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Safelite AutoGlass
1314 Euclid Ave, Helena, MT 59601, United States
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Safelite AutoGlass
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Ge
Review №1

Have used Safelite in Wisconsin and Oregon in the past with excellent results. Scheduled a windshield replacement through my insurers affiliate service with Safelite. Had to have my car at the Helena Safelite shop between 7:30-9:30 to get same-day service. I asked and was told their shop closes at 5:00 pm. Delivered my car 14 miles away before 8:00 am. The store manager Tyler said hed call when it was ready. There were three workers in the service area, plus Tyler, working on two cars. No call by 4:35 pm so I drove 14 miles in busy traffic and construction to get there by 5:00. My car was sitting where I parked it nine hours earlier, still having the broken windshield. When I asked why I wasnt called or why my car wasnt repaired, Tyler English raises his voice and tells me hes short of staff, never promised my car by 5:00, and theyd still get around to it that night. Unfortunately, you cannot believe anything Tyler says and his management skills are deficient. Three hours wasted and now to find a reliable service shop in Helena. Im optimistic I can find a competitor in town with better service.

Da
Review №2

Great staff. Friendly and helpful also worked quickly so we could be on our way.

Pe
Review №3

Great professional serviceWe’re driving cross country from the East Coast in a Mercedes Conversion Van. Our windshield showed a passenger-side crack at Wall,SD. After 105F temps in Little Big Horn, that crack appeared on the driver’s side. Being insured by Geico I got an inspection appointment at this Safelite location and they got the “hard to get 2017 Metris” windshield and very completely replaced it. They relieved a huge problem from us.

Fr
Review №4

Really fast,excellent customer service.🙂

Ca
Review №5

Came in today with no appointment. They were super professional and got me in right away. They called my insurance for me and got the approval from my insurance. They made it so easy. They fixed my rock chip andmy windshield looks amazing. They did a great job! I highly recommend using Safelite, Helena Montana.Thank you for such a great job!

Gl
Review №6

Everyone there was really nice and friendly. Prices are a little higher however you get what you pay for. I went somewhere else and it wasnt worth the difference in price. Thank you

Mi
Review №7

Helena Safelite would not proceed with just the insurance policy number but wanted an adjuster to contact them. Clearchoice just needed policy number and they did the rest. Windshield was installed the next day!

Da
Review №8

Did a great job. Very friendly service. Explained all aspects of the job. Very professional.

S
Review №9

Poor quality: No customer service on phones.Poor value: Doesnt seem to value the customer.Not professional (period)Already sent review. Forgot to rate.Went with another local company.

Ky
Review №10

My new windshield looks great and was installed quickly.

Ja
Review №11

Tried calling to get a quote system auto hangs up after saying check thier website for an appointment. Guess they lost a customer, thanks for the no help

Ve
Review №12

Got us in early, very friendly service. Did amazing job at explain the after care with tape very well. Over all I will differently go back in the future

An
Review №13

Friendly Service and very quick repair. I wish I had caught the name of my technician because she was phenomenal to work with. Highly recommended!

Gl
Review №14

Great job at a good price.

St
Review №15

Only make appointments online, last time that they worked on my car they broke a bunch of stuff

Ja
Review №16

Theyre the recommended shop with Progressive and with good reason. The three times over the course of there years with two separate vehicles Ive never had any reason to complain. They worked flawlessly with insurance and was a breeze to repair my windshields.

Ke
Review №17

Great customer service - quality craftmanship, quick work...

Je
Review №18

120 for a single rock chip repair. Crazy! Go to speedy glass they will do it for 40!

Am
Review №19

Amazing service. Done early.Vacuumed and windows washed!

Ke
Review №20

Awesome thanks

De
Review №21

Everytime I have conducted business with satellite it has always been friendly and top notch professional! Great prices and HONEST transactions. I highly recommend Safelite, I wouldnt do business anywhere else!

Ma
Review №22

Great experience here. We will continue to shop here.

Di
Review №23

Needed a new windshield and were able to schedule me for next morning.

Va
Review №24

Great service. Very satisfied on my visit, very professional service

Be
Review №25

The individuals on the phone in Helena, MT, provided prompt service and a great price for my windshield replacement. I had an appointment in moments and my the service on-site was professional. Thank you!

Gr
Review №26

Safelite did an amazing job on my windshield. They worked around my schedule and were very kind and informative.

Ro
Review №27

Super quick service and clean waiting area and bathroom. The technician also cleaned the previously inoperable button to open the glass in the hatchback door. It now works!

Ch
Review №28

The Technician was awesome and did a great job.My disappointment is with how the company does things. I asked for it to be billed through insurance. I was never notified that I would be required to pay for the services out of pocket. They did not let me know until after the work was completed and I was required to pay $65.Would’ve been nice to know so I didn’t end up having to count change.

Th
Review №29

Thank you for your great service

Mi
Review №30

Went twice in two days, once as a drop.in once via an appointment via USAA. Both times were quick and easy and repairs good. Friendly staff too, recommend.

Ja
Review №31

Online services are hap hazard, but associates are quite helpful.

Be
Review №32

They repaired a spider crack caused by a flying rock from another vehicle. Took less than twenty minutes by friendly, polite, and knowledgeable employees. I can barely see the crack now. Good job!

Sh
Review №33

Customer service was very kind and courteous and let me know when they were starting and when they

Ga
Review №34

Nice People

Mi
Review №35

Kellie Adsit did a great job, she even cleaned all the windows in our van & shook out our floor mats.

Ju
Review №36

This was a very pleasant experience! Mariah called me early this morning and went over things! She called again to let me know she was about 45 minutes out. Came to my house and with all the snow we accumulated got stuck. She didnt panic she got to work right away did a wonderful job and was very pleasant! I highly reccomend safelite and technician Mariah!

Ju
Review №37

Excellent all the way around

Su
Review №38

Great place and good service

Ti
Review №39

Too expensive

Ro
Review №40

Greatplace

Information
12 Photos
40 Comments
4.4 Rating
  • Address:1314 Euclid Ave, Helena, MT 59601, United States
  • Site:https://safelite.com/stores/helena-mobile-auto-glass?utm_source=google&utm_medium=list&utm_campaign=local
  • Phone:+1 406-417-3027
Categories
  • Auto glass shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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