Stopped in for some TCBY as we drove through Harrison 9n our way home from a trip...didnt realize they were still around! 2 young people waited on us, noticed our pups in the car & gave us little cups for them too. Sweet!
I was sooooo happy to see them open at 10:45pm last night! The ice cream was amazing and they have the best waffle cones around!
Other recent reviews are spot on. 1 girl doing the work of multiple. She does it all really well and with a smile. Great frozen yogurt :) I have not seen one of these places since I was little as I am not local to Harrison or even Arkansas for that matter. Had a great experience and will definitely be back whenever I am in Harrison. Hopefully with my kids next time as it looks really family friendly. Be patient she is running her but off in there but she will still greet you and acknowledge you with a smile. Super customer service spot one. Remember some cash to tip if you are paying with a card ;)To the owner: You have a great employee value her and you should see about possibly adding a tip line to card transactions. I thankfully had some singles in my car.
First off the product is awesome. If youve never had frozen yogurt from TCBY, YOU REALLY NEED TO. Im old enough to remember when they first started they called themselves this cant be yogurt but it was a infringement on a copyright phrase so they changed their name to the countrys best yogurt. Regardless you will be so glad you stopped by.
The ice cream was great! I got to sample things before I outright bought a flavor and Im glad that they do that. The employees provided recommendations and were all-around helpful and fun to be around. The atmosphere was casual and welcoming too, so thats great. Its not a Baskin Robbins, but its certainly just as good being in an area like Harrison. Ill definitely be going back.
The food is still awesome but Theyre struggling a bit. Corporate must not be helping them out much.
The guy had made a pumpkin pie flavor that was amazing.
The lady working at the window did not understand what i wanted at all. she gave me two parfaits when i only wanted one and also wanted just two scoops of frozen yogurt.
Great Customer Service went in tonight and the owner as always there 24/7 working taken care of there customers. Had a chocolate shake hits the spot every-time! Zach and Tapanga keep up the good work
This location is set up similar to the orginal stores in the 80s with a modern twist. I couldnt make up my mind but the nice (patient) TCBY employee helped to create a delightful malt made up of a rainbow and white chocolate mousse. It went from colorful to a light green tea color that she topped with cherries. Oh it was the best malt Ive had in years from any place!! I hope shes working the next time Im there or I can remember for someone else to hopefully duplicate.
Great customer service and the drive thru moves faster then McDonald’s. They guys deserve more then 5 stars they bend over backwards for there customers.
There is one star employee there doing the work of five people, which is how I arrived at my rating. Its not possible to give a sixth star, though she deserves it, but it would be cool if the owner scheduled more help on the busy weekends so she could shine even brighter.
Ordered a shake and it was pretty thin in texture. But other than that it was okay.
Friendly service and nice and cool inside!
Needs workers, Acone wait was 20 min. Wont go back way TOOOOO expensive.
Great frozen yogurt!! The staff is consistently kind and helpful. The birthday cakes are amazing! 2/3 frozen yogurt, 1/3 birthday cake at a great price!
Tried TCBY for the first time this week. Doug was friendly and very helpful. He took the time to tell us what was in the smoothies we were interested. There was a long line, which to me its a sign of good service and product, and the line moved fast. Their smoothies are delicious! We tried the Berrylicious and Mangolada.
Very unprofessional atmosphere. Good people, just unprofessional interactions.
Yummy but needs to have hair nets or dont be behind counter
Love TCBY. Good service. Drive thru, you have to wait then they tell you to pull around when your ready to order. People might be tempted to order other things if they took your order at the menu board.
Great place the new management has differently starting turning things around. A lot cleaner and always friendly people.
Omg they have boba!! This place was awesome!
Try to stop in when we can being in a 18 wheeler if the lig is full cant stop.
Great customer service and great yogurt alway so clean finally all machines working.
Loved it reminded me of when I was little
Went thru drive thur both times weve visited. service was great & ice cream was yummy! a bit expensive but a nice treat.
Very good ice cream and very friendly staff
Enjoyed my desert, employees were Awesome
Love the daily deals!! Pink Pineapple smoothie hits the spot!!
Ice cream tastes good, kind of spendy. Place was clean. Staff was very friendly to us, but while we were in there shed let out a random curse word when something went wrong (at one point it was just because some napkins blew in from the open drive thru window.). Wouldnt have cared it we didnt have the kids.
They should have 2 people working one person is not enough
Great prices. Great ice cream. Was pleasantly surprised. It was delicious. It was sweet but not over sweet. The thickness of the shake was perfect. And the nice lady behind the counter made me a very awesome deal since it was my first time there. I Definitely wanna go again.
Very clean very nice people.
Bussing
Several reviews mentioned slow service due to only having one worker. There was only one person when we were there, but the service was very quick. The frozen yogurt machines had limited flavors but there were quite a few scoop flavors to choose from.
Great.. Always dependable on great fro-yo!
Delicious
Girl was super sweet and helped us decide on our toppings. Very informative. Good price and tastes AMAZING!
My family and I stopped in here while on vacation. The shop seemed clean, the girl behind the counter was very nice, there is a variety to choose from but wouldnt have minded a few more. The only thing Ill say is that there was only one person working so it took a while to get everything.
I love the smoothies and the fro-yo! I wish they still had cakes but what they do have is very good!
First time here...customer service was great...smoothie was great as well. The young lady behind the counter was very nice.We had a nice chat...look forward to going back.
Good milkshakes
Had a whole group of people push past me while I waited in line. Both workers behind the counter didn’t even acknowledge my existence. Was absolutely ridiculous. When I was finally able to order the girl that took my order and made my ice cream was extremely rude. Most likely will not be back even though the product itself was good.
My family experience wasnt very good . Thy were having a BOGO and figured the BOGO worked like all stores buy one get one .Not here we order the expensive item and figured we would get one for .38 not here . They did not explain the sale got to register and it was $16 instead of $8 .They need to have their staff tell people how the sake works instead of waiting till it is to late to change it . We were not the first to experience this several people after wasnt happy either . So beware of the sake and asks lots of questions since the sale has hidden requirements . They had to be the exact same in order to work :--(
My first frozen yogurt. Its different, but a nice treat. Try it! Reasonable prices for an extra indulgance.
They were out of a lot of things, but the staff seemed to try to make the best of it. The inside was clean and the staff was friendly.
Tasted great but the worker had a bad attitude!
They were out of strawberrys. It happens. Only one girl working in the place . She was doing it all. She was very nice. But the wait time is terrible.
Pricy and place is always looking like it could use a deep clean. If they had better management that would make their staff deep clean during slow periods it would be a better sitting place. I understand they are more costly but for the price the place looks horrible.
Bought a banana split didn’t have no To go container. Went all over our car. It was melted..,wasn’t to happy!
Havent been to one in ever, loved it. Staff was very friendly and helpful.
We just waited 30 minutes for 3 smoothies.Service was awful and the smoothies tasted like ice with very little flavor. I will not he going back.
Kind employees and great ice cream.
Very good and staff was really nice. I took my two little ones there and they loved the rainbow ice cream.
Dipped yogurt was good. The soft serve machines were all down.
The whole family loves frozen yogurt, great place to go for a special treat!
Awesome
Took well over 15 min sitting next to the order box before we decided to leave. There was only 1 car in front of us.
Ive cream was great, but bathrooms needed attention
Its a nice place to take the kids for a break. Nice selection and kind employees.
Great product but so slow. Took forever in drive thru.
The young man behind the counter was by himself and swamped with customers. He worked fast with a smile on his face. The ice cream I got was really good.
Expensive but..pretty good fro-yo. Bring back the coffee flavored fro-yo.
My first visit and loved the parfit.
There are not many TCBYs left that still have this classic format. Other locations have gone to a pay-by-the-ounce. This location is still full-service, and great service at that!
A little slow in service but great product
Prices to high....my daughters ice cream tasted freezer burnt
Always good. Glad its still around. Store front needs revitalized.
Best ice cream shop in Harrison Arkansas. Freindly and courtoues staff
We are from out of town and decided to stop for a treat. First off, we are used to self serve TCBY, and this was more expensive than that. The worker who served us was nice, but everything else was downhill. The scoopable ice cream looked old and crystallized over, several tables were dirty, the womans bathroom had no toilet paper, and the mens bathroom had no towels. Now if there had only been one worker I might be more sympathetic, but there were two, possibly three workers there, standing and chatting. Then, to top it all off, my daughter found two hairs in her yogurt. We threw it away, left and vowed to never return. Just go next door to Wal-Mart and grab a pint of ice cream and do yourself a favor.
Ice cream was good but was out of a lot of flavors. Maybe they carry less in the Spring compared to summer.
The frozen yogurt is always amazing and the store is very clean and smells nice. Ive visited multiple times and plan to go back even more.
Great place brings back memories from when I was a kid
Staff was nice and the store was super clean! We love going there!
Tastes delicious. Staff is always friendly plus there is a drive thru
Loved it!
Good frozen yogurt and ice cream.
Fro yo is great. Life.
Good assortment and good service.
Awesome service and very clean.
My daughter loves this place!
Delicious treats and the staff is friendly.
Great way to end vacation
They have over 30 flavors of frozen yogurt
Great ice cream, many flavors.
Awesome white chocolate mousse but bit expensive. Worth it though.
Excellent service and great customer care.
Wasnt very tasty
Drive thru is very nice.
Not bad long wait in line though but they were short handed the girl was doing the best she could looked like .
Lady was extremely rude. She was rude to my kids and kept looking at her watch. For 3 ice creams that cost $20 next time well go to Dairy Queen.
Ordered a non dairy shake, and watched as the girl poured milk into the cup. She put two holes in the bottom of the cup while mixing it, and when I mentioned that there were holes in the cup, she acted like I spit on her. Neither girl acted like they even cared that they had a job!
Love their yougurt
White chocolate moose in a waffle cone!!!!!
Its like the old TCBY from long ago. Not like the new self serve.
I wish they delivered lol
Will not be going back to this place...not ever.