So right in the middle of Hurricane Fred hitting our area- my daughter got a flat on her way to drop my grandson off at school... finally in person school! She is amazing and got the tire off, discovered a hole that might be patchable and got her spare on in a tropical down pour. We drove over to Kanuga Tires and WOW! The new interior is just incredible. Neat and clean and bright. They patched the tire for her and called her back by lunch time. We got there all together and they had it all ready and balanced and mounted it too. Super reasonable price and excellent service. We will be going back for our tires next time. Its been awhile since a perfect customer service situation happened for me but this was it. Perfect.
SO glad I found Kanuga Tire! Friendly, competent, professional and courteous service at reasonable prices. I like their use of technology in making appointments, providing written estimates, and in customer communications / feedback.The staff culture is positive, well-organized, and overall, the shop appears clean & efficient. Ed has a great small business model that serves customers well and is authentic. Very impressed. Ill certainly be returning there for all my automotive work.No upselling, work thats unnecessary, and/or bait & switch tactics. Delivered only what was needed and exactly what I wanted. I observed 4 different employees today. Was impressed with them all. Smart bunch, well mannered, and on-point. A rare find.
I’m incredibly disappointed in this shop. I’ve been bringing my VW in since my family moved to NC, and they recently tried to tell me I needed a new battery as soon as possible and it would cost $350. Which is a crazy price for a battery and install that takes 15 minutes? I checked my battery with a multimeter once I got home and it’s running perfectly, no corrosion on the battery, absolutely nothing wrong. I was about to get scammed and will not be going back. Big bummer.
Started bringing my 16-yr old Santa Fe to Kanuga Tire last summer and am very happy with the care they take of my elderly vehicle. Staff is courteous, friendly, and helpful. Charges have been reasonable for the work done. Will be coming back any time my car needs service.
Hands down the best place to bring your vehicles!! Very trustworthy and they have great prices too! I will not take our cars anywhere else. I know when I bring them my car, they won’t bs me and try to take advantage like some mechanics do. If you need a reliable and honest shop, look no further!
Outstanding employeesTraveling from out of state and at 6 PM car signaled flat, losing air FAST. They stayed opened for us and took care of our problem. They were friendly, professional and did quality work.
Ed and his guys are great. Very knowledgeable and honest. Honesty is a hard thing to find now days when you allow someone to work on your car. He is not in the business to screw you over. He is in business to truly help you. His prices are very reasonable. Not over priced. Go see for yourself.. not only do they do my personal vehicles, they also do my fleet vans as well. Thank you all
Kanuga Tire & Auto consistently delivers! The service team is excellent, their prices are fair and their work is dependable. They never push to fix more than you need, they provide transparent invoices and patiently explain what work needs to be done and what can wait (I do not know a lot about cars folks). I recommend them to everyone! Hands down favorite mechanic!
Made appointment for vehicle inspection. Was in and out on appointment date.
So happy that we found “Smilin’ Ed” (well, that’s what we call him, anyway.) Great customer service and I trust that his guys know what they’re doing.
Hidden gem. Courteous, prompt, and reasonable. Found the right tire, had it delivered and installed the same day. Highly recommend them.
The guys are always on point! I first went there for inspection and I was left with the impression that everything was done very smoothly and efficiently. I’ve been going there for all kinds of issues on my vehicle since then and there seems to be nothing they can’t do. The service is great!
I had an excellent rewarding experience. After telling them what type of tire I needed they quickly returned estimates for 3 qualifying tires. I did research and asked for a specific new variation for one of these tires, and was immediately quoted the price for it. I was notified when the tires arrived, was able to schedule an appointment that afternoon. I spent less than 2 hours in their waiting room with free wi-fi. The employees were friendly and professional.
This place was highly recommended to me by my handyman (Harleys) when I needed to get a flat tire repaired yesterday. They got it out of my vehicle, I ran some errands whole they repaired the tire, and they put it back on the vehicle plus put the spare back under the backend of the pick-up. Even showed me the evil looking screw that caused all the problems!! Easy, fast service, friendly upbeat folks, and reasonably priced too. Easy to miss their place but theyre worth the little extra effort.....
I would highly recommend Kanuga Tire to anyone. They are the only place I go for tires and the repair of my car. Very professional and the nicest people you will ever meet.
Super! Very considerate, fair. Took another look at a prior problem. Repaired it and got me on my way with a logical explanation that helped me understand. Paper mats keep your vehicle clean while they work. Will return.
The entire crew are quick and helpful everytime I have a need! Thank you for helping me and my cars!!
This was the first time I took my vehicle to Kanuga Tire &Auto and they were awesome. Great pricing and super fair. We will definitely come back in the future.
Ive only been in here for my NC inspection but they were friendly, got me scheduled quickly, even when I had to change my appointment because a meeting came up, and I was in and out in 15 minutes. I will come back for other needs.
Ed is the best. I have been sending my fleet to Ed for years now and have never second guessed his repairs. He can always get to your vehicle quickly and all his repairs are professional. If you want the work done right give Ed and his staff a call. You wont regret it. Plus Ann is always nice that answers the phone and has an awesome accent.
Excellent service, good price! Cant think of a better place to take my car and even drive from Asheville
Kanuga was time sensitive to my needs, kept me informed of their progress and the cost of the repairs was acceptable. Complete satisfaction.
Really enjoy dealing with these folks always professional courteous friendly and they get the job done define these days all in one place
Kanuga Tire & Auto is an Awesome place! Great people and Great Mechanics! Check them out.
Kanuga Tire worked hard to get things right. Very happy to have found them.
Seems to be a good tire store friendly service
Ed and his team are first and foremost just great human beings!! I appreciate every interaction. The work is great, prices are well below what should be expected for the service and care they gave to me and my truck. You will do well by switching your car over to Kanuga Tire and Auto.
Two words for Kanuga Tire: USE THEM! Ed, Ann and the rest of the team are terrific to work with. My car needed some front end work and just before I took it in the thermostat went bad. All issues fixed in one day at a great price. THANK YOU!
Great customer service! Honest and friendly
Great people to work with. Good work done at a fair price. They dont try to sell you work that you dont need.
Fast and very friendly service! Will be recommending to everyone and will be going back for my future auto and tire needs!
Great place with friendly staff and competitive pricing . Would highly recommend coming here!
So friendly! Mats in the car so no mess and not a long wait. Excellent service
Good people. Treated me rightly. Fair pricing, and quality merchandise. I think that about covers it.
They seem to appreciate being patronized
The staff here are truly amazing! They listened to my needs and were willing to work with my budget while making sure my car was safe to drive. They are genuinely kind and I will be returning!
Great customer service and pricing, gave a second opinion on my vehicle and avoided a major problem!
Brandon’s customer service was fantastic! 10/10 would recommend Kanuga!
Easy quick experience
Great shop! They are my go to automotive guys.
Great service all the time! Highly recommend!
Excellent experience! Bringing all of my mechanical work and tire work here!
Great place with friendly and knowledgeable people. have used them several times now.
Great business awesome people, wouldnt go anywhere else period.
Straightforward and friendly staff,fast turnaround, good local garage.Will use again.
Very fast, fair prices and above all very FRIENDLY! Will be taking my outback to these guys from now on!
Great customer service,Great prices
Great service, nice people, right on time.
I recommend Kanuga Tire and Auto if you are looking for great and honest service at a fair price.
Very good, I will definitely be going back
Great bunch of guys really helpful
Such great people and the prices are amazing!!
The only place I service my chevy suburban.
Honest and friendly