as necessary to answer all my questions and ensure I received a correct hearing aid fitting. I would highly recommend this business.

Ci
Review №11

I love Hearing Associates! The office staff are so nice and knowledgeable.

Ca
Review №12

I have been a patient at Hearing Associates since early 2000. My Mother and her friend wore aids and insisted that I visit this business. My Mom even paid for my hearing aids because she so badly wanted me to upgrade what I had and she knew the doctors and audiologists here would make the best informed recommendation. I am so happy I listened to Mom. I definitely highly recommend this company.

Me
Review №13

Great experience! The ladies were all friendly and kind to interact with when I came in to get ear impressions done. I will be referring more musicians and others needing hearing services.

Pa
Review №14

Quality care by a excellent staff. They helped me to hear better when everyone else was willing to give up. I would highly recommend Hearing Associates.

En
Review №15

Very good people and very good place to go to to check up and take care of your ears they treat people very well and they know what they’re doing

Re
Review №16

Very nice people. Compassionate and understanding the needs of the hearing aid wearer.

Ja
Review №17

I wish all Dr.’s were so good!!Dr. Carly J. Girard and the rest of the staff are amazing, from the receptionist to the women who fix the hearing aids.I think Dr. Girard goes above and beyond explaining and advising me on my options.I never feel I’m being up-sold to something more expensive.Thank you everyone at Hearing Associates and you do a great Dr. Girard.

La
Review №18

I am a 60 year old woman with a mild to moderate hearing loss. I was very impressed with how well the staff and doctors at Hearing Associates worked together and provided outstanding service. I have been to other Audiologists and none were as thorough as Hearing Associates. The medical background questions asked helped pinpoint issues I had, that other Audiologists had not inquired about. The testing was done in a comfortable environment and the decision to purchase hearing aids was based on my specific needs, and they were adjusted accordingly, with my personal preferences. The Audiologist took her time to give me exactly what I wanted and needed. I chose to add the Looping System (which I highly recommend) to my hearing aids, and now it is so wonderful to go to church and the theater and actually hear clearly what is being said. I highly recommending Hearing Associates to anyone who has the need for hearing improvement. Life is great again!

Ca
Review №19

I have been wearing hearing aids for nearly 40. Hearing Associates have been my first choice for my hearing aid needs. Over these many years they have been there for me and treat me like part of the family, not just as a customer. When the newest technology became available in the CIC style I have used nothing else for the last 20 years. Without a doubt, these CIC aids have been the absolute best.The fit is extraordinary with zero leakage and no “whistling“or feedback. The feedback suppression works very well and even when using headphones.Noise suppression is excellent when in noisy environments like at restaurants.Sounds that I have not been hearing are now clearly audible. Music sounds very good and I hear in a wider frequency range.As s singer, it has been a totally new experience. I hear myself better, which helps me maintain proper pitch.Use on the telephone (which is a very important to my work) is excellent.I really like the fact there are no program buttons to push, they totally automatic.Hearing Associates have continued to fit me with only the best and with a warranty an customer service bar none. Love the battery program and the assistance the staff provide me, especially during the visits not requiring a Doctor.You are the best, thank you for that you do.Carl

Ro
Review №20

I have had nothing but great experiences with Hearing Associates. Everyone there knows their jobs and they do them well. Sarah Moffat, the operations manager, helped my wife get batteries today and she went out of her way to help her. She deserves a big thank you.

Cl
Review №21

Ive always been a people person my entire life. I cherish learning about others and listening to their stories of who they are and how significant experiences influenced them. However, increasingly I asked everyone to speak up, including asking the women and my grand-kids in my family to speak in a lower register so I could hear. Bottom Line: my hearing aids allowed me to reengage with the world and connect with people once again. Others are thrilled for me, as well. I only have two regrets; (1) I didnt do this 10 years ago, and (2) that I didnt go to the pros at Hearing Associates sooner. Instead of constantly asking, Eh? I recommend that you say instead take me to Hearing Associates!

Ga
Review №22

I have been with Hearing Associates for over 2 years now. If there is any problem with my hearing aids, they get me right in. It’s not a problem for them. If there is a problem, usually my fault, they fix the problem quickly, in they’re office. You won’t feel like you’re burdening them, they’re there to help you. Gary F.

As
Review №23

Though my husbands loss of hearing was obvious to him, he seemed to think the rest of us hadnt noticed. Being a proud person, getting him to Hearing Associates, Inc. was not easy! Dr. Gerard seemed to quickly sense his hesitancy and gently walked him through the tests and diagnosis in a very professional manner. There was no pressure! He was assured the final decision would be his alone. He has purchased the hearing aids. Weve attended the wonderful and thorough classes which are a must!! I would call the classes frosting on the cake not only for him but to my surprise, I learned a lot too!

Do
Review №24

Well done & comprehensive; continues the great legacy of Dr. Remensnyder!

Pa
Review №25

I have gone to other doctors of audiology and I have found hearing associates to be the BEST. The office staff is professional, friendly and always greets you with a smile., I cant rave about them enough. Hats off to Alexis and Sarah, And Deb is the ultimate in answering questions and getting you in fast. After years of a severe hearing loss and many frustrated days Dr. Julie Kneip has given me the gift of hearing again. I can now hear the music on the radio and watch TV without closed captioning. Others have told me I have a problem and to live with it. Dr. Kneip tested me thoroughly and had me hearing from the first visit. I dont feel embarrassed or hesitate to join a conversation. She is knowledgeable and does whatever it takes to get you the results you need to live a happy hearing life!!!

Li
Review №26

Always excells in friendly, accommodating customer service. Carrys the best products.

Jo
Review №27

Wonderful and helpful staff and doctors.

Ru
Review №28

Have been coming here for many years and have also been treated with courtecy and respect.very best in service and always are professonial. if you need help just ask

Jo
Review №29

Very knowledgeable staff easy to work with and great products.

Br
Review №30

Outstanding and top-notch. The dream team lead by Dr. Girard did a great job today fitting the new Oticon OPN 1 hearing aids and explaining how they work to me. Ive been a satisfied customer for a number of years - and today they just did an outstanding job - from the front desk reception to completion of fitting and next steps. Highly recommend them and you can contact me with any further questions.

Yo
Review №31

I was benefitted great deal by this hearing associates.All staffs are kind and excellent on their job.Thank you!!!

Na
Review №32

Friendly and helpful doctors and staff

Ru
Review №33

Very friendly and helpful

Pa
Review №34

Very friendly and helpful.

Li
Review №35

Always go above and beyond to help my husband with his hearing aids.

Tr
Review №36

Friendly and professional staff.

Information
44 Photos
36 Comments
4.9 Rating
  • Address:35 Tower Ct, Gurnee, IL 60031, United States
  • Site:https://hearingdoc.com/
  • Phone:+1 847-453-3832
Categories
  • Hearing aid store
  • Audiologist
  • Hearing aid repair service
Working hours
  • Monday:8:30AM–6PM
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–4PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8:30AM–6PM
  • Sunday:8:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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