I flew up to buy/pick up a car from Florida. I was nervous taking that amount of time and effort but Jake made the process very smooth. Dealing with Jake was like buying a car from a friend. Hes honest, straightforward, a car enthusiast, knowledgeable, and not pushy like every other dealership. He even followed through after the purchase with getting a spare key for the vehicle. I hope I get the chance to buy another car from him in the future.
Amazing experience! Very friendly and helpful! He knew exactly what he was doing! Had our car ready for the test drive and went over every detail of the vehicle with us. Paperwork was quick and painless. I love that they store their vehicles in a warehouse and not out in the open. Totally convenient and not pushy at all! Hands down best car purchase ever!
I purchased a 2011 Grand Cherokee from Prime Motors, Jake made this process very easy and I didnt feel that I was pressured in any way. The Jeep was presented and shown in excellent shape. What I noticed while there, all of the vehicles that were in his showroom looked as new. No junk. So far so good as far as everything working as it should. Easy financing sure helped as well. I would definitely look towards Prime Motors on my next purchase.
I purchased a 2018 Yukon Denali from Jake at Prime Motors in 12/2020. The process was quick and easy and once we decided to buy, he had everything ready so we were out the door quickly.6 mos later I had a random error message and when I went into my local GMC dealer they said it was a bad non-OEM sensor, and it was going to be $550 replacement. I emailed Jake asking if he had the sensor we needed, and if we could buy a replacement from him and install ourselves.Jake not only responded quickly, but hunted down the sensor and had the PTL shop replace it at no charge. We buy a lot of used cars and have never had high expectations of anything after the sale is complete, but Jake & PTL went way above and beyond.I’d highly recommend doing business with them.
Jake at Prime Motors is a great guy. He helped me find the perfect car for me. The customer service was the best I have experienced in the car business and would highly recommend calling Prime Motors and purchasing your next car from them. Throughout the entire process Jake was very transparent and didnt push my decision at all. He was genuinely interested in helping me find the right car for me.
I never write reviews, but this business deserves a shout out. I bought my first vehicle from Prime Motors today and I have to say it was the fastest and most enjoyable purchase I’ve ever experienced. I used to work at a large dealer group in the twin cities as a mechanic, so I know all the games that are played. Jake, the owner of Prime, is an honest and straightforward sales person. I will be buying another vehicle from him in the future, as well as sending my family and friends his way too. If you need a high quality used vehicle I would give Jake @ Prime a call.
Had an excellent experience purchasing my new to me SUV! Will definitely utilize this local business in the future! Thanks again for what may have been my fastest vehicle purchase to date!!
Jake was amazing. Takes very good care of his cars. Very easy going and didnt pressure me at all. Would definitely buy another car from him
Jake found me the perfect car at a great price. Really straightforward and easy experience. Best car purchase I’ve made.
Spencer at Prime Motor Cars in Scarborough Maine made the process of buying an out of state car a breeze. He provided a virtual tour via YouTube, (Prime Motor Cars Mercedes Benz) which clarified every question I had about the condition of the vehicle. I flew in from Minnesota to buy this car and it was worth it. Top notch service and a great team there. Also shot out to Heather who picked me up from the airport. Thank you both for the car and great recommendations and what to see on my visit to beautiful Scarborough Maine!
Best used dealership I’ve come across. Great vehicle selection that have all been inspected and serviced prior to showing. Straight forward and honest, highly recommend to anyone looking for a used vehicle
Just wanted to give a shout out to Jake and Prime Motors of Ham Lake. Jake is honest and provides excellent customer service. Great experience from a small dealer. Thanks Jake, love my FJ!
Jake was awesome! We love our new Santa Fe. Terrific price, Great service! Thanks Greg & Robin
I bought a car from Prime Motors. Jake was very professional, transparent, and knowledgeable about the car. Service is great as well, they really care about the customer here.
Prime Motors is the only place I would consider when shopping for higher end, hard to find SUVs, trucks and exotic cars. Up-front and competitive pricing, no pressure sales and something not always found in the used car business; honesty. If you’re in the market for a a used car and want a painless transaction don’t overlook Prime Motors. You might be pleasantly surprised.
If I could give more than 5 stars on this review, I would! I recently purchased a 2017 Audi Q3 and I could not be happier with my car. The owner, Jake, far surpassed my expectations by finding me the absolute best possible car based on the model I wanted. He is kind, honest, and responsive. I highly recommend Prime Motors!
We had a great experience buying a Yukon XL with Jake at Prime Motors. We started looking a couple of months before we were really ready to buy. And once we knew what we wanted, Jake found us exactly what we were looking for. The car was spotless and in good working order. Once we got it home, it ended up having a faulty battery, which Jake replaced for us. The motor on the windshield wipers ended up needing to be replaced as well shortly after buying. And while Jake didnt replace that for us, he very kindly took my phone call and helped to troubleshoot the problem. Nice guy running a classy business. We would highly recommend.
When I came to Prime Motors, it felt like the stars all aligned. I looked all over the country for a very specific model, color, mileage, features, price, condition, you name it. Jake had EXACTLY what we wanted and it felt effortless working with him because he is so down to earth. I look forward to working with him again because he carries only the best.
I bought a 2009 GMC Sierra from Prime Motors and the experience my family got was exceptional! The truck is perfect! We traded in our vehicles and owner took very good care of us, helping us with questions, loan information and I will buy again and again! Highly recommended, and price was amazing! Thank You Prime Motors
Absolutely fantastic experience. Very straight forward and no nonsense. Jake is a Dealer with integrity...which is pretty much non-existent nowadays. I rarely recommend things or people in fear it will come back to bite me and affect my name. I recommend Jake without hesitation!
Best dealership experience Ive ever had and love the idea of by appointment only and dont be fooled by only a few google reviews, Jake went over and above to meet with me on my time and I bought a car significantly cheaper then I could find anywhere else. I would highly recommend this place to anyone looking to buy.
I am so glad that I came across Prime Motors!! I purchased my 2012 Tahoe LTZ from Jake 1 week ago. This truck is so clean inside and out. I just had it at my mechanic for a once over and he said that he cannot believe how lucky I am to have found such a needle in a haystack of used vehicles. My experience with Prime Motors was the best I have ever had buying a car! Enough so that this is the first time I have ever written a review in my life. This dealership only specializes in very high quality trucks that are in immaculate condition. I highly recommend Prime Motors to anyone.
I havent bought a vehicle from Jake, but I do some work on his vehicles on occasion and hope to buy one from him sooner than later. You can tell a lot about the integrity of a person when they treat a potential buyer the same way they treat people they work with. Ive worked with a few small dealerships and this is not the norm. People ask me, as someone who services vehicles, who the dealers are they can trust, and Jake is on a very short list.
Didnt buy from this dealer, but Jake was very personable and friendly. Instead of saying that everything on the car was absolutely perfect (like how a majority of the other dealers), he took the time to answer my questions with honesty.UPDATE: Couldnt find any better dealers so I went back to Jake. SO happy with my new car. I traded in a car and Jake made the process so easy. Approval didnt even take 5 minutes. Jake stayed later than the business hours, answered some more questions, and even gave me gas money to put gas in the car since it was almost empty! Oh, and to top it all off, I am paying less per month than I was before!!!!!! Will definitely recommend this place to all friends and family. Thanks, Jake!
Bought an 11 Navigator from Jake. Great to deal with for viewing vehicle and purchase. Honest about known issues and recent repairs. Provided documentation of recent repairs advertised in listing.
Just got an Acadia from Jake! Best car buying experience ever. Car is fantastic and the process was incredibly smooth! Highly recommend!
Just bought a 2010 Traverse from Jake and I have to say I couldnt be happier with the experience. The car is exactly what we were looking for in all aspects and the process couldt have gone any better. I will definitely be recommending to friends and family! Thanks again Jake!
Jake was very knowledgeable and helpful throughout my purchase, and helped me find the perfect vehicle! Best used car dealership Ive ever worked with!
We drove from White Bear and we bought a 2011 Suburban from Prime. Jake made it very easy for us. Dealerships all seem slimy... but Prime is straightforward and honest. I recommend checking them out.
Bought a SUV from Jake that was sold as is. It turned out that it wasnt what was best for me and my families situation. Jake was very understanding and let me return the SUV 4 days later when he didnt have to. Its rare to find a dealership that cares more for the customer and there needs then for the money they make. THANK YOU!
Jake the owner was awesome! We purchased a 2006 Lexus LX 470 in mint condition. He even had no problem with us taking it to a service center for an inspection before we bought. Even the mechanic at the service center recommended Prime Motors for quality used cars. All his vehicles are shiny clean and presentable. Many are indoors so make sure you look in his secret back room! Jake also gave us over blue book value on our trade. If you have a trade bring it with you! Walser and Luther could learn from Prime Motors on how to do business. I highly recommend Prime Motors!
I have bought two cars from prime motors now. Such a fast and easy process. They work with you one on one to find the vehicle that you want. I highly recommend this place to anyone!
This is a great place to buy a car. Fantastic pricing on very nice used vehicles. Their indoor show floor is very nice! Not your typical used car dealership.
Great place to get a vehicle! Vehicle was better than advertised and at a very competitive price
Jacob was absolutely a pleasure to deal with. Excellent communication. I am from TX, and he made the purchase very easy. Highly recommend!
Typically I dont buy cars from dealers. But after an honest informative phone conversation with Jake (the owner), I decided to head over to Prime Motors, and take a look at a Cadillac Escalade. Upon arrival, Jake greeted me at his office/indoor showroom, which had a very nice selection of premium used vehicles. He explained the vehicle history to the best of his knowledge, provided a carfax report, and tossed me the keys for a test drive. The Escalade was in beautiful shape, and exceeded my expectations. I ended up working out a great deal with him, and unexpectedly purchased the vehicle that very day. I highly recommend buying a vehicle from this professional, customer orientated small business. Finally, an honest car salesman that truly cares about his customers...
I purchased a vehicle last week and was by far the best auto buying transaction I have had.
I cant say enough good things about Jake and Prime Motors. As an avid car enthusiast, buying a used car is typically not a great experience, dealing with uneducated and pushy sales people. Jake is the complete opposite, and truly made buying my GX a pleasure. He is very knowledgable about the vehicles he sells (which are top-notch), not one bit pushy, and will go over and above to ensure you love the vehicle you drive away in. I would recommend him to anyone looking for a quality used car and an enjoyable buying experience. Thanks again Jake and Im looking forward to coming back to you for the next one!
I bought a 2007 Acura TL Type-S from Prime Motors in September 2015. I live 70 miles away and it was definitely worth the drive. It was my first time buying a car from a dealership and everything about the experience was extremely painless and enjoyable. The whole process took under an hour for me. Jake was very accommodating, friendly, honest, and helpful. No gimmicks - he sells only high quality used cars that are very reasonably priced. Im very happy with my Acura! I highly recommend Prime Motors to anyone and it will be the first place I look for a new car in the future.
Purchased my truck from Jake. Very helpful and honest throughout the whole process. Will definitely be back for my next vehichle!
Really a wonderful experience.. I will tell everyone about the experience I had with Jake (Owner).
Not your standard dealership. I guess they are by appointment only, and have yet to answer when I call to make one. I happened to be in the area and wanted to check out a Jeep middle of the day on a Wednesday. Guess not today.
Jake got me a solid car for a good deal. He was really honest and helpful through the process.
We purchased our 2007 Escalade from Prime Motors after doing much online research and praying. Prime Motors had the best pricing and the lowest mileage with a tow package. We were excited to find the new tires on the vehicle. It was very clean. We took it for a spin, checked out the backup camera, sound system and listened to the engine run through the gears. All seemed well and as promised so we stepped out in faith and purchased our Escalade in July of 2015.My husband is a electrical engineer who has rebuilt many cars. He is also an award winning guitarist. It is hard for him to play guitar when he has worked on vehicles all day so, we bought the warranty with it. The warranty has paid for itself.I waited to post this review so I could give an honest opinion. We were told the truth by Prime Motors, the vehicle has been a great blessing.The truck still runs great with no surprises. This dealer gives great pricing and stands behind his word. We will go to Prime Motors in the future for our next purchase of an Escalade.
Very professional, not pushy. Hi quality cars.
We bought a work truck from Prime Motors, they found what we needed and at a price we couldnt find ourselves, we will do business with Prime Motors again and again.
Jake was great
Fast and safe service.