I am moving to Independence Twp, NJ and the new house has an oil furnace. There was a card on the oil tank with a promotion to use Region Oil as my supplier. Not being familiar with the area or oil furnaces, I checked a few other local suppliers only to find that Region was a full service company providing fuel oil, propane, and service contracts to maintain the furnace. It turns out they had been servicing the furnace at the new house for over 25 yrs. I found the service contract to be reasonable, the first time discount for fuel oil very generous, and a promotional credit that just makes the whole deal great. I look forward to a good relationship with this company!
WE love Region Oil! Every time we need service, they are available the same day. Pleasant and professional service is greatly appreciated by my family. One winter after returning from visiting our daughter in another state, our house registered at 37 degrees! Region Oil service was here in 40 minutes to solve our problem, saving our home from a major disaster. We are grateful for their service!!The Mullen family
Amazing service! My air conditioner stopped blowing cold air at 10AM so I placed a call and was told a technician was in my area already and would be at my house within the next 5 hours. By 2PM, it was fixed. What more can I say? Best service experience ever.
Paul has worked at my house a few times. He is the best. My kids remembered him right away from the last appointment where he was at my house and that was a couple years ago I believe.I spoke to Jessica on the phone to setup this appointment and she couldnt have been nicer. Ive ALWAYS had a great experience with everyone from Region Oil.Thank you!
Very good service tech was neat and clean and very well experienced left old parts as requested. now have hot water thank you
The guy in the office was rude and had no manners what so ever when my husband went looking to get our tank filled before the incoming snow storm. They will not be getting business from us and I wouldn’t recommend them to anyone
Called customer service to confirm that that region energy location fills 20 pound bbq grill cylinders. Drove 20 minutes to location at 8 Russling Road to find out that cylinders are only filled on Fridays via note on door. Called office number and no one would answer the phone could see people in the office. It would have been nice to know this before I drove there.
Needed service on July 4th. Not the best time, but service was dispatched quickly and with good cheer. Dave, the tech, was friendly, helpful and efficient. Problem solved. I can always count on Region Energy service folks for a good experience.
Rob was very good at explaining the issue with the pressure valve. He made the needed repairs and the pressure valve is holding. No more leaking.
Region has been servicing my farm for both oil burner heating and propane cooking, and generator for over two years and they are always timely, professional, with good and fair pricing for their service. Highly recommend
I have been a customer since the late 1980’s of Region Oil and it’s predecessor in this area, Menan Oil. I’ve received reasonably good service through the years – especially their emergency service. Their servicemen are generally good.There are a few minor gripes. One that has become increasingly bothersome lately is waiting on hold for five minutes or more when calling customer service. That’s not terrible, but I’ve had to call three times in the last few days (gave up on the first one) and those minutes add up. (Ive had to make several calls today (6/19/19) and answers were always prompt, within a minute, so perhaps theyve made improvements to their phone system. So, Ill add a star to the rating.)The main problem now is price. My last delivery charge was over $1.20 more than the local no frills deliverer, which adds up to a large chunk when buying 200 gallons. After calling them and going through the 5+ minute wait, they did give me a discount, which helps some. I don’t mind paying a little more than what I would pay for no frills delivery, but $1.20 a gallon seems too much. Also, I don’t want to have to call and wait on hold for a discount for every delivery. Not sure what I’ll do.
The Region Energy AC tech arrived on-time and checked out our system, he was able to figure out what our issue was very quickly. The tech was very experienced and checked our system so there would be no issues in the future. There are some very hot days ahead and we feel much better knowing we are in good shape.
Knowledgeable team overall, most recent service rep was thorough and provided clear details on work provided. Weve been customers for 20 years and have never had less than excellent service from Region.
Have had Region in my family for over 35 years. Always prompt, polite, explains everything in detail. Just moved to a new home. The two names that I can talk about now is Paul and Mike. They where great. Thanks Guys. I like to Thank everyone else to, also all the Ladies in the office.
The technician was very polite and took the time to explain what was going on with our boiler. After the repairs he came back to reassure me the repairs solved the problem of which they did.In this day when people are in such a hurry and lack interpersonal skills...they could truly learn from my tech how to please a customer !!
No heat. Out of oil. Fabulous. Thank you, Region Energy, for allowing that to happen! Great customer service! What? You can’t send a tech until tomorrow and you’re not sure when the delivery will be even though it’s the middle of winter and I have no heat?Excellent! BEWARE!!!! I wish I could give 0 stars.
These guys are great, immediate response, thanks to you all, keep safe.
Very happy with Region Oil and their service dept. Their customer service personnel are friendly and willing to help.
My furnace broke down at 5am, so I called for assistance and Region Energy had a technician out within 12 hours. Fixed everything and the repair was covered by our Gold contract. Thanks for the great work!
This company is the worst. They will sucker you in with service contracts and then provide shoddy service. They let the tank run dry, they don’t show up within their four hour service block with no courtesy call. And then they don’t fix the problem so you’re in the same boat two weeks later. Don’t get involved with this awful company.
Without question this is the worst propane company in the world. Terrible service, no emergency response - will screw deliveries up so you run out of oil and then tell you the problem will be solved within 3 to 5 business days. They send letters begging you to sign up for additional services but can’t provide their current services competently.
Everyone was helpful and courteous and service to restore my heat was very timely. Thanks everyone.
The teck was very goodand pleasant thank you
Very prompt service after call.
You. All, they come!👍
Called for a lack of hot water. The response was prompt and the problem resolved
Quick and awesome service
Tech was amazing.
$9.99 for a 20 lb tank fill up on Fridays