I do not understand a lot about computers, but do use it for paying my household bills and banking. Robert (new tech) was very helpful, and very fast at getting my computer back home. Everyone that I dealt with in the office was very helpful and treated me with great respect. I will keep seeing them with any computer problems. Thanks
I would like to thank Lance for his technical skills in examining my old laptop, setting up my new Lenovo, and introducing me to Libre Office. Also, the sales staff behind the desk was always professional and helpful.I like to support a local business when I can look folks in the eye and know they have my best interest in mind. I have confidence in Exbabylon.
Id just repeat all the other 5 star reviews here. Excellent technical service and customer service. Waynes knowledge of computers is incredible. Shout out also to Dominic and Jennifer for their great help and assistance. Highest recommendation.
We are so pleased with the on-site service we received from your service technician Wayne! We are a small local business and needed help setting up shared files between multiple computers. He took the time to listen to our needs and offered an easy solution to help get all of our computers synced and backed up. He was very knowledgeable, professional, and quick at executing tasks. We are so grateful to now have an amazing IT source to go to whenever we need computer help. We will now be able to work even more efficiently thanks to your help! Thank you again for offering such an exceptional service to another local business.
Dont go here looking to buy a computer.. but if you need one fixed, yes!
The customer service was excellent and they have really great knowledge and answered all my questions that I had at the time. I would give them more than 5 stars. Thank you very much.
Love these professionals! They took the time to listen to my needs and suggested a technical solution that was just the right balance between technical performance and cost. My computer was repaired within just a few days and is running great! Thank you for great value and service!Jim
My IT & Computer Service company of choice....Exbabylon always treats me with great respect. They treat my urgencies/emergencies as their own. Thank you Exbabylon!
Took my Hp all-in-one desktop to Exbabylon for complete hard drive failures. The Exbabylon team was very helpful and installed an SSD and the windows OS. The repair was completed quicker than expected and was under budget. The computer is much faster now and works great!
Wayne came over to my home and repaired my computer and laptop to run exceptionally well, and they do! Exbabylon is the place to get excellent work at such a low price! I dont have to drag my computer out the door into my car and drive to their shop, they come to me!! They are real trustworthy and you can believe what they say, I am so happy I found them!!!
Terrific service...saved my hard drive data; fast & cheerful !
Local IT support with a local mindset, they provide timely support and help local business no matter the size keep ahead of their IT needs
I was charged $200 for a $68 hard drive (current price on Amazon) and another $175 to install ($30 more than quoted). No written quote was given and I was not given an itemized receipt (i.e. not very professional in my opinion).I was told there was extra fee to dispose of the old hard drive, although, I wasnt told how much. I wont be going here again, or recommending this place to anyone. Also, when my 2 yr old son had to use the restroom I was told, We dont have a public restroom.Edit: Sounds like a parts markup of around 294% ($200 vs $68) above retail, and service overcharge of 20% ($175 instead of the quoted $145) is an acceptable and normal business practice. Shoppers beware!
Great knowledgeable service. Their suggestions for an upgrade really made a difference in the speed of my laptop and has saved me a lot of time by speeding up my ability to get things done. I always go here for any computer sevice, repair or parts. Recently they tracked down a new battery for my laptop. I could not find it online.
JT was very pleasant on the phone and did an excellent job resetting my email account. I was very happy with his service.
Alex is the man. Must I say anymore. When it comes to computers and how they run youre not going to find anyone better.
Excellent service! Wayne walks on water.