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Starbucks
513 NY-111, Hauppauge, NY 11788, United States
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Starbucks
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Br
Review №1

Half full venti- asked for no foam so the cup wouldn’t be half empty once the drink settled. Aggravating, especially because the drink was not cheap!

Ka
Review №2

Just visited Starbucks for some afternoon treats. The best staff ever!! So fun and friendly. The woman who took our order had THE best personality ever!!! She was so full of life, it made our afternoon!!! Thank you so much 😊

St
Review №3

Beth was a pleasure while placing my order. She had the most positive attitude and super friendly. She deserves a raise!

Th
Review №4

Fast and friendly. Always a staple. Quite consistent.

sh
Review №5

Always great service. Drinks done perfectly every time

Li
Review №6

Staff is lovely, coffee however is the worse I’ve ever had. Not sure why they don’t know how to make simple coffee.

Pe
Review №7

This Starbucks is mismanaged. Some of the staff are extremely rude and pretentious. Orders come out wrong seven out of ten times. This store has changed management at least half a dozen times in a short time frame. Some staff are kind. In my opinion all staff need more technical training in addition to mandatory cultural diversity training courses. The parking is absolutely very difficult to navigate and maneuver safely. I recommend you check your account to verify accuracy of every single transaction.

Ja
Review №8

Convientiently located off a major road and near many businesses and plaza, it can get pretty crowded. But the drive thru goes quickly. The staff was friendly and the food was delicious and correct!

Gi
Review №9

I love this location. All staff are very friendly and helpful. Starbucks is a well known franchise, however, not every places are created equal. Starbucks has gift to anyone on birthday with an ID a free beverage. I first went to a location inside Target on Carlton Ave. Since I didnt know I need an app to order the free beverage, it took a while for a staff to help me, however eventually, no one wants to help, so I could not get my birthday gift. This location, however is totally different. They bend over backwards to help me. And introduced to me which one they think is a better choice. So I got a large blonde vanilla latte for FREE! I am very happy, and needless to say this Starbucks in Hauppauge will be my go to place when I crave for a Starbucks coffee! Special thank to Nicky and the friendly guy who made the latte for me!! I have to say, a little bit of patience and kindness goes a long way.

Ky
Review №10

Always a pleasant staff and clean cafe.

Rh
Review №11

Love Starbucks but the location was horrible it was created for drive through so if you walk in its a mess getting out

Br
Review №12

Good not great a bit $$

Pa
Review №13

Horrible service. I was charged two different prices for the same identical drink. Horrible customer service and parking is a mess in my opinion. Some of the staff are extremely rude and obnoxious.

Jo
Review №14

Its Starbucks. But a good Starbucks. Service is always friendly and even long drive through lines move pretty quickly.

Du
Review №15

Horrible parking. If you’re not going through the drive through, good luck getting out of there when it’s busy. That said, staff is among the best I’ve seen at a Starbucks, definitely the friendliest. Bad location, good store.

Je
Review №16

Always great quality drinks and service here but the drive through and parking lot situation is very hard to get in and out of easily, always has been.

Sb
Review №17

Great Place! JUst wish they would make their Chai teas a little less watered down.

Ha
Review №18

Good coffee...take themselves a bit too seriously. Head across the street to Dunkin!

Mi
Review №19

Staff is quick and friendly. Place is always clean. I give it 3 stars because the location is awful. Dont bother trying to turn left into the parking lot or turning left to leave, 95% of the time it will be impossible. The Starbucks on Main Street has a better location but the staff is ridiculously slow so basically pick which youd rather deal with.Drive thru is also normally packed.

Ke
Review №20

Horrible attitude from all the staff, again asked and paid for extra berries did not get them when asked for them when drink was ready the girl rolled her eyes and said now YOU have to take the top off i responded with a no worries just want what i paid for. Also asked for light ice there was so much ice there was hardly any drink in the cup

An
Review №21

I go in usually in the late afternoon ! Big Thanks to BennyZ with fast in and out service, he always has a smile on his face and so positive !!! . one thing parking lot is aids but line does move quick

Ge
Review №22

Its overpriced 4 aMass produced beanEgg wrap was coldAnd mushy!! Mc Donnels is so mushBetter !!!

Ab
Review №23

Squid games

B
Review №24

The only place with a good selection of tea you can drive through. So happy to be valued, not a coffee drinker.

Pe
Review №25

Only Starbucks I know that is making people who preorder wait on a long drive thru line during this COVID19 situation. Horrible customer service and a drive thru line that stretches out to 111. They even have Doordash and Uber drivers waiting on the same line. Why have a pre order app if I am going to wait on the same line with people ordering and paying?

Ve
Review №26

Impossible breakfast sandwich is amazing 🤩

st
Review №27

Super duper fast drinks, i always get a pumpkin spice and double shot espresso. Shout out to Benny for always having my drinks perfectly made

Eu
Review №28

Nice atmosphere and friendly people. I wish they didnt have a drive through. The music selection is really good.

ch
Review №29

Love Starbucks. The staff at the Smithtown location in particular is incredibly friendly. They know me now from my frequent visits and sometimes remember my usual order. They also make the best double shot on ice, Ive tried it from other locations and Smithtown does it best

Fr
Review №30

I prefer this Starbucks over others simply because of the layout of the store. You walk into a store that is essentially a rectangle rather than many of the odd shaped ones. It allows for a better flow for the line of customers. Also more seating than most in the area. Staff was friendly and efficient.

Do
Review №31

Truth is I love TEA more than Coffee, but when I NEED Coffee- here is where I come- still a S/F Cinnamon Dolce Latte girl. I purchase the S/F syrup here for Summertime drinks at home. This is a great location- always clean, young crowd as the HS is close by. I love the drive up convenience- but 4 stars- because you should pray before you exit !

Mo
Review №32

Oh my goodness don’t go on a Sunday morning bc it’s like an hour wait & the parking is basically non-existent, but the staff is always nice and they have tiny cups for my three year old to get a steamed milk with honey in.

Ro
Review №33

Friendly atmosphere.

He
Review №34

They were great! My daughter ordered a green tea and didnt like it, they exchanged it for a more expensive drink and didnt charge me, the two people who helped me were very kind and helpful! First time Ive come here and I will certainly be back!

Ka
Review №35

This Starbucks continuously lets me down. This is the Starbucks location that is on my way to work now so I go there in the morning shortly after they open. What really gets me angry about it is I have to ask for different half-and-half from behind the counter because theyre half and half containers are always dirty. Its as if the night staff does not clean them and there is coagulated half and half all over the rim. And then on top of that when I let them know they give me an attitude as if I did something wrong. Its totally disgusting and I go out of my way to go to a different Starbucks.

Ma
Review №36

Starbucks open good service.

Jo
Review №37

This Starbucks on Route 111 in Smithtown and my opinion is one of the best Starbucks around, and not because of anything exceptional about their products as opposed to other Starbuckss. Its their employees and how incredibly nice kind and go the extra mile to make sure that youre satisfied with the product you just purchased. Whether its in person or at the drive-through they are extremely helpful and literally go the extra mile. My hats off to the staff the management and of course the owner. My only knock on the place is when its busy there is absolutely no parking but logistically theres nothing they can do about that. Please keep up the great work!

Ra
Review №38

Cute little starbucks we stopped in on the way. Same great service.

Ma
Review №39

Everyone in the Hauppauge Starbucks is outstanding a really good team...professional & personal...

St
Review №40

Once in a while Ill buy a vanilla latte. Usually Im a regular grande pike guy. The lattes can get expensive if you drink them regularly, hence a plane old regular coffee is usually what I need. The location is clean and the staff are efficient. They filled my travel mug with no fuss or questions. Good selection of cookies and snacks - although I refrained. Overall, I visit regularly - decent coffee for a decent price..... And friendly staff is always good.

ka
Review №41

Has for years been really great! I started having trouble getting decaf. Never have it made, usually have to wait for it to be brewed. They used to apologize and give me the drink for free or a coupon for a free drink. Now not so. I have to wait and no apology.Also, going through the drive-thru the other day, there was clearly no decaf made. They never said a word, I sat at the window for more that 10 minutes. I couldnt see to well, but they were brewing it right into the cup with a small drip type brewer. I heard a problem with the grounds leaking and they did it again. Nevertheless, I left there with lukewarm coffee flavored water for my $2.55, a long line of annoyed people behind me and no apology and no coupon!

Ed
Review №42

Great as usual.

Sh
Review №43

Great manager John

Le
Review №44

Worst Starbucks ever. Horrible customer service.

Ch
Review №45

The service was quick, but the parking lot is horrendous! Barely any room to get around anyone.

Da
Review №46

I love all Starbucks but the one at the east wind shopping center was the best. Very friendly helpful staff!

Ro
Review №47

Quick service inside

Ka
Review №48

Who does t love star bucks coffee or cold drinks anytime. Drive through is great so you dont even have to get out of your car.

Cy
Review №49

Went this morning for a Venti Flat White, went through the drive thru and gave the guy a ten, told him to keep a buck and he me a quarter back. I said, didnt I give you a ten, his reply, yeah I must have entered it in wrong, he then shut the window and walked away. Honestly, I know Starbucks is $$ but $8.75 for a coffee?

Je
Review №50

A small shop and yet adorable. Staff nice and resorceful. Most tables with cell phone charges.

Uk
Review №51

The Starbucks is always fast and accurate. Very friendly staff. Parking lot is crazy busy sometimes becauseits drive-through with one entrance in and out.

Ah
Review №52

Great service, my decaffeinated pour over was bitter.

Ni
Review №53

The hauppauge location you will sit in line for 15 minutes or more consistently in the drive thru they are the SLOWEST ON THE PLANET

Ci
Review №54

Delish..but wayyy to expensive

Ta
Review №55

Nice baristas and fast service!

Bi
Review №56

Great place to break up with your girlfriend or boyfriend

A
Review №57

Quick and easy 😌

Ed
Review №58

Still have to work on getting the order right. Very young crowd. Social area more than customer service.

Al
Review №59

Hi everyone! Seriously I walki in inside and there is no line, no one waiting, I literal waiting for about 15 minutes No Sturbacuks personal ask me what I needed if I was being taking care off! I was just waiting at the register and not even a word from no one in there. Hey desipointed. Love sturbusk, but never going to that Francais again.

S
Review №60

I use this location to pick up my mobile orders on my way to work. The location and set up of the parking is HORRIBLE. If the drive thru line is reasonable, I use it, other wise, good luck getting in or out of this lot. The service is quick and staff is ok, not too friendly like some other locations are. If the drive thru line is long, do yourself a favor and park in the next lot over. Thank me later...

Br
Review №61

Starbucks is always great. This particular location has friendly employee. Top notch.

Mi
Review №62

Great coffee and very clean and neat place

Pe
Review №63

As far as taste and service goes its a standard Starbucks and is just fine. Where this Starbucks falls short is on seating. Dont plan on sitting down and relaxing.

Li
Review №64

Get the egg bites.....yummmm. my drink of choice ..... Cinnamon Dolce Latte 2 additional shots Espresso 4 splenda, Extra Whip, and top with cold half and half so it doesnt burn your tongue off. Keep the cardboard holder~save the environment. 😎

Br
Review №65

Really a $6 Frappuccino I dont think so

Li
Review №66

6:45 am this monday morning I went in proceeded to tell the cashier I got the wrong drink on friday which I tossed out because it was mint and I am allergic to mint that I paid for so I asked for a drink that I usually get chestnut praline latte they did not have topping which makes the drink so I settled for something else I was not really happy with long story short she charged me for the drink today for there mistake they made on friday not to mention I also spend atleast 20 almost everyday I am there and I am at Starbucks atleast 2 times a day...everyday!Ok today is Wednesday dec 12th still no toppings for my drink this time I did not settle I left to another starbucks for my delicious drink.

Ki
Review №67

Always gets my order correct.

Ge
Review №68

Quick service, my yogurt was not available a d they were out of blond roast, other than that its good

Wi
Review №69

Definitely a clutch Starbucks to come across if in a rush, the drive-thru certainly comes in handy especially with how packed the inside can get. Staff is great at their job quick, efficient, and hard working.

Pa
Review №70

Try the nitro brew

ho
Review №71

Fast service, nice staff, great food.

N.
Review №72

Everyone is always friendly, the store is always clean, and my orders are always made as I requested them.

Jo
Review №73

Incredibly slow service, even if you order ahead.

Ki
Review №74

Love my starbucks

Je
Review №75

The Hauppauge location pdivided fast service with a friendly staff!!!

Sa
Review №76

So I pull into the drive thru, make my order, and as I am pulling around to the window realize I DONT HAVE MY WALLET!! I am panicking now.I roll up to the window and start apologizing as I am beyond embarresed and explain I cant pay for it, how sorry I am and I will need to come back once I locate my wallet.The gentleman in the window said not to worry and gave me my drink! I couldnt have been more grateful as it had just been one of those days. I swore I would come back. The following day (today) I came back and he happened to be the cashier ringing me up. He said not to be silly, no need to pay for that one and proceeded to take my order. I asked if there was anyone I could contact but he said no. So I am at least going to call out Lucas here on my google review for an amazing experience and making my embarrasing moment not nearly as bad. Thank you Lucas!!!

Gr
Review №77

Bethany is always so happy and friendly whenever I use the drive thru

Ja
Review №78

Always friendly and fairly quick. Weird parking lot with one entrance/exit that gets confusing and busy because of the drive thru.

Pe
Review №79

Good service and friendly staff

vi
Review №80

Delicious go bacon gouda, by slow service

Co
Review №81

The coffee is good, nice staff spells my name right on the cup

Ca
Review №82

Fast and friendly drive-up and service, clean and relaxing interior. My Tuesday go-to!

Ju
Review №83

Quick service, very friendly, everything is always good

Ma
Review №84

Drive thru is always quick and always got my order correct!

Jo
Review №85

She loved it.....

An
Review №86

A typical Starbucks with a drive thru. Good service and good coffee.

To
Review №87

Always good.

Ka
Review №88

Quick drive through despite the extremely busy location. Deducted 1 star because the parking lot is somewhat tight and poorly marked.

An
Review №89

Drive thru and walk in, quick service, great staff

Ma
Review №90

Fast service and nice outdoor seating!

Ry
Review №91

Standard Starbucks. The layout is a bit different than most. However, it functions just as any other starbucks does...

Al
Review №92

We made it just in time for their lunch menu. We both had the veg spring rolls for the appetizer and I ordered a tofu chili basil which comes with white rice.

Aq
Review №93

Great coffee all the time

Fr
Review №94

One of the better Starbucks Ive been to in terms of friendly service and its interior. You can choose to sit at a table, soft leather chairs, outside, or at the long table which is meant for people with laptops or those with work to do. The biggest downside to this place is the parking lot. With the drive-thru line being long, theres no way to get in the parking lot at all. If you do manage to park your car, it will take a while for you to leave. Due to the parking lot being so small, the cars on the drive-thru are blocking the only exit so you have to wait until the cars in front of you leave because theres no way to squeeze through. Your best bet is to go to the drive-thru line, if its crowded. A 5 minute coffee run can turn into 15 to 20 minutes.

an
Review №95

Very cute and friendly baristas

Jo
Review №96

Good location and service

Ry
Review №97

Could use a better entry and exit for the lot. Parking can be an issue.

Ri
Review №98

Always a smile and great coffee...

Al
Review №99

RELAX! Google fixed the location finally. It was in the wrong spot but thats no reason to give a 1 star review. This is my favorite Starbucks ever. Once my credit card was denied and they let me have my coffee and sandwich for free! The next day I went back to pay for it and they wouldnt take my money. The woman helping me said well yesterday was a different day so dont worry about it! They are so super friendly and they never put too much syrup in the flavored drinks. They come out PERFECT everytime. And on top of all that- it even has a drivethru!

Ju
Review №100

Not the coziest Starbucks around. Otherwise fine.

Information
63 Photos
100 Comments
4.2 Rating
  • Address:513 NY-111, Hauppauge, NY 11788, United States
  • Site:https://starbucks.com/store-locator/store/12514/
  • Phone:+1 631-724-0928
Categories
  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe
Working hours
  • Monday:5:30AM–10PM
  • Tuesday:5:30AM–10PM
  • Wednesday:5:30AM–10PM
  • Thursday:5:30AM–10PM
  • Friday:6AM–10PM
  • Saturday:6AM–9PM
  • Sunday:5:30AM–10PM
Service options
  • Outdoor seating:Yes
  • Curbside pickup:Yes
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great dessert:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Coffee:Yes
  • Organic dishes:Yes
  • Prepared foods:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dessert:Yes
Amenities
  • Good for kids:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • College students:Yes
  • Family-friendly:Yes
  • Groups:Yes
  • Tourists:Yes
Planning
  • Transgender safespace:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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