Worse service. Not available on weekends. Had to seek outside help. Will never use their machines or service again👎👎👎👎👎👎

These washers are the worse!!! I contacted the 800# back in early June because the #1 washer had old water sitting in the rubber area as soon as the resident opens the door. I was told that it will be serviced...not! Now #2 also has the same issue which I observed today, 7/1/18 along with #1; they were never serviced to date!!!!! What is the purpose in contacting this # and getting no help?!?! How is this company still in business? I prefer the heavy duty metal washers because to me they really wash your clothes. Last week I had to rewash my sheets because they were not clean. I did it at local laundromat that had soso reviews, but at least my laundry was clean. So not happy with these washers. They need to be replaced with the old school washers. I usually dont complain, but when it comes to cleanliness with my clothes and linens, its a big deal especially when I am spending my $. Customer service is lacking a lot nowadays!!! More people need to speak out about it!

Great service within 24 hours. Condo has 4 washers and 4 dryers. This is a great family owned businesses.

Poor service. Our condo development has 2 washers and dryers and one have them has been broken for over 3 weeks. Multiples messages were left and the problem hasnt been corrected. impossible to get a hold of someone who will fix the problem. The dryer will takes peoples money and spin but heat wont come out. Imagine dealing with this for weeks and then coming to the drier to find it cold and wet.

Great Service never had a problem

Expensive price for our condo, the trial order was not what was discussed.We went from 2 machines to one in our laundry rooms, which was a “mistake”, this was months ago. Merry Christmas, here to doubling your time doing laundry. This is your business! It’s what you do! I’m not impressed.

This company is a complete scam. They take your money, give you non-functioning equipment, and then expect you to send them back (at your own expense) non-functioning equipment to get corrected. Do not trust these people, do not do business with them... dont waste your time or your money. Shop elsewhere!

Terrible user experience.

Worst customer service I ever encountered.Dryer was melted down while drying. I had so much trouble with these machine, we are.teyjng to get rid of them from our neighborhood.