I came in from Miami and decided take a ride from L.A. to San Francisco. I walked in and was greeted by Rafael. He is a real nice guy. He even gave me tips on how to get to my destination the fastest which came in really handy. He set me up with a Road Glide which was great to ride. I had originally wanted a Street Glide, but Rafael recommended the Road Glide and to be honest it felt better. I had a beautiful experience riding up the coast. I highly recommend it. Depending in the time of year dress for the ride though.

Two stars solely for their reservation process. Whatever bike you reserve online or thru the app, youre more than likely not going to get. Its the most unorganized, inefficient reservation system of any rental company ever. The only way to get the exact bike you want is to pay the extra $65 to guarantee it. Which is a complete slap in the face especially to Eaglerider Club members. Even if you call ahead to ask what they have they will tell you we cant help you unless you pay the $65 guarantee fee. On the bright side, for the bikes, whatever you do get is always running top notch. Theres plenty of room for you to leave a car overnight. The store is very clean. If not for their horrifying reservation, that could EASILY be fixed, I could easily give 4-5 stars, but until then, I wont.