Had a great experience. Both sales people were so helpful. Easy on all ends. Fair prices and very knowledgeable. Really assessed my needs and delivered. Cant wait to get my new bed. Will definitely recommend.
My wife and I were greeted by Jay and Danielle at the Store in Hartsdale.They both took all the time we needed to make sure we found the right bed.They worked with us on financing the bed and gave us the best deal possible.We had been shopping online and at other stores.The thing is we knew that they really cared about what we needed and would be there in person to stand behind the bed.It’s not always about price. It’s about who will be around to help you later for what you need.We will be back for more and I suggest you give Mattress Firm in Scarsdale a shot.Customers for Life.
Great customer service by Jeff. Honest. Helpful. Chilled. Authentic. Knowledgeable.Guided us and got us what we needed.
Nofel displayed excellent product knowledge in showing me how and why this was the mattress for me. While I had been to the store before, but couldn’t decide, Nofel explained every detail to me in a manner that resonated. I can thank him enough, nor wait until I’m sleeping on this wonderful mattress.
Roxy is knowledgeable and helpful ensuring I got the best deal and the best mattress for my sleeping patterns :)
The ladies were very nice and attentive to what u wanted
My girlfriend and I ordered a mattress on 3/28 and there has been no trace of it. The sales reps (Roxie, Jeff and Jay) have been very helpful trying to find it but at the fault of the warehouse and higher management, they have been unable to. Were very disappointed. The lack of communication from the warehouse and higher management is unacceptable.
The salesman was fantastic. Really really nice guy although he was new, he tried really hard to help us and in fact we did buy a mattress from him. Happy with our experience
Jay was awesome he helped me navigate thru my mattress needs he is an awesome guy and super helpful
Sales rep roxy made the difference. I put difficult parameters on what i wantrd and ahe met the challenge. She even worked after hours to help me. Restored my faith in sales people.
We had a great experience with Jay he made sure to we found our best suitable bed explained about the technology in the mattress and took us thru the financing process he was very polite and definitely knew what he was talking about altought we havent purchased the mattress just yet well definitely be back !
We originally were looking for a box mattress for our back pain issues. Just so happened we were a block away getting an oil change and wandered in the store to just lay on the mattress. Nofel was amazing, very knowledgeable, and patient with us. We tried about 15 different beds, and he was patient. Nofels sincerity and character sealed the deal for the impromptu sale. Thank you!
After numerous back aching nights, I finally decided to get a new mattress. After hearing my needs, Jim introduced me to an extra firm mattress with unbelievable savings! Than you!!!
Stephanie was nice. She was very helpful. She brought me to all the different beds. She was not pushy which made me feel less anxious. She was so knowledgeable about ALL the mattresses in her store and she was right on point. When she explained the mattress to me and I laid on the mattress, it was exactly as she described. When I’m ready I’m going back to Marress Firm.
Great customer service. Knowledgeable sales people. Efficient and informative
Smooth and easy.
My experience was at central avenue mattress firm with Nofel. He was great help and it was a fast and easy to pick out the perfect mattress for me!
Nancy was phenomenal! Low pressure, happy to answer any questions we had. Gently offered suggestions without being pushy when we were at a crossroads. HIGHLY RECOMMEND
GREAT SERVICE CLEAN STORE VERY COVID SAFE....
Salesperson was very knowledgeable and helpful. The only negative was he fir not know how to let me pay via ApplePay which would have save me an additional $50 or so.
Rep made it easy to purchase had to go to another location to pick up.
My husband and I went today to purchase a new mattress. Jake was amazing, he really knows what he’s talking about and went out of his way to make us happy!! Thanks Jake
Excellent customer service by Terrance. Great experience.
Mrs. Pasqualetto was so sweet and kind. She showed me every single mattress in the store that fit my budget. She also guided me throughout the selection process. I finally selected the one I wanted.She is a professional and you should buy one from her as well. Thank you!
Aniseh was the representative that assisted me. She recommended some of the best mattresses and worked within my busget. Would definitely recommend Mattress Firm and Aniseh’s assistance and experience in Hartsdale NY
Great customer service!
Excellent service and choices. They really know mattresses and make sure you get the best choice at the best price. I always buy from here and have been a loyal customer for a long time.
This is for Nick the Manager from Hartsdale. Nick was excellent!!! He guided through the whole process without pushing us into decisions. He explained all the options available and helped us realize the important factors when selecting a mattress. He assisted us on processing the credit we had from our last mattress and worked extremely hard to get us a great deal. I have been speaking with my family and friends about how much my and my girlfriends life have improved from getting much better sleep. Its to the point that when we go on vacation we realize how much better our New King Mattress is at home. I will definitely recommend others to visit Nick and the Mattress firm staff going forward.Nick was a life Saver LC & MC
They are a bit expensive but I got a good deal and a quick delivery date. I also wanted to exchange the mattress I purchased with no problem as long as it was under 90 day. I think that was a promotion or it could be standard. You need to ask. They were very helpful.
GREAT SERVICE!!! GREAT PRICES!!! NO HASSLE!!!!MY SLEEP EXPERT RAY SANTIAGO AND MANAGER ARTURO BURGOS TOOK GREAT CARE OF MY FAMILY, BOUGHT 3 MATTRESS AND 6 MEMORY FOAM PILLOW!!! WILL DO BUSINESS AGAIN!!! THANK YOU!!
This Mattress Firm has a great selection. Vish, the manager, was extremely knowledgeable, professional, and personable! He spent a good amount of time helping me make a final decision on an order I had purchased. He explained various options. When I left, I was satisfied i had made the right choice in my purchase!
Sales staff were very helpful, not pushy, tolerated my kids running around the store (fortunately nobody else was there!). Prices seemed reasonable and we got the mattress the next day. Would definitely recommend to others.
Nofel was great!
Very good Richard was good.
My husband & I throughly enjoyed Corey. He wasn’t pushy - instead he was patient while we tested nearly every mattress (a few times) & was knowledgeable with which options would fit our needs. Looking forward to a great night’s rest! 😴
Go see John Puttre for all your mattress and box spring needs. We found him to be professional, knowledgeable, courteous and easy to work with in choosing the right products for us. No sales pressure made the experience an absolute delight!
Excellent experience. Inventory was extensive and Corey was extremely knowledgeable and helpful. Highly recommend Mattress Firm in Hartsdale - ask for Corey!
I was looking for the best deal on a mattress, and Vish, the Showroom Manager delivered!!!he worked with my budget and was very patient. I got what I needed. Highly recommend Mattress Firm in Hartsdalehighly recommend Mattress Firm in Hartsdale
Corey was a great salesman and helped me out tremendously. Ended up very happy with my purchase
Come see Corey at Mattress Firm Hartsdale! He is very helpful and wants his customers to find the right bed! Excellent experience!
Great service and knowledgeable staff. Took the time to understand our needs
Vish was an amazing sales manager I went to several mattress stores and he was the only honest person. He told me what i needed for my son and he was was so happy with his 1st twin bed. I will recommend him to all my friends to buy from Vish at Hartsdale location
They totally disguise the price and specifications of the mattresses. Good selection but you can find the same selection at Raymour & Flanagan
It was a really phenomenal experience! The manager Vish was awesome, I love my new mattress and my daughter too! Please go see Vish! He was 100% honest and very detailed!
Great service and an impeccable knowledge simply a great fantastic accommodating experience Corey is the best ⭐️⭐️⭐️⭐️⭐️
Made ordering a mattress a breeze-- Corey and Johnny gave excellent service and personalized help on shipping!
Cory was a pleasure to deal with. Would definitely reccomend him to anyone in the area.
Jeff and nick were great. Quick easy and a great price for a new mattress.
Great place, John was very helpful and provided great service . Very informative and gave us a great deal on a mattress . Would recommend a friend
My husband and I had the best experience with John, he got us a good deal and the best mattress, Ill recommend him.
I recently purchased my mattress at Matress Firm in Hartsdale. I highly recommend you see Barry he was extremely courteous and highly professional in helping me chose the right mattress .
The best sales manager ive seen so far, great communication and nice sales rep.Keep it up VISH.
Very good service.
Come see vish beasmoney, he is very helpful and gave me and my wife a good price on our comfortable mattress
Come see John in Hartsdale! Such an awesome experience and he got me the best mattress in the world!
Just see Vish the best
Vash was very helpful and courteous