Highly recommend. Went to a competitor who had no knowledge of my vehicle, even though their computer system tells them what I need. They pointed me in the direction of Advance Auto because they only had one battery in stock. Interestingly learned at Advanced that my vehicle only takes one battery, which was the one the competitor had in stock. Thankfully I had Carlos assist me at Advanced. He made my night. Turns out my battery was in great condition and didn’t need replacing. I would have been out a couple dollars if Carlos didn’t help. I’ll never return to that competitor spot and will forever be a lifelong customer of Advanced.
Advance Auto is well-stocked, excellent customer service, they definitely set a high standard, for parts availability amongst their competitors. It was my first time going in there with my son and I was pleasantly surprised with the whole layout of the store. Check them out you will be satisfied just like I was.
Good selection, staff is very helpful if it’s not too busy. Better than autozone down the road, I feel like those ladies always talk trash when you leave. Just a feeling, I don’t know.
Knowledgeable counter serviceGood selection of parts and competitive pricing.
Very good service and technical support and you save the most money when order online and still get high quality parts
Dixwell Ave. in Hamden...most knowledgeable counter staff in this area.
We came in for a small part and they were extremely helpful and courteousMade our visit easy and pleasant
These guys know what THERE doing i love this place . THEY ARE THE BEST AT WHAT THEY DO
About a year ago in the freezing cold my gas tank door was frozen shut. Theres a button on the inside and it releases a latch that was just stuck. I have a 2016 jeep overland. Even went in through the trunk straight to the release wire and nothing worked. And of course i had no gas (I found out it wasnt working at the gas station). The lock de icer didnt work and sadly I cant remember the name of the nice young man who helped me but I literally gave him full permission to rip the door off, and he amazingly through the crack of the gas door he undid the latch, popped the door open and gave me the latch undamaged to put back on after I got gas. I have nothing but good things to say. Its about a year later and my gas door has the same latch and is working fine.
Went in to buy headlights for a honda vehicle. A particular customer took up a good 15 minutes going back and forth about a car battery. While there were only 2 associatesone was in a total fog had no clue how to tend to customers kept insisting on putting hub caps into a box when clearly told to tend to the customers. There were only 3 customers and it took me 20 minutes to get 2 light bulbs. I will avoid this store like covid 19. Truly dissapointed. In all fairness i will give credit to the second associate an older gentleman who tried hard to help his customers.
Call ahead to make sure they have what you need. Im sure they do or can direct you to the store that does. There awesome
Very helpfull
This guys are always helpful and very friendly. Great customer service the way it should be. Thank you guys.
Awesome Advanced Auto Parts location. Clean. Stocked. Courteous and knowledgeable staff
Employees are very helpful
Will not come back here again! Came to buy a battery and before the guy even attempted said he wouldn’t be able to switch the battery for me because it was an older vehicle. He tried for about a minute and said he couldn’t do it. I went home and replaced it on my own without a single problem. The lack of knowledge/effort from the workers here is a joke 👎🏼
They are very helpful
Excellent service and prices. Rory was great. Friendly, competent and knowledgeable. Couldnt have asked for more.
It is always a pleasant experience wouldnt go anywhere else
Great store, great service! Very helpful, friendly, and knowledgeable staff. They installed my new car battery and my new windshield wiper blades at no cost. The cheaper battery wasnt in stock so I spent more than Id intended, but it was such a relief to have someone install it for me right there, that it was worth it. Saved me from going to a repair shop or getting stranded! I signed up for membership, which offers additional savings. I will be back to this store, and I will definitely refer friends and family here.
Just found out that my life time warranty is only good for one starter,the replacement starter is not warranted. So only one defective starter per customer!!! I dont think I will purchase anything else from advance Auto parts!!!!!
This place is ok they are very helpful if you have a question
Brian was amazingly honest and helpful. Also patient and well educated in the car parts biz. This is my go to for quick automotive needs.
The gentleman whom help me was wonderful, very polite as well as informative with my questions. All around pleasant service. Thank you
Store manager was super helpful. He wet air and being ad far as Im concerned. He changed my windshield wiper blades in the rain. They can have my business anytime.
Needed wipers and the worker put them on for me very nice.
Employees did not wear mask when helping me get a part
I don’t come here often. I needed spark plug and wrench for my snow blower - they had what I needed.Store is new, so still very clean. Staff was nice but all currently eating breakfast while I was there (understandable due to the snow storm that morning).
Employees dont know anything about cars or how to find car parts best to have part number handy or order online and pick up in store
E everything Ill ever need at the right price and the right time(shipping) aways friendly and knowledgable staff teady to help you.
Right off main road. Employees were friendly but not the most helpful. They didnt ask to help fix my problem just showed where to find the proper screws.
Was great brought new wipers worker was great replaced the old ones with no problem
Its ok if you really need something
Excellent place to go for auto parts withGood service.
Staff is knowledgeable about the products for your car and a very courteous and helpful
Very helpful
Bought an altenator for my 1999 Toyota from Pep Boys and it did not fit into the bracket of the main bolt. Went to Advance Auto and got the right part...Thanks...
Friendly and helpful service. Theyre a bit pricey though.
Tom and the crew are awesome!B1ACKWATER MOTORSPORTS
Great guys who work here, they know their stuff and make the effort to remember you if youre in often. Even if not, theyre friendly and professional and care that you get the advice you need along with your parts.
These guys are awesome they know their stuff
I was not happy with the store, at this particular site. I found that some were on the phone, some were in conversations with each other and they just werent attentive to my needs. In if I asked a question to look at me because crazy. Thumbs down
It depends who helps you
Nice new store, good access, good inventory, decent price.
Stop here to see if they had a gas cap for my car. They have the part in stock and it was out the door in 2 minutes!
Lots of parking and good Customer service.
Auto parts at good prices and with good help
Quality service and good customer service.
Great service!
They had parts in stock that I couldnt find anywhere else.
I had trouble with installing a part and the employee told me to read the directions. Very rude and unhelpful. i will never shop here again.
Love the love from this place
Great associates at this store
Luv these guys
Customer Service isnt the greatest.
Ok
Very helpful
Good prices
Very good
Great service
Number 1
Awesome staff
Each service was okay
Join the Advance Auto club, get savings.
Ok
Convenience
The service was very good and the site is super comfortable to make the purchase (s)