Great selection! Was looking for a travel John but didnt find it. Hopefully they carry it next time we road trip up that way. I would love to give them my business!
The big five in Coalinga is awesome. The people that work there are willing to help. Especially this one girl who works there small antique,with glasses help me with my hair pump. She went above and beyond to show me how it worked. I thought it was great customer service skills. Great job team. You make big five look good.
I like going into this store. Its really clean and really nice. The staff is really polite and made sure they helped me
Nice sporting goods store they got just about everything you need everything got to love it
I rarely go to this store, but, I think thats about to change. Great selection and great customer service.
I went into hanford big 5 today and the cashier/sales associate jamiun was very rude asked if I had coupons and I replied yes was getting my coupon and told me u can purchase the shoes now when I explained i was looking for the coupon he exhaled like it bothered him I payed the shoes and as soon as transaction went thru he walked away this isnt the first time I had problems with this man they just lost a customer forsure. If he cant handle retail maybe he should look for another job.
The store is in handford mall so the mall itself needs life all of the store shelves are not fully stocked and it seems like it wont be open too much longer
Nice place better stocked than my area
Good selection of mens shoes. Good and friendly customer service.
Big 5 was very helpful when it came to finding soccer gear. A young man came out and showed me what i needed for my son.
Good store in Coalinga. Staff attentive and very helpful. Go there if you need sporting goods.
Great place. Friendly and helpful service.
Bought a chair that was on sale. Got a good deal but then a bolt was missing had to bring it back and exchange it out. Everyone was friendly and very eager to assist
Worst customer service ever. Disrespectful and not customer focused at all. No wonder they lose so much market share to competitors who put customers first. Will never buy anything there again. (Happened at multiple locations but most recently was Kings Canyon in Fresno).
Really liked the Hanford location
Awesome Black Friday deals all over the store. The staff is very professional, courteous, and super helpful... Five star rating.....⭐⭐⭐⭐⭐
Clean and fast service
Easy to find what your looking for and easy checkout.
The service was amazing
Usually have what I need if not I get something else
Im happy that they still believe in American freedoms. Obviously NO other chain store does.
Good store the workers are very nice and helpful
Got baseball glove. Lots to choose from. Not much customer service but they were busy
Had pretty good shoes for kids just not women 10 1/2 and up
The associate that helped me was named sarah and she was amazing! She was informational and willing to help me through all of my questions. My visit was extremely pleasurable because of Sarah and her fantastic service. She was genuine and just so sweet. Great guest service. She receives a 5/5 from me. The only reason in giving 4/5 is because big 5 is a bit on the expensive side. Thats the company though.
Its my favorite place to shop
Great Customer Service, and open! 😌 Clean and Vast selection of Sporting Needs.
Courteous service and great flops.
Very helpful and courteous.
They always have good running shoes in stock
Service here has always been great and good deals when you sign up sale items
Very friendly people but its questionable on whether or not they know about what they have in merchandise but other than that clean and efficient
I had visited the store first thing in the morning. The gentleman seemed to be working alone and trying to manage all the requests by himself. He was very polite and always made sure everyone who walked in was greeted. I will be back, because of his great customer service.
Survive is great! They are ready to sanitize the area after each customer
Its a big 5
They have great sales but tend to run out of the sale items quickly. The employees could stand to be a lil more helpful.
They always have good deals on shoes. And stuff for cold weather not to mention sporting good stuff. They used to have a lot of disc golf stuff, but their selection is now weak.
Customer service us always great, I get the 1-Day and 2-Day deals daily through my email for amazing savings!!! I love that theyre always aware of the sales and coupons going on, they apply them even when you have no clue theres deals going on, so you always save money.
Seems like another store about to belly up. Not much product here. When looking for average shoe size after finding the discontinued style you like they dont have your size. Store seems real dim and dirty. Like a small version of k mart.
Travis was very helpful. And the young man in the shoe department was extremely patient and helpful. The cashier was also very polite and professional. I shall return.
Friendly customer service
Ive been a customer of big 5 Hanford store for many years. Always a pleasure to shop here. Competitive prices. Ive purchase a total of 6 firearms here over the years and Paul the store manager has always find a way to help me. Would not hesitate to recommend or to go back. 😃
Great place, nice people
Prices are good, customer service in shoe department needs a little work. Check out was very good.
Friendly staff and very good customer service! Didnt have to ask for help looking for a slip n slide, they were right there to help!
Where we shop for our sporting good needs. Great sales!
Good prices, will definitely be returning, i bought a punching bag and 2 employees loaded it in my car. Awesome.
Great service and deals..
Had a young man name Justin help me all I can say is outstanding service
The staff am very helpful and very friendly as well!!! The products am very good quality!!! Go there frequently, well worth it!!!
Very full store. Had what I was looking for. Friendly staff and quick check out. Clean store.
God sales
Friendly staff, usually have what I need.
Both my husband and I found comfortable trendy well priced sneakers.
Paul the manager there is the best and the staff is always super helpful.
They follow you and make everything uncomfortable the entire time youre in the store.
Its ok compared to Scheels, Sportsmanswarehouse and other stores like that.
Helpful staff
Never coming back.!!!!!!!! Have to wear a face mask
The customer service needs some improvement in the guns section. Guy had a poor attitude with my wife until I arrived at the counter was very dismissive of her when she was asking about ammo and shotguns. My recommendation is treat every person who walks to that counter with the same respect as you would give your mother. If you need to buy a firearm go to Kings Gun Center if you want to be treated like an inconvenience go to Big 5.
Got a bunch of stuff for our summer kick backs
Both workers hovered around me in the store the entire time like I was going to steal, I had about 5 packs of socks in my arms and they never once asked if I would like them to hold my stuff up front or offered a bag or cart just kept circling around me.
Price decent and social service
Softball season is here!
Good, however they didnt have the product at the Hanford store, had to drive to Visalia,but pleased with the results,got the boats I wanted..
The staff is great and welcoming. They offer raincheck on sale items and call when your item is in. There prices are affordable. I usually visit Big 5 first before visiting REI.
Had both shoes I needed in stock
Great prices on shoes. Great selection of all sports equipment.
They have a lot of things theyre trying to get rid from the Christmas holiday. At the same time they were pretty busy.
Very polite and extremely helpful finding items we were looking for.
Nice place to buy shoesAlways good deals.
Very well-stocked store. Has something for every sport. Prices seem very competitive and reasonable.
Ask for paul. Helpful. Fast. Great prices.
One of the few sporting goods stores in Hanford, decent selection of disc golf discs
Great stuff especially if you sign up for their email coupons.
The cashier was nice and we found what we needed.
Always good prices and good service.
Always a good place to go to find a good pair of sneakers
They do always seem to be out of shoe sizes. Saw a few I wanted but they were out of the sizes.
Got most of our gifts here. Good prices.
Anything for any sports or vacation, love this store
Always find what I need here.
Got the best boots there at a great price
The salesman in the shoe department was very helpful and pleasant, however the cashier Mayra was rude and acted like she was inconvenienced to ring me up. 5 stars for the salesman in shoes.
Amanda made shopping a breeze She was very helpfull
Nice, clean store but a little pricey on some things. Stores must lower prices if they want to compete against online retailers.
Found what I needed, staff was very helpful.
The cashiers are friendly! I love the vibe there.
Im always greeted with a friendly hello. Its my go to place for running shoes.
I took my three kids to get soccer gear and I was assisted right away. All my questions where answered as well.
Very helpful and friendly staff!
The tennis shoes are great sale
Good prices
My favorite place to spend extra money.
We came here to buy youth soccer gear, but had a hard time finding specific items, because the store was a mess. It looked like a tornado came through.
Customer service was great.
Yes prefect place to be for outdoor activities
Okay. Sometimes its hard to find stuff.