Getting excited about auto repairs is not a thing. But, the people at Fix Auto - from the front staff to the mechanics - really delivered. Amazing service, friendly staff, and super helpful. Id recommend them any time.
Quick check in and checkout. On budget, on time and good work from what I can tell. Great, boerderline excessive, communication. Would come back and recommend to a friend.
I recently had an accident that required some body work for my front bumper/fender. My insurance company gave me a list of preferred vendors to take my car into for the work and I selected Fix based on customer reviews. I can see why they were rated so highly. Their staff was transparent about costs/timing from the first minute and my representative Henry walked me through all the work they needed to do. When hey returned my car, it honestly looked better than before the accident. The parts were immaculate and the paint job pristine. Add into everything the fact they work seamless with Enterprise for rental cars making whats typically a stressful situation incredibly easy. I cant imagine Ill ever use any other shop again. Thank you Fix!
Excellent service best paint job in in the world and body work
Good place. This is my favorite auto business that has worked on my car. Extremely efficient and does an excellent job with autobody work.
The first time we brought in my husbands vehicle after pickup we noticed that the drivers side electrical for his seat did not work only after getting work done here. Now this time he went to pickup his car only to have to leave the car longer because they did not fix his grill that was on the claim and on top of that his power steering is not working again only after dropping it off for repair. It is all electrical, and they still left scratches on the vehicle that were part of the claim.
A professional approach was given from the day I dropped off my vehicle to the day I picked up my vehicle. I recommend them to anyone that wants their vehicle repaired. Thank you to the team for ensuring every step was reviewed to back their great service.
I recommend Fix Auto Hawthorne to anyone needing repairs. Gabriel and team were professional in every aspect of our interaction. From the time we dropped off our vehicle to the time that we picked it up. We received updates on the regular but due to the year of our vehicle, it took some time to find the right parts. When all was said and done, our vehicle looked like it was brand new and it was AWESOME SAUCE. Thank you Gabriel! Thank you Fix Auto Hawthorne.
It was overall the best service i have had in 20 years in Ios Angeles. They were fast polite, courteous, and on point. They handled rentals fast, i was able to pick my car up in less 3 days. shout out to my main guy Gabriel, he is the G.O.A.T at FIX AUTO. Greatest Experience!!!!!!!!!
Dont take your car to them, whatever they fix, will never be close to perfect. They dont know how to put a bumper back properly and they will leave chip marks. Take your vehicle somewhere else.
Huge shout out to Darwin and the Whole Fix Auto Hawthorne team!! They gave me the best customer service ever! Thank you all for your hard work and communicating during the process! God bless you all and the company! Stay safe team and keep up the hard work!
Super nice, very professional. I was given an estimate for my repairs, and it was perfectly on time. The quality of their work is top notch. And everyone I encountered there was welcoming and professional.
I got rear ended last week and my insurance recommended me to them they were awesome excellent work and got everything finished on time would recommend to anyone
Body work seems done well. Not happy that they tore my brand new expensive seat covers.
From beginning to end, Henry was amazing!!!! He went above and beyond to help me. Such a blessing to have had him as my Estimator. Being in the Auto Body industry myself for years, I can honestly say we need more like him. The girls are amazing in the office and the guys in the back do beautiful work because my car looks like brand new. This will definitely be my forever shop AND they have good chocolates in the front office. Thats always a plus for me!!!
Involved in a hit and run and Fix Auto Hawthorne worked with my insurance (Geico). My experience here was extremely easy, from setting up an appointment, dropping off my car, leaving with a rental, and picking up my car 11 days later. Everyone is friendly, polite, and keep you updated as the process is taking place.. highly recommend!
It was wonderful and easy. Everyone was super nice and kept you updated throughout the process.
I dropped off my car this morning and the service was great... prompt professional efficient and very detailed.... lets hope the finished product lives up to the standard!!
Fast friendly made me want to switch my insurance company just amazing
Very very professional place, got sent here trough my geico insurance. Gabriel and his front receptionist we’re very helpful and explained everything step by step!!!!got my car fixed ASAP.
The front office and the estimators are the best! Along with the bodyshop dept.They all work well and fast together to get the job done right thanks again Henry for all the help
Nice job receptionist was great body work on the car was a great job and fast service I would recommend
Great service,they updated me every step
Best place to fix up your car
My car was rear ended. They fixed it up great. Professional and one day early.
I did not know what i would be entering into fix auto collision until first I was met at the front desk with three beautiful professional women who sure me of my car would be fine and on time as was said to me. i am grateful very grateful for the comfort and question they apply with every conversation I had with them. they assure me a person name Mr.Henry a modest person would take care of my car and he did clean it very well may I add.but he was the one who call and call as well three professional at the front desk did as well to assure my car would be ready when the date was near.in the end I am very please with my results of my 2018 honda accord touring 2.0 thank you to the whole staff of Fix auto collision ✊🏿
Front desk, at all time, was very professional. Very clean environment. George who handled my auto service, listened very well to my concerns, details expected, and executed to my expectations. He and his staff informed me, through call and via text, when my parts were in, timing of production, and when it was done. I’ve never had that experience in any auto shop. And I can say that was a great concept of affirmation to their work, and that I appreciate my car was in good hands! George was very patient with me every time I called. And always returned my call prompt. I would definitely come back for service. I highly recommend this place.
Very big shop and Ive had my vehicle repaired here . The owner is very knowledgeable and polite. Was very pleased that my vehicle was returned me in a timely manner and looked as good as new.
Fix Auto provided me with a great rent a car, and were quick and professional with customer service. Gave me a call back maybe a few days later to let me know my car would be repaired within a week, which was quicker than Ive expected....When they returned my vehicle, it looked so new that I didnt believe it was mine. I would recommend this place to anyone who unfortunately happens to be in an accident.
Very clean facilities and professional. I like to shop everything all in one location.
The fixed the front of my car with no problem. It was ready a week early. They are the best.
Henry and the guys are so personable and do great quality work
I found this shop thru my insurance and saw that it had good reviews. I received a call that my car was ready for pick up. I go in today and was very disappointed with their service. My wheel plate was still scratched and was told to come back in 2 days to have that fixed. Also, as I walked around my car noticed a lot of little scratches and thin hairs all over my car which my car did not have. The employee said they were going to buff my car.
Wesley was extremely professional and kept his word as to when my car would be ready. And as promised they delivered my car back to me in perfect condition. Good well done. Extremely satisfied.
My second time using fix Auto and they havent disappointed me.
Great quality work with excellent customer service.
Car was T-boned and side doors were smashed. They fixed the doors perfectly and earlier than expected. Great customer service and very friendly attitudes.
Everyone here was pleasant and nice to deal with. Would definitely use them again
Working with Fix Auto Hawthorne was a pleasant experience. I dropped of my car and got an estimate within a couple of hours. They worked directly with the auto insurance company and made my life very easy.
My experience with Fix auto has been nothing but professionalism. Every staff was attentive and courteous. What’s most important was the prompt up-to-date email and text on my repair. That was valuable and save time having to keep calling. Many thanks Fix Auto for putting your customers first.Tiong Lim
My car looks good now
They fixed my baby(car) and put her back together. They give updates and are pleasure to deal with from beginning to end. I highly recommend them.
The staff was friendly and very knowledgeable. The repair was seamless. The best experience I have ever had with a car. I would highly recommend them.
Awesome Customer Service
They were super quick with my vehicle claim! The women that work here are super fine!
Fix Auto Hawthorne it’s just awesome best in town really professionals.
Very welcoming, Courteous, and very on their feet
Nice clean professional place
Very fast and efficient job, customer service was very professional and overall very attentive! I would recommend Fix Auto Hawthorne for any car repair needs!
Great service. Good Customer Service. 👍
The person was rude the 1st thing he hollered before even did anything I look at my car with that I dont work on older cars my car is a 2005
They kept me posted daily and did a great job and got my car back on time
Excellent customer service and very knowledgeable on what they do, highly recommend
They were friendly and helpful. They would call me with updates on the progress of the repair of my car.
Excellent team, everything went very well
They work very good and very proffessional i give them a well earned 3 stars and possible more.
My Auto looks 👍 Great
My Kia Forte looks new again.
Included extra repairs free of charge and completed service 2 days early!
Great customer service!
Geat and fast service. Highly recommended.
Experience was great people are great
Excellent Work
Not a good one.
All Good
👍🏾✅
They treated me very well, friendly and fast, the office is clean and comfortable
Very good body shop repair
Kind attention