The gentleman who took care of me was knowledgeable and professional, I felt in very good hands from the start, rep was thorough with diving into my needs and executed this transaction perfectly, I could not be more satisfied. The store manager even came out to greet me and thank me for my business, if I could write 10 reviews I would, thanks at&t! I think I just found my go-to store!

I came to get a new phone and a sales representative helped almost immediately. I have been needing it for a while and I’m happy I finally got it. Thanks AT&T! 😊

I had a great experience with sales representative and manager as well they very knowledgeable, patience and very informative. I would highly recommend this location.

I loved the customer services at this location. The managers were so helpful, they welcomed and I waited a little bit and The sales person was very knowledgeable, patient and friendly he made me feel like a valued customer. Highly recommend this store.

Customer service was excellent. I had to purchase anew phone cause my old phone just shut off. No trade in discount given! Nothing! At&t should have waived the connection fee for new phone.

Good service and great staff. They saw to our needs and fulfilled them.

Ive came here for several issues. I had to wait a minimum of 30 min each time and i wasn’t offered help. They will turn you around unless you are Hispanic.

Good customer service

Joe is amazing!Exceptional customer services.

Bad service. My son slightly pulled on the display phone to see if it came out. The lady got angry and was showing the other worker a demonstration of my son pulling it but she did the pulling aggressively like if my son was doing it like that but he wasn’t he slightly pulling on it. She was also giving a nasty look and very disrespectful.

Got a new phone from this location I’m very happy with the services.

Bad service !! went in for a iphone 12 pro max and they told me they didnt have none in stock to check another at&t store, when i got to the other store somehow they where able to check how much the hempstead store had and it was showing 12 in stock when they told me they didnt have none. Horrible service from the manager

Thanks Victor for your help yesterday, efficient, keep it simple manner, my new phone 📱 its all set up!

Amazing service. Adriana and Tanya were very helpful and helped me and my son to get the best deal. Great services keep up the fantastic work.

Everyone gave me an excellent service, they helped me with everything I needed, all the staff are very friendly. I really appreciate that manager Adriana helped me with my transfer phone to phone and by setting my phoneWith my voice mail. She is very very friendly and courteous. Thank you Hempstead At&t.

No good international service

Dan the man! Helped me out with a problem I was having with my SIM card quick and easy, I was out of there in 10 minutes. Great customer service overall on his behalf. Ty!

The manager Jamie went above and beyond and provided excellent customer care. He was patient, knowledgeable and professional. Will definitely shop here again because of him. Great experience.

I have had nothing but problems between AT&T corporate and this AT&T location. We picked up a defective iPhone 11 Max Pro that we returned the next day and had to go through 2 other phones to find one that works. With each phone came a new number that they never took off of our bill. Juan was a generous help during and after, but the manager Adriana didn’t seem to care for us once we left. We had been charged for each line they tried and we reached out to Juan but he explained that was something only the manager could handle. So we were told to speak with Adriana who proceeded to tell us that she can’t help us. She cut me off on the phone and didn’t want to help us trouble shoot this problem. All we asked for was her assistance and she couldn’t even offer that to us. I will NOT have anything good to say about this store after all the problems we went through with them just to be brushed up when we need help with our bill. Please refrain from going to this store with any issues simply because the manager couldn’t be bothered with them.

Adriana and German helped me out setting up my iPhone, and I watch . Thank you

Grear services and friendly representatives.

Went in on a Sunday afternoon at 4pm. Needed to get a SIM card for an iPhone. No acknowledgement by any of the staff that I was there. Waited for a a time and just left. No one gave a damn. Stay away! This is why amazon is doing so well and brick and mortar stores are closing left and right. Lousy customer service.

Courteous staff, very patient, but the wait time is often long. Their biggest problem is that the staff isn’t given any priority when they call into AT&T, they have to wait on a phone queue as long as a consumer. That’s an AT&T error, not the store. I find the staff truly focuses on each client’s needs. They need more staff.

Just visited AT&T and was greeted by Juan. Very informative and extremely helpful in helping me with the purchase of my new iPad. Cant wait to use!

They welcome you with respect and love very professional people

Courteous, patient and thorough. Adriana deserves 10 stars as does Christian

Went in got a new phone and plan and was in amd out really quick. Great service.

Great service 👏

This stores employees will not approach to assist you. You will need to be very aggressive to get any assistance. Even then they will continue with busy work. Definitely do not recommend this store.

I have a worst experience in here the manager she’s always give attitude, when the customer ask for help, they give you bad promotions, I’m so unhappy with the team they don’t know how to treat a customer 🤮🤮🤮🤮

I went in there with the intention of upgrading my device and getting a pair of wireless headphones.. long story short the phone I wanted the note 9 in blue wasnt available at the time. So the sale guy place to the order and had it ship to the store because the package needed to be signed for.5 days later phone came in (got a call) I go in to pick it up first they couldnt find it then they didnt know who call me..After that mess got the phone in my hands and the sale kid say to me follow the instructions on the box for activation!I said to him you cant connect it and transfer my stuff and make sure everything is working properly and said no. If I try to do it for you thru my system to phone will lock!💁🏽‍♂️💁🏽‍♂️💁🏽‍♂️💁🏽‍♂️ So I said how am supposed to put in this sim card all and he says again follow the instructions on the box.**Now mind you am the only customer in the store theres 3 employee and a 4th that appear to be a manager. Which 2 of them are sitting on the table next to me jamming music thru Bluetooth on one of the display speakers.I call customer services and they recommend me to drive to anotjra store I .Which I explained what happened and the sale rep had to problem in doing this actually got everything done in like 15 20 min. And stated to me those guys are crazy they mad lazy I dont understand why they couldnt do this.*** Worse customer service store in the history of me getting a phone*** from associated to management***👎👎👎👎👎👎

Service was great and fast...thanks

They were very helpful!

My experience there was really awful, the guy was commanding everyone to sit down with a high tone of voice and not giving the reason why, someone told him that wanted to look around at the display of new phone and he was NO YOU CANT, YOU NEED TO SIT DOWN!🤬😡

Horrible customer service. Went in to get a case, and it took over 30 minuets after I asked multiple times for assistance.

I did receive the technical support I needed. Thanks

I have no experience with this business, Ive not heard anything negative.

Not getting the service needed, talked to 5 fifferent departments, really

STAY AWAY!!!!!!! Horrible I mean the worst customer service after waiting 20min and pointing out the phone I wanted to the manager I then spent another 45min going over the phone features with a sales girl who constantly yawned in my face every as if i was keeping her awake.I wasted a total 1hour & 10min of my time for the sale the sales girl to check inventory to tell me they were out of stock..... SMH

VeryHelpful in congenial manner

Bill is too high with original bogo package would not help me with explanation and I told them I am leaving 1400 00to go not good service anymore bill agreement if 250 per month get 500 bill now something but no help

Friendly and knowledgeable staff

Good staff

Great products

Service was outstanding

Very helpful staff

Too many people to wait for

Its ok

Good advice

Awesome service

Too much money

Very bad service

Bad service.

Great

Wonderful

Yes

The store was very full, there were a lot of people, the lady made me sit down and wait for me to be treated very kindly, they helped me and solved my problem.Thanks for all the help and everyone speaks Spanish.

Very good service I bought a new phone with boss mobile and I changed for this store, economic plan and the young man was very attentive. And the agent is very courteous to me. Thanks

Excellent attention

I always go to this store, the manager is very good and helps me and always offers us the best promotions. She speaks Spanish and is always very friendly, we change sprints and we are happy with the service and more with the people who work here in this store. Joshua and Adriana helped us with the bill and buy new iPhones.

I am very satisfied with my service they gave me help.Thanks

We were in the store with my sister and they helped us very well, after spending hours with customer service we went to this store and they helped us with all our questions and to connect a phone with At & t.Thank you Adriana & JoshuaJoshua very kindly helped me transfer my information from my old phone, the boy was very patient.

I was in this store and they treated me very kindly, they answered all my questions and helped me choose the best phone for my daughter, they also helped me create a new apple ID for my daughter because it was her first phone.Thank you very much for your help!

Very good service, the very attentive manager and the seller helped us with the transfer from phone to phone. I am very satisfied whenever I go to this store, they treat me very well.

Thank you . I visited them yesterday and it was a very excellent experience. The representative who attended us was very friendly and helpful. Thank you, I recommend you.

I recommend this store, I opened some lines for my business, the manager helped me and the girl was very kind, she helped me a lot, she explained to me and my boyfriend how the lines worked, charges, etc. and it was a very good service. We are happy with att we went from simple mobile, I really liked going to this store.Thank you

I visited the store on Monday and they helped me with everything I needed, I had several problems in another store when I got to this store, they helped me and explained everything I needed to know about my phone payments and my bills. They also helped me get a new phone for my son, Thank you for helping me and for the service you provided me in this store.

They gave me an excellent service, they helped me with everything I needed, all the staff are very friendly !!!!

Excellent always treat me very well congratulations

Very good service, and very efficient

Excellent attention

Good attention

A little pricey