Went in with full detail what I wanted, black leather seats, sunroof, and pearl white Chevy with black rims! Romeo found exactly what I wanted and I couldnβt be more happier with it! IN LOVE with my new truck π₯°
It was smooth and seamless process. Elias was professional and knowledgeable about the vehicle. He jumped through hoops to work with my crazy schedule and got things done exactly as we agreed. Everything worked so well that my friend who brought me to the dealership to pick up truck, purchased one as well!
I had to take my Yukon in for a mileage related service. I spoke with Ricky who was very helpful and thoughtful of my schedule since I live 30 miles away. I recommend Stevens 5 Star because they have the best service department in Hereford. Thank you Ricky and the rest of the service department.
My wonderful crew at Stevens 5 Star are always courteous and thorough, when it comes to taking care of my Corvette, Yukon and Traverse I purchased from them. its worth the drive from Amarillo, Texas to Hereford, Texas!!
The guys working there are amazing and respectful. Take the time to explain things and always give me a estimate of things before starting. Love all the people at 5 Star Chevrolet
I called the day before to let them know what time I would be there, they were able to get me and out quickly!! Very happy!!
Romeo Ramirez his customer service was very excellent. A+++ service with everyone at the dealership.
Quick and easy process. The fastest I have ever purchased a vehicle.
Quick and easy service. Everyone was friendly and professional. I was given the 5 star treatment.
We worked with JJ on our new GMC purchase, easily the most enjoyable and easy vehicle purchase I have ever had! They even delivered it to Lubbock! 10 out of 5 stars, will definitely only be using this dealership from now on! Highly recommend!
I always encounter wonderful and friendly staff. When I sit alone, staff members are always quick to come and visit with me and keep me company as I wait for my vehicle to get serviced. It is just good, hometown service.
Excellent service. Time for appt was spot on and service finished quickly. Great experience as this dealer has always provided.
Service department knows their stuff. These guys were life saving. Driving from San Antonio to the mountains of Colorado and we got a check engine light. After crawling to their service department, they had three gentlemen there bouncing ideas off each other until they came to a consensus. After reading the codes they deduced it could be an easy air filter replacement fix (which is the least expensive option. After removing the filter it was filthy and our trip was saved. On the road less that 15 minutes later and our dream trip is still alive. Thank you to these people and take your vehicle there if you want it done correctly cost efficiently.
Everything went great Tahoe was perfect thanks John
Drove over from Amarillo to look at ordering a new vehicle walked into dealership and the only person that spoke was the receptionist. I could not believe they did not have a single person that was interested in helping customers. We have bought the last 5 cars from Stevenβs but will never buy another one from this dealership
A smooth transaction done remotely was very much appreciated. Jeremy did a great job beginning to end.
Had to come in for a oil change and some warranty work. Customer service did a excellent job getting my truck fixed and back to me in a timely manner!
Excellent Service team got my vehicle in right away and out and fixed things that I did not even know about and when it was done they left a cold water bottle for the drive home that is going do that little extra thing that makes the company stand out
We always try to stay local and Stevens has definitely become a family favorite whether it be service or the purchase of a new vehicle. Its nice to know that if you have a question, they are always willing to help. Keep up the good work and thank you!
They were real friendly and got me in and out very quickly !!
The best!! Itβs very welcoming and everyone is friendly! Thank you to our car salesman J. J Beltran!
On Wednesday I know all of my lights worked and then on Thursday one wasnt working. I was supposed to leave for a trip Friday afternoon and the guys at Stevens were able to fix my light on my lunch hour. They are always so nice and take good care of their customers. I have never had a bad experience and have been a customer since 2005 when I moved to Hereford.
I loved the prompt, hassle-free experience!
I was taken care of with my questions answered. I enjoyed my experience with the sales people in Stevens Chevrolet.
I have been to Stevens twice and both times I Was extremely satisfy. If your looking for a pre-owned or New Truck or Car. Stevens Is the Best Places to go. Romeo RamΓrez at Stevens has always been so friendly and also takes the Time to explain everything step by step.. Thank you so much Stevens 5 star car & truck..
They did a great job. Even took care of a recall I had on my truck. Nice. Very friendly people. I will be back. With a cleaner truck. Lol.
Everyone was very polite for the hour I was there. Several different personal asked if it wanted water or coffee. They asked how I was doing. When Id called to check on getting my car serviced I was told it shouldnt take more than an hour and that is exactly the amount of time it took. I had plenty of time to get to my next appointment.
Stevens 5 Star is always friendly and always does a great job!
Good people to deal with
Very satisfied. Only complaint was, on driving the vehicle home, it rode ruff and was a bit unstable around curves. Upon further examination, one tire was 48 lbs and the other three where 47 lbs. All other services where great and we would be comfortable using the dealership again.
Our salesman Jeremy Gonzalez was great. He was so patient with us and not pushy at all which I appreciated. He answered all my questions right away.
Sales rep Marcus was on it The owner was also amazing
Ricky always takes really good care of us.
I ordered a part on the Internet from a different vendor with overnight shipping. After calling them to find out it still hadnt shipped, I panicked. I was going to Hereford from Dallas to visit my parents for Thanksgiving. I decided to order it from Stevens on that Tuesday and Antonio told me it would arrive to Hereford by Wednesday.He called about 8am the next morning and told me it had arrived from Ft Worth already. I was amazed at the efficiency, great service, and care this dealership provided. Even when I picked it up, Antonio was very courteous and exhibited great service. I wish all the dealerships and online vendors took care of their customers like this. Kudos to Antonio and the Stevens dealership.
This is the place to go in Hereford for superior service for your vehicles.
Jeremy was great with helping us with everything thing we needed and made sure our family found the perfect car for us
I made the drive all the way from Amarillo, these guys/gals were amazing from the first phone call to when my car was finished being repaired! Their prices were very competitive and the service was amazing! Super polite and very professional they talk to you like you are a VIP customer and they donβt try to haggle you into things you donβt need. I will definitely come back to them for all of my car servicing needs and will definitely go to them when I decide to buy a new truck!!! Thank you Stevens 5 star for making me feel like your #1 customer and doing a fantastic job repairing my car and getting me back on the road in a very short amount of time!
Car running fine. no problems.
Everyone is awesome great experience!!
Ricky and the team are great!
An excellent dealership. I have never encountered such a decent firm to buy a car of. From the start to finish Jay Stevens went out his way to work with me. He even took the vehicle to his home polish studio and made it sparkle. Entirely not car salesman like professional whom I couldnt recommend more to buy a car off. Dont hesitate to use these guys you will not be disappointed.
The very best in service and courtesy. Simply great folks and a great place to do business.
They are always so nice, courteous and professional at what they do.Thanks for having our back
I went in on a Saturday morning @ 9:00 a.m. to see if there was any way I could get in a vehicle because mine would not start and left me stranded at the local acautic center(starter gave out). Mr. Ortiz was quick to have to my suburban picked up and ready to go by noon the same day. Great People and Great Service! Never a doubt!
Highly recommend! Completely satisfied with the overall experience. Isaac Walker went above and beyond to find the perfect truck for me.
It was a wonderful experience all the way around. Travis did an amazing job working to find me the vehicle that I wanted. He was kind and very easy to work with! No high pressure sales at all.If it werent for the amazing service department at Stevens I probably would have never shopped here and looked for a new car, but they have always treated me so nice and helped me when my previous vehicle was being worked on. Not that I had something against this car dealership I just probably would have gotten a different make, but when service is that good I can trust when I need them they will be there, so I bought a GMC.You have a good staff all the way around! I would recommend Stevens to anyone shopping!
Help me out even got a truck they did a very good job very nice
Nice friendly staff
Fast service, nice comfortable waiting area.
Associates were friendly and helpful
Associates did a good job only that they were to let us know where the vehicle had an oil leak but they didnt tell us
Highly recommend this place to purchase your next vehicle! JJ Beltran helped me every step of the way!
Paul McMillan made the car buying experience very simple and fun! Everyone was very friendly throughout the process and made us feel like family.
Jay always finds us the best car. He listens and works with us. Stevens Five Star is an excellent dealership.We will be back for our next vehicle purchase. We LOVE our Chevy Traverse.
Friendly staff. Repair time was fast
Everyone was nice and very helpful the whole way through.
I always have a good experience here at Stevens. I know they are very busy at times and they forget some things at times like reset your oil life lol. But I am very satisfied.
Great fast service, great prices
Service department is always willing to help you however they can. I have been coming here for the past 5 years and never had a problem with their service.
I got to the the dealership and the serves department got right on it no time wasted
Said theyd get back to me on a car I was...WAS interested in...never called me.
Great service repaired correctly the 1st time.
Bought a used dodge pickup, had to rebuild engine, rear axle and front axle as soon as I got it, turned out to be a good engine but the price for the truck was to high.
Service was completed on time staff was professional.
Excellent service and all staff are friendly.
Good services. Gave a loner vehicle for my warranty work on vehicle. Will consider shopping here for another vehicle.
The Service Department quickly took care of our recalls on our vehicles. We were in and out of there in minutes!! Thanks!
Went for an oil change and to get my check engine light looked at. Had to leave the car there the whole day but get it back with everything running great. People there are every nice and let you know everything that is wrong with your car.
JJ gave me such a good deal on this 2015 Yukon that I drove 800 miles from Tennessee. This is a really nice dealership.
We were told it would cost $90 to look and find out what was wrong with our truck. it took 3 days to get to it.They charged a $9 dollar miscellaneous fee and when asked what for, I was told we charge everyone that fee no matter what we do still didnt explain what that extra 9 dollar charge was for. they gave no printed itemization of parts costs and labor costs. for the hundred dollars we spent to find out what was wrong they could at least print an itemization. this place is shady. I wouldnt recommend them to anyone. their customer service sucks!
I donβt see how treating previous customers is number 1 priority when I ask to get a flat tire fixed and told NO because they are about to close. Still 10 minutes left till closing and every tech is standing around.
Not very business like, wasted my time for 2 days. agreed on an out the door price. when i come back with the check, find out they need 3k more. car dealers, utilitiy companys an cell phone companys, have no use for them. their all theives.
Although I couldnt get into a car thanks to my own circumstances, the guys at Stevens were extremely helpful and I will be back in the future to buy a new car.
Fast friendly service
Always Great
We were on a trip from Lenexa, KS to Mesa, AZ when we had an accident involving our 2015 GMC Acadia. We had spent the evening there visiting our son-in-laws parents and headed out the following morning. We were happy to find a GMC dealer in this small community. Stevens GMC, Hereford, TX, was most helpful, exceeding our expectations. Every person we encountered at the dealership went out of their way to welcome and assist us. Our issue was resolved in record time and we were soon back on the road. This is a top notch dealer that is definitely professional grade!
Good service, but a little to pricey
Great service and got what we wanted
Always greet
Good local place to get a car. Everyone is generally friendly.
Great
Great service, easily the best dealership I have ever worked with
Im never buying a vehicle here ever again Id rather go to Amarillo because they dont put the plates on for you
Was done exactly like they said and returned to me clean
The best
Fast great service on my BMW oil change
Awesome place to work, l work for and with great people, love my work family!!!
As always, great customer service!
Great fast service!
Friendly service
Good people to buy from
Good people
Awesome service
Nice folks
Friendly, hard working staff
Very helpful
Quite and great service
Customer service is a priority at Stevens 5-Star
The employees are jerks and lazy
Rude drivers.