I highly recommend the store. After visiting many local furniture stores, I was pleasantly surprised to find quality furniture and a knowledgeable and professional sales person. They were honest about when things would be available for delivery (even when the news wasnt good). I am a fan of lazy boy quality and I found a great sofa and several other pieces for our new home. They will be my go to furniture store from now on.
Excellent service! Always have what I need. Very good prices too
Julie very knowledgeable and helpful in helping me find a recliner to meet my specific needs. Quick delivery by a friendly and competent company. Will return to store.
Visited the store today to purchase a power reclining chair. Sales lady was rude from the start!! No mask and not vaccinated!! I have purchase several products in the past and had super service. Something has changed!! Left store in a hurry!!
Recommend not using Bowden & Carr! Ordered a recliner 8/15/20 ($2,449.91) with a delivery date of 11/1/20. RECIEVED IT 1/7/21 or 66-days late missing birthday and Christmas! We called when chair was 30-days late and spoke with Julie who was sharp, rude, and said just come get your money, rather than answering the question of when would we see delivery.Chair was delivered in good shape and lives up to the Laz-Boy name. Delivery crew was helpful but could not take payment. I explained that I was leaving the country and not available to pay until next week. Crew took a note and said not a problem sir...Then my wife is called repeatedly and berated about payment, after I try to pay and explained that I would pay the following week when I returned. Customer service from Bowden & Carr was poor at best. Scott
Very knowledgeable. And helpful staff. I am impressed with the quality of their products which are made in the USA.
Great selection of recliners and great prices
Excellent professional people to deal with. Tony resolved an issue with a leather recliner very promptly.My thanks, my wife and I highly recommend you to our friends and will be purchasing again from them as the need arises. Also delivery personnel very friendly and personable. You just don’t get that service from big box stores,
Place is small but nice and service is pleasant.
Friendly and helpful staff. No pressure relaxed atmosphere. Lets you take your time and browse at your own pace. Good prices and quality merchandise. Big selection. Delivery was just as promised, on time, and the delivery crew was friendly and careful with the merchandise.
My car broke down out front. The lady working there was by herself and was being pulled in every direction. Even so, she was incredibly kind and personable. I wish I was in the market for new furniture. Definitely check them out... If theyll treat a random guy that broke down in their parking lot so well, Id venture to say theyll do almost anything for their customers.
Outstanding service! Large choice of furniture and quick service. Walked in and out (with a chair) in 40 minutes. Thats with them bringing a new chair from the warehouse.
Wonderful service! The sales associate was very knowledgeable and kind.
I purchased a sectional right off their showroom floor. Unfortunately, after just a few months I started having issues with the fabric and sagging of the attached back pillows. I took my concerns to the store and I was pleasantly surprised when they acted immediately and helped me file a claim. They assisted me in picking out a new fabric from the performance line and in 8 weeks, I had a new sectional. Amazing customer service!
Very good experience. Got exactly the couch we were looking for. Julie was very helpful and arranged quick delivery. The two gentlemen that delivered it were on time and very professional.
Very helpful salesperson. Julie was very knowledgeable and very patient. I would highly recommend her to anyone looking for furniture.
I purchased my recliner from this store, selecting it for its appearance and comfort. I am totally satisfied with both of these features; however, I am extremely dissatisfied with the loud, loud noise it makes when closing the recliner. Your technician came and checked it out but said nothing could be done. I am so disappointed with this chair! If I could afford it, I would throw this chair away and purchase another name brand recliner.
Best place to get you couch and recliners. Really nice furniture and durable.
Found a diningroom set to die for.
Good selection of recliners very helpful salespeople
Very nice store and our sales lady, Julie was so helpful. Absolutely recommend this store.
Wide selection of Lazy Boy furniture and a lot more. Plus they are the nicest people you will ever buy furniture from.
Great sales team and a huge selection
Go see Julie there!
Fantastic service
Average selection, typical furniture prices, average quality.