TAKE YOUR BUSINESS SOMEWHERE ELSE!! They are SCAMMERS!!! Had a terrible experience!!! Paid cash went to my pump and nothing came out. Went inside and it became a he said she said incident. Called the police and they could do nothing! Left with an 800# and no gas, no money back! I will NEVER go to ANY LUKE’S EVER AGAIN!!
Whoever hired this night crew needs to re-evaluate their hiring criteria. The cashier (I assume was starting her shift) was on her phone and trying to assemble a custom box of Backwoods to give a buddy discount.She didn’t get off her phone until one of her coworkers, coming off shift and in line like a regular customer, yelled for her to get off the phone.After all said and done, when I was rung up for my transaction, she was still looking back at her phone and I had to ask for my last item and my receipt.I usually have much better interactions at this shop, so I will return, but if said cashier is working, I’ll drive out into Hammond or East Chicago to another gas station or convenience mart.
Customer service was absolutely terrible
I was at Lukes on June 25th. Upon arrival I stepped out of the car only to be sprayed with paint from a guy rolling paint overhead. There were no signs posted anywhere with regard to them painting. The painters excuse was that he only had one eye and couldnt see.I called corporate to register a complaint as I ended up with paint all over me. In my eyes, hair and a brand new dress. Was told that someone would be calling me back, they never did!
Nice staff. Gas prices decent. Coffee and fountain drinks any size $1. Noble Roman pizza
Worst customer service ever! They all have attitudes, never greet anyone. Any time you walk in there, they act as if you’re bothering them. The entire staff has an attitude problem. The new manager there is completely unprofessional, argues with customers, and also doesn’t card everyone for tobacco purchases. I know someone underage who purchased tobacco products and she didn’t ask for their id. The new people she is training has bad attitudes just like her. I’m not sure how she’s even the manager. The entire staff needs to be thought out because the customer service is TERRIBLE!!! I’ve called and complained and nothing ever happens! This company is terrible
Always at least one gas pump out of order, and pumps are out of paper 50% of the time. Trash cans are usually full and windshield washer fluid and squeegees are either water or missing the squeegee. Almost always one window open on inside and graffiti on nearly every pump. During the summer someone panhandling for spare change 50% of the time day or night.
One of the better one stop shops for gas and stuffs in the area. A decent variety of foods and snacks. Now if only they could keep my favorite breakfast items in stock!
I love Luke (when there not out of gas) they have everything you need. The fresh food is good. The little pizza are always fresh. I stop almost everyday to get my 44 oz diet coke for $1.
No one ever answers the phone or the phone number listed is inaccurate and the gas there is diluted and the gas pumps are always broken.
Always lit up at night for your security. $1 drinks is always nice too.
I love my like, gas, food, snacks, lottery, its the only gas station I use for both my vehicles, they treat me like family there, been going to this particular one for over 18 years
Nope....dont do it. There are gas stations all around this location that are far superior.
Since its very active they need to add more security cameras
Nice selection of Hot and Ready food. But, just like all Lukes Gas stations in the north they desperately need to upgrade the gas pumps.
This place has a nice selection of gas food items in lottery tickets I will suggest anybody to go here
I dont know why all the Lukes along the boarder are a hot mess. Half the pumps dont work, long lines and it feels like Russian Roulette when you pay at the pump. Put some damn money in it and upgrade the pumps.
Nice staff. Always clean and coffee station is always filled with my favorite blend!
The cashier was a really friendly gentleman. I genuinely thought he was a friendly dude.
Walked in to get gas, 3 registers open but only one person taking customers. ( Mind you that its 10 customers in line waiting. One employee acting like she was dusting the shelves, while the other three women in the back talking and in their phones. Wasnt right at all, I will like to talk to a manager if I can...just unprofessional, if you see guest help out, dont sit in the back running your mouth. 🤷🤦
Always the best price on gas around the area
We live near this gas station and always stop here for gas. Nice gas station, neat and orderly.
Good place to get gas and coffee and cigarettes
Basic mediocre gas station with good food but the store could be cleaner and the staff could be less rude
Nice fuel station, good selection of foods, modern pumps, and clean restrooms
Its called Lukes now. The name was changed shortly after the BP spill a few years ago. No receipt ever given. I guess they are trying to save paper. The place is usually quite busy except during the early morning hours.
I know its a gas station but I love the personal pizzas!
Love the employees..freindly
Gas prices jump up and down daily. Its one price in the morning another price in the afternoon and another price in the evening. Complete b.s considering the bp fill up place is right down the road. And when you call then they cant tell you the price because its never the same.
Found out a customer had their credit card account hacked and I no longer shop there
Gas is only 240 dont need a discount card
I just stopped for fuel. Qick in and out no problems.
Machine always works, saving a walk to go inside when your in a hurry
It would get more stars if all the pumps actually worked!
Been there got good pizza
They take more money for gas qhen i pay with my credit card. And when paying with cash is less money... so ?
I go into this gas station probably everyday never had any problems with the workers till today there is this one lady that could care less to work there her attitude is horrible and today I walk in to get cigs and a drink never once asked to see my Id and I go to her all the time and today she tells me she needs it and I told her u have never once asked me for it now today u do and she was like u can get out of my line and didnt even let me buy the rest of my stuff I had probably wont go back there again after today
Get my gas here all the time
Most of the time best gas price in the area..
Speedy check out and good customer service.
Long lines all the time but one of the lowest prices here.
Will never buy gas in Illinois only here.
Employees are rude. They have a lot of out of service gas pumps
Good gas prices!
Great gas prices, great nacho cheese!
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IAlway come here
Low price on gas and quiet in and out
Just a gas station
Runs out of gas alot
Favorite gas station,cuz of the people who work there
Prices are always low here. But alot of puts dont work and have not worked for awhile.
Convenient and clean
Very Professional Customer Service.. The gas is 30 cents less then Chicago gas.
I have tried stopping here several times and at different times of the day.There is always at least 6-8 people in line, one register being used and 3 employees behind the the counter, 2 just chatting.Worthless for anything other than pay at the pump.
Cheap prices.. lots of selection.. no matter what your preference is. Place is a gold mine!
Cheapest gas prices by far.
Best coffee.
Great prices compared to IL!
Their energy drink prices are not competitive to speedway however since this location is relatively secluded from calumet and Indianapolis the prices for fuel seem to be the lowest Ive found in the area
Short distance from my house.
Gas price good
I work there come see me
Nothing really to say except that this gas station/mini-mart is just like the other 50,000 gas station/mini-marts located throughout the USA.
Usually the lowest priced!
Lukes has very low gas prices and a snack assortment out of this town,from Chicago to Indianapolis Blvd. Youll keep trucking back
Reasonable price never busy
Get your receipt from cashier inside. Dont think or believe you will same time by paying with credit or debit card outside and getting your receipt from the pump.
Employees need a class in customer service.
Easy access great prices
Cotton candy faygo
Alright place to get gas, except its crowded until later at night. Open 24/7 and close to IL border so thats a bonus.
The coffee and cappuccinos are .99 any size and fye!!!
Fast service
Tends to have highest gas prices in town
AWESOME LOW GAS PRICES!!!
I usually go to this gas station prices are lower than other gas stations by the house
Place went downhill always problems here with only cash only or system down
Not enough employees working there
Great gas
Plenty of pumps, well lit
Courteous&professional staff.
Easy in and out
Gas is always cheap here!
Great gas prices
Good gas
Gas is usually cheaper here than anywhere in the area
Convenient location.
Good price and clean
My place I get gas.
Clean, friendly staff and low gas prices.
Loved it
Okay gas station
Lowest gas prices
I hate this place every time I go here someone tries to cut me off at the pump and guess what color they are
Always the lowest gas prices around
I like it here
Good prices
Cheaper gas station in most location