My wife and I feel confident ordering online here because the exchange process went smoothly.

Ive purchased over 8 refrigerators for my small business and decided to purchase the 9th, which came with a huge dent. I called multiple times, sent out emails, pictures and videos and I finally got an answer from them: THEY WANT ME TO PAY FOR THE REPAIR, PIECE, AND DELIVERY. how unacceptable is that. 0 compassion for clients and 0 compassion for small business owners.

Be very careful. We purchased, at a total cost of $5000, a SABA refrigerator and freezer. The refrigerator stopped cooling within 6 months. We made this purchase from Home Depot. SABA would not stand by its one year warranty because we purchased this for and installed it in our home. We purchased it from HOME Depot. So, we were on our own after spending $5K with them. Be very careful of their very, very fine print and unhelpful CS.

I was able to get my product in a timely manner with no S&H fee

Arrived earlier than expected and works great! Easy assembly.

I had a good shopping experience every time I ordered from them I would recommend them to future buyers.

Love to products and love the service, shipping costs are high because it is such a heavy item so I understand.

After researching all over online for freezers we are happy we purchased from here! I called SABA and they answered all the questions we needed. Delivery was smooth and faster than we expected. I will continue to order SABA products in the future as their professionalism and care for their customers is awesome!

Service was really good and made my shopping experience easy.

Fast service, and exactly what I needed. Thank you!

I have ordered a lot from these guys in the past and all my orders have been on time and I am pleased.

SABA has amazing customer service and stellar appliances. HD not so much, as they delivered the wrong product. However, SABA went above and beyond, maintaining constant communication while they worked out the best solution!!! SABA seriously want to make the customer happy!!!!! They were able to correct someone else’s mistake in less than 48 hours!!! #sabacustomerforlife

MY ITEM WAS WELL PACKED,TIMELY DELIVERED AND AS ADVERTISED.

I recently purchased a freezer from Saba. The product exceeded my expectations - I was pleased with the sleek look and durability of the freezer. More importantly, it was a pleasure working with Sabas customer service. They answered all of my questions and made sure I was selecting the product that best met my needs. The shipping process and set up was also very easy. I would definitely purchase more products from Saba.

Fast delivery. Great prices.

Best deal out there for a refrigerator of this size, I have looked everywhere! Ive been using this refrigerator for over 1.5 years and would buy another one no questions asked. Reliable, sturdy construction, and a great quality fridge. I highly recommend this brand, you will save a ton of money over other brands!

These guys are friendly and I love their complete catalogue. Thanks.

Easy to maneuver on the website and ordering is simple. This is our second time ordering from them and we are happy with their shipping speed.

I have bought all my kitchen equipment and the service quality is just phenomenal. Delivery times were better than expected.

Their customer service is very polite on the phone and quick to respond, they even gave me 5% off because I ordered a lot of items from them.

Ordered my first items for our new restaurant and I am very happy.

Ordered some cool looking items on a Monday and had them in 2 days! No complaints on my end!

Very quick and easy return policy which gives me confidence to order more and more!

They have the best brands at good prices with fast shipping.

Excellent customer service and super knowledgeable staff!I highly recommend SABA Corp..

Truly blown away by their customer service. I have bought multiple items from them, always speedy delivery.

Returned my order and they gave me amazing customer service. I will be back 

Service was quick & problem free.

These guys have incredible customer service. They accepted my return after a month and gave me a full refund.

Buying all my kitchen equipment from here. They are nice and easy to work with.

These guys are quick with their delivery times! I have ordered quite a bit from them lately.

Good quality and helpful customer service! We were surprised with how fast we received our unit! Big thanks, we will be purchasing more.

I couldnt believe the shipping and delivery that fast. Very pleased!

Amazing customer service and the staff on the phone seems like good people.

Exceptional customer service with these guys! Thank you.

Awesome looking refrigerator. My wife and I are pleased.

Super fast shipping on all the parts I needed. Thank you for the great service

Great experience with this company.

Ive used many of the units from this company without a hiccup. Compared this brand to many other similar brands out there and these units by far have a much better design and look. Ive read some of the other reviews but any questions and/or concerns Ive had have always been answered promptly by the staff here.

The product was exactly as described on the website.

I have purchased and I am happy with these guys!

Great customer service.....very professional, friendly, and prompt. They are my “go to” anytime.

I am happy with their product and shipping time.

Everything I needed to order was so simple.

I LIKE THE FACT THAT IT DID NOT TAKE A LONG TIME TO GET HERE AND EVERYTHING WAS IN ORDER. I WILL CONTINUE TO SHOP WITH YOU.

Good product and easy to order. Arrived as promised.

Called and needed some advice about different equipment and the rep couldnt have been more helpful.

We purchased a refrigerator unit for our gas station and we are really happy with the quality. The unit looks good and keeps our drinks cold. The service was 2 days from the time we ordered to when the product was delivered.

The best customer service.

I placed an order on a Sunday evening and received them by Tuesday afternoon.

Great site and easy to maneuver.

Everything as expected and great quality!

Saba Inc went out of their way to track a package for me that the shipper had delayed due to weather.

I have been ordering from Saba for a few years now I have had nothing but a great experience.

Purchased for my garage. Works great + spacious!

If I could give a zero I would. I own a restaurant and purchased a Saba oven. Within 6 months it needed repair. I called in our rep from the Gas Company to look at it. He told me to call Saba to tell them what was wrong. The oven was under warranty so I should not have to pay for it. I called Saba and sent them the information on the repair. They then asked me who looked at it. I told them the Gas Company. They then called my rep from the Gas Company and asked him to repair it. Well, the Gas Company fixed it, it took 3 months to get the correct part from Saba. What Saba forgot to mention was the Gas Company was going to bill me and SABA would NOT pay the repair bill. Very sad they would do this to a small business owner.

I purchased a Saba refrigerator and it has been awesome. Keeps all of my goods at the right temp. The one time i had to reset my temp due to a power outage i called customer service and the service team walked me right through it and called a few days later to check and see if the temp was still holding. Overall efficient unit with great customer service.

I posted one star because no one has invented the trash can rating system yet (they would definitely get the 5 trash can rating). I performed service repair work for SABA in November of 2018. Today is February 21, of 2019 and we have still not been paid for work performed at two separate locations. We were told today (3 months later) that one of the invoices would not be paid unless we accepted a lower amount of payment for the services performed. We did the work with the expectation of being payed in full. Is this how SABA Corp. does business? They are past due by 3 months. I will keep you all posted each month to let you know how SABA takes care of the bills. See you all next month.

Very happy with their products. We bought uprights and prep tables for our greek restaurant. I also called to get help to set the temperature of our prep table unit and they were super helpful.

Beware! These guys will not honor their warranties. Very bad service.

My experience with Saba Corp has been very disappointing. The worst experience ever. I would not be buying any new equipment from this corporation. If I could give them no stars I would. They are not a very responsive company. You have to keep calling them if you need anything done.I own a stdd-27-69 unit. I bought the unit in Jan2017 to add it to my restaurant. It’s had issues from the start, not cooling down enough, for which they sent a technician out to fix. In dec 2018, the unit went down again. This time the issue was the compressor. I contacted saba corp and left a message in December 2018 . Even went online and filled out A form. After not hearing back from for about a month I called back again. After finally getting a hold of a service technician in Florida. they sent 4 different technician five different times to fix the unit. It’s taken them 5 months and yet not figured out what is wrong with the unit. They keep sending new compressors out which doesn’t fix the problem. Finally after the frustration of loosing money from not having a working beer unit. I asked the technician to transfer me to the manager or head of service department. After speaking with the manager sheina or shiana she stated she will get back to me, but did not. I had to call her back to follow up every time to follow up on the request. Finally she transferred me to the head of the service department, who was so rude from the time he got on the phone, that I had to disconnect the call when he would not listen to my concern. All he kept saying sir, sir here is the tracking number there is nothing more I can do for you.

***Update***The issue with the freezer is still not resolved. They keep giving me false promises as I wait for someone to come and fix it. I am hoping this will be resolved soon. The best move may be to buy a new freezer, have them come pick up this one, and hope that I can get reimbursed for the new one. My business is taking a hit due to this issue.This is my first time writing a Google Review of a company. About three weeks ago, I had a SABA freezer quick working properly, and it was only a year old. It would not get below 35 degrees F. After talking with the SABA representative in Lakeland, FL someone came out from a 3rd party repair company and checked to see what was wrong. They discovered there was a hole in one of the coils. I was told this was a warranty item. So, I asked when it could be fixed. I was told that SABA and this repair company would have to work out the details first, since it is warranty and the repair company has to make sure they are going to get paid. This was the start of what became three weeks of back and forth. Every 2-3 days I would reach out to the SABA representative to check on the status, and each time he would act like he had no idea what the problems were. I kept having to be the liaison between SABA and the repair company for SABAs warranty work. Every time I called I was told they were working on getting the part to the repair company. Note, they are located in Lakeland, and I am in Plant City, about 30 minutes away. Every time I call, it is the same story, I am going to get someone out there today or tomorrow, and every time no one shows up. So, I started contacting the repair company and they told me that the SABA representative had not been communicating with them about getting the part for my freezer, and they do not do work until SABA gets them the part and they know they will get paid (which is totally understandable). Last week, after I found out they never sent the repair company the part, I asked them to please go ahead and send it over. This was on Monday. On Thursday I called again and the SABA representative acted completely unaware and said that the part never was sent out. In that same time frame, my sandwich table refrigerator went out, and it was only 1 year old. I was told that it was a simple problem, and it got fixed within about 1 week. Several days later, it went out again. I am now sitting with a broken sandwich table and freezer and a company that does not seem to care about getting it fixed. I called last Friday and asked if someone could come on a Saturday, since it seemed I could never fit into their schedule, and they told me they do not like paying overtime, even after I have been without a fridge and a freezer for 3 weeks. However, he said he would get someone out here on Saturday. So, Saturday comes, and as I wait, no one shows up. So, when I called this morning, the representative told me that he couldnt get anyone out on Saturday. I asked him why I was not contacted (because I was waiting for someone to come because I was told they would come), and I was told that he just got busy and forgot to call. I say all this simply for people to know what this warranty issue has turned into. I am unsure what to do to get it fixed, but this has gone on far to long and I have lost a lot of food, time, and my business is being hindered because of it. This, and the fact that I am still down a refrigerator and freezer, is the reason for the 1 star review.

Pricing = Excellent!!!!!!! Customer Service = Excellent!!!!!!!

Bought unit sbb2448b and thermostat went out,called customer service,not only were they polite but the part arrived sooner then expected.They even called back to confirm my unit was fix:):):)