My son and I just had an amazing shopping experience at this location. Fair prices with excellent service. Thank you Chad! It was definitely worth the 2 hour drive.
Went to get my motorcycle tire balanced & the guy was fast & came out to my car & got the tire & carried it back. Then didnt charge me nothing cause the tire was already balanced...
Great service. Very good customer service overall. Fair pricing on used and new equipment..
This business is 5 stars all the way! Parts, service, sales top notch!
They got me back on my bike at a reasonable rate! I had a voltage regulator go so I ran my battery down time and time again. So I strapped it down and hauled it in to the doctor hahaa. Most of the other motorcycle repair places were too busy to take on new clients, but Valley motorsport got the repairs done in a week and a half. Its nice knowing I can use my bike with confidence again!
Very personable people staff
Ive bought many different ATVs and bikes off Tim. Wont go anywhere else. Great Service!!
Very nice place nice people and parts are cheap they take care of you really good they will make sure you are getting the right parts and sales are not bad either so if your looking for parts go here.
Friendly and knowledgeable
These guys r awesome!! gr8 selection! they dont have it they will go all out 2 find it!!
Very trustworthy! I have purchased 2 motorcycles and 1 quad throughout the years and could not be happier. I also have been to them for accessories, helmets, clothing and service and will continue to use them. You will not regret dealing with these guys!
I had the rear tire changed on my motorcycle and when I went to leave the parking lot my rear brakes went completely down because they had never even test ridden my bike and ever since I had this tire put on there has been a vibration coming through my pedals whenever I use my brakes. I will never take my bike back here to be worked on again.
Excellent staff and service. Thanks.
Only shop I found willing to put a rear tire plug in. Hole was tiny (brad) and inside the tread valley and straight in. I dropped by before lunchtime and waited - It took them longer than they thought, but would not charge me anything! (And it only took 15 minutes or so). 300 miles later, on Interstate and with passenger - plug is fine.
Chad is experienced and no pressure. Gave us information and not a sales pitch when we were looking for a quad. We had been to multiple stores and Chad is the REAL DEAL. Family owned and love supporting local. Truly an extraordinary experience. We will be back for more!!!!
I was in the area of Harrisonburg, very nice and clean dealership. The staff are friendly.
Rick Chad and Tim will take great care of you. Reasonable and honest people to deal with. Go see them!
Great People, friendly and Helpful!!
Great shop with lots of experience and honesty. No high pressure sales, and only good answers to all questions. While other dealers are closer to my home by half, I am going to travel here to do business. Thats an hour and ten minutes ... One way. They are worth it!
Excellent products, price and business. Employees are great!
I bought my first Polaris here! Very personal experience!!! Great staff ! Helpful and friendly. I live two hours from them. The owner as well as staff accommodated me as much as possible!! I will definitely be back for my next purchase. The staff went out of their way to make sure I was a satisfied customer! Thanks Tim and Staff! See you soon!
My husband,Bill has had several accidents .....T hey are always there for us no matter what or how far! we LOVE them dearly! .... mary& Bill.
So, didnt get everyones names but Everyone here was awesome. My Sons dirt bike needed rear tire tube. I called saturday morning and Rick (service manager) was able to get us in. We actually arrived earlier than our appt hoping to be able to go get lunch with the two boys and guess what....they took the bike right back.sales person there, showed us around and answered all of mine and my kids questions (even knowing we werent going to buy anything there).Even the person that did the service was great when he brought the bike out. Helped me get it in our van and gave me a general, overall opinion of the bike.Price wise was very fair I thought as well.Thanks guys, we will be buying something from you towards the end of the Summer!!
Great group of people, very helpful when i go to get parts to fix or just service..
My friend and I were on a trip from Richmond, VA, to Seneca Rocks WV, when my buddy dropped his Z1000 at a gas station, breaking off his front brake lever. We called Valley Motorsports, and Chad got us back on the road in less than 20 minutes! He didn’t have a lever in stock, but actually took one off a new bike in the showroom and installed it in the parking lot! What more can you say?! Way to go Chad! You saved our trip!! A million thanks!!
Floored by the incredible service. Best shop around! (We tried others.) Go see these guys no matter what you ride. They helped us solve a problem on the fly while we were on the road. We couldnt have finished the trip without these guys!
To start with I love the Kawasaki products weve purchased, weve bought a 2018 Kawasaki 50cc four wheeler and a 2018 Kawasaki 4x4 mule both of which are new. They both are great, the first few times we were there they were great and we couldnt ask for more, we recommend them to our son also. However today we went over because the 50cc battery went dead and was covered by the warranty, after a conversation with the parts department they finally said they would replace it. It got incredibly frustrating when I was in line, I was waiting for the battery and also was purchasing some filters along with a few other things, I was asked not once but twice to step aside for him to wait on the people behind me. Im always a very patient and understanding person and Im not hard to please but I had a doctor appointment that we needed to get to so I spoke up and made him aware that I didnt have much time and then he finally finished up with me. I didnt feel like they appreciated my business. Its a bit sad because we are looking to buy a new mule for our business as well as a second new 50cc but Ill be taking my business elsewhere instead of using Valley Kawasaki in Harrisonburg again.
People are awesome
Their labor rate is fair. their service/parts dept was short and rude with me when i picked up my quad/ lost a valuable, loyal customer !!
Friendly staff, helpful no stress salesmenFast service. Good selection very reasonable prices. 🖒🖒
Cursing out a customer because they wanted to make sure if the needed a bill of sale or not. Real professionals at this store. Go to blueridge powersports instead, much friendlier staff and much more professional.
Worst customer service I ever saw younger guy works there is so rude and tore my rim up I will never go back
I have dealt with this group of great people for many years since they were in the older shop they never forget the customer and will treat you right I took my gsxr 600 over to get fixed and they did it way less than anyone else could i was expecting a 400 dollar bill and it was only 177.00 cant say enough about these guys. thanks valley power sports.
I brought my ATV in for a repair and they was talking about 3 weeks so please dont take your machine there for repairs
The personnel quickly & efficiently dealt with the problem that was presented them.
Friendly knowledge people with great service service.
Tons of great toys we enjoy both Polaris and Kawasakis over the years
They are one of the top Suzuki dealers in the country.
Have purchased two bikes from them and they are great to deal with. The whole staff from sales to service is very helpful.
Tim and his staff are always great to work with. No high pressure, just honest friendly people.
Tim and the gang are always great .
I was riding a 5000km loop from Toronto south, and then up the Blue Ridge Parkway. My tires were getting rough and I got online looking for a shop. I called Valley Kawaski-Sukuzi at about 5pm. Not only did they have a good set of tires in stock, they made an appiontment to put them on first thing the next day. Honest pricing, good work and excellent service!While waiting I browsed through the shop. A nice selection of bikes, and a smaller but okay selection of helmets and gear.Shop is clean, professionally mananged and they seem like straight shooters.
Save the story but older gent and parts window had really poor customer service. Ill give a star because the younger guy selling dirt bikes was friendly when I walked in.
Short and sweet -- you simply cannot go wrong at Vally Kawasaki-Suzuki!
I have been shopping here for years. Great staff and great deals.
They are very helpful enjoy going in there
Not good, tried charging my wife and daughter 4.79% instead of 3.99% which was plastered all over the store, expected more especially when we bought two 4wheelers should not try to take advantage of my wife and daughter NOT GOOD BUSINESS
Nice selection of helmets.
Great people to deal with!!!! Know what they are doing!!!
Great place. Owner treated me like he knew me.
I wouldnt trust my motorcycles to anyone else
Friendly and great service.
Awesome toys and professional salesman
Victory dealer in my area.
Nice store, clean and well-organized.
Very helpful and knowledge staff
Always great to talk with
Parts department was excellent
Great service
Great shop
Friendly
Fair and honest
Motorcycles and Schtuff!
Staff is amazing
Good people