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Capital Jewelry and Loan
1313 Cedar St, Helena, MT 59601, United States
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Capital Jewelry and Loan
Comments
mo
Review №1

Its to bad that all the other pawn shops are closing. These folks at capital are straight up swindlers! Ive botten a few things from down there on different occasions, half the time it dont work right and the other half you could of gotten new for a couple bucks more! I suggest doing your research before purchasing something from here! Chances are for a few bucks you could buy new with a real return policy if the item they sell you is defective! Dishonest praying on the misfortune of others, if you want to support preditoral behavior then this is your spot!

E
Review №2

Well stocked store with lots of tools, instruments. Really good prices.

Da
Review №3

Rick is awesome!! Any time you want an honest deal, ask for Rick. We have always preferred Capital Pawn above all others in Helena. Lately, we have been even happier to buy, sell, and trade because Rick has given us a fair shake every time. No more shopping around. We just go to Capital.

Co
Review №4

Best deals in town!

Ch
Review №5

This place is definitely one my a list for places in helena, they have awesome discounts, good prices even if its regular price, and an amazing selection. The staff were really friendly. Ill definitely be coming back here.

As
Review №6

I had the best experience while moving over the weekend. I was having TV sound issues and Rick was great at helping me problem solve the issues and getting me a couple of DVD players. I will definitely go them for all of my future electronic needs.

Re
Review №7

The guys here are great, I bought a t.v. And they were able to get me in and out real quick. Anything I have bought from capital city pawn has worked or they switch it out. Great customer service.

Ka
Review №8

Best pawn shop in Helena! They are amazing and work with you on prices and loans.. dont go anywhere else!! Rick and Bradley are amazing!

Ty
Review №9

The people that work here are very nice. Ive gotten good deals before and they have given me reasonable prices when pawning items. Thanks guys.

Ca
Review №10

Went into capitol pawn two different times not expecting to actually find what I was looking for, but Rick hooked me up ! I wasnt able find what I needed on the shelves, so he went in the back and got it for me. Excellent customer service ! Thanks, rick !

G
Review №11

Awesome deals without the hassle. I got to say Rick has been doing an amazing job since hes arrived.

Wi
Review №12

When some dirtbags swiped my miter saw off my porch in Belgrade, Gallatin County Sheriffs Office tracked it here.Rick and Justin were exceptionally polite on the phone once I got in touch with them. Cant say enough good things about how these guys were to deal with.When I came to town to pick up my saw, Rick loaded it for me and even gave me a sweet deal on an item I decided to purchase. The store has a massive inventory and great staff. Thanks guys!

Da
Review №13

Great pawnshop, tons of inventory, and always will to deal. Picked up many tools and ice fishing gear way cheaper than new prices. Huge sale every December where the blow everything out the door. A real gem, I stop whenever Im in town.

Ja
Review №14

Rick was an outstanding workerWanted a sound bar to play music and the one I wanted had an issue with items lost in back and he made it correct with another oneHighly recommend

Jo
Review №15

Best pawn shop in town. Has TONS of stuff. I could go in every day and find new items. Staff is always nice, its my favorite spot.

Me
Review №16

These guys know their stuff and go above and beyond for customer service! Only shop i use!Adding to this, they have been the most helpful and kindest people Ive dealt with.

Review №17

Decent prices if you are buying but dont bother trying to give them your business if you are selling. Tried to rip me off a ton. Offered $90 for a new $500 piece of mining equipment. In a town like this they should know better. My business will go elsewhere.

pa
Review №18

Went to shop for the first time and was greeted by friendly staff. They actually gave me more than I expected for my items I was selling, (really just looking to get rid of). Picked up a used acoustic guitar, price tag said $59 and without me even asking they dropped price down to $45 at register. They even searched for a case for guitar at no extra cost.Very good experience.

Sa
Review №19

We have always had excellent customer service at this shop. When weve been in a bind and had to pawn something, theyve done their best to give us the most for our item. We highly recommend these guys.they were truly a life saver

C
Review №20

The owner is a weapons grade cheat, a weasel of the highest order and both his faces will deny it with a smile. Customer service? You must be joking, its at their convenience plain and simple, but be thankful because if you were to ask a flat tire a question about the British Pound, you would find yourself more informed and with better manners.

na
Review №21

First off love this place great prices pawning and selling best in town but my man rick what a great guy super helpful and friendly, when I go in if ricks working I’ll wait just to work with him I always come get my pawns and if I need 10 or 15 extra he’ll throw it on in the past I’ve felt some deals I didn’t get what I thought I should for things but working with rick and most this crew it’s the beat pawn shop in town, love rick love capital pawn highly recommend

Ma
Review №22

This place is the place for some great deals ..Come see Rick for greals

kc
Review №23

Customer service was on point and Rick was awesome in the shop! Great place! Best place!

Ke
Review №24

Rick was very kind to us and gave us a baller deal on our tv last month. Definitely going back to buy another tv today.

Ja
Review №25

We have always had excellent customer service at this shop. When weve been in a bind and had to pawn something, theyve done their best to give us the most for our item. We highly recommend these guys.

sa
Review №26

WOW! I WAS VERY IMPRESSED AGAIN. I KEEP GOING BACK AND THEY ARE STILL SO FRIENDLY AND HELPFUL NO MATTER WHAT I GO IN FOR!! WHETHER IM PAWNING OR BUYING THESE GUYS ARE THE BEST HELENA HAS TO OFFER

RY
Review №27

Good people, good prices and good place to have some fun! Even if your just grousing. One of my top 5 places I go!

Ka
Review №28

My Son in Law pawned his I-Pod to these guys....he is in the military and was called out to do annual training...when he gets back he will get paid...my daughter and son in law both called to ask if they could hold it one more day so he can come in and get it back...not only were they treated very rudely but this store would not let them talk to a manager nor would they extend to the next MORNING when they are going to put out anyway so what really would they be losing? They obviously do not respect the men that fight for us....also have absolutely no customer service skills or compassion for people that are in this position....My advise to anyone reading this...GO TO DAVES PAWN OR ALIAS THEY KNOW HOW TO TREAT THEIR CUSTOMERS WITH RESPECT AND DIGNITY! YOU GUYS TRULY ARE A**HOLES!!!

Al
Review №29

Ive always had good experiences almost always buying. I spent hundreds of dollars while in pre-release there and have shopped many times.On June 2 I bought a PS3 and controller. I went out of town before I got to use it. When I got back on the 13th and went to hook it up the power cord for the controller and system was missing as well as the auxiliary cord.I tried to take it back but having lost my he receipt I expected to only pawn and not return it. They said the machine wouldnt load a game and they couldnt take it. They knew I had just came in and bought it within 2 weeks and could have easily looked at my purchase history to see I was a loyal customer but they just turned me out the door. I left the machine there and will just eat the $50 but Ill not be giving them my business anymore.

Dw
Review №30

Great folks to deal with, great warranty and fair price

Ro
Review №31

They are willing to work with you and there customer service is top notch.I will keep coming back.

Ke
Review №32

Where to start...it is not a pawnshop I will visit again and I encourage anyone to stay away. Terrible customer service. Owner ignored me when I tried to talk to him as he went by me then later denied it when I confronted him. Yes ... Confronted him! It was that bad. The young man behind the counter continually turned and spit tobacco in a garbage can while I was talking to him.I have bought and sold a lot of items in pawnshops over the years but have only encountered this asinine rudeness in Helena pawnshops. This owner and helpers behavior is what makes people not want to buy local.I left the store after factually confronting the owner and helper about their rude behavior and unbelievable lack of knowledge. The owner started apologizing when I caught him in some untrue statements. Too late for that! I believe the previous lady whose son-in-law got treated poorly.I went up Cedar Street to the Alias Smith one on corner of Montana. They are worse. OMG!I took the ladies advice and went to Daves Pawn on the Gulch. Great service! Great experience, and the owner, Matt, was friendly, informative, and knowledgeable. He treated the item I was pawning as something worth money (which it is) while the guy at Alias Smith and Jones threw it on the counter and basically said was crap. Lol.Anyway, I highly encourage you to avoid both of those places. They were smug and rude from the minute I walked in.

Au
Review №33

Rick was special helpful and found exactly what i was looking for!

Kr
Review №34

Good people. Greta service

Jo
Review №35

This place sucks. sells everything way over price and it gets so bad they can take anymore stuff

Jo
Review №36

Very honest and honorable people, GREAT selection of high quality merchandise, and good prices to boot. Thanks to Nathan, Shannon and Baron for being awesome!

Cy
Review №37

Wonderful and patient people. Reminder to remind yall to create a FB page and a Twitter acct., if you havent yet, business would boom! Thanks guys youre awesome 😊

Sw
Review №38

My favorite pawn shop in Helena.

Li
Review №39

Needed some quick cash, and they worked with me immediately. Very friendly and professional.

La
Review №40

Bought a power washer and paint sprayer today 2/17/2016 awesome customer service and great prices! will be going back soon!

Gr
Review №41

As a shopper, i find great deals most of the time. they have to stick to their margins it seams, but sometimes they budge and it keeps me coming back.

Ch
Review №42

Place is a joke sells things with a return policy but if u return stuff justin the owner bans u what a joke pawn shop.i would go elsewhere

Di
Review №43

Basically all the prices on their tools are the same as they are brand new at lowes or home depot!? What a waste of time.

To
Review №44

Good people,fair

Ma
Review №45

They offered me 75 for a $450 snapon tool that was in excellent condition.

Ke
Review №46

Great guy is rick

Ju
Review №47

Damage your items and lies about it. Horrible place

Information
8 Photos
47 Comments
4 Rating
  • Address:1313 Cedar St, Helena, MT 59601, United States
  • Phone:+1 406-449-2200
Categories
  • Gold dealer
  • Pawn shop
  • Gun shop
  • Jewelry buyer
  • Video game store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Buys used goods:Yes
Planning
  • Quick visit:Yes
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