What a seamless experience. Verizon wireless customer representative Peter did an outstanding job!! Courteous, professional and knowledgeable. Is a real asset to Verizon wireless and should be recognized for his demeanor with customers! While I was there two previous customers left with smiles on their faces. I’m glad I went to this store! Without a doubt a five star rating. Robert J Cashman
Peter was great! He was knowledgeable and friendly, making sure everyone was being helped while multitasking very efficiently.
Peter was very kind, authentic and efficient. He is personable and made our visit quick and easy. He is definitely your go-to if you want honest and thorough opinions.
A really good experience. Peter was knowledgeable and helpful in the purchase of my new phone. Recommend highly.
Bought a brand new iPhone 11 Pro in November 2020. By May 2021, it did not charge or play music through the lightning charge port. I brought it into the store and the kid working could not care less. He told me to either pay off the phone and buy a new one or pay $200 for a refurbished one. THIS PHONE IS BRAND NEW. How I was treated here, I will never return. I brought my phone to the iPhone repair store on 28 in Salem where I was greeted with respect & my phone was repaired FREE OF CHARGE and works perfectly now. Take your business where it is appreciated, these guys at Verizon in Hampstead do not care about you or the product they sell.
Peter is very knowledgeable on Verizon’s plans and phones and I do feel he has the customers best interest in mind when working with them.
Very quick and professional. Super friendly!
Peter is the best. Very knowledgeable and patient. He deserves a huge raise. Thank you Peter :)
The representative was very knowledgeable and polite. The process was simple and straightforward and I left the store happy with my purchase.
Peter was very knowledgeable and very helpful! We will definitely be back!
Sales rep was great, knew what to do and did it well!
Peter was great. Helpful, friendly, knowledgeable and thoughtful. We had an excellent experience purchasing our new phones. We highly recommend him/them. 😀
Peter helped me decide which iPhone upgrade best suited my needs. He was able to explain all of thePlans in a user friendly way. I would definitely tell friends to go to this store.👍
Peter was fantastic. Help me with a broken phone as well as the best deal. Was in and out. Great person toWork with
Peter was unbelievable! He helped me with my phone and would highly recommend him! Love my iPhone 12!
Peter was very professional and kind. He helped me do everything to set up a new phone and even put the screen saver on for me. He is very good at his job and I highly recommend the Hampstead Verizon Store if you have cell phone needs.
Joseph always goes above and beyond to help with whatever you need. He takes the time to work with you to understand your phone. By far, the best service!
Today was my second time going to the Verizon store in Hampstead NH. The employees are very friendly and knowledgeable. Today I was waited on by Peter. He was great. He was extremely helpful and a pleasure to speak with. I definitely recommend this Verizon store!
Great customer service! Peter was very helpful!
Great experience Peter is extremely knowledgeable!
Joseph was amazing at helping us get a first phone for our daughter and finding the best options to keep our bill low!
The man that helped me was very helpful and I would go to that store to buy another phone and I would highly recommend it.
Joe and the staff were extremely helpful and got me switched over from iPhone to a Samsung S21 and I couldnt be more happy.
Helpful staff. Even let me return an item I wasn’t pleased with even though my husband destroyed the box!
The wait was pretty long, but Peter was really helpful and helped the time to go by with his great personality
Manny is always helpful and very pleasant. He is professional and goes above and beyond to help me out when I have questions. Great customer service!
Always great customer service. The staff is very knowledgeable.
Very helpful spent the time with me looking up new phone cases. ll
Joe was very professional and patient with the customers including me. He answered questions as if we were the only customer while keeping in touch with the people waiting . He is very knowledgeable about the different phones and services. I feel like I got great service when buying a new phone!
Manny was very helpful. Took the time to explain everything to us. I have purchased two phones from Manny this year. Today I went in to get some help with a phone and was very happy to have got him.
They are great! It was so easy to switch carriers and they are really helpful!
Peter smart capability quick and good to talk small talk while things loaded. Thanks for the upgrade
My iPhone wouldn’t take a charge any longer so I called Joe and asked if he could help transition me into a new one ASAP before battery died. He told me to come in and he would set me up no problem. He was great, everything was seamless and he helped with all my questions and setting up my new phone. Would highly recommend seeing Joe for all you phone needs. Thanks for all the help, appreciate it!
Very helpful and helped me get the new phone i wanted
We walked in and from the start Cody was a pleasure to deal with. He was so professional and helpful. He was so knowledgeable and made the process of getting new phones so easy. If you need new phones or have any questions Cody is the one you want in the Hampstead area. We are customers for life!!!!
We meet Joe 2 years ago after tired of waiting and being ignored at the mall, Joe knows what he is doing, calls to make sure you are all set, greats everyone, does not ignore. Just a great guy..Thanks Joe for helping me and especially my wife..
These guys know their stuff, I dealt with a guy named Joe, Kind of a no baloney type fellow, Smart and knowledgeable, I came in for one phone and he explained the difference between the one I was looking for and the Samsung- It will be a new learning experience for me but I am convinced it will be worth it in the end-
Peter is very knowledgeable and very patient as he walked me through the best options for me.
Quick,friendly and easy!
Walked into a bright, clean and visually pleasing store. I was immediately greeted by Cody I believe his name was and directed to what I was seeking.Everyone was so nice and knowledgeable, I had to buy one of the awesome floating blue tooth speakers they have sooooo cool! The speaker sounds awesome and is pretty loud and bassy🔊 for being so small, did I mention it floats!!!!Great experience, would shop there again!
Manny was very patient and knowledgeable, helping us with an Iphone issue. Spectacular attitude. Thank you Manny!
Peter was extremely patient and professional.Even with other customers there and by himself, he made a clear he was going to help as soon as possible. Certainly a true professional!
Joe helped me with choosing a new phone. For. Me and my daughter and walked me through to get the best. Package for my needs.
Manny couldn’t have been more helpful with answering all my questions and helping set up my new phone. I highly recommended this location!
I went in to the Hampstead store just to look at options. Manny was very polite and answered all of my questions. With no pressure at all I picked the phone for me and he set it up and everything for me. Would recommend this store to anyone!
My dog ate my phone at 730pm. Quickly ran to local shop and they hooked me up with a new phone, great service, and all at closing. Thank you!!!
Excellent! She fixed a technical.
Joseph was extremely friendly and knowledgable. I had a great experience!
My experience with the Hampstead location has always been positive.Staff is very helpful.
Awesome! On a scale of 1 to 10, Id say 11 plus!!! Thanks again Joe. For getting me through today.
I actually worked with Joe today. As always the service was exceptional. Got my new phone activated and I was in-and-out in no time at all. I would highly recommend the store to anyone looking for a phone
Great experience and very patient and knowledgeable. Peter was wonderful to work with. He was kind and helped a very panicked woman out of a tough situation.
I met with Joseph on a Thursday and he was very helpful answering my questions about phones and plans. I left to think about everything we discussed and to do some research. I went back that Sunday with a few more questions and ultimately decided to upgrade my phone and my plan. Joseph took care to answer all my questions and was very patient with me. So far, I am very happy with my phone and dont see any reasons for that to change. I would definitely recommend this location.
I dont know about all the employees but the one I encountered needed more training. I ended up leaving with no solutions met and not every option made available to me. Its not the end of the world but I did expect more based on the reviews. I will say we were greeted right away so at least they have that down.
Manny was very professional and helpful. This was our first time at this location and would go back.
This was my first smart phone so the tech was very patient And thorough this was a good experience. I will do business here again.
Manny was Truly one of the best reps I’ve had. Didn’t mind staying late for me to set up my phone and was very easy to talk to! 10/10 recommend going to this store!
Manny was very personable and patient with our questions. He didnt rush through the transaction and was very focused on us.
Joe went above and beyond finding phone that was best for me . Took his time and answered my questions.
Manny was very professional and knowledgeable. It was wonderful to have had Manny assist me with upgrading my phone! Pretty cool guy!
Jared was extremely helpful and made the process of upgrading my phone very easy. He wasn’t pushy or make me feel pressured to go forward with any of the options he gave me. He was very down to earth and we had great conversation. I highly recommend seeing Jared for your wireless needs as he was friendly, knowledgeable, and educated me in everything he was doing.
Manny did a great job with helping my husband upgrade his phone. Great personality, explained everything really well and answered all our questions! Will definitely return.
Customer service was awesome! Thanks Manny in Hampstead NH
Jared was very personable and knowledgeable about the products. His honesty and experiences with his own phone were very helpful to me. He was extremely professional and thorough. The 40 minutes it took to transfer all of my thousands of photos and other apps went by quickly as we had plenty in common to chat about. Thank you Jared!
Very talented and devoted staff. Went way out of their way to help me in a difficult situation when I was without a phone. Never expected that type of sacrifice on their part. Knowledgeablel with the equipment and plans. Very proud to call it my Verizon store.
Joe was outstanding! Not your typical sales guy was not pushy, listen to what i needed wasnt trying to upsell, hooked everything up and got me out of there is a timely manner!!! Thumbs up to joe.
Went to upgrade my phone today and the person helping me with held a lot of information that could have saved me a tone of time so 2 hours of driving wasted time and gass later i still couldnt get what i needed all of this could have been avoided had i been given all the information i needed up front extreamly disappointed in this stores customer service and will never be purchasing items from there ever again
Went in for just a simple flip phone. Brian and Martin gave me a great deal, transferred all of my numbers, activated the phone, and made sure everything was working correctly before I left. Great service.
Go in and see Jared! Sold me an awesome new Galaxy Note8 today and ordered my s3 watch! Was super helpful And knowledgeable about the device and different equipment and plans. Fast friendly service and Id definitely recommend to others!
My experience was amazing! Thank you Verizon, and Thank you Graham for working very hard to get me my first iPhone, I really appreciate your time. Also you are very smart, I was amazed! I will really recommend y’all to ma friends.
Easiest upgrade ever. Joseph my Verizon Representative was very knowledgeable and thorough with each step of my upgrade transition. Added bonus was how he took into consideration the importance of my time. This location is easy to get to and very convenient.
Manny was extremely helpful and very pleasant. He gave the time needed to make sure all was completed.Thank youmanny!
Service was great.
Go visit Joe at IM Wireless. Excellent and friendly service!
The store was busy with customers [potentially stressful] when I arrived, but Manny did an excellent job of juggling/moving things along, keeping everyone relaxed in the process.
I don’t normally take the time to write a review about purchasing anything, however this store was different so I had to share my experience. I was passing the store and figured I would check them out as I needed an upgrade. The moment I entered the store Brian greeted me with a warm and friendly smile. He was extremely helpful and didn’t make me feel like I was wasting his time.I live in Loudon NH and even though it’s over an hour away I will be visiting Brian again for any and ALL my wireless needs!!
Went in to upgrade a phone on my account today. I worked with Martin and he was great to work with. He was very knowledgeable, knew exactly what I was looking to do and took great care of me. I would highly recommend asking for him if you go here for your Verizon needs.
I had great service. Joseph helped me with everything I needed and more. Very pleased with his knowledge and customer service will be sure to go back if I need anything else.
Peter is THE man.
Kate was excellent to deal with in the purchase of my new phone. Very knowledgeable and helpful.
Graham C was so very helpful! He was able to clean up my phone, update software and remedy a number of other issues that I was having with my phone. He also set me up on a reduced cost unlimited plan for my family. Way to go Team Hampstead Verizon! Welcome to the neighborhood.
My experience was excellent. Very friendly and helpful and resolved my problem.
Switch to Verizon after many years with Sprint. Love the phone, service was excellent, Joe was knowledgeable and helpful with all of our questions and concerns. Hope the Service with Verizon is a positive one We shall see.
This was the best Verizon experience I have ever had! Graham was extremely helpful in advising how to handle a manufacturing defect and promptly set up another phone. Honest person and this will be the only Verizon store I go to as long as he is there.
Went there for phone up grade the customer service was absolutely awesome very friendly and kind. The sales associate I was working with Jared hafford was very polite and helpful with helping me decide on what phone to get. He is very knowledgeable of the products I highly recommend them
Joseph Kennen is an A+ Verizon Rep and an asset to your establishment. He went above and beyond for my needs which were quite extensive and spent literally hours resolving my issues. If you need a knowledgeable rep, you need to ask for him
Martin was extremely helpful in my iPhone upgrade. Very rewarding experience. Couldn’t be more satisfied. Highly recommend.
Jared was my specialist at the store and he was so helpful and thorough! We gave me all the info I needed to make the best choice in a phone. I would go back in a second.
Cody was very helpful and knew his stuff. Feel like I could go there for help for any reason. I have always loved this store and will continue my business there !
Awesome service!!😃 We have been going back to Verizon in Hampstead for our products for years now because of their no pressure service. Always helpful and informative. The other stores just dont compete.
Graham at Hampstead, NH Verizon is a genuinely knowledgeable and nice young guy. He quickly answered all my questions regarding my new cell phone options (pricing, technical, trial period, etc.) and made it simple and comfortable as I purchased a new one. I highly recommend Verizon in Hampstead if you want attention & no BS service.
Great service and knowledge
Easy to work with, knowledgable, very helpful! Thx Kate!
Great experience. Staff was helpful and knowledgeable. Great assist upgrading my phone and contract. Highly recommend. Thank you Jared.
Very professional service
The young girl that help me was extremely kind and knowledgeable and knew exactly what to do and how to help. Definitely my new favorite Verizon store the team there is great 👍
Martin is definitely well knowledgeable and helpful. Hes a cool dude! I thank him for all his assistance.
Collette, took her time and got me up and running. Thanks 👍
Manny was fantastic, good man!
Martin was very knowledgeable and pleasant to deal with when I went to purchase my new phone! I would highly recommend you stop in and see Martin if your in the market for a new phone !