They have very nice furniture! Great couches! Love the beds! Their showroom floor is so nice and clean. Henry is the BEST delivery guy EVER. Sweet, kind, and very hard working! Hes also a LOOKER. ๐ค๐
Worst service ever Very rude managers (JOHN AND SCOTT POULIN)
Rude staff will never rent from them I will take my business elsewhere or just buy it out right from Wal-Mart, Amazon, EBay or whatever other store before I rent anything from this store. No I will not change this review even if they get other staff members
Owner/Manager Jean (pronounced as Jon - ) spoke to our mother yesterday about his store only having 1 Freezer left and that he could deliver it to her home on tomorrow, but stated she needs 5 references as a requirement.So, one day later/today, I (the daughter, 1 of 4 adult siblings) called to tell Jeanowner/manager, that I can be one of the required references for our mother. HE was aggressively UPSET and told me that my mother hung up on him yesterday....... I explained to him that I was never told that my mother ever hung up on him and that I dont believe my elderly mother would do that ((( i was thinking, maybe he misunderstood, or had mistaken her for another caller, etc....))) I listened to him and waited for him to allow me a chance to explain who I am, etc.... and again finally, I stated TO HIM THAT I (daughter of 4 siblings) was calling him to be one of my mothers 5 local references so she could get approved for the freezer he and her discussed yesterday that he could deliver to her home on today. BUT, he was upset so I asked him to please be calm and told me He is calm while still accusing my mother of hanging up on him and blaming me. And sooooOOOOOOO at this point, I told him I apologize for anything that hes upset about and I asked if he still has the freezer and he said yes. I said, moving forward..... that I want to Rectify the 5 References situation because (again) I am willing to be a reference for her, that my mother has neighbors, 4 adult children, church members, other businesses, and documents, bills, etc.... to prove her residency and income, etc..., etc.... and that only 1 youngest/disabled sibling lives in the same household as my mother, ( because HIS REFERENCES REQUIREMENTS are 5 References outside the household), and so on.....and so on....... BUT TO NO AVAIL.....Jean talked right through my words, interrupting saying he does not want to do business with any of us, etc., etc.....,etc..... AND at that point I REALIZED WHY Someone WOULD choose to hang up on him, and so instead of saying too much, I decided to HANG UP on him while hes still talking through my words.>>>>> NOTE: HE had previously stated that THIS WAS HIS LAST FREEZER in stock, and its for a 24-month RENTAL @$99.97 per month contract, or he told my mother (yesterday) that she could PAY CASH FOR IT!
I have been dealing with this company for years. And when I walk in John and Roy knows me by my first name. Itโs a family outside of family when I walk in. They go out their way to make sure the items I get is what I need and can afford. The service delivery guys is awesome and they take their time to make sure everything is right before they leaves unlike other companies so I am loyal to this company because of their service. Thank you John and Roy and every one who work there.
Great customer service. Delivered my fridge to the house and set it where it needed to go. Even removed the doors during delivery so it didnt get scratched. The Manager Jean(John) is super great to work with and all of the employees are extremely friendly and helpful.
Help me understand what business/manager tells their delivery drivers to leave the customers furniture outside if they are not home very unprofessional run while you can highly wouldnโt recommend this place to anyone
Good friendly people. Very cooperative and understanding. Will do their best to work with you. Ive had no problems so far.
Bought an air conditioner yesterday and it doesnt work and they refuse to make it good they are rude not following orders of mask wearing by the way i wasnt asking for a refund I was asking for a new unit and was going to pay for it also
I love this place!They know me personally!A great costumer service!
Great furniture and prices just call you to much if your payment is not even here
Ok this company is a total rip off I looked at recipts of someone who has been paying them and prices are unreal I looked at that and then took my business elsewhere I recommend you do the same
The manager is rude and I wouldnโt never recommend anyone there and I will never give them my business again very unprofessional no customer service experience ๐๐ผ๐๐ผ
Go somewhere else they act like u dont have ur own opinion and john the owner is a dooche bag and lies and read everything before you sign very rude sell of brands for more than any other company charges for name brands
Quality over quantity miss the job but things happen..chose more money
Didnt deliver all parts to bunk bed no rails for the top bunk refuse to do anything about not having safety rails on top bed do not recommend at all
Will not go back there ever!
Great customer service