Clint kept me well informed throughout the installation process. They were on time, professional, and efficient. When the machines were missing a standard installation part, he made sure someone could come back the next day to finish the job. This was my best experience with a commercial fitness installation in many years. Thank you Clint & team! π
A great place to get your fitness equipment. They carry top quality products at reasonable prices and they service what they sell. Ryan is a super guy and is VERY KNOWLEDGEABLE about their equipment and the industry in general. I highly recommend BETTER BODY Fitness.
I bought a treadmill from Better Body Fitness a few years ago, and it still works perfectly. I even trained for a marathon on the thing! Recently I went back to buy some weight training equipment. The staff was so helpful. I wanted something that would work for me, the mom in the house, and also my growing teenage sons. They helped me find exactly what I needed for the whole family and still fit in our budget. If you have questions about a home gym, Better Body Fitness is a pretty good place to start!
We recently purchased a Nustep recumbent bike from Ryan at Better Body Fitness for our son.We were very satisfied with his friendly demeanor in assisting us in finding what we were looking for. We were also very happy with the two gentlemen who delivered and installed the machine. Overall service was great and I would recommend them to a family member or friend.
Better Body has been servicing our equipment for the past couple of years and they do a great job. But this year they helped us remodel our fitness center and I was blown away!! We didnt really know how to best utilize our space or what equipment is most in demand and Coco created a layout that really works for the amount of space we have. She is so informative and she checks in often to update you on the progress. We got bids from other companies and they were very high pressured sales tactics. Better Body was not that way and they helped us find what worked for our budget.
Better Bodys service is always unbelievable! Theyve been our provider for fitness and gym equipment for years for our 5 different facilities. Our rep, Coco, is great about keeping in touch and honoring our budget timelines for purchasing as well as following up with how our new purchases are working out. Dan (installation and maintenance) is consistently on time, communicative, professional and efficient. And of course the equipment and machines are also high quality and the latest with whats available!
Ive been going to Better Body Fitness in Missoula for several years to buy equipment for my home gym. Ryan is very knowledgeable about all of their products, and I have been very happy with what Ive bought and have been using so far. I would definitely recommend going in and talking with Ryan if you are looking for new equipment for a home or workplace gym.
Service was extremely helpful called back timely and gave lots of information also have great supplies
They are very helpful. Nice folks.
Bought some equipment here and wish I would have sooner! The owner/manager was fantastic and offered to accommodate my family in ordering what we wanted and getting us what we needed!
We bought an Echelon EX5s from Coco at BBF and highly recommend! The bike is an awesome center piece of our home gym. Buying through BBF gave us easy, same-day delivery and set-up, extended warranty and a one year subscription. They followed up the next week to make sure everything was going well. The service is second to none.
Love these guys. Coco is so kind, helpful and easy to work with. Josh is also very kind and does a beautiful job putting equipment together. Thanks so much!
Easy to work with and service is exceptional. Very friendly and helpful in picking out the right equipment. Highly recommend them for all your exercise needs.
We love our equipment! We purchased a power rack from Better Body Fitness and received the best service. I couldnt be happier with the quality of products and services there.
Beautiful facility with top of the line equipment! The customer service was friendly and knowledgeable but not pushy. It no surprise that this company is growing so fast...They clearly put the customer first. Thank you for such a great experience. πͺπΌ
We came into the store today with the intent to purchase a recumbent bike and accessories for my wife and I; however, sales person left me wishing there was another competitor in town. He was just short of rude. Over the two times we visited he never asked a single clarifying question, gave one word responses to our questions, talked down to my wife and was unable to give a meaningful reason we should pay $200 more at their store compared to ordering on line. Instead, he became defensive and argumentative, with a βtake it or leave itβ attitude. Needless to say, they didnβt earn my business, today. We tried to keep business local, unfortunately not this time.
I am so pleased with all aspects of this company! The sales staff were so helpful assisting me with the purchase of my bike.The install technicians were prompt, courteous, knowledgeable and friendly. I highly recommend this company!
Absolutely love Better Body Fitness of Montana. Their customer service is phenomenal, everyone I have met is extremely friendly and helpful. They have always taken the time to check in and are super quick when it comes to maintenance of equipment.
Great service! Its so nice to have such knowledgeable staff to answer fitness related questions so you know you are getting the right thing.
Just an amazing experience all around. I recently purchased a Spirit XT385 treadmill for home use from Better Body Fitness in Helena. The sales people that I worked with were wonderful, knowledgeable, patient and did not pressure me to buy something that did not fit my lifestyle. They invited me back multiple time and answered all my questions that I had about the different machines. They allowed me to try out multiple treadmills to find the one that suited my needs. Do to the COVID-19 Pandemic their stock was low and were very up front and honest about delays that may occur. They had amazing communication throughout the whole process and kept me in the loop through the whole process. Delivery was a snap and the delivery men were very polite and professional. I highly recommend Better Body Fitness to anyone if they are looking for exercise equipment. You wont regret choice.
Quality products offered by quality people. Excellent customer service and they stand behind their products. I will definitely be back for future fitness equipment needs!
Great customer service. If they donβt have the equipment in stock they will gladly order it for you. The staff is very knowledgeable and friendly.
OUTSTANDING personal service and EXCELLENT professional knowledge and advice by Steve King, the Retail Sales Manager in Helena. Josh and Tanner did a great job if installing my new Horizon Elte T9 treadmill in my home gym. I highly recommend this business!
I purchased the Matrix rowing machine from Better Body Fitness and love it. They have a great space with a great selection of equipment to choose from and are very knowledgeable. Dillon and all the staff were very helpful and easy to work with.
The team at Better Body went above and beyond to help us get our home gym set up during the pandemic. They helped us find the right equipment and worked through all the supply shortages to get us our equipment in a timely manner. Better Body is the place to go for great products and customer service!
I canβt rave enough!I had the worst experience buying on line from a big name brand.I came to Better Body Fitness and bought an amazing bike. Way more of a bike than on line.Buy local, it will save a lot of heart ache and you will not be disappointed!
I am absolutely loving my Spirit XIC600 indoor cycle and cant thank the crew at Better Body Fitness enough! With the quality equipment and friendly, knowledgeable staff, I highly recommended shopping local at BBF for your fitness needs.
Coco the sales representative did an excellent job in helping our company find the perfect exercise equipment. The staff who delivered were very professional and helpful. We would highly recommend this company for all your exercise equipment needs!
Staff was extremely helpful and friendly in assisting me find what I need! They also has lots of options for what I was looking for.
So thankful we have a full gym in our home with all the social distancing! Who knew this luxury would be a necessity. Better Body really set us up well and we are so thankful for their expertise!
Always excellent - at least for the last 20+ years. Looking forward to my new Air Dyne! Steve King knows his stuff.
WE HAVE PURCHASED MACHINES FROM THIS OUTFIT MULTIPLE TIMES AND THE SERVICE AND PRODUCT HAVE BEEN THE BEST AROUND..THANKS STEVE/JOSH/DILLION FOR YOUR DEDICATION TO FITNESS..BETTER BODY FITNESS ROCKS..
They stored our equipment we bought at the Missoula location for a few months while we looked for and closed on a new house.
Ive had nothing but fantastic experiences with their staff. They go above and beyond for their customers and provide the type of knowledge needed to make the proper purchase. Actual in-person service is what makes shopping local that much more valuable at this day-in-age and I am glad to have this option here in Helena! I couldnt imagine spending a good chunk of money online for home fitness equipment. Call me old-school but I like to know who I am buying from while having a local option to service it.
Awesome workout and weights store live it!!!
Quality equipment and excellent service. Any time you need help they get it done. Josh was out today and serviced one of our machines. If your going to buy exercises equipment this is the place
Mona was very helpful recommending a treadmill for my family. She took all our needs into consideration and found us the perfect fit!
Really nice store with high end equipment.
Better Body Fitness is an amazing company to work with!!! They are extremely friendly and helpful! They helped me find the right bike, at the right price, to get my knee moving again! Still use the bike a year later! Thank you to everyone at Better Body Fitness!!
Beautiful store and a super friendly staff. What more can I ask for in a business?
Very knowledgeable and helpful in our purchase. Helped us narrow down what we were looking for and walked us through all the specifics on the product.
Have only bought 2 silicone rings from them but they were helpful both times. The place is really clean and appeared to have any excercise equipment you could want.
We stopped in here looking for some specific equipment, hopefully used and discounted while on a trip to Helena. They didnt have what we were looking for but when we told him that we were from Missoula he informed us of their sister store located there and said hed contact the correct people there to get ahold of us to try to help us track down the equipment we were looking for. The guy, whose name I didnt catch, was very helpful and didnt mind our kiddos checking out the showcase equipment. Very helpful and attentive to our needs. Hope to do some business with the local branch soon.
Great selection that allows you to try BEFORE you buy. Nice staff that cares about your fitness goals
This business is more than happy to sell products to you. But, if you have a problem good luck getting them to come out and fix it. I have been trying to get my treadmill properly serviced for three months. They seem to have only one person responsible for fixing equipment and he does a horrible job managing his time. Management has to be aware of all of this but they dont really seem to care. And caring is providing actual results, not just I am sorry, bla, bla, customer service bs. That is all I ever got when I actually got to talk to anyone to try to move along the problem.I finally gave up and went down to Big Sky Cycling. Although fitness equipment is not their main thing I know I can talk to the owner there and not get the run around if I have a problem in future.The whole experience with Better Body Fitness of Montana was disappointing. I went there so I could get help if my treadmill had a problem because I wanted to keep a consistent exercise schedule from home. It really isnt that complicated or a big thing to ask. Just communicate and return peoples calls by the end of the day or the next business day at least. Seriously, it can not be that hard and if you are going to run any sort of business would this not be a priority? It obviously doesnt matter to them.
Very helpful! They are obviously Helenas fitness equipment experts.Nathan (Owner)Grovom Painting
I would like to both commend and recognize the owner of Better Body Fitness of Helena, Clint Erb. He has the utmost in integrity and ethics. I was involved in a non-business related occurrence; to which I lost my wallet at annual Cat-Griz football game in Missoula. Mr. Erb took the time to track me down, and then went the extra mile to make sure it was tamper proofed, when I received it.The world needs more people like Clint Erb. He is a true class-act and upstanding citizen! I wish, I had the ability to comment on his business in Helena, but I live in Cut Bank and Big Sky, MT and have not frequented it yet. It would be my pleasure to recommend Clint Erb as a very responsible person with great ethics and recommend his business to the people of Helena and vicinity. Helena, you have both a great business owner and citizen! Thanks again Clint!--Sam LuedtkeNov 19th, 2018COO/Managing PartnerAlpine Property ManagementBig Sky, MT
Very professional
Wish there was more in stock.
Great service and advice!
This place sells fitness equipment to commercial and residential consumers. They do have some used equipment but they mostly sell new equipment.
Always friendly service.
Great Service