This place gave us a great deal with helping us trade-in our previous car, for a car that better fits our needs! Very Friendly, Straightforward Sales Representative. No Pressure! Only had to wait a few days to drive this Beauty Off the Lot! Very Happy With Our Purchase!

I highly recommend conducting business at Deluca Chevrolet. Everyone I worked with was professional, polite and followed through on promises. They made my buying experience easy. All around 5 STARS. Thank you Deluca!

Very pleased with my time at the dealership while getting my oil change. Everyone was friendly and it didn’t take too long. The price was good and I feel confident with them working on my car

I’m really happy with my experience at Chevy the salesman Hugo Was very helpful and knowledgeable of the products. His manager Kyle Lopez made me feel very comfortable and listen to my concerns. I will say I’m a very happy customer.

Ali was wonderful salesman to deal with. I am confident we reached a fair number. Car was ready when promised, and was very well detailed. Dealership facility was comfortable and immaculate. Issues such as inspection, key, and registration are being/have been addressed satisfactorily.All in all, a very pleasant experience (bottle of wine a nice touch).Would recommend to anyone.Joe DeLorey,Winthrop, MA

Years ago I was looking for a specific car and color and I found it at Bill Delucas. Fast forward 7 years and I couldnt believe I would have the same luck in finding my vehicle again at Bill Delucas! I have had great success purchasing vehicles at this dealership. I cant say enough about the kind and professional salesmanship with a no pressure approach. Shout out to Branden for finding my vehicle, and working with me so that I could have it. I absolutely love it!Great dealership, great experience

Ali was courteous and professional.He answered many questions we had. We will recommend friends to check out Bill Deluca and have them ask for Ali.Thank you again Ali.

I Purchased car, check engine light came on, in service 3 times same issue. Meanwhile found a new vehicle listed for sale on their website, went in person to put deposit down for price listed on website, salesman states not necessary as they were waiting on vehicle to be inspected. I called each day, made appointment to see new vehicle to purchase, after many hours in showroom salesman says it a different price much higher than advertised! I had pictures of price on web both salesman and manager didn’t care. Now stuck with a lemon, problem continues throughout Covid. I can’t trade it in with check engine light on, brought it back in for service had it for days, once finally ready, picked up seems okay then two days later the same problem. Back for over a week, now appears to be fixed with what they tried to get away with NOT fixing in the beginning. Not sure if they care how important a vehicle truly is. I am a caretaker and foster parent to 3 children whom have also been affected by the neglect of this establishment. Making monthly payments on time felt like throwing my hard earned money away.I’m in the process of looking for a dependable vehicle, hopefully it can be traded without too much of a hit.

Great experience for me and my family! We got a good price on our trade...each guy made the whole car purchase process nearly effortless on our part! Not an experience we were used too! Would highly recommend to anyone in the market for a new car and not in a market for high pressure sales tactics.

This was the best experience I have ever had at a dealership and the shortest time ever for the entire purchase from start to finish. I highly recommend Bill DeLuca dealership. Great job

Excellent experience with the staff so far. Setting up my new Lease was easy and convenient.The staff had been very friendly an courteous!

Had to chose the 1 Star because I wanted to leave a review. I would rather leave 0 Stars! Bought a Brand New 85,000 Dollar Denali. I waited for it to be delivered so when it showed up the deal was already done so there was no Test Drive. First run down the Highway and getting Severe Steering Wheel Wobble, truck had 110 Miles on it at this point. Got the run around from the Service Department. My bad for just now checking the Reviews but its obvious the Service Department is having some issues. I run 2 Businesses so I feel as though I have a good handle on how to treat our Customers, people want to be treated with respect and honesty. The service Department has no clue, sorry, thats the truth. I wont be back and suggest that if you intend on shopping there, dont expect much and youll be fine.

I really enjoyed my experience at Bill DeLuca Chevy. The sales staff were knowledgeable, friendly and professional not to mention super patient with all my questions. Ive not made a buying decision yet but this dealership is at the top of my list when Im ready! Thanks for treating me like a human!! Highly recommend Bill DeLuca.

Absolutely horrible customer service team. The way my wife was spoken to was totally unacceptable. No regard for your customers - especially returning customers. I have purchased multiple vehicles from Bill DeLuca in the past. I will never return. Your very slow response to our third engine seizing in our GMC Terrain was completely horrible. Many of our friends will not be utilizing your dealership in the future. We are very disappointed with your team.

Brandon Dion provided excellent service during the sales process, I arrived with the numbers I needed to make the deal and it was quick with none of the typical games. Alan in finance also was efficient and personable.Was given no service history on the vehicle though.

I already did this but will do again. Bill was awesome, had me out of there fast and as usual the driver is also awesome, enjoy chatting with him. Bill let me know when truck was ready and called again to tell me driver was on his way. Very happy overall

I always bought cars from Bill DeLuca this is number 12 or 13 I have always had a great experience know pressure and I have to say Ali Ismail did a great job he even took care of Zoey my dog when I took the test drive love you guys.

Absolutely the best car buying experience we have had in a long time! Ali was honest and very nice to work with. We will be letting anyone we know that is looking to buy a car to come here. Thank you Ali you restored our faith in the car buying process!

The salesman Danny Parma was great Helped us through everything... The whole process went so easy i went up to Bill Deluca Haverhill on Wed and had my 2016 Silverad 2500 parked in my spot Thurs night it was unbelievable. Never has it been so easy Thank you Danny you are the best

It was a top notch experience! Billy made the process seamless and they took the time to help me figure out all the new features in my truck. I’ve been leasing new vehicles for years but this was my first time with Delluca and it was by far the best and I would highly recommend!

Checkin for service was very long, not like usual. He had difficulty on the computer for about 15 minutes. Then they oil change/tire rotation took about 45-50 minutes. I have always been able to get in and out in 30. After the longer wait for service, I was told I need new tires and it wasn’t worth rotating? They did recently pass inspection. I did pay for both services. I would have preferred the rotate them anyone. Lastly, your security alarm kept going off repeatedly for 30 minutes off and on and off and on. I get migraines so I left and stood outside but there was no place to sit. So I stood for the 45-50 minutes and only left with an oil change. I had to run and was told that they would email or call me with a quote for the four new tires. Nobody did either. I have been using you guys for almost for years. Might be better to try a different location next time. Not mad, just overall disappointed for the first time at this location. I always give you 5 stars.

I had an awesome experience with Mike Moore, such an easy process. My friend also bought a truck few weeks ago and recommended me a Dealership and especially Mike! Good job guys!

Just purchased a Chevy truck love it they took care of me. At bill deluca. Always buy. My vehicles from bill deluca for over 10years

My husband and I both lease and get new cars every 3 years, we have a lot more vehicles to purchase in the future, but will not be doing it at Deluca. The service/ parts dept is horrible. 3 mos for a small bottle of touch up paint and a sunroof clip to be fixed. Had to call 3 times. They forgot to order it the 1st time, then said it would be in in 2 weeks, called a month later still not in, then a while later I called again and it was in but who knows how long it was in because they never called me. Very unorganized and just blame it on how busy they are! That is horrible customer service right there!

I took a new SUV on lease from Bill de Luca dealership 2 years ago around end of Aug 2019. Since the first day I noticed a problem with the HVAC panel. I made the sales rep aware of the issue immediately and he advised me to take it to any GM service location. I tried several times to get this repaired between Sep-Dec 2019 in another GM dealership (Lannan Woburn), where they had also replaced the part, it worked for a few weeks and then the HVAC eventually stopped working again around mid Dec 2019.After two years with the SUV I decided to take it back to Bill de Luca for repair. Now I also had issues with the cameras and the phone connection. I had to take 4 trips to get it all resolved.First they needed to investigate the issue, update software and order the part, then they changed the part and when I got the car back it wasn’t working again. So I had to come back one more time for them to investigate further and possibly order another part to exchange. After several hours they indicated it they still hadnt found the issue so they needed more time. I was driven back home. Called me back later that day around 2pm but indicated they couldn’t send the driver that same day to pick me up anymore (since they close at 5:30 and traffic would be a problem). I spoke with the service manager and indicated the same story. Thus I asked to be picked up then the next day at a time I could escape between working calls and before my kid was back from school, eventually they agreed to it.The service team at Bill de Luca was not very polite or emphatic. They refused to schedule service over the weekend, and gave me a hard time to schedule the courtesy transportation pick up. While I had to go back and forth several days and wait for several hours (2-4hrs) during business working hours.Overall, it was a very time consuming and frustrating process, although Im happy that at the end they were able to resolve the issue (or at least it’s working now, hoping it stays like this to the end of the lease).I didn’t feel valued as a customer and most likely will not continue to be a GM customer after this poor customer experience.Funny enough a few days ago I got another email from sales asking if I was ready to shop for a new car :).

I purchased a new GMC Denali HD here, and the service department is as professional and caring as the sales department was. Highly recommended!

Bill Dascoli in service & Dan Parma in sales are true professionals. They both are assets to the Diluca dealership. Both are honest & knowledgeable at there profession. No BS, just facts and honest opinion best on there experience & your needs.I have purchased over 25 vehicles from Dan and hopefully another 20 in the future. You cant go wrong with this team!!Rusty HowseHowse Corporation Inc.

Great experience! Recommend this dealership to anyone looking for a car. Donnie, Tony & Sean were all honest & easy to work with. Easy & transparent transaction.

Service manager was a great help and diagnosed my trucks problem right away.I received my truck back in great shape and running like new.

Purchase was easy, seamless, clear knowledge of options, and available stock.All points of contact in sales, finance and transport were courteous, knowledgeable and in constant communication until the deal was done and after.

Recently bought a GMC Acadia from Bill DeLuca Chevy/GMC. By far, the most pleasant car buying experience I have had. Ali (our sales rep) and the entire team were great and helped us find exactly what we were looking for and didnt try to pressure is into anything we didnt want or need. We will definitely look to Bill DeLuca for our future car buying needs.

Bill Deluca Chrysler Jeep ram is fantastic, I can make my service appointments online! When I got in this morning at 8 AM I met Ian and he was terrific, both friendly & knowledgeable! I had my tires rotated tire pressures adjusted to factory specs and a free 21 point inspection. All done in 30 minutes with free Wi-Fi!When I’m ready to trade in my 15-year-old Sebring ragtop I would definitely buy here

This was my second time purchasing a pick up trunk from Bill DeLuca and this time was even better than the last! I worked with Ali Ismail who provided the best customer service anyone could have ever dreamed of! I felt as if I was treated like a human who mattered and not just a paying customer. Ali and I bonded over our experience as fathers and car enthusiasm. Thank you to Bill DeLuca for running a fine establishment and thank you Ali for supporting me in buying my vehicle.

Always friendly service department. Bill is a great guy.

These guys are the best dealership I’ve ever came across. Very Very Honest. They Did everything above and beyond even after the sale went through with my new truck! Most dealerships pretend to forget who you are after you sign the papers ! Not this family crew ! They all like each other and work well together from the shop, finance and the sales crew. I want to give a special shout out to the coolest salesmen Ali!!! Ali is the man!!

I’m 70 years old and I told my wife that in all the years that I have been purchasing cars, this was by far the friendliest group of people that I had the pleasure to do business with. If the service department is as good as sales, the whole experience will be great. I am very loyal to people who are professional and care about their customers.

Aman was great to work with. Viewed the car for the first time on a Saturday morning and drove it home 3 hours later.

This was the worst experience I have ever had. I brought my vehicle in due to the check engine light being on. They replaced what they thought was the issue and charged $250. Later that night the engine late was back on and when I brought my car back I was told I had to make another appointment, which I did. Drop my car off on a Wednesday and did not receive it back until the following Tuesday because the part wasnt delivered on time. I had to get most of the updates by calling myself and asking on a status. I was charged another $500 and was given no discount nor even an inspection sticker (which was expiring) thrown in for free). Just really unprofessional and disappointing to say the least. Will not be returning here with any of my 3 cars for anything.

I always deal with Bill in Chevy service, he knows what I need and is very professional. Always a pleasure to come in for service

Great service - I appreciate that there were no games. I walked in and an hour later had made a good deal on a new car.

I cant believe this company charged me 70$ just to give me an estimate on how much it would cost to get a used rear end !!

Always the BEST experience at any DeLuca family dealership. They make the processes easy and convenient. 10/10

Every time you make a appointment to have your car looked at here they don’t have an appointment for you or they tell you, you can wait over the phone and you get there “oh I need it dropped off for the day”. I don’t understand how they stay in business. Called everyday this week trying to get an appointment and left a message with the desk or voice mail still have yet to get a call back.

Thought it was awesome at first, but should have known better than to trust a used car salesman!Car had issues from the get go, giving them 1 more chance to make it right!

I have been a customer since 1992, I averaged buying a new truck every 2 years, also other vehicles. This last service was terrible, including the purchase of this 2020 GMC. The service was never completely finished . Did not rotate the tires or fill anything normal. My truck left dirty. Everyone blames the Corona 19, time to move on and take care of your customers the way they should be. If it dont change. Hello Ford, never owned one, dont want to start.

Kyle Lopez, Alan Colarusso, and of course Bill Deluca, were class acts and were awesome to work with. Highly Recommend! The way the treated my father and I was above and beyond. Thanks again for everything!

Great Service. Couldnt have asked for a better experience.

Had an excellent experience leasing my new Silverado at this Chevy dealer. I worked with both Brendon and Kyle and they were AWESOME. Such great guys, easy to work with, no heavy pressure or anything, just good, relatable sales people. The dealership was immaculate also. Ill be getting my vehicles from them moving forward as my experience at this Chevy dealership was great.

I had an easy process finding what I wanted at Bill DeLuca. Donnie Ethier was very professional, great customer service, answered all my questions, and my Jeep was ready and looks beautiful! Thumbs up!!Thank you again!

This is the most reliable dealership for service on your car. New or used. They back up their work 100%. I travel for work and have many options for service. I trust DeLuca Chevy based on many experiences.

Had my radio replaced because the software failed. When they replaced the radio they scratched my dashboard and the service manager was honest they scratched it but then I also noticed no heat coming out of my drivers side that they claim was no fault of there but yet the acuator that broke was right behind the radio. The only service manager that was honest with me left there. Then they give me a new service manager who didnt know my account and they told me my dash would be painted and Id have it back by end of day so I changed my work schedule and the painter doesnt show up till end of the day to start so I had to get a rental car to get to work for few days. They tell you one thing then do another. Simple task I asked for floor mats for my vehicle when I first bought it, they said when I pick it up they would have them but instead they had mats that werent even for that vehicle and told me they would sell me the ones for my jeep at cost when it was apart of the original deal. Little thing but when Im buying a high prices vehicle you should do what you say. They also told me my truck was gonna be sold at auction that its trade in value wasnt what I said. After taking there word for it, a week later I see my truck on there website for way more then I even asked for a trade in value.

Our family is very excited to finally have our GMC Yukon Denali at home. We absolutely love our new ride and plan to take it on multiple road trips this summer. Thank you Donnie for making the process seamless and taking the time to show us all the belts and whistles of our new vehicle.

I recently moved to Haverhill. My 2009 Buick LeCross got a recall Notification. An online search brought up DeLuca Buick, Haverhill a couple of miles from my new home. I drove over to the service bay, I was greeted immediately and my car was taken for the update. I was directed to a pleasant waiting room. A short time later the Service Manager came to explain what had been done, presented me the documentation and directed me to where my car was. I was very very impressed with the DeLuca service. I’ve found that getting a good car service provider is almost as important as getting a good medical provider.I had been looking to buy a truck. My car was older and I want to start RVing. My choice was a used Silverado1500 V8 After shopping CarMax, Dealers and online, I saw a 2017 Silverado V8 LD Z71 at Deluca online. That seemed perfect because of the price and availability of great service from this dealer. I purchased the truck. Given the many pandemic roadblocks, the sale went very well. They worked hard at making it as easy as possible for me! A last-minute request to install a soft tonneau cover was done flawlessly.

I had a great experience buying my new car here! Quick, easy and reasonable. Donnie is the best! I bought my car in the morning and had it home that night.

I literally called an hour and a half before I drove all the way from NH to see if a vehicle was available. The operator checked and said yes, I was more than half way there when she calls and says that it was actually sold the other day. She said that they had a similar vehicle that we could look at when we get there, we just had to ask for Kyle Lopez. We arrived, did what she said. Neither Kyle or the car were there. We spoke to another sales associate that was helping us, he said that they didnt actually have another car that was similar. It was a total waste of time, drove 45 minutes one way just to be told they have nothing they said they had. Thanks for nothing, terrible.

DeLuca delivered after a very bad experience with a nearby dealer. I was paired up with Ali quickly and we reviewed their inventory and quickly made a good deal for both of us. Look forward to continued business with them.

This dealership blatantly lied to me brought my truck there for the same problem 4 times they actually tried to make me feel like I was lying about the light coming on all the time don’t ever buy a truck from them or come get service they will probably lose your keys and blame you for it they didn’t rip me off they just can’t Back up their vehicles that they sell I bought a $43,000 truck and they sold it to me with the slices in the tires and that’s just the beginning of itThese people that are saying this is a great dealership obviously haven’t had any service work done here I can’t wait till they rip you off or can’t fix the problem and tell you that you’re crazy

People were polite, appointment was prompt. Service was completed on time. However, I did not get a call to tell me the car was finished.Overall the experince was better than previous experinces at Bill DeLucas. Keep up the good work.

Absolutely love my new Ford Escape SE!!!! Hugo and his manager were amazing! I was in a car accident & needed a new car immediately. I went in on a Saturday morning & by Monday afternoon I was driving my new SUV home and didnt need to do a thing 😍. The entire staff was attentive, on point, anddid everything they could to make sure my experience was perfect!! My family has used Deluca for years and we will continue to do business with them for years to come!!! I cant say thank you enough!!!!!

Just picked up my 3rd GMC yesterday. As always I was treated fairly, professionally, and with respect by my Salesman Tony and Dennis the Sales Manager. The whole dealership is friendly and communicative through the entire process, which is why I keep coming back. As soon as GM was offering a lease pull ahead plan, I was contacted and the deal was complete in under an hour at a fair price. None of this spend half the day at the dealership business some of the other places do. Ill be back for service and in 3 years when I’m ready to lease again.

The process of buying my truck was very easy. I felt the price was very fair in a time where you could have taken advantage of the market.

From the moment your greeted, to the moment you leave. Ali was my sales person and was super helpful. From the beginning to the end of the purchase process. I would highly recommend him to my friends. Great customer service and quality mechanics! Thanks!

Hugo did a excellent job he made me feel comfortable and also real kind and nice and also hes worked with me which I like a whole lot my experience with Bill DeLuca dealership was awesome I would highly recommend people you guys did an excellent job five stars⭐⭐⭐⭐⭐

I came in the last visit to the service department and they were great! They were quick and efficient. Very personable and pleasant to work with. The service department staff took the time to explain and show me via visuals ie picture to show me where the issue was and what work they had to do to fix the issue.

Excellent service. I went in looking for a newer GMC Arcadia. I found one I liked, I worked with. Ali Ismail he got me a great deal. Fast and friendly service!!

Ali, Donnie and Aman are quite the team! They went above and beyond and took very good care of me. My wife is extremely happy with her new 2021 Chevy Tahoe. They were extremely friendly and made the whole process easy. Nice job guys! Looking forward to work with you all again in the future!

I needed a transmission replaced as I was traveling south and entrusted my truck to deluca, after specifically asking if a flow test would be performed and being assured it would. 285 miles south it was overheating and downshifting at speed. Calls to service manager were politely dismissed with no assistance or recommendations. A flow test at another GM dealer showed almost no circulation at all through the cooler and radiator.I believe I was lied to by deluca service dept.Thankfully I found a reputable GM dealership that replaced the entire cooling system and burnt transmission.

Excellent experience! Just bought my first GMC truck and I couldn’t be happier. Not only were all the staff extremely accommodating they were all very personable. It’s nice to know you’re not just another sale for them. I have to give a special shout out to Ali, this man goes above and beyond. He was quick and very helpful in responding to all my texts and calls. When at the dealership he was more than efficient in accommodating my needs as well as multiple other customers. He even stayed in contact with me on his day off! There’s a lot to be said about that, I hope he is compensated for his efforts. It was a very easy and pleasing experience all around.

Would not buy there ever called to see if they had a specific car available they said they did I made an appointment to go look at it and not even ten minutes away from the place they called and told me it had sold. Very sleazy move on their part would leave zero stars if possible.

Very nice very great people very very good service they are always friendly Respect my time make a quickly service always very fast do the right job always thank you so much BILL DELUCA

Amazing experience!!! Special thanks to Donnie Ethier and Ali Ismail for helping me out, would recommend for everyone to check them out(:

Service was scheduled and was told, up front, that it may take a day or two and it did.

Bill Deluca Chevrolet-Buick gets 5 stars from me! Don E sales rep is fabulous! Small snafoo when it came to getting a sticker but with patience and guidance from Don and sticker peeps all is well!

Wonderful experience, I first met with Donnie before Covid and back in February and he was a wonderful salesman was attentive and when I told him I would be back when I was ready he trusted me on my word and didn’t bombard me with emails or calls… When I was ready I returned and he did just as he said he would and helped me find my perfect SUV! He paid attention to all of my wish list and I am very very happy with my experience with him and the dealership!

Very impressed with Deluca chevrolet and especially my salesman Ali. From test drive to delivery he handled it expertly. Will definitely call again for new vehicle needs.

Excellent service. This is the best place to take for service. No crowded and very efficient and priced well.

Friendly service clean service department and very quick

Friendly, knowledgeable accommodating. A very pleasant buying experience.

Everyone from the dealership was extremely friendly and patient. They answered all of our questions swiftly and were a pleasure to work with. We love our new trucks and would recommend DeLuca to anyone we know looking to lease or buy! Many thanks to Bill and Alan!

All the sales people and representatives were Very helpful and friendly. The whole process went well, thank you.

Bill the service advisor was excellent. Very knowledgeable and got the issue figured out and taken care of on the same day. This is now my go-to service department.

My wife and I have been customers of the Bill Deluca dealerships for over tens years. Their professional and knowledgeable sales, finance, and service staffs have always made it enjoyable experience to purchase and maintain our vehicles.

Our Salesperson Ali and sales Manager Aman were wonderful to work with. They Are definite Assets to your company! We bought a 2021 Suburban LT and love it!

Ive read some other reviews about DeLuca Chevrolet and I have to admit that my time there was flawless. Im sure that every dealership has its issues and mistakes but, thankfully everything went smooth for me. I was here three years ago without any problems as well. Hopefully this will continue to be my experience in the future.1

Need work done on your Chevy? Call the service center and ask for Bill!!!

Very disappointing experience with this dealership. On Tuesday I sent my mother in with a pre-approval from Capital One Auto Navigator. For those that arent familiar, Capital One allows you to go online and get pre-approved for a vehicle purchase before ever walking on a lot. Dealers can establish a relationship with the platform and have their inventory scrape onto the system as a way to develop leads, Its a great feature for consumers and each instance where Ive been involved in the purchasing process the rate and payments are spot on.This dealership, however, refused to use the Capital One pre-approval. They explained that there was a falling out with Capital One Auto Navigator and with the fees being as high as they are on the dealer side they would not make any money on the sale.The manager, Kyle, refused to work with my mother to honor the Capital One pre approval, even when I offered them the opportunity to make a one-time exception. He seemed to think there were no integrity concerns with listing vehicles on a platform like Capital Ones but then refusing to honor the terms of their deal.I offered them one final opportunity to make things right even after my mother walked off the lot by contacting Billy DeLuca directly. He clearly wasnt concerned with the lack of integrity displayed by his sales team as to date the email has gone without a response.

Always a pleasant experience. Service advisor is always knowledgeable about my vehicles needs. Never a long wait time to service my daughters vehicle. Keep up the Superb work at Bill DeLuccas Dealarship. Best of Health & Holidays to all!!

We had a great experience at Bill Deluca GMC. The salesman was courteous, patient and friendly. They explained all the features of the car we bought and answered all of our questions thoroughly. I would recommend them to anyone in the market to purchase a vehicle.

Great friendly service!

I made appointment for an oil change, a quick process took an hour and a half. What is the purpose of COVID rules and appointments if I am sitting in a room for a long time with people who have their masks pulled down to their chin!!!! Not happy.

Awesome, Ali Ismail went above and beyond to make sure I understood everything and was satisfied. He took time to show how to operate electronics even while dealership was ready to close for the night. 👍

I went to change the oil and they didnt put the cap back

I had a very good experience and got the car I was looking for. I love how professional everyone and how they made us feel safe with all the measurement due to the Covid situation still going. Brandon was very efficient and help me getting the car with in the limited time I had in MA. I highly recommend this place

Donnie my salesman was very helpful and I enjoyed working with him. I am sending my girlfriend over to him to buy a Jeep.Thank you.

It was great! Ali was very helpful.

We purchased a brand new truck from them, as weeks went by a strong odor was collecting inside the car, unbearable to the point where it made you sick. The car was growing mold and it spread through the entire truck. Most people know prolonged exposure to mold can cause serious health problems, especially to those with weakened immune systems (i.e. mycotoxicosis). We brought the car in for repair and to our horror we were sold a defective truck. Interestingly enough, their website claims they sell high quality vehicles HA! Youd think someone with such reputable customer service would fix the situation ASAP however, we were so wrong. It would be a novel to type out all the horrible interactions we faced with the service representatives at GMC and DeLuca. The truck has now been at the service center since January 13th- it is now March 3rd. Why hasn’t been the truck repaired? - “they are waiting for the parts, but seem to have been delayed by the storms”. Let me ask you this, is it possible to have nonstop storms for the past three months? We have been paying insurance, car payments, etc. for a truck this entire time that is not even in our possession. We have asked for a loaner, and they firmly stated that they have none to offer us. The attitude and interactions that we have experienced with the service manager, Reggie Miller, make us feel as if we are a nuisance to him and he has failed to rectify the issue, and its clear he could careless of the situation we are in. Strongly advise if you plan on buying or servicing your car here go somewhere else, they will NOT take care of you. Step it up DeLuca’s

I have no idea why this place has good reviews. They tried to rip my husband off when buying his truck, were incredibly rude, and haven’t called us back since we’ve been calling about the Apple CarPlay not working since the day he bought it. Unhelpful and rude. Will be reporting to Better Business Bureau at this point.

My experience at this dealership was excellent from the get go. I left a deposit over the phone to hold a sight unseen GMC Yukon. When I arrived, I met my sales rep Donnie, who had the truck spit shining clean and ready for me to test drive. It was a no brainer! I loved the truck, Donnie was very informed about the vehicle and made me feel confident in my purchase. It was a pleasure meeting Aman, the GM, who helped us get over a couple of hurdles and was very kind and genuine. The deal was one and done and couldnt have been any easier. When I picked up the truck, Donnie was extremely thorough going thru all the features and made sure he answered all my questions carefully and thoroughly. He answers the phone every time I call and doesnt hide behind voicemail. My car buying experience was very positive, memorable and I highly recommend the dealership and associates.Michaela D.

My engine light came on so I made an appointment which was about five days out. That was the soonest they could take me. The day I bought it in the engine light was no longer on. The service advisor told me they need for it to be on when they check the engine but if I can’t get an appointment for five days and it doesn’t stay on, that is frustrating.

I was very impressed with the sales consultant Ali Ismail . He made me feel very comfortable with the process of buying a new truck.