Ive been renting with Public Storage for several years now. The facilities have always been secure, clean, dry, insect & rodent free. Managers on duty have always been very personable, especially the latest manager (David) who was very accommodating to my needs. I would have to say that I found him over and above in his ability to satisfy my needs. He made me feel like I was more than just a customer. David whos usual location is Nashua, was filling in for the day. It was my pleasure that he was! PS is fortunate to have him. I cant say enough good things about him. Hes definitely a keeper!Now, if you noticed, Im giving PS three stars and the first reason is because of the pricing hikes. Ive been in the property rental business for most of my life and when I agree to a rental amount, it stands for a the very least a year. PS unfortunately will bump the rent up on your unit two or three times a year with a months notice. I find this very unsettling. When confronting the rental managers as to giving me a better idea of what to expect in regards to the frequency and how high these increases will go, not one could give me an answer.The last complaint I have is that all their units seem to measure smaller than the advertised dimensions. Being in the rental business as I mentioned before, you have to account for wall thickness when renting out individual areas so that every inch from the exterior of the exterior walls to the opposing exterior of the exterior walls are paid for. So the advertised measurements are including more or less the partial thickness of the interior and exterior of the buildings walls. As a customer it would be helpful to know before hand the actual useable measurements, rather than having me have to show up with a tape measure!As I said before, Ive been renting from PS for several years and been happy with their level of security, cleanliness and pest free environment despite the few gripes that I have.Thank you for reading my review and I hope its been helpful.

This place has been awesome. The inside temperature has been ideal and I have been working with David from this location and he gets two thumbs up.

I rented a unit yesterday and was helped by Eric. He was great. He explained everything in detail and provided multiple options for what I was looking for. Additionally, I had accidentally left an item outside as it began to rain and Eric was kind enough to move it inside for me. Great overall experience and if I need storage again it will be with these guys.

Eric was terrific! He answered all of our questions/concerns and took timeto show us the different climate controlled units. We were extremely impressed with the cleanliness of these units....exceeded our expectations!

Great staff and place. Well constructed and secure. Solid location as well. Eric was a great help in helping me choose which unit would be best. Only thing I wish I knew was that the insurance was required before purchasing. The extra $15 fee with no notice was not the best thing to find out, but isnt the worst thing in the world as I was most likely going to get it anyways, just would have been nice to know it was required.

ERIC WAS THE MAN. KNOWLEDGEABLE, ORGANIZED, ARTICULATE.GOT EVERYTHING I NEEDED DONE QUICKLY AND WITH GREAT ATTENTION.THIS IS THE 1ST TIME I GOT A STORAGE SPACE.

David was a great help on getting me into my storage unit. Had answers to all my questions and made the experience very smooth and painless! Thanks David, I really appreciate your help!

This place is nice and clean and very friendly. David O was very helpful and pleasant to talk to. I would highly suggest this place to anyone needing storage.

Worked with Eric to rent 3 units. He was excellent throughout the entire process. Even though it was close to closing time, he took his time and answered all our questions. There was a minor hiccup but he went out of his way to make it right. A real man of integrity. Great experience.

My fiancé and I went to get a storage unit right as they opened on Sunday 3/21. He was able to answer all of our questions and explain how everything worked. He was also able to answer questions for the future when we plan to store bigger items. We were super happy to see how clean and well kept the facility is!!Love the hours and location and will definitely be recommending this location and Bill to our friends who need storage!!

About a week ago I rented a unit here with Sam and she was so very helpful! She walked me threw the lease and answered all my questions! Hands down a very easy process! I was surprised to see they had everything needed to pack and move items!

I went in the other day with a friend, so they could look into getting a storage unit. I wasnt planning on going nor looking into it but the place was extremely clean and professional. The lady we we spoke to, I believe her name was Leesa, was nice, respectful and knew what she was doing! I definitely will be going back and getting one for myself, and will be recommending them for everyone in the future!!

Im quite pleased with this Public Storage, especially with the new storage units. The staff is pleasant and competent. The location is wonderful; easy access and minimal traffic. Its a pleasure doing business with Leesa.

I went in yesterday to inquire about a storage space, as I will need storage in the near future. The place was very clean, which is huge for me as I will be having my belongings there. The girl that I spoke with I believe her name was Leesa, was super helpful and professional. I will definitely be back and recommend to my friends.

The whole place is laid out so horribly -- parking lot is so wonky, slope-y, and barely had enough room for a 20 ft moving truck; handicap parking is on the FAR end of the lot; they put up yellow cement barriers that BLOCK the doors so its hard to navigate with dollies; the outside and elevator doors close annoyingly quickly so you cant get in or out in time; and the second floor has so many tight corners its impossible to navigate with full dollies.

I been with public storage for 4 months i started paying $113 for a 10x10 unit and now in 6/1/21 im going to star paying $134 i hope they dont keep putting the prize up or i will be force to look elsewhere. The only bad thing is the price everything else is good.

The manager Eric went beyond is call of Duty to meet at a totally different location out of his wayAnd walked me through the unit reservation process due to the manager at said location being out. I’m sure he’d do the same for all his clients at his said location in Hampstead!!

I reserved a storage unit on-line, it was very easy. When I arrived at the office everything was ready I just had to sign and pay. The person at the front desk was very nice and helpful.They do try and make you buy their insurance and lock buy making it look like you have to, and Im sure some people must fall for it.

I would not recommend this place at all the guy Eric was very rude .

Sam was super helpful and friendly. Quick and easy process- I was in and had a unit within 10 minutes🙂 highly recommend!

When I inquired about a unit, they answered all my questions and responded very quickly.The day I went to initiate the rental, Sam was there although I was early she was very gracious and moved me in, being older she put me in a unit that was closer to the door very much appreciated. Explain all the particulars. The place is very clean. I went back another day to put more items in and Leesa was there I stopped in to introduce myself as we only spoke via email. She is so pleasant and such an asset.I have been in the storage industry for over 8 years myself and have since retired and I would like to say Sam and Leesa are exactly what you would want for your company. Best Customer Service. Wish I could give more than 5 stars for both ladies.DD

5 stars for Billie! Amazing place and wonderful service.

Very helpful staff ( Leesa) to get a second storage unit close to my previous unit. As it turned out, right next to it! And also helpful in straightening out a billing issue (I used the wrong card for automatic billing and got it corrected easily). Storage units are clean and ready to use.

Leesa was extremely helpful in finding me the right size unit for my needs, property very clean and feel safe storing my personnel here.

Such friendly staff and super clean ! I will definitely be recommending this property to any friends who need storage in the future.

Great experience with both Sam and Lisa, professional, knowledgeable, and friendly. Clean facility, easy loading in and out.

They bought out the old company that ran the place and they just raised the rates already. In addition they do not take Covid 19 seriously and do not enforce mask rules. I went there yesterday and almost no one there was wearing a mask and the clerk at the counter did nothing. Great place to catch Covid!!!!!

Clean and safe place for storage. The staff is fantastic! I wouldnt trust my storage anywhere else!

Leesa made me write a 5 star review before she would give me the lock which was unprofessional and uncomfortable to say the least. I was never given instructions on how to properly latch the unit before putting the lock on. After almost two months of paying for the unit I was informed the unit wasn’t actually locked correctly and the unit could be opened. Had I been told about the latch I would of made sure to latch properly before leaving as I am paying to safely store items. Review updated to match experience and customer service.

I am very happy, pleased and comforted knowing that my personal home belongings are in a safe, clean, protected environment. A shout out to Bill-he was awesome, he answered all of my questions thoroughly and made me feel comfortable. Thank you Bill!

Super nice and friendly staff, easy reservation process and access, clean, safe. I highly recommend and will use this facility again. One caveat was that I wasnt told that I was required to carry insurance, via their own plan, to cover my belongings until I already booked the space. That was an added monthly expense I hadnt expected, so the $62 mo rental turned into $85 with the insurance. But otherwise great!

Leesa and David were so very helpful for my husband and I today. We intended to just browse around but because of how nice and helpful they are we rented right away. Great place, great staff and the location is easy to get to.

ON Sunday the 25 of August 2019 at 4 PM I was to meet some one at the facility to pick up an item I had purchased. I arrived early and waited for a while for the customer to arrive. I need to use the restrooms so I stepped into the office which was clean and in pleasant condition, I was greeted immediately by a young woman who asked if she could help me, so I asked if there was a rest room and she did not hesitate to help me. What a surprise the restroom was as clean as my own bathroom at home smelled good and was well lit with energy saving lights .Then when the person I was waiting for arrived and I entered the structure it was clean bright and there was no trash or moving materials left lying around. I was impressed! the staff is really doing a good job! If I was able to own one of these facilities I would like it to be just like this one Good staff clean pleasant.

Great and knowledgeable staff.clean facilities. Sam is great and makes anyone feel welcome!

A couple friends rent here, and they always seem to bump into Samantha! They always have amazing things to say, not only about her but the space they use! Definetly would recommend to others! Keep up the great work Samantha! You deserve a raise!

Julia, was professional and her customer service delivered with a personal flair.

My uncle has a unit here and the worker named Samantha was awesome in her customer service. She was also super friendly when describing the services offered and when he walked in he said that it was cleaner than most other storage companies he’s been too.

I moved in yesterday with the help of Nicole. Nicole was super helpful and very friendly! She made the process easy and clear! Property is great and staff is greater!

This company sucks and so do the people who work for it

Easy, straightforward process, and brand new units. Leesa the manager was great at answering questions and gave thurough information about the unit.

Sam is amazing, she was so friendly and helpful with everything i needed. She is a great asset to your company.

This place was amazing. Friendly, helpful, patient staff (Lisa). Clean and organized. I feel safe leaving my personal belongings in their hands.

Transition was very easy .The facility is very clean, well organized and the staff are very friendly and informative. I would definitely recommend it to any one in need of storage

The facilities are VERY WELL maintained.Leesa is a rock star. Very sweet and understanding. She makes doing business super easy.

The staff here is super helpful and always so pleasant. The facility is super clean every time I go there. Couldn’t ask for a better storage place!

Very helpful and friendly.

Very clean. Easy move in. Nice facility. Wonderful to work with.

Amazing customer service! The facility is very clean and pricing is reasonable. If we need storage in the future we will rent here again.

This Storage facility is very clean and great climate control. Their office is very well organized and provide all the information you need to rent a unit. Very affordable also. They provide 6am to 9pm access to your storage unit 7 days a week. Management is super nice.

This place is spotless. Excellent prices. Leesa is very friendly. I am very pleased with my exprience & has made my move that much sweeter.

Very helpful and informative! As a college student rushing to move out of my dorm, Leesa helped me through the process to figure everything out and feel comfortable!

Leesa at public storage has been a great help with all my storage needs. She is friendly and very professional. When I needed to transfer units to a smaller unit, she helped me explore all my options and pick the best one that worked for my needs. Thank you so much for having great people on your staff!

Lisa was great to work with. Facility is very clean. I highly recommend this place.

Called this location earlier and spoke to a wonderful young man named David. He was so knowledgeable about the business and answered all my many questions. Hes a keeper. Will definitely be coming to rent from him.

Leesa was a great help and very polite. Very clean storage facility.

I had a great experience at the store unit in Hampstead. The staff was very professional and I was assisted by representative David who helped me out fast and easy. I would definitely recommend this location.

Convenient location and access hours; easy access for unloading trucks or trailers right next to the entry door; plenty of carts for stacking and transporting boxes and goods to your storage space; clean and well maintained hallways and lockers; and knowledgeable and efficient manager who made the signup process quick and easy. As luck would have it I benefited from an ongoing internet discount and saved a good chunk of change on month by month storage costs. I can highly recommend this location to anyone needing extra storage space.

Excellent service, Sam was extremely friendly and I 100% would reccomend, very clean and the security is awesome! Thanks again! Norm & Lori

This property was clean and well-maintained. And I was helped many times by two staff-persons, Leesa and Virginia. These two people were congenial, professional, and went out of their way to help me. It was a pleasure to work with them!

Very clean and well designed facility with helpful and cheerful employees such as Samantha who made my business there straightforward and stress free.

Went to Nashua on West Hollis St and saw David, he told me about this location because it is so much closer to my home. The place is very clean just like the Nashua location I visited. Im beyond impressed with Davids customer service and caring for his customers.

Renting storage space here was easy. Bill at the desk was competent and the building is clean.

I was pretty happy when I walked in and saw that the place was clean compared to most storage places I have used in the past, the staff was friendly and very helpful. I will definitely recommend.

Excellent customer service! Very friendly and knowledgeable! Confident that my belongings will be well taken care of.

Very nice and answer every question just opened my first unit and so far great experience

Very clean, secure, and dry environment. Front desk personnel. ( I believe their names were Virginia and Lisa) was very friendly, knowledgeable and easy to work with. Would gladly store my property there again if the need ever arose.

Virginia is awesome. I feel like my stuff is safe and secure here while i transition into a new house.

Sam is really nice and shes always making sure its very clean!! Great prices!

Leesa is very helpful and polite this is a good place to store.she has a great personality and I always leave there with a smile

Great & thank you!!! Only ONE complaint......parking lot on an incline and carts end up rolling away from vehicle while trying to load/unload stuff! Other than that...all good!

Went into the store an had a great experience extremely polite/friendly definitely going to visit the store again as soon as needed leesa is a delightful person to speak with she made my day so much easier

Its was pretty sweet, stuff was all there none touched it and friendly employee

Lisa was very helpful! Made this process very easy!

Great people, very nice clean place. Happy to let people know Its a great storage facility.

Great customer service! Nothing but the best experience moving people in and out of the storage

I went to the public storage the other day an leesa was outstanding i left with a smile on my face she was so polite an i will recommend this unit to others

Leesa was very helpful and answered all my questions about storing when I went to the store to buy boxes to get ready for for my move when my house sells

Very clean facility and secure facility, Lisa and Virginia were both very helpful and responsive in my request of locating a smaller unit. Also there was no issues in the transferring of account information for the switch over.

Awesome storage unit leesa was extremely helpful an her costumer service was on point will definitely tell others to rent at this unit

I have rented a unit at hampstead public storage, my experience was excellent. Leeza was superb in knowledge. She was very polite. Excellent experience. Steven Hutchins

Good and clean.

The staff is very helpful and property is very well kept.

The woman in the office was very helpful in helping me find the boxes I need to help me move will be back to rent in August

Great storage unit, very clean, the management team is respectful and nice. I would certainly recommend to others.

The staff was very respectful and help me with anything I asked I will definitely be coming back to this unit

I gone into the store was met by a nice manager she asked me what I was looking for and I told her I was looking for some boxes and some tape and other things she was very helpful and the experience was amazing I would let all my friends and family go there

Great place never worry about my unit. I know all us safe and taken care of

Very clean faculty. Friendly and knowledgeable staff. Workable operations hours.

This place is clean and neat will recommend to my friends and family if they need storage or just packing stuff like I did

I love how the place is always so clean the staff are very knowledgeable and friendly would recommend this place 5 out of 5 times.

Nice friendly place. Leesa is excellent.

Nothing but great customer service there is not another storage unit I would consider I give great thanks to the management team for there great customer service.

Awesome staff may buy some boxes later 👍

Easy experience. Good location.

Cool place kinda pricey people are nice

I was helping a friend move in the girl in the office leesa was helpful when we needed a couple boxes and he forgot his locker number I would go there if I needed to store stuff

I was nervous about storing my stuff but the girl at the desk lisa I think helped reassure me she was very knowledgeable and answered all my questions and concerns I will be storing in the future thanks to her.

I love how clean the building is and the manager is super friendly and makes everything a better experience

Clean property, well maintained, friendly staff with great customer service.

Leesa was so helpful. Would recommend.