After dozens of visits over the years for the smallest of items, I can say I’ve never been disappointed. It feels like there is always a friendly face waiting to greet you and point you In the right direction. The advice is priceless!!!
My go-to hardware store. The staff can not be beat.They are super friendly and helpful (if you want it) they also leave you alone to stare at paint colors till your satisfied, which I appreciate. They have everything I need for projects.
They always have what I need!
I went here today to buy some paint. Im disabled so I called from the parking lot. A kind and friendly employee came out, took the can I had to match it, and my debit card. Then he brought out the new paint, my receipt and my debit card. 5 Stars for sure!
A review for this store is way, way overdue. For that Im sorry. I cant say enough great things about the staff here. Theyre always willing to lend a helping hand and make sure you have what you need. Everyone asks if there is anything that can help you with. They are very hospitable, knowledgeable, and kind. And often, theyll go the oven beyond for the community.I am a local ER nurse and last March we had run out of n95 masks for Covid at the hospital. It was a very scary time. Masks were sold out in every store and online. The staff knew that I had been looking for protection so one of them put the mask aside for me for the next time I came in and gave me a p100 respirator, thanked me for my service, and said it was on the house per the owner. That really touched my heart. It gave me hope that as a community, we can stick together and care for one another during difficult times. And that were not alone.Ill never forget that moment because it may have saved my life. From the bottom of my heart, Id like to thank the staff at Harwich Ace Hardware for their kind gesture to me and the continued amazing service I experience every time Im in that store.Cheers to you all!Sincerely,Justin Bennett
A memorable experience at a hardware store ... Which says more than words could convey, as hardware stores feel more foreign to me than almost anything. Generally I dont make things for people to use, or fix things that break from being used. So being walked thru (quite literally) a concept that was brand new to me was met with genuine interest and considerate thought. So being provided with return ideas, suggestions, and instructions was such a relief! All of this was done with a genuine desire to please, sincere enthusiasm for helpfulness. I look forward to my next project and I know exactly where I will go to get any help I will need along the way. This particular hardware store is three towns over and a 20min drive from where I live - and still it is the one that will help me get the next job done!
Love love love this store. They have everything you need for your house in 1 store. With the best service around. Truly 1 stop shopping
Everyone is so Helpful 5 Star
The best hardware store on The Cape. Warm, friendly service. If they dont have it, they always know where to send you. These people always bend over backwards to please the customer .
Always plenty of people to help, enjoy shopping there
Always friendly and willing to help. Chances are if you need it, they have it. Its a go to store for me.
This place is awesome. They have a lot of people working at any one time, and they are always eager to help you resolve your issue. As far as customer service is concerned, this store is way up there!
Great hardware store. Staff always very helpful. Also find their prices better than some others.
Friendly courteous and helpfully always reasonable priced items??
Always helpful and usually have what I need.
Best hardware store around.
Great hardware store
Went to get paint thinner. Got it !
Great hardware store. They still have actual people who have knowledge about what they sell. The selection is better than most smaller stores
Standard Ace Hardware, very nice staff. Hours could be better.
Excellent for paint and design help. Otherwise just a great local hardware store.
Best hardware store ever. Very helpful, knowledgeable staff. They seem to always have what I need and give me helpful advice for projects.
Very friendly employees
It may seem small, but their selection of products is phenomenal. The staff is always a great help and take time to understand what you need to suggest the best products.
The people Are knowledgeable and very willing to answer questions to help.
The best hardware stove ever. Multiple people help me at every visit. It is the opposite of the horrible experience I have every time I have to go to one of the giant stores- where no one helps me or knows anything - I have sworn off going anywhere else- staff are the best and they have everything you could ever need
Nice place. People are always very pleasant and helpful
Best selection in Chatham area.
Very nice people and good selection, but the place feels a little crammed and the wait outside can be long.
This is the quintessential community hardware store, but with so much more. Amazingly helpful, courteous, knowledgeable staff. The store has a wealth of products, such that I cant remember the last time I needed something and couldnt find it there. Their prices are competitive and reasonable. So glad to have this business so close to home!
Great customer service!!!
Not sure why anyone wouldnt give this store 5 stars. 99.9 out of 100 times they have what I need. Staff is AWESOME.
The best hardware store on cape cod !!!
My go to local hardware store. Full of very helpful folks.
They have everything
I less than 45 second away when I need something I go there first and they always seem to have it#1
Love this place. They always have what I need and the service is great. My dog is always welcome, too.
Store is amazing! Helpful and friendly staff, everything you need for home repair and projects. Great selection of gas grills, paint andcsupplies, etc
Outstanding customer service. Always well staffed and very friendly. Knowledgeable employees. Well stocked.
Awesome hardware store. They have everything I need for painting.
I went into the store on a Saturday with just the names of paints from another company and was immediately helped by the salespeople. One man spent at least 20 min. with me looking up color names and pulling matching samples. I was able to match the Kelly Moore paint with a Benjamin Moore color almost exactly, ordered the paint over the phone, went to the store and another salesperson brought it right out to my car.I will definitely go back to this store in the future. They are very customer oriented!
In addition to paint and decorating supplies this is a very well-stocked hardware store. The prices are very competitive and the number of people ready to assist you is astounding. The owner, Paul Fox, is truly dedicated to serving the community.
Excellent local hardware and paint store with knowledgeable staff extensive inventory and friendly service. Highly recommended.
This is my go to store. The staff is great and the prices are very competitive. The paint department is great. I am an electrical contractor and a Harwich resident its great to have a store like this.
They have lots of help here. 3 cashiers.Ben Moore Paint, a wide variety of every thing you would expect a good hardware store to have
This is not the closest hardware store to my home, but its the one I always go to. When you walk in, there is always a friendly person who asks if you need help. And if that person doesnt have the technical experience to answer your question, they will find someone who does. And their prices are more competitive than any other hardware store Ive been to on the Cape, including Home Depot in Hyannis. (Ive compared electrical, bath, and paint supply prices to HD and it was always less expensive here.) Its a pleasure to shop here.
Exceptionally helpful and well trained staff. Management truly cares about customer service. There is always someone there to help you find what you are looking for!
Great local resource. They have a good selection of the stuff we need, fair prices, and helpful staff. Great paint department. Management is visible and friendly.
The staff are really helpful and they have everything you forgot at home.
Great staff, good prices on paint
Lady at counter was rude. Also very crowded.
The staff at Harwich Paint and Decorating are amazing. We had inadvertently locked ourselves out of a room and couldnt release the lock.The staff responded to our problem immediately and came up with a range of options for us. Because the store was closing, we were worried that if we were not be able to fix it ourselves as they had demonstrated, we would have to wait until the next day to get in the room. Rob then ofered to follow us home and released the lock in under one minute. He refused any gratuity and was completely competent, friendly and helpful/
Great place. Has a little bit of everything. Nice people work here.
Good place. Plenty of knowledgeable help
The only place in the Cape where you can find good wall paper and the right paste (adhesive) great service they know what they are talking about .
Excellent paint and decorating store... very good hardware store... good loyalty program.
Great selection and prices. Dave was super helpful and courteous!
Great staff always very helpful, great selection
Excellent ice cream but sadly destroyed in fire. Hoping that they rebuild in time for summer season.
One of the best hardware stores on the Cape.
Good hardware/paint storeStaff is knowledgeable, friendly and ready to help
I had fun in this store they had lots of great items for painting and home gadgets.
Love this place. Great service for all your painting needs.
This ACE hardware has most everything youll need. Helpful staff too.
Great place Matt was super helpful!
Always find what I need. Friendly staff.
This place is great, staff top notch, knowledgeable and friendly!
Very helpful and friendly!
Always great service and help for what ever you need.
The best service...wonderful people.
Very helpful hardware store and more!
Good local hardware store with emphasis on decorating.
Very friendly customer service and the prices are cheaper there then other stores and very big selection of stuff
Awesome customer service!
Very nice and helpful!!😎
🤗 they have what im looking for everytime
Ace is the place! Friendly knowledgeable employees
Decent store, BRUTAL radio ad
Great service and Knowledgeable employees!
Great place and awesome customer service
Friendly helpful
Very helpful and friendly.
Cashier was so rude because all I had was hundred dollar bill all she had to do was say absolutely not cant break this instead of throwing my item on the floor and throwing a hissy fit never go back there
I still call it Town Paint.
Always helpful
Clearly and organized
They have it all
Very helpful
Love it!!