user
Wood Motor Company Inc.
600 US-62, Harrison, AR 72601, United States
Appearance
Wood Motor Company Inc.
Comments
Am
Review №1

This company is top of the line! They found the vehicle that I asked for and had it shipped in. When it arrived, it had a film on it from shipping. They immediately sent it to a detail ship so it was perfect when I got it. They made sure I understood everything about my new car and were excellent in financing. I highly recommend!

Li
Review №2

Shane had always treated us great! Always a great experience. Always explains everything plainly!

Ma
Review №3

$65,000+ vehicle sold with BOLD TIRES and Dirty oil.We purchased a vehicle in January. Living out of state my wife found the vehicle she wanted an Audi Q8. Since it was a difficult to find vehicle we agreed to pay the dealers asking price $65,500 expecting good service. Transaction was smooth, Jon sales and Ryan in finance helped a lot. We werent able to see the vehicle in person, so we asked questions about the condition. We were insured that vehicle had almost new tires and service was performed.When the vehicle arrived, we noticed a LOW OIL WARNING on the dashboard, so we had to take it to a shop. Once the vehicle was on the rack we saw completely bold tires, measuring 2/32 on the front and 1/32 on the back.Keep in mind this is happening during winter and the dealer sold a vehicle with bold tires, absolutely not considering the safety of the driver.Not only that but the oil, oil filter and air filter were very dirty.I am attaching pictures for everyone to see. And make sure they take closer look when purchasing pre-owned vehicles at Wood Motor Company.We reached out to the Dealership, tried to get a hold of service manager and General Manager, no one has contacted us back. Reached the business office the only answer is will get someone to call you back, and no one has.We understand that mistakes sometimes might happen and gave Wood Motor Company reasonable amount of time to respond to us with a solution of how they can correct theirs.

Pa
Review №4

Inquired about a 2021 Nissan Rouge, they were very helpful and informative. Love my Nissan!

El
Review №5

I went in for brakes and an oil change. The service was done without a long wait and the new brakes on my car make me very pleased. There was only one issue and that was not being informed beforehand that they were going to change out my rotors along with the brake pads. So I was quite surprised when I went to pay because it was considerably more than I was expecting to pay. I have no problem with them being changed because they probably needed it, I just would have liked to known before they did so as to allocate the money required as it was needed.

Jo
Review №6

Wood Motor provided the best auto buying experience of my 20 years of car purchasing. They streamlined all the processes to make things easy to just pick out the vehicle you want and then you can contact them or they will contact you and start the trade in process. They gave me much more for my trade in than anyone else in the 2 state area!!!! I will always use Wood Motor for anything auto, ATV, or trailer! They are they best team and have the best owner and salesman, as well as financing dept I could ever imagine. I enjoyed my purchase and it felt like I had their full attention and never was left not knowing what was taking place nor did they ever try to take advantage of anything, in fact they gave me what i thought was too much for my trade in and got a great deal on a used Jeep Cherokee and finance signing took 10 minutes and explained in detail!!! Chip Johnson has something going big with Wood Motor company and his salesman Ian is incredibly efficient.

Be
Review №7

I dont buy anything that you can hear rusting on a cold clear night

Za
Review №8

I definitely enjoyed my experience working together with John to get a new car for my family and I. I called them in the morning and by mid afternoon I had it in my possession! this is the second purchase under John’s name I do recommend his service and I do appreciate his honesty. The price is always right with John!

TL
Review №9

Super Nice, very courteous and beyond helpful.We HIGHLY RECOMMENDWood Motors 👍👍👍👍👍

Je
Review №10

Great place to buy a vehicle. Great friendly staff

Ja
Review №11

Excellent customer service from beginning to end of purchase of my new car.

Br
Review №12

My husband and I had probably the most enjoyable dealership experience with Kyler. Easy to speak with and he seemed very knowledgeable about any questions we had. I think the best part about our purchase was that it didn’t feel like we were being pressured into the purchase! 👌🏻

JA
Review №13

IT WAS GREAT. I WILL DEF DO BUSINESS THERE AGAIN. MARK HANSHAW WAS GREAT TO DO BUSINESS WITH.

Ti
Review №14

The service crew was very helpful as they always are and the seller John Price also did great with helping me get the new Frontier.

St
Review №15

It was time for routine maintenance on my Murano. I appreciate the email reminder and the added service of tire rotation at no charge. Plus they changed the battery in my key fob. Great friendly service.

Ri
Review №16

I’ll never come back to this dealership. I’d rather drive 15 hours out of my way to get my car serviced than go back to Woods.

Ch
Review №17

Excellent buying experience. Alex Rose, Mr. Hudson and even Mr Manny were so easy to work with. I bought a car did the entire dealing through text message while I was at work. They even met me half way to test drive and inspect the car I bought. They were fair, honest, friendly . Best experience dealing with a salesmen I have ever experienced. I will definitely buy from them again. If your looking for a great salesman ask for Alex Rose. He is awesome. Thanks again guys.

Ka
Review №18

Bought my car from Wood Motor (Nissan) without even going on-site! It was all easy phone, text, and email exchanges with a great sales team and finance department! I live a few hours away, so this was great. I will definitely buy from WOOD MOTOR Again.

St
Review №19

Great overall experience. Aaron helped me out on the lot with test drive and getting everything going on the deal. He was easy to work with and I never felt pressured to buy. I have bought and traded several cars over the last few years and this was by far the fastest and least stressful experience. Definitely will use Wood Motors in the future.

La
Review №20

John was amazing at helping me purchase my new car. It was my first “big girl” purchase by myself, and I had a lot of anxiety before I began looking at vehicles. He made the entire process entirely painless and as easy as possible! By far exceeded any other car buying process I have done in the past!

Te
Review №21

Wood Motors is a great place to buy your next vehicle. We were greatly impressed that we werent pushed into a sale. They listened to our needs and helped us buy a great vehicle. Awesome job! Thanks Wood Motors!

He
Review №22

Aaron was fantastic. Made the process easy and efficient. and we LOVE the new truck.

Ke
Review №23

Good communication skills and no pressure. Alex Rose was great and accommodating. Scott in financing was wonderful as well. Thanks again guys for working with me. You will have a repeat customer here.

Je
Review №24

Everyone was very nice they couldnt work any harder to get my daughter and son in-law in a vehicle I am vary happy 🙂 😊 🙃 😀 ☺ with them

Tu
Review №25

Great people who were easy to make a deal with. One of the best buying experiences Ive had.

Je
Review №26

Great service! On time getting started. Very quick! Comfortable waiting area.

mi
Review №27

I just purchased my 14th or 15th, hard to keep count, vehicle from Wood Motors. Have always had the best service and the friendliest salesmen.

sh
Review №28

Absolutely the nicest dealership weve ever dealt with and were from City areas and as they say here and it stands true theyre just real good people:-)

Ca
Review №29

They did an awesome job but sure could have used my floors vacuumed

Sc
Review №30

Our Saleman was great!! Richard Harrison was the best.

Sh
Review №31

What a wonderful experience. This was the easiest, fastest and friendliest place I have ever been. Jordan was awesome and Manny did a wonderful job. Thank you both for the great experience.

As
Review №32

I made an appointment with Wood Nissan and showed up a bit early. They were very fast and professional and gave me a good reference for some other body repairs that my car is needing.

Br
Review №33

New ECU needed programmed. Young service writer got me in promptly and tech performed immobilizer relearn and flashed ECU and I was on my way. Cashier was also very pleasant to deal with. A++ service

Ly
Review №34

Everyone was so helpful and professional. Richard was so great about getting me what I was looking for. My daughter also bought her first car a couple weeks later, she is beyond happy with the choice.

Do
Review №35

We appreciate the fact that the salesperson wasnt pushy, but helpful. We love our Cadillac, but was surprised that it didnt have floormats, or an extra key.

Da
Review №36

I called on Tuesday and spoke to Kap Johnson....and explained my concerns with starting the car.....He set up an appointment for me on Wed. at 10AM.......They are always very pleasant and want to make the customer happy......Thanks for a good job !!

Li
Review №37

They were very helpful in finding what we wanted and dealing with us so we could trade.

Mi
Review №38

Always worked with Jorden always positive and happy, I purchased 4 cars from here. Thanks yall 😊

Mi
Review №39

Good selection, but have gotten much better deals in recent dealings at several other lots: Ramsey, Clay Maxey, and Yarbrough. Probably will just skip them for future purchases. Friendly enough staff, just higher prices and wouldnt negotiate at all.

hu
Review №40

Kyler my salesman was super friendly and helpful. They got me in a truck no questions asked.

Da
Review №41

Professional service. Very pleaased

Sh
Review №42

Everyone made buying a new car easy and enjoyable.

Sh
Review №43

I was so happy the got my lights replaced under warranty and then absorbed $189 dollars! Awesome customer service!!

El
Review №44

Excellent service from our sales rep Ian Hope. No high pressure, listened to what I as looking for, worked with me on trade in, and made the entire experience easy! 2nd car Ive bought from Wood Motor and when I need another, that is the first place I will go!

Le
Review №45

Fast, friendly service. Above and beyond.

Sh
Review №46

Darren was so helpful he never gave up in getting me into a suv. I would highly recommend him because he keeps you informed on what is going on and what to expect and tries very hard to get you what you want

Ro
Review №47

Questionable experience, my Nissan was towed here for repair June 1st, because It would not start. It had over a 1/4 tank of gas. I picked the car up June 16th. The bill was 164.21 for a + side battery cable and labor. The mileage on the invoice says 87, 014, And says vehicle is low on gas not able to test drive.When I started my car the gas gauge was below E and the warning light was on. The mileage on my car showed 86, 030 miles. Something does not add up!

Cl
Review №48

Terrible experience. I paid for a service that I didn’t ask for. I have called and left a voicemail with a manger 3 times now with no return call. I will be taking my car elsewhere and won’t buy another vehicle from this dealership again.

Al
Review №49

Very nice people and a fast service.

Ch
Review №50

I really appreciate that coming to pick up my vehicle at my job is offered. It really helps when I work 12hr shifts.I also love that a safety inspection is done during my oil change. I have never felt that unnecessary work was recommended. And when work was recommended, I was given an estimate but never felt pushed to have it done at their location.

Am
Review №51

Wood motor has been so good to us. We did not expect to leave there that day with a brand new car. They Treated us good and Made sure we were taking care of.

Ja
Review №52

Bought a great vehicle from yall and you sent me a gift 🎁. With cookies and a special cup. Thanks for a great deal and gift too. Mel Hardy😊

Br
Review №53

Best experience Ive had with a dealership. Sales man was throwing his pitch but was not pushy. We will go back.

Mo
Review №54

They are always willing to help no matter how many times i need them!!

Ka
Review №55

I didnt have to wait long at all. Everyone was so nice and helpful. I always enjoy going.

Ta
Review №56

I delt with the service dept. Kap was very friendly and super easy to deal with and very understanding. I was worried about dealing with the service dept since i didn’t buy from Wood. But they was hands down the best i have ever delt with. Will be back and will recommend to others

Ne
Review №57

Dealings were quick. Staff was friendly and helpful. Wish they were all this pleasant.

Te
Review №58

Shane is the best! He always makes sure Im completely satisfied with the job that was performed.Great customer service!!

Ga
Review №59

Was an easy made it work for you

Do
Review №60

All questions we had were quick and clear. They were kind and courteous and patient with us!

Ka
Review №61

Love doing business with Richard at Wood motor Co! I’m 3 hours away and Richard video chatted to show me the car I wanted! I feel like I got a decent deal and they’re delivering it the same day! Thanks guys!

Jo
Review №62

Great place to buy a new car

Sh
Review №63

Had a alarm goin off called came in an the guys that work the desk in the Nissan garage fixed it in just a few seconds

ri
Review №64

Aaron was a awesome salesman. Very knowledgeable and helpful with buying experience. Made it fun!! Phil was great! easy process no high pressure fast close. Jacob in financing was pleasant as well. Being a veteran it was important to me that they thanked me for my service to our great country.The one thing that stood out the most was the owner mr.wood was out plowing his own parking lots .whenI can support the working man, damn right thats the business I will be buying from.!! Great people kind,friendly, and respectful thanks gentlemen for the new ram reble love this truck. See you for all my future needs .you definitely earned my business.

Ri
Review №65

Excellent place to buy a vehicle, I’d recommend to anyone!

Ca
Review №66

Everyone was friendly, cordial, informative, and didnt pressure us.

Pe
Review №67

Very friendly. Worked hard to get us the truck we wanted and even got us new tires for it. Very pleased with them and will do business with them again.

Ke
Review №68

Purchased new Frontier Pro 4X from Wood Nissan. Sales staff was friendly patient and knowledgeable. Sales Manager was friendly and helped with the sale in a calm low pressure atmosphere that took the pain away from a vehicle purchase. I was very relaxed through the whole process. I would highly recommend this dealership to anyone that is considering a new or used vehicle.

Ji
Review №69

Mark made buying our new murano really easy

Da
Review №70

Their salesmanship is top notch. Service center is great. I would recommend them for all you automotive needs.

Ma
Review №71

Great staff and a very welcoming environment! The service department is second to none. Fast and friendly service every 5,000 miles!

An
Review №72

For the large amount of money I spent the inspection I also paid for should have discovered any problems and all the problems I addressed with the head technician but when I received my car back I still have issues that were supposed to be resolved. Ive called back twice and left messages and got no response. It would be a one star but Ive been treated well in the past but that was years ago so obviously Wood motor has changed.

Ma
Review №73

The staff is always helpful and friendly.

Te
Review №74

Very friendly and help Alex is the go to sales guy he was nice and very helpful I recommend talking to him if u go in there and I love my new vehicle

Sh
Review №75

Eden made my car buying experience awesome!!!!!! I’ve dealt with numerous dealerships for the past 5 weeks because I wanted a specific car. I told him my situation, and he checked often to see how things were processing. He is very professional!!!!! Thanks Eden and I love my 2019 Hyundai Elantra Limited!!!! I didn’t even have to leave the house. My car and paperwork was delivered to me . You’re the best!!!!

Ja
Review №76

Nissan came through for me and Harrison in the service department went above and beyond to help get our Murano back on the road.

Mi
Review №77

We had a wonderful experience with John Price, we bought two vehicles from him within the last few months everything was smooth and hassle free, John Price is the man!

Ma
Review №78

Excellent service dept.

Mi
Review №79

Jacob & Garry are AMAZING ! Thank you both for all the help with buying my New 2021 Trax !

Ch
Review №80

Wood motor has always taken great care of me. For 5 years since buying my car there, they have done my oil changes at a great price & always do awesome job checking whole car over. Nice waiting area too. Thanks for the great job to all of you at Woods Chevy service center

RI
Review №81

Harrison at Wood Motor Company is the best!! My wife’s 2017 Nissan Altima SV is always done right!! Harrison always returns her cleaner then when she dropped it off!! Thanks again Harrison you always go above our expectations!!! You know what they say!! Happy wife Happy life!!

Ci
Review №82

Best customer service Ive had for years. I talked to a man in parts, then a mechanic, and then a cashier.. Service at all locations was outstanding.

Je
Review №83

Everyone was nice and made me feel welcome.

Ha
Review №84

I highly recommend Wood Motor Company in Harrison Arkansas! They have excellent cars, many to choose from! Amazing workers, they are very respectful, and helpful! They are also willing to work with you very well!

Ka
Review №85

I Love the service that I receive from the Nissan Side of Wood Motor Company. Harrison Woodfield and his co-workers always great me with a smile and take the time to listen to my needs and concerns. They take pride in understanding what I need done and go the extra steps to make sure everything has been done and completed. That type of service with a smile goes a long ways these days! Thank you all for your great service! Keep up the great job!

Ma
Review №86

I dont like a car buying experience that takes up all my time and frustrates me. Wood Motor Company sold me a new Nissan Frontier pickup and the experience was straightforward and the people there did their best to be considerate of me and my lack of patience. A very good experience.

Sa
Review №87

About as simple and straightforward a car-buying experience as you can ask for. Everyone was incredibly helpful. Cant recommend enough.

Li
Review №88

They spent the day corresponding with me about the type of vehicle I wanted, what I wanted to pay, and what I would get for my trade in. I got way more for my trade in than I expected which helped make it such a great experience. This is my second time buying from them and I will definitely be back. They are honest and work hard to get you in the car you want.

Fr
Review №89

Purchased a 2021 Kicks, Richard Harrison was great. The staff was expecting us that morning and could not have been more gracious and accommodatingThanks for the pleasant experience..

De
Review №90

We have always received excellent service. During the recent COVD issues it took us several extra calls to finalize an appointment for service. This was not the norm but was told it was a result of being short handed. Since this was the first time in over 30 years of using dealership for car service can understand it.

Me
Review №91

I had a wonderful experience!! Garry Ricketts is the the best salesman!! Always nice and willing to help you no matter the situation!! Thanks a lot!!

Ra
Review №92

I brought my car in for the oil change and tire rotation on 2/26, the employees were nice but I felt a little pressured when they told me the concerns they had. I let them know I wasnt going to have anything else done that day and then another employee came and told me the same thing.And while I was driving I started having issues with the driver side tire making a grinding noise and sounding like it was going to fall off. I had my dad take a look and found the lug nuts were not fully tightened. So my tire almost did come off. I will not be bringing my car there again.

Gr
Review №93

I have had my new truck in for regular maintenance and a serious problem with my transmission. Shane in the service department took excellent care of me and my truck. Repaired my transmission in a pretty quick amount of time to boot! I highly recommend Shane and his service crew and will continue to do business with Wood Chevrolet

To
Review №94

They did not check the air pressure in my tires when they rotated them

Ja
Review №95

Garry was our salesman and he asked questions about what we wanted and preferred. He took his time with us and we didn’t feel rushed and helped us find the perfect vehicle for us.

Je
Review №96

Had another great experience at Wood Nissan. Service advisor Lynden was very knowledgeable and helpful with what 2 needed to accomplish today. Looking for to my next visit.

Ki
Review №97

It was a last minute scheduling for a complimentary oil change. Every one was extremely nice and helpful. Thanks, Wood Motor Company!

me
Review №98

Horrible horrible place to buy your vehicle they will not return your calls or messages and screwed me on my price and interest and after I signed the contract they made me sign another one with higher interest with the same company and put 17 hits on my credit that won’t come off after they told me it would after 30 days it’s been months still haven’t heard anything and my credit is so screwed up. And I even put 4 grand down and still ended up with 600 payment at 22 percent and I had almost. 700 credit score until they messed it up and won’t return my messages

So
Review №99

Always a pleasant experience.

Da
Review №100

Great in and out in a timely manor, my advisor was was great and kept me informed

Information
29 Photos
100 Comments
4.5 Rating
  • Address:600 US-62, Harrison, AR 72601, United States
  • Site:https://woodmotorchevy.com/
  • Phone:+1 870-455-4768
Categories
  • Chevrolet dealer
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:8:30AM–5PM
Offerings
  • Oil change:Yes
Similar organizations