The way they do business here is you come in and tell them what you are looking for and they find it. They scour the country and bring your vehicle to you. But there is a serious downside to this way of buying, you have to take all parties involved word that they are selling a good car. By the time you can lay your own eyes on the car, you already own it.For a hefty sum of money John sold my father a truck with a completely rusted out frame. It was so bad I felt it unsafe for my father to drive. I brought this to John’s attention and he agreed it was no good. 6 months later he finally made good on his promise to make it right and replaced the entire frame at a great cost to him.This whole fiasco could have been avoided if we could have seen the truck before we bought it. This is not possible at TDA
John is a spectacular advocate for you in the process of buying and selling a car. He’s extremely knowledgeable on all fronts, and works quickly to find deals that are in your best interest. I was extremely impressed by his level of expertise, professionalism, and friendliness. I would recommend John to anyone and give him my highest vote of confidence.
Here are Facts. When through John to purchase a truck for my son. John found what my son was looking for. He sent low resolution pictures to us through e-mail. Truck turned out to be a work truck with paint in the bed undisclosed dent. Check engine light was on but he said it was nothing and would have his mechanic fix it. 3 trips before it could be resolved. On trip I asked the mechanic what is that ticking noise. Response: Oh its nothing a lot of the Chevys have that. Truck lasted my son just under 2 years. Valves were actually going out. Just sold the truck and took a $9,000 loss. I called Johns office when we discovered the issue. He didnt return my call. These are all facts. Make your own decision if you want to deal with business.
Working with John Elliott and his team is easily the best experience I have ever had buying a vehicle. He is knowledgeable, trustworthy and honest. He helped find the perfect car at the perfect price. I would recommend The Dealership Alternative to anyone looking for a quality car-buying experience.
I reached out to The Dealership Alternative and John after I heard from two people I have come across in Helena. Both of them had very good experiences with buying a car through The Dealership Alternative. John helped me buy a used car within the budget. The whole process was very easy and he makes sure that he gets you the best available car possible. You always have an option to say a no to the car he brings for you and the search begins again until you are satisfied. I havent got much time to explore the Toyota Pruis he got for me. However, it looks great so far. And, he always reachable to answer your questions and clear your doubts. He even suggested that in case if I want to sell a car in the next couple of years, (given the fact that I took a good care of it), he would help me sell it through The Dealership Alternative. I would recommend them highly.
John is a great, honest guy! I am very happy with my car and overall experience. He helped get me out of a ridiculous agreement with a local dealership. Very thankful for his knowledge and will to help!
I have been going to The Dealership Alternative for 10 years for myself and for my kids. John and his staff has always treated so warmly and has always found me just what I wanted and always within my budget. I can not say enough about their care and compassion. I will always be a loyal customer. Thank you TDA!!
I was a first-time car buyer and super overwhelmed by the entire process until I started working with Jen. I told her my specifications and within a day she already had found several good options. Everyone at the Dealership Alternative is very personable, helpful, professional and efficient and it was a huge relief to know that they had already inspected it and done research on the car before selling it to me. I could not have had a better car buying experience!
These guys are great! They helped me find exactly the car I wanted in no time flat, and then negotiated with the dealership when the car arrived with chipped paint. So easy! And very cost effective too. Ill be back!
My wife and I gave John and his crew at the Dealership Alternative a near impossible task, finding us the perfect car. They pulled it off though, and we are very happy. Thanks again.
I could not be more pleased with my experience at the dealership alternative. We got the used vehicle we wanted for the price range we wanted. We gave them a list of things we wanted in a vehicle and they searched online inventories of dealerships across state lines, did thorough VIN checks, discarded anything that could have an issue, and didnt stop until they found our perfect vehicle. If they do find any issues with your vehicle at all, like my vehicle has a few minor scratches on the bumper, they let you know as soon as they find out by sending pictures. They also send someone to do a thorough inspection on your vehicle and if everything checks out, they bring it directly to Helena. Id recommend calling them if you are in the market!
So easy and fantastic service. The car was perfect and I didnt do a thing. TDA did it all. Wont buy a car any other way.
So awesome we purchased truck we always wanted. John found it in 1 day we bought it the next day. Yay for you all. Thanks again for everything.
I was in need of a car in a hurry. Pam and John found just what I wanted the same day! They are awesome and make car buying a breeze!
Ive now purchased 2 vehicles thru The Dealership Alternative. You tell them what you are looking for, price you want to pay, color, interior, etc. and they find it for you. Easy Peasy. No one following you around at a car lot. No time wasted. Service with a smile even. I would highly recommend them for your next car purchase!!
Fantastic professional service.