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Certified Auto Brokers
109 Midtown Ct, Hendersonville, TN 37075, United States
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Certified Auto Brokers
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Wi
Review №1

Todd is awesome, will do buisness with these guys anytime. Phillip was great too, customer service is amazing. Highly recommend

Jo
Review №2

Great folks to work with! Excellent prices for todays market, fair and honest.

Da
Review №3

I pm Philip Reece about a truck on the lot late on Saturday night. I didn’t expect a response but he replied back. They are closed on Sunday but he made some time late Sunday afternoon for me to look at the truck. Philip meet us there was on time and answered any questions we had on the vehicle we had. The price was fair and he even offered it to me cheaper than advertised. I was looking for specific options for a work truck and I wasn’t sure this truck would do all I would need long term. I definitely will keep them in mind for future inventory on their lot. Being upfront and honest with people is something you don’t see everyday. I for one appreciate and respect it! This will be the first place I look for any auto purchase in the future, for sure!!! Thanks Philip.

Ch
Review №4

These guys helped me very very much with my truck and we’re very friendly! If you’re looking for a non scam great place for auto, this is it!!

Mi
Review №5

Created a gmail account just so I could leave this review. Fantastic to work with and helped me find a great truck. Tracy and team are great to work with and will definitely use him again. Highly recommend!

Ti
Review №6

Told owner we were on our way had a 2 hour drive, he said see you soon.. He had our name and sold the vehicle to someone else right before we arrived. Doesnt even deserve 1 star, bad business.In reference to Certifieds post...No one told us we needed to make a deposit. Point of fact, you told us Sunday someone promised to make a deposit and never did or even call back and told us to come by Monday morning. We ask if you took checks as form of payment and you said yes and never mentioned putting a deposit on the vehicle. You knew we were very interested in the vehicle and you knew we were on our way per our text message around 7am Monday morning. Your excuses are not acceptable. Because of your dishonesty my husband and I lost 2 days wages for nothing. Typical snake in the grass car salesman and car dealer.

Ma
Review №7

My experience at Certifed Auto Brokers has been fantastic. Phillip is one of the best in customer service that Ive know and Ive been in high end retail sales for 25 years. Ive had a couple problems with the car and instead of telling me to bad, he has gone above and beyond to help me out.

Ke
Review №8

Will not go anywhere else. After having some horrible experiences in the past with other companies I finally found the diamond in the rough. Todd the salesman was great (as always) Tracy and Chris were super friendly upfront and honest not something you would expect from a car dealership. None of the guys are pushy or impatient they take the time to answer all of your questions and put your mind at ease seeing as I have had some rough experiences with some other dealerships that we will leave unnamed that meant a lot to me personally guys so thank you from the bottom of my heart for taking time and being patient and honest with me. And also a painless experience. Highly recommend and will be sending anyone and everyone I can your way.

Bi
Review №9

My wife and I lost 2 days wages because of this place and the owner. We contacted him on Sunday by phone then he texted us the address. He had my name and phone number. We texted him and told him we were on our way and we had about a 2 hour drive and he replied see you soon. When we arrived he had sold the car to another. Bad business typical car salesman

Jo
Review №10

Purchased a truck from them. Told me multiple times that the truck was mechanically sound with no issues.2 days later I noticed oil and coolant leaking from underneath. Long story short ended up needing an upper oil pan gasket and the head gasket was cracked. So $6500 later it was fixed and is a great truck.Contacted to owner he said all he could do would be to cut me a $500 check haha.I guess you live and you learn.

Ro
Review №11

The guys there were very accommodating. They took all the stress from the car buying experience.

Mi
Review №12

Great guys. Honest dealer. They go above and beyond to take care of the customer!

Ki
Review №13

Great people! Great service.

Sp
Review №14

By far the easiest and quickest transaction I’ve ever experienced in purchasing a vehicle. Philip was extremely fast in answering my questions on the Facebook marketplace post, and an hour later we arrived to the very clean car lot. These guys were professional, and didn’t give us the run around. Would definitely recommend Certified Auto Brokers to friends and family!

da
Review №15

Purchased a few months ago and car is still running great! Ended up here after looking at several different dealerships. When I pulled up I had a good feeling especially when all of the cars appeared to be well taken care of. My significant other started laughing pretty hard when I opened the door to the Acura that I was interested in and said, Now thats what Im talking about! lol After talking with the dealer and associates I could tell they are very knowledgeable about cars, and dont just buy anything to make a quick buck. It was a pleasure purchasing my Acura from this dealer. I would definitely purchase from these guys again in the future.

Al
Review №16

I made my purchase almost a year ago, so this review is not based on a short, one-time transaction. Last year I needed a car but since I dont know much about cars, I usually had someone else help me with the technical side of things in the past. This time I had no one I could ask for such help, so I was very hesitant and nervous. I didnt want to buy a used car and a month later end up with a car that doesnt run and no money. After a long search, I found the one I liked within my budget. I called the office, spoke to one of the owners who answered all my questions precisely and patiently. When I came into the office to look at the car further, everyone was very professional and accommodating. I was never talked down to or pressured to make a decision. It has been a year and everything is great. Not only the car is doing well, but the guys at the office have been very helpful anytime I had a question or needed advice about my car. My strong recommendation is not just due to the fact that they are nice to me, but rather that everyone working there is a genuinely decent, professional and caring person who would treat anyone, a customer or not, with respect and understanding.

Er
Review №17

Great people, nice cars. We drove in from Knoxville to see a car that I inquired about and it did not disappoint. We made a deal & were on the road home in no time. They let us take our time looking it over and test driving. All of their cars look to be of great quality. Would definitely recommend!

Cr
Review №18

Great place! Very friendly and trustworthy people!!

Ro
Review №19

I have never bought a car from a small used car store, so I was a little reluctant, but the experience was great. Tracy and his staff treated us fairly, and we were impressed with the experience. Would recommend them to anyone.

Me
Review №20

Highly recommendI felt like I got a great dealI also did my research by Comparing prices and nothing else could beat it.Friendly staff

Ha
Review №21

Nice vehicles & good prices

Ma
Review №22

Found my new vehicle here, and had a great experience. They really worked with me, and was a much better experience than many of the big dealerships right around the corner. Would highly recommend stopping by if you see something you like.

Za
Review №23

Awesome guys, sell super nice trucks!

Sa
Review №24

Not a typical car dealership. They worked with us to get us literally the best deal I could find. Not only that, after the car was bought they continued to offer help and support for us in case anything were to happen. Buy with confidence. These guys don’t abandon you after your purchase. Will be buying more cars from them in the future.

Ra
Review №25

Wonderful and fast service! Got an awesome truck for a great deal. Definitely recommend!Thanks again.

St
Review №26

We drove from Huntsville Alabama. The staff was kind, professional and efficient. The vehicle was in superb shape. Highly recommended business. We will buy all of our vehicles from them.

So
Review №27

Not just any other used car dealership! I loved their honesty. No unnecessary bargains, get a clean titled car without any hassle. I will recommend this place for smooth transaction.

Do
Review №28

Ive bought two vehicles from them now and Ill go there first when Im ready to buy another. Its a quick and painless car buying process. Not a day killer like most dealerships. What I really like is they tell you your trade in value right away and their prices are highly competitive.

ci
Review №29

Wonderful service! Super fast and friendly. Philip was a pleasure to do business with, he made everything so simple. He came in after hours to accommodate our schedule. I would highly recommend Certified Auto Brokers.

Br
Review №30

Great to do business with . . . smooth transaction, no haggle . . . remarkable follow-up, too. HIGHLY recommended.

ta
Review №31

These guys are KNIGHTS in Shining Armor! They came to my AUTOMOTIVE Rescue! They gave me a really good deal on a wonderful car! I cant say enough good things about them. They came to the lot on Sunday, and sold me the car, so I didnt miss any work. 5 Stars!!

Is
Review №32

NEVER BUY A CAR FROM HERE. I repeat, NEVER. Keith is the sales guy that we worked with when we bought our truck from them. He said the truck worked great, and that it had no issues at all. We ended up purchasing the truck a few days later, and less than 2 hours after we bought it the check engine light came on. After 3 months of in and out of the shop it ended up being over $4,000 in repairs to a truck that had “no issues”. We tried to get in contact with Keith, and he ignored all forms of communication. Save your money and buy from somewhere else.

Li
Review №33

I just purchased my second car from Certified Auto Brokers and I am highly satisfied! They make car buying as enjoyable as it can get. Super nice and helped me find exactly what I wanted! I highly recommend them and will always use them in the future.

Ch
Review №34

I would recommend Certified Auto Brokers to anyone looking for a vehicle! I had specific wants and needs when searching for my vehicle and this company did not disappoint! They were able to quickly find several trucks that were suitable for me and most importantly, in my budget! The company and specific employee that assisted me, genuinely took their time to help me and deserves a 5 star rating for their customer service! They were patient, kind, and resourceful. Their efforts resulted in my purchase of an amazing 2015 Toyota Tundra! I am grateful for Certified Auto Brokers and will be dealing with them again in the future!

Li
Review №35

We just bought our second car from Certified Auto Brokers and would highly recommend that anyone looking for a used car start right there. They are helpful, friendly, and genuinely interested in helping you find the right car in your budget. I could not be more pleased and will recommend them to everyone I know.

Ti
Review №36

2013 Honda Pilot Touring 109K miles. Get to know Philip, Tracy, Austin, and Christopher. They are regular guys trying their best to sell good cars and trucks to make a living. Yes, they are buying used cars from auctions and dealers; checking them out the best they can. Sometimes they get bit by some unknown issue with a vehicle just like anyone in the business of selling cars. I believe these guys are up front and wont intentionally mislead you. After buying my SUV, there was a issue and they took care of it. The mechanic they used to fix the first problem, created another problem, and they fixed that too. All at their cost without me having to whine about it. There was prompt communication by email, texts, and phone calls throughout the process. When I need another vehicle, I will be checking with them again.

Ja
Review №37

After an exhausting 2 month car search I was able to find a great low mileage Subaru with these guys. The price was great, and they even gave me a good deal to trade in my old beater. Before this Ive always stuck to buying my cars on craigslist due to having issues with dealers in the past. These guys were friendly professional and most importantly honest. I cannot recommend them enough!

Mi
Review №38

Nice people very down to earth. Reliable and stand behind their word. Highly recommended

Ka
Review №39

The people here were nice, down to earth, honest, and straightforward. I am very happy with my new car, and would definitely recommend them to anyone looking for a great used car.

Ti
Review №40

In and out in less than an hour with new to us vehicle. Laid back atmosphere. Easy trade in negotiations. Fair pricing and trade in nogotiaton. Nice quality vehicles on lot. Helpful staff.

Jo
Review №41

Great place with nice guys. Honest about their cars and had a decent selection to have such a small lot. Just purchased my first vehicle ever and it was from these guys. I’m happy with the service and I’m happy with my vehicle.

Jo
Review №42

Just bought a Truck here and I am absolutely happy with my purchase and everyone here was very helpful and treated me and my wife like family. Thanks for the awesome service and the awesome truck. Me and my family will definitely do more business here in the future and definitely tell all of our friends and family.

Ry
Review №43

Could not be happier with the weeks worth of work with Certified Auto Brokers. Great group of people that genuinely want to help you find something that fits you and your budget. I had specifications that seemed unreal but they worked tirelessly to help me find my goldilocks as we called it. At no point did I feel pressured to buy a vehicle that was out of my price range or did not have the specifications that I required. I would recommend these guys to anyone. Thanks again Certified Auto Brokers from my family and me!

Ia
Review №44

Best place to buy! I went to several dealers before buying my Escalade, Certified Auto was the best experience I have ever had. It was like I was buying from friends. It was a relaxed negotiation and I know I got a great deal on a great car. They treated me fairly and I will be recommending Certified Auto Brokers to all of my friends!

Te
Review №45

Have just completed an auto purchase today and it couldnt have been easier or gone any smoother with the help of Tracy, Phillip and Chris. Thank you so much. Highly reccommend these guys.

Ch
Review №46

Its been our experience that people write bad reviews on a plethora of companies, but few take the time to write good ones. Our family decided to visit Certified Auto Brokers to make our own decision, and we are extremely glad that we did! They had a large selection of SUVs for us to consider as we are a large family. All of the staff that we encountered were knowledgeable and kind. We will definitely recommend Certified Auto Brokers to all of our friends and family. Thank you for a great experience!

Co
Review №47

Very personable and easy to work with. Have had great luck with cars here!

Ro
Review №48

Great and friendly environment, Philip is very professional. I am super satisfied will recommend to everyone.

Pa
Review №49

Everyone at certified is friendly and very helpful in the car buying process making it easy and simplified go to them for all your used car needs!

Al
Review №50

Great place. Good prices. Friendly staff

Ha
Review №51

After shopping for over 2 months for a vehicle, I am so thankful I found Certified Auto Brokers. They were upfront, honest, guys that were so helpful in making the process go quickly and smoothly. Best car shopping process my husband and I have ever had! I have recommended them to all my friends that are currently in the car shopping process as well. I am very pleased with my Acura RDX and I will definitely look to them first next time we buy another vehicle!

An
Review №52

My husband & I had been looking for a Used SUV, for weeks!! After visiting MANY Big name Dealerships, & some Questionable Independent Dealer Shops (NOT Fun, at all!!), my husband found a Used Honda Pilot, at Certified Auto Brokers in Hendersonville, TN, on Craigslist. The Salesperson, Philip, met us within an hour, of our inquiry. He wasnt pushy & was very Honest about the Vehicle. Even encouraging us to, Feel Free to take it to our choice of Mechanic, to have it looked at. Which we did!! The Mechanic verified that it was a Great car, with NO Issues, that concerned him. We bought the car, the same day. Philip was Awesome to work with. The Prices are VERY Fair. So, we didnt need to haggle, over the Price. I also want to mention Austin (Their Computer Research Expert). Our daughter was also looking for a car. So, Austin took down our information & has been looking for a car, for her. We will Definitely refer them to anyone, who is looking for a Great car & an Honest Business, to deal with.

Zh
Review №53

Nice people. Fast service. Great price!

Ke
Review №54

I could not be happier with the service that was provided here. Everyone was very helpful and accommodating. I HIGHLY recommend going here if you are in the market for a new car!!

Sa
Review №55

I bought a Nissan Altima from Certified Auto Brokers and I absolutely love it! The price was excellent and the customer service was more than I could have asked for. I would recommend them to anyone looking for a car.

Pa
Review №56

Super amazing people, Phillip helped my mom SO much and she got a great deal. Very honest.

Jo
Review №57

I went there to look at a car and while it was nice they had reset it so that the check engine light was off when it shouldve been on. There was also a odd smell which I believe was because there was a problem with the engine. Do NOT buy from them!

lo
Review №58

The guy are excellent to work with, very helpful . Would do business with again! Thanks guys loving my car😊

Co
Review №59

I had a great experience with these guys. I bought a small mazda miata from them. They were very helpful during the entire buying process.

Ju
Review №60

Their office made an appointment with us to clean their carpets. When we arrived, on time, another carpet cleaning company was setting up to perform the job. No call was made to inform us of this change of plans. While Ive had no dealings with them regarding the purchase of a motor vehicle, I would take this lack of professionalism when dealing with another small business as a red flag.

Kr
Review №61

I had an outstanding experience ! I am so glad I found an amazing place to get my car(:

C.
Review №62

These guys were friendly, professional and fast. I have been sending all my friends and family here since our experience!

La
Review №63

I dont even know where to begin. Save yourself the time, money, and worry and DONT buy from this crook. We totally understood that I was buying a used car but we never expected to have the trouble we have had. We are from Hopkinsville, Ky as soon as we pulled off I 24 the check engine light comes on. Long story short...after a couple different opinions our Jeep needs a new engine. Dont bother with his wonderful warranty company either they were NO help!!! Not sure how he is able to sleep at night knowing he has conned a hard working family trying to get ahead.

Cr
Review №64

A good honest place. Thanks for being so kind

Ju
Review №65

Asked for a certain type vehicle, and they were very helpful in giving me a good selection to choose from.

Jo
Review №66

Good folks, Phillip Reese sold us a very good nice hyndia sonata and he has backed it up 100 per cent ! I been in sales since 1966 and he is a very good salesman ! If anybody need a good used car or truck, see Mr. Reese at certified Auto brokers in hville,the off newvshk Rd, 109 midtown CT ! YA !

Bi
Review №67

1st class used car dealership salesman are very friendly and knowledgeable and their prices are reasonable!

Mr
Review №68

Great cars! Super chill ppl 💯💯💯

Da
Review №69

Every customer that i have sent to see philip has been extremely satisfied.

Ro
Review №70

Very professional overall, great experience. Will def buy my next vehicle there!!

Ma
Review №71

Sold my family a car that had a bad engine. Tried to return car after one business day, but they would not take it back, or help us in anyway. Basically told us its your problem now. I would stay away from this small used car dealer.

Ke
Review №72

Had a great experience here! So glad I came here to get my first car.

An
Review №73

This company is gr8 plan on getting another car from here

Ca
Review №74

My son got a truck there and he is happy with it !!

Ro
Review №75

Amazing place to do business :-) very friendly

Au
Review №76

Ive used Certified for years now and have never had an issue

Sa
Review №77

It has really good cars!!

Information
35 Photos
77 Comments
4.7 Rating
  • Address:109 Midtown Ct, Hendersonville, TN 37075, United States
  • Site:http://certifiedautobrokersllc.com/
  • Phone:+1 615-431-5674
Categories
  • Auto broker
  • Used car dealer
  • Auto market
  • Car dealer
  • Truck dealer
Working hours
  • Monday:9AM–2PM
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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