Everything I ask the store to do for me, the do quickly. The pro desk are always available let to answer questions and pull orders for me, from the smallest request to large ones. That includes all employees at the pro desk as well as department associates.
So angry at the service (or lack thereof) but Ill save you from a lengthy review. Just be prepared to be given the run around. Dont expect updates. Dont expect them to use common sense. Go in with low expectations and you will be fine.