Pa
Paul S Johnson, OD, PC
8955 S Pecos Rd #1-a, Henderson, NV 89074, United States
Comments
Ni
Review №1

Ive only ever had excellent care and great customer service. Dr. Johnson thoroughly explains my results at every visit and has even suggested alternative help for my eye floaters. He is detailed during his exam and all questions or concerns Ive ever had have been given adequate time and attention. Staff are friendly and very helpful in frame selection. I only have good experiences when I go and I always recommend this office to my friends and family when someone is looking for a new provider.

Ap
Review №2

Friendly- Professional -Highly Recommend. From my first phone call, to the follow thru calls, text message reminders and todays appointment I felt IMPORTANT. How many places make you feel IMPORTANT? My time was valued- no long waits, no busy loud office, no clockwatching-- the doctor and his staff conveyed a definite treatment that we were most IMPORTANT--Tests are quick and easy- very professional equipment, no carpets- which made me feel the whole place cared about Health, sanitary and concern for all of us.Time- the doctor never once made me feel like I was just a number, test information, photos were all shared openly and explained in easy to understand terms.Feel thankful to have found Dr. Johnson --so thank you to others for leaving reviews!

Le
Review №3

Excellent dr he does all the eye reading verses a tech. You will truelly appreciate his knowledge an expertise.

Ja
Review №4

Dr. Johnsons exam was thorough and probably worth the $108 I paid with good technology and clear explanation. However, I would strongly recommend after the exam, you dont purchase the eyeglasses at the office and take your prescription elsewhere to be fulfilled. The price for glasses there is of course not low but more importantly the service is poor. Fulfillment of the glasses took 2 weeks vs half the time elsewhere. The normal procedure is that you just pick up your glasses from reception with no adjustment. They dont check ID so anyone can pick up your glasses. If you do require an adjustment to your glasses which I do, they make you make another appointment so you need to run over a third time on another day - so inefficient. They dont explain this process ahead of time to save you time and effort and they are not empathetic to your situation. Disappointed considering the prices I paid.

Sa
Review №5

Disorganized and unhelpful office staff. They confused my appointment times and are now trying to charge no show fees. Takes over a month to get an appointment and they somehow manage to provide further poor service consistently. The dr. himself is awesome but the hassle is not worth it.

Ju
Review №6

I dont write reviews very often, but that one I cant pass.I was very impressed with my experience.When I called the office they answered the call right the way, they were able to get me a consultation date for the following week.The Dr Paul Johnson was very informative and went above and beyond to explain my eyes conditions, gave me a wide range of options.The staff is stellar, very friendly and knowledgeable.The frames selections are very great.

De
Review №7

Had some mix up on insurance when we went in. I ended up paying up front. When I had everything straighten up with the insurance. The insurance company called Dr. Johansons office to bill them. His office told the insurance company No. Leaving us stuck with an exam bill, when it was fully cover. They would rather bill their paying customer, than taking the insurance network rate. Just like another reviewer said. This place is just out for the money. They will try and pinch you for every penny they can get.

De
Review №8

Wow. What an amazing experience my son and I had yesterday. This was our first time at this office. The staff was very friendly and fast. Dr Johnson was very informative and explained EVERYTHING throughout our exam. He made jokes and had us both laughing all the while explaining what he was doing during the exam. While leaving the office my son actually said “that was fun” lol. Dr Johnson also fixed my son old glasses “no charge” So he can wear them until the new ones are ready. Awesome Awesome experience here !!!

Wa
Review №9

Friendly Staff, also very helpful. Doctor also very Friendly and informed. Explains what going on with my eyes well. I’m in good hands when I’m there.

Da
Review №10

I have been a patient of Paul Johnson for at least 8+ years. From the very first time I visited his office, I have always been treated like family. The office staff is super cool, and have worked for Mr. Johnson for many years. He has such a great up-beat attitude, and really great eye care. He goes over every detail with you, including showing you your eyeballs. Really, its amazing the #technology he has there at the office! He also has a great line of eye-wear, and Ive always received outstanding follow up visits as well. I will be his patient until he retires, and hopefully that will not be for many more years to come! 5-Star!

Ma
Review №11

I love the office so much. I have been with them since the early 2000’s. They keep up with the latest and greatest technology, and you can be sure you will get the best service! The staff is so friendly and hospitable. They helped entertain my little one while I had my examination. Love you all! Thanks for the great service.

To
Review №12

Awesome experience from start to finish. They explained every step of the eye exam to me. Highly recommend!

Pa
Review №13

Dr. Johnson and his team are the real package!My vision insurance just changed so I Googled Dr. Johnson from my new provider list and was greeted by a professional and informative website. I called the Dr’s office and spoke with a very nice and professional receptionist. I was pleasantly surprised by how much time Dr. Johnson took to examine my eyes. A very professional assistant helped me pick out new glasses and they were ready when promised. I would recommend Dr. Johnson to anyone who is looking for a professional eye exam and great all around service

Na
Review №14

Ive had horrible vision since I was 8. I have severe astigmatism on both eyes and my night vision was awful. I was supposed to wear glasses all the times but wearing them gave me headaches so I only wore them when I had to. I went to an optometrist a year ago to try contacts. He gave me soft lens contacts but I could not wear them because they shifted too much, causing blurry vision. He told me I would get used to them. I tried 3 adjustments for a few weeks but nope.Then we moved to Henderson 4 months ago and I researched different optometrists and found Dr. Johnson. He is a genius. He knew soft contacts would not work for someone like me and offered a few options but recommended we try the hybrid first. After a couple of adjustments, he was able to fit the right ones and I can now wear contacts all day long and I can see! I didnt think it was possible for my vision to be this great but it is. The Dr. Johnson and the entire office staff is very friendly and I cannot recommend them enough.

J
Review №15

I can honestly say that I adore Paul Johnson. He is kind and took his time with me. I experience optical migraines almost daily and I had many questions. He answered all of my questions and was careful to make sure I understood his answers. His staff is very friendly and make me feel like a member of their family. I am semi retired and living on a fixed budget. Dr. Johnson seemed conscious of my financial situation and I think I paid a fair price for his services. More importantly, when I had an immediate need to see him, I was able to see him right away.

Ra
Review №16

Dr. Johnson is great at educating me about my contact lens options. He is a great listener and really takes the time to answer any questions that I may have. I have been in town for 20 years and he is the best doctor of optometry that i have met.

R
Review №17

Dr. Johnson is the best eye Dr. ever! He spends quality time with his patients. I highly recommend going to him! Great selection of glasses. Great prices. Great staff. Great service every time! :)

Ho
Review №18

My family has been coming to this office for several years now. Not only is Dr. Johnson wonderful, but his staff as well. You will not find a more friendly atmosphere for your eye care! I have recommended many friends, and they feel the same way.

A
Review №19

Best doctor/staff in town! So nice and helpful and Im the type of person who has a million questions! The only doctor Ive ever known to try each and every contact lens until we get the right fit! I will forever be a patient of Dr.Johnson and his amazing staff!

Am
Review №20

I am very sensitive about the provider I want taking care of my vision. I have worn glasses since I was 5 years old. I have worn glasses and contacts both until I opted to have Lasik done in 2000. I was thrilled with my results but have started needing something for every day wear again. I am still fairly new to the area and had gone some place different based on recommendations from co-workers because they knew they accepted our insurance. They no longer accept our insurance so I had to find someone new. I chose Dr. Johnson because he was close to home. I was so happy with my visit and getting very thorough answers to all my questions concerning my previous procedure and family history that I immediately made appointments for my parents. The staff is very courteous and help too.

Sh
Review №21

This is the only doctor you should trust your eyes to! He is amazing. Its like he is looking through your eyes and knows what you are experiencing with your vision. His staff is super friendly. He spends lots of time during each appointment so you never feel rushed.

Ch
Review №22

Went this morning after having to switch doctors due to new insurance. Boy have I been missing out. Superb doctor! Very considerate and very patient as he explained and showed me the various procedures and what and why we were doing them. Entire staff was courteous and very professional.I cant recommend enough.

ka
Review №23

The staff and doctor friendly and informative. When I explained I did not want to buy glasses that cost mre then what my insurance covered, they did not push me at all to spend more money. Plus the office and equipment were extremly clean.

Jo
Review №24

I found Dr. Johnson and his staff to be very knowledgeable and friendly. Dr. Johnson made me feel very comfortable and that he cared about the issue I have with my eyes. I am very happy I found him.

Er
Review №25

Absolutely fantastic office all the way around! Dr Johnson takes time to explain everything. My kids LOVE him!!!

Ji
Review №26

This is the best office. The doctor and staff are friendly and knowledgeable. I have already recommend my friends and family.

De
Review №27

Fantastic and informative each and every time I see him. I see him for medical eye treatments as well as have received a prescription from him. Hes worth more than 5 stars.

Su
Review №28

Hes the best, my husband and I both trust him with our vision. His office and his staff are the most warm and professional Ive experienced. Please dont ever change!!!!

Tr
Review №29

After being a patient for nearly a decade. I cannot be more satisfied with the professionalism, care and customer service ive received from Dr. Johnson and his staff. If your looking for vision care for yourself or your family the search is over. This is truly a 5 star operation..........

An
Review №30

Great eye doctor and most importantly genuinely kind, sincere and helpful person. Got out of Dr Johnson’s office with good vibes, thank you doctor for your help!

Mi
Review №31

Dr. Johnson did a great job of explaining all that was going on, and did so very efficiently. Both my son and I were in and out with no problems at all. Very satisfied.

P.
Review №32

Everyone-- staff & Dr. Johnson are professionals with the right touch of friendliness and knowledge. Dr. Johnson is great at answering any questions you may have or explaining things you might not understand.

Ri
Review №33

Havent felt unwelcomed in such a long time! Left for work early so I can stop by this place to buy new glasses. Receptionist in front would not even let me in to look at their selection as they needed to verify my insurance first. Explained I have insurance and she questioned me like I was a criminal! Waste of time and felt discriminated against. I Wonder how they stay in business with how they treat prospective customers.

He
Review №34

Dr. Johnson is a true professional. He introduces himself on your first visit, which should be a standard for any medical professional, but is so often skipped.Any questions Ive had regarding my eye health, Dr. Johnson has answered thoroughly and speaks in a very nurturing manner instead of being condescending.Anyone who is looking for a kind and knowledgable eye doctor should make an appointment!

su
Review №35

I received a recommendation for Dr Johnson from a contacts manufacturer. He is highly regarded for his knowledge fitting RGP contacts, I am a post lasik patients and my right eye is always a very challenging task to fit properly. What I really really like about this office is, they dont just give up. I actually enjoy my office visits!

DA
Review №36

Very rude staff. I was three minutes late and appt was cancel. Staff hung up in my face. No one should be treated that way. You dont know who I am are who I know. I will be looking into filing a discrimination lawsuit against your practice.

Jo
Review №37

After paying almost $600 for transition lens still under warranty one of the lens was scratched and the office manager decided it was not a scratch, but a gauge!!! A gauge wasn’t covered. The unbelievable thing was she had never SEEN the glasses. The two times my daughter took them in for inspection, she was absent from the practice. SCARY.

Be
Review №38

Dr. Paul S. Johnson has always had the best solutions for my sight and any issues with my eyes. I think very highly of him and his opinions.

ad
Review №39

Dr. Johnson was great. The staff was friendly. They got me in even though I called with short notice. I definitely recommend dr. Johnson

Th
Review №40

Best eye doctor ever. My whole family see him on a regular basis. Very friendly professional staff.

Su
Review №41

The Best eye doctor I have ever seen! I have worn glasses since i was in elementary school and he is the best!

Ch
Review №42

Doctor and staff are top notch. I drive across town to visit them.

C7
Review №43

Phonaminal customer service! The best in town hands down. Extremely thorough.

Gr
Review №44

Great doctor. I cannot recommend him and his office enough.

Je
Review №45

Great office, friendly staff, wonderful Doctor. Highly recommend!

Sh
Review №46

Fast, thorough, and very friendly!

Ti
Review №47

Excellent optometrist.

Information
47 Comments
4.6 Rating
  • Address:8955 S Pecos Rd #1-a, Henderson, NV 89074, United States
  • Site:http://pauljohnsonod.com/
  • Phone:+1 702-450-9458
Categories
  • Contact lenses supplier
  • Optometrist
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:8:30AM–5:30PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8:30AM–5:30PM
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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