Worst shop in Miami they take forever to finish a simple job, overpriced and don’t go by your insurance rules and over charge you for that. Huge mistake I made dealing with this shop, don’t use the place.

I should have read reviews before using this shop. Same thing that happened to others customers happened to me. This shop have a little scam going. They always go over the insurance allowed disbursement and they end up charging you that during pick up. So in other words you will pay a deductible PLUS another amount that they come up with because they go over the insurance allowed budget just to make more money, amount that you are NOT notified until pick up date. Don’t even try to question them because they are abusive, this shop is well known with insurance agencies in the area. Stay away from them.

Management is abusive and disrespectful. They have a good scam going in which they always go over the insurance allowed budget for repair. You been warned don’t use this shop.!!!

I DONT RECOMMEND THIS SHOP, STAY AWAY. They are very dishonest. They talk to you well to get you in and it all quickly changes after that.First, they take forever to finish your car.Two, they have a scam in place with going over the amount set by your insurance.Third, management is veryy ptsd rude and likes to bully customers and insurance agents.Any other shop, on the day of pick up they will charge you ONLY the amount for the deductible, NOT THIS SHOP you will pay the deductible plus additional amounts they will come up with that you were not told about. Don’t make the same mistake I did, GO TO ANOTHER SHOP!!!

Customer service was cordial, informative and professional. We do not know yet what the car has until the insurance adjuster comes to check the car. So far World Impact Center has handled my case accordingly.

I dropped off my vehicle a few days prior to Christmas Eve. I was in an accident where a gentleman ran a stop sign and hit my car. The tow company highly suggested this company. They would help me by allowing me to pay half of the deductible. When I arrived to coordinate the process, I was informed that due to the virus and the holidays, the repairs would take a few weeks but would be done less than a month. I was also informed verbally that they would help pay half of my deductible. Over the next few weeks, I had to have my mother contact them on a daily basis because they would not call and give an update.Fast forward to Jan, 25 I called to pick up my vehicle. I was informed I needed to pay 80% of my deductible, they would only help with 20%. Once I informed then that wasnt what I was told, the assistant, Ana portrayed as if she did not know what I was talking about. Frustrated, as I been patiently waiting for over a month for my vehicle, she continue to act as if she wasnt aware of our agreement. At this point, they were not helping but informing me of additional fees, so that I would feel that they were helping me. However, none of these extra fees where informed to me until today that I needed to pick up the vehicle.Here is where they show their level of profession. Once I had my elderly mother catch an rideshare to go pick up my vehicle and pay the deductible. They handed my mother my medical marijuana in her hand and told her there was drugs in the car As if this did not make my elderly mother uncomfortable, she felt guilt as if she needed to explain my condition. Im not sure why they went through my persona belongs, even worse they choose what to give my mother in her hand. Clearly, they way of handing difficult situation is by playing with the customers emotions.Getting into an accident is already a stressful situation. Having to find a way to work everday for the last month is a very stressful situation. But I would never recommended a company who is comfortable making things worse. They do not care if youre frustrated or stress. In fact, they may make the situation worse.In the end, they only painted the side that was crash. The paint does not match with the rest of the car, as the other side is faded. I was also informed the whole car would be painted. Everything I was told compare to what I receive did not meet my expectation but I am happy because I no longer need to deal with a company who management team has narcissist-style coping mechanism towards their clients.

They did excellent work to my friends Nissan. He had his whole front-end replaced.

Careful everybody, girls in front desk are so friendly but they charge a lot and make you wait for long time to charge storage, thats the bussines but careful people who goes with a crash insurance claims.

Great service, family oriented best quality materials were used. I recommend this company out. They know exactly how to treat customers and the importance of having a car thank you for your prestigious company and workers for all you have done for me and my family in fixing my car. Awesome company I wish I can give you more stars then 5 your a 10

This is the second occasion I used World Impact Ctr. Services and Im very happy with the results. I will definitely use them again. Great job guys!!!

On July 2019, i dropped my car off to World Impact Bodyshop, not knowing what to expect,My experience was beyond my imagination with this business, They were amazing. The personal i came in contact with Ady and Eddy were professional, very accommodating and ALWAYS available on the phone to answer my questions or concerns. I recommend this business 100%

I recommend it 100% Professionals, the girls in the office give them 5 stars and 1000 thanks for their management with the insurance and the rental car, my thanks also to the mechanics and the owner of the company.

Excellent place, the repair took a little more time that I thought,but the final product is amazing,my Honda Pilot 2018 looks new like out of the dealer.

Great Service!!! Love this place my husband and I are very happy with the repairs and all the help. Big thanks to all the staff

They did a great job on my car, they made it look brand new, I will recommend people to them, because they took care of the customer and made him happy which is me

Best place to get your car fixed #1. Great customer service, well informed, answered all my question. I had the wrost insurence company ever and they took forever to approve everything on my car, but i witness how the staff deal with them and helped me on getting the best parts for my car. Best of all the work is life time warranty 😃.

I would not recommend this facility if you want your car finished within a decent time frame. Not a honest shop. Always gives you the run around and unprofessional. Dont take your car here! They have tow trucks solicitating cars in accidents to take your car to their shop offering you money and rental. Its all bullshit!!

Good bodyshop but they work too slow

Efficiency. They left my car like new

MY EXPERIENCE HERE IN THIS SHOP WAS THAT I HAVE BEEN THEIR, TWICE WITH DIFFERENT INSURANCE COMPANIES, AND BOTH EXPERIENCE WERE DIFFERENT BECAUSE OF THE COMPANY I HAD, BUT CUSTOMER SERVICE AND EXPERIENCE AT WORLD IMPACT CENTER IS ALWAYS GREAT, .THEY ALWAYS HELPED ME AND ANSWER ALL MY QUESTION, NEVER LIED TO ME, I WAS EXPLAINED IN DETAIL EVERYTHING THAT MY INSURANCE COMPANY POLICY HAS STEP BY STEP, WHICH THAT WAS NEVER DONE WITH MY INSURANCE AGENT, THEY ONLY WANT TO EXPLAIN WHAT I WANT TO HERE, BUT NOT THE TRUTH, AND THE TRUTH COMES OUT WHEN YOU HAVE AN ACCIDENT AND I LEARNED WITH THEM WHAT EACH SECTION OF MY DECLARATION POLICY PAYS… AND BECAUSE THEY HAVE TO GO BY WHAT THE INSURANCE COMPANY WRITE AND ALL THEY WRITE IS AFTER MARKET AND USED PARTS THE INSURANCE COMPANY ARE THE CROOK ONES HERE, THEY WANT OUR CARS TO GO TO THIER SELECT SHOP TO CONTROL WHAT THEY WANT TO PAY, TO SAVE MONEY LMAO.... MY COMPANY WAS PAYING FOR A CHEAP PART AND WITH THEIR HELP I GOT IT ALL OEM. THE 1ST TIME MY CAR TOOK LIKE 3 WEEKS BECAUSE I HAD UNITED AND I STRUGGLE A LOT WITH THE POLICY I HAD, AND 2ND TIME I FOLLOW THEIR ADVISED AND CHANGED COMPANY, WITH A BIGGER DAMAGE MY CAR WAS FINISHED FASTER AND MOST IMPORTANT WITH GUARANTEED…..I LOVED THEIR FRIENDLY WORK ENVIRONMENT, AND MOST IF THEIR CUSTOMERS ARE REPEATED LIKE MYSELF. WE LIVE IN USA AND EVERYONE HAS THEIR OWN OPINION, BUT MINE IS TRULY THE BEST EXPERIENCE I HAVE HAD..., I WILL RECOMMEND THIS FACILITY WITH MY EYES CLOSE, TO ANY FAMILY MEMBER AND FRIENDS …. I TRUST THEM.THANKS WORLD IMPACT CENTER FOR YOUR GREAT SERVICE……SEE YA NEXT TIME LOL

Very professional very helpful easy to work with

Horrible service,my car just small damage, It has been two month. They still don’t know when the job can be done.Rember don’t let insurance company pay directly to them.

Not a honest shop! Terrible customer service.

Great experience and excellent customer service!!!!

Awesome place

I was recommended by a friend who did not really know how the Workshop works. The repair time of the car was established in 3 days, which was extended to a month and a half due to an inefficient management between the Workshop and the Insurance (GEICO), full of setbacks, bad will and personal and technical differences, of which the Head of the Workshop took care more than solving them, turning them into a huge problem that he poured over me every time I inquired about the repair progress, whose purpose seems to be to plunge one into total uncertainty. This fact totally detracts from the Workshop and the good work and attention of the receptionist and the technician who attended me, which leaves much to be desired from what is expected of a service company in the USA. The head of the Workshop does not have the slightest idea of ​​what his relationship with a client should be, he is rude and dismissive, perhaps his position there makes him believe he is the owner of the world. I do not recommend anyone to go to obtain services there while there is this type of character in charge of the Workshop with its misplaced policy, that far from seeking customer satisfaction with its wrong treatment, is not capable of the best management to obtain a complete better service that satisfies those who pay for it.

The task of a good manager, manager or director (Mario) is to make both groups of people work motivated since their personal satisfaction when working is directly related to productivity. That is why I congratulate this place for the good service, from when you arrive until you have finished it remains very professional according to the place.

The worst body shop in Miami, it is true that UAIC is also the worst insurance, but they do not tell you and do not know how to deal with insurance, my car was half fixed, they allowed a piece of poor quality to be placed, according to them Because the insurance indicated so, they did not give me any guarantee of their work and they gave it to me a month after having delivered it to the workshop due to problems with the insurance. If a garage allows them to put a poor quality part on your car, it does so at the cost of their prestige, they cannot say that the insurance forced them.

Wonderful ... Since you arrive the first day the work team attends you at a thousand × hour, the girl who works at the front desk (Adys) takes care of everything just like Grcel who is the other girl and the owner leaves his office and leaves everything he is doing to attend to your needs and worry about your case ... He as well as his entire work team are very professional ... There was not a moment in the days when the vehicle was in the workshop that the girls call you and comment on the state it is in ... On the day of collection they deliver it to you ready ... I stayed ... WAOOOO they give it to you clean outside and inside ... Thanks Samy for putting up with my bad upbringings ... Uyyyy that mans patience with me ... In general, if I have an accident again, God willing not, but if so, I will surely return with them and I recommend them to all my friends .

Attentions from the beginning were very good. A very professional job. I hope this is the case until the end. Thanks to Ady for her attentions.

This comment is as an informative mode and clarifying some inconveniences of Maybel Gonzalez94. What a shame to know that after we help you so much you have that opinion of us. But if this method serves to listen to the opinion of our clients we hope they tell the truth. His car without counting the time that the guilty company took to see him and approve the Estimate was much less than a month of work. We let you know that the Insurance is the one who does the Estimate and the workshop has to follow its requirements, for the workshop the unnecessary delay of a car is not business, on the contrary the purpose is that it leaves as soon as possible to have more production. I pay you for 2 aftermarket wheels and you asked us for help in putting the original 4 of the car so you dont have to incur an excessive expense before delivering your lease. What you paid was not a fee was only the minimum difference between 2 aftermarket wheels to 4 originals, which you would have had to pay in full, also we do not charge the labor for that work, nor storage expense for the delay Insurance. If at any time you had a complaint about the quality of our work for that we offer you the excellent guarantee in all the work done. It is very unfair that as a business we try to help our customers and in the end they are not satisfied with the service ah despite the fact that our work in their car was impeccable because at no time they complained about quality. . Thank you for your comment, this is your answer THE TRUTH !!!!

I wish I could give 0 stars. I want to insist on bad experience, bad attention ... really they are the worst of the worst. They take full advantage, they pay the ones from the cranes to take cars that are shocked to the place. I insist the manager is of the worst kind.

Super grateful to the service of the girls and especially for the professional work they did in my car. It looked like new. I return with you with my eyes closed. Thanks for everything

Excellent experience in all aspects from the first appointment to the delivery of my car, in attention, help with insurance and coverage for the repair of the car.

It is a very good place to fix cars and deal with a lot of kindness and decency. They are professionals in their services

I want to warn all those people who are sent by a tow truck to repair their car with the promise that they will lower their deductible which is a trap and in the end they invent a thousand things to delay the repair and in the end you have to pay more because they say that the insurance does not pay and you are responsible, my car lasted a month and a half for a small repair, I do not recommend it to anyone for its poor service, do not be fooled, there are many better workshops where to go

Very professional at work, very good attention

Very good service

The worst experience lived with laughter and good treatment screw you as they did to me are scammers I recommend that you do not visit that place but up there is a god who sees everything Sassy in my life I bring a car there again. Scammers came in with my car and left with the badge in hand.

They are practically scammers, they take your car two months to repair and they rent you a car to charge more for your car insurance, bad attention, please think before leaving your car in that workshop

It is an extremely professional place, its highly qualified staff, harmony and teamwork reign based on quality and respect for the client, a lot of technology also supports this desire to work with quality, my respects to all

The best experience, they simplified my interaction with insurance as much as possible and took care of everything I recommend 100%

This place is a scam, the owner is a shameless and does not have any ethics or good service, my car was almost 2 months and to ask for the parts they took their time since the one that matters is that the car I stayed with them to collect the insurance, they asked for parts for my car that had a fee and in the end I had to pay for it from my pocket, the owners text words were I do not work for you, and I do not have to call or give you no information about what you think I order for your car, he is a complete impudence, I do not recommend this place to anyone

The worst experience of my life I do not recommend it are scammers please do not let workshops like this continue to be money