user
Metro by T-Mobile
1806 Irving Park Rd, Hanover Park, IL 60133, United States
Appearance
Metro by T-Mobile

Comments
Th
Review №1

Leslie was an excellent worker very professional was an angel when it came to getting me what I needed and was super helpful

St
Review №2

Super friendly and knowledgeable people work here. Best Metro store Ive been to. Will definitely be returning here for anything else i will need

se
Review №3

Great service! I had excellent help from cynthia, she had asked me what my budget was and spent exactly what she had said, definitely will recommend this location!

An
Review №4

I had an amazing experience today when i came in to this store. Ofelia was on point with knowledge of what exactly I needed. I was having issues with my phone, and she took the time to help me find what options were the best, and I received exceptional customer service from her. I will recommend that everyone visit this location. Thank you to Ofelia and I appreciate her. She definitely exceeded every expectation I had.

De
Review №5

Great customer service!!Cynthia and Angel will get you what you need and fast, oh and I got a free speaker!!

Le
Review №6

Great customer service ! Very helpful, and very patient . Love how they helped me with my phone step by step .

Er
Review №7

Cinthia&alanis were very helpful, they setup my phone after another metro pcs messed up.Thank you guys. They were very nice, fast and helpful

An
Review №8

Amazing staff, quick and helpful service... thank u

Am
Review №9

I called ahead and asked if I could still get the 2 lines for $72. The employee who answered said yes. When I arrived about 15 minutes later, she said, that offer expired today. So then she wanted $90. Isnt this an illegal practice known as bait and switch?

ra
Review №10

If you are T-mobile customer and you need some help, you just forget about this store.Over here not wait for you professional sales men from t-mobile, but somebody which wants charge you $10 for basic advice and help. THIS IS NOT HELPFULL T-MOBILE STORE. I got just full phone memory, and I need the advice how can I remove my no necessary apps. The help was give me $10 and I can help you. THIS IS NOT T-MOBILE!!!Im T-mobile customer for more than 15 years, but first time I feel bad like T-mobile customer.

Ab
Review №11

I came in to Metropcs to get a line for my son I ended up switching from Boost and got a family plan 2 lines for $60 a month.The lady Ofelia was very professional always helping me with any questions I have,I like her a lot always smiling and great attitude. 😀😀😀😀😀

By
Review №12

I enjoyed the womens great service and i was able to upgrade my cell phone:)) thank you

An
Review №13

As a customer of metro pcs I must say this location rocks!!! Came in just for a look and left with the greatest deal in town!!!! They help me switch companys and let me keep my number. They even have me a set of LG tones Bluetooth headset for joining the team

Lo
Review №14

I switched today to metro PCs at the 1806 w Irving park rd Hanover park il 60133 location and the team there are amazing Angel jannett and Ofelia did a great job in finding the best family plan and also hook it up with a phone!!!!

La
Review №15

Literally the WORST customer service I’ve ever had. MetroPCS has a customer service phone number which has the BEST customer service. However, this location didn’t even seem like they were apart of the same company. As someone who has only been with Verizon I had questions. Apparently, they were stupid and I was a huge inconvenience.

le
Review №16

Great team, awesome and kind people.

Ro
Review №17

Horrible customer treatment at this store. The clerk accused me of buying and reselling phones on ebay which is just ridiculous accusation. Totally unprofessional and will never go back there again.

li
Review №18

Great people who care!

Na
Review №19

Best customer service.

Ro
Review №20

Great store & customer service

Ch
Review №21

Great staff

Al
Review №22

Dishonest employees

An
Review №23

Rude

Fa
Review №24

Excellent attention

Ne
Review №25

They took great care of me. This time she was a super nice lady today in the morning

Ma
Review №26

In this place there are several employees who need training on how to share with clients😡😡😡😡😡😡 one in particular that I suppose is of Puerto Rican origin. They will lose customers for poor service.

Fe
Review №27

I had a problem with the very slow internet paying the most noticeable service with an iphone I went and they told me it was not their problem

Be
Review №28

Ofelia very good service as always. Thank you

Fr
Review №29

The employees and employees are friendly and take good care of you and provide you with good attention.

Information
7 Photos
29 Comments
3.9 Rating
  • Address:1806 Irving Park Rd, Hanover Park, IL 60133, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 630-855-3879
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:12–5PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Similar organizations
  • Boost Mobile2180 W Lake St, Hanover Park, IL 60133, United States
  • T-Mobile1625 Irving Park Rd, Hanover Park, IL 60133, United States
  • Boost Mobile6602 Barrington Rd F, Hanover Park, IL 60133, United States
  • MetropcsHanover Park, IL 60133, United States
  • Bronco Services2180 W Lake St, Hanover Park, IL 60133, United States
  • Boost Mobile2017 Irving Park Rd, Hanover Park, IL 60133, United States