The staff here are really great and attentive to your needs. Because of Mr. S. Holdridge, Ill be a repeat customer! Thanks for everything Charles Boyd Staff.

Charles Boyd Cadillac and Chevrolet dealership service personnel are great to work with. Both my Silverado and my Cadillac needed service. My wife is ill and I cannot leave her for a single minute, and because of the pandemic it is very hard to find someone to stay with her. Charles Boyd Cadillac and Chevrolet people made it possible for me to remain with her while they repaired my vehicles. I appreciate that very much.

Was able to meet all of my demands in a very polite and professional manner

Dont get overwhelmed and over talked and pushed to make a purchase

I came here to purchase a 2013 GMC terrain and was denied, even with a cosigner. The next day I went to Chrysler Dodge and jeep in Durham and was given a brand new 2018 Dodge journey with no cosigner. Not sure why the people at Charles Boyd didnt go over and beyond to help a customer... Not even sure how I wasnt approved for a vehicle that was 5 years old with a lot of miles. Without a vehicle, I was going to lose everything, and I am so grateful for the people at Chrysler for giving me my first brand new car. If you need a vehicle, please see Mr. Fletcher at Chrysler jeep and Dodge on 15-501 Durham.

We had a wonderful experience buying our second car from Diane! I mean that has to tell you something if we came back again! LOL!

Great customer service, and reliable service.

Wonderful car buying!! The deals are so amazing even I bought a car!!!

Alex Keith was wonderful in offering us a great price on a new Chevy Cruze that we purchased. He is very thorough throughout the process in making sure our questions were answered and that we were very satisfied with each step. Once our decision was made, the time spent finalizing was expedient and very pleasant! I would highly recommend Alex and the Charles Boyd dealership to anyone. Though the location is farther outside of Raleigh, it is well worth the trip! We will definitely be returning there for our next car.

Friendly and understanding service. Very nice and well-kept facility. Youll like these folks.

As always great group of folks to deal with. Very classy organization!

I purchased my first vehicle from Charles Boyd of Henderson in 2008. Yesterday I purchased my third, a Chevrolet Traverse LS. The team of Bobby Wilkins and Bobby Orr accepted my trade at a fair value made me a great offer on a new vehicle. Working with a car dealer you can trust is rare. The next time I need a vehicle, Charles team will be the first I call.

I bought a used 2011 Chevy Cruze from Keith at Charles Boyd. Within 2 months of having the vehicle, the turbo was completely blown into shreds. I was told by the auto shop that did the replacement that their is no way that the dealership didnt know about the turbo before selling me the car. I was VERY disappointed with my purchase because Id heard nothing but good things from this dealership. BEWARE WHEN BUYING A USED VEHICLE.

Service was excellent and knowledge of existing problems was superb

I would highly recommend buying with Charles Boyd. Thanks again Bobby Orr for the great buying experience.

SUPURB SERVICE FROM THE MINUTE I DROVE IN TO THE TIME I DROVE OUT.TOM JORDAN

I recently purchased a 2015 Chevrolet Tahoe LTZ 4WD from Charles Boyd Chevrolet Cadillac Buick GMC in Henderson, NC and the entire process far exceeded expectations. I originally spoke with John Cash and he was able to work a price that was close to what I expected to pay for the vehicle - in fact he lowered the asking price a couple of thousand dollars over the phone. A couple days later I received a call from Brian Boyd and agreed to come to the dealership to finalize the purchase (after a few minutes of face-to-face negotiation). We agreed on a price that was fair to both sides and the deal was completed. Bobby Orr completed all necessary paperwork in a timely manner. Norma Madrigal handled delivery of the vehicle flawlessly and was extremely knowledgeable about all aspects of the Tahoe.I detected a noticeable vibration upon my drive home and a service appointment was arranged to Road Force balance the tires. Heather Swingle arranged a convenient time for me to bring the vehicle for service. Ronnie Wilkins made sure the correction was completed and I was satisfied with the service.Every individual with whom I interacted exhibited a professional, yet personable, demeanor. I have purchased more than 30 vehicles over the years and this experience ranks as one of the best! As Mr. Boyd himself told me when I picked up the vehicle you are now part of the family. That describes my experience well - Charles Boyd Chevrolet Cadillac Buick GMC makes you feel like part of the family!

I was up early yesterday morning, continuing my search for a Silver Lincoln Towncar like my granny used to drive. I had recently became employed with the United States Postal Service, and had just sold my 2012 Toyota RAV4 in order to be able to buy my dream car. I searched google for Lincoln Towncar for sale NC and immediately came upon a beautiful 2005 Towncar that was just what I wanted. Me and my granddad drove out to Charles Boyd today, and were blown away by the quality of this Towncar. The wheels were flawless, and the interior/exterior were near mint. I had never driven a Towncar before, but I have to say that the quality of the ride by far exceeded my expectations; it brings a smile to my face every time.My salesman was a man named John Cash. Mr. Cash was very professional in every way to see that I got my dream car. The test ride was of great duration, and the paperwork was a breeze. This is my first car that I have ever bought, and I have to say, not in a shy way, that I am absolutely satisfied with my visit to Charles Boyd Chevrolet, Cadillac, Buick, and GMC of Henderson.

Very pushy sales people. Highly overpriced. Runs credit report without permission

Came by for possible service to my car and the guy I spoke to was really rude and condescending so I just left and havent returned since.

The dealership

Great people!