I am new to the neighborhood and after trying three cleaners within three weeks I found satisfaction with Prime Cleaners. Im honestly a first time user or a new customer but I definitely see myself becoming a regular customer because I was pleased with my work shirts that they did. In my opinion, it defeats the purpose to put your clothes in the cleaners and you still have to take then home and press them. Wheres the convenience in that? Thats part of why I put them in the cleaners, to be cleaned and pressed. Great job on the starching and creasing!π
I have Use their drive-through services for two years. They are always professional and turn in my items on time. I have never had any issues with them.On several occasions Iβve had taken several different items such as jeans and a gown for a wedding to be altered And they always do a magnificent job. I most definitely recommend their services
Excellent service!!!!! And amazing people, I recommend them π―. And super fast also. ππ
Friendly and helpful. They pick up my cleaners and deliver once ready. Affordable quality work
I have used them for many many years I have lived in the Miami Lakes area since 1987. They have always been reliable convenient and professional and reasonably priced. I recommend them highly
The staff is very welcoming, polite and helpful. I enjoy visiting this business for my dry cleaning and ironing needs
Everything looked fine, great service. Thank you very much.
Love that they text me what my clothes ate ready for pick up
For years Iβve gone to this establishment Under the new management even better. Super nice people. I tend to stay for a little chat and very professionals
Over charges for shirts β¦.changed price on meβ¦bait and switch. Ever time I go there they act like they do not remember me and asks me for my telephone number a thousand times. Incompetent!
Great profesional and great service. I will totally use and recommended to my friends.
We have been a client of this business for about 20 yrs. it changed owners a few years ago but it remains a great place. Great customer service and great quality work. Highly recommended.
Service was prompt and provided earlier than expected which is always great
Great service. My clothes were cleaned and pressed well and they have alterations on site! Excellent
They handled something I couldnt even imagine. Moldy suits. Plus they are really nice ladies and are bilingual and fast with the work. No delays and the facility is clean. Ill keep coming back.
Horrible customer serviceThey literally destroyed my clothesSome of them quite expensive piecesDonβt use
Really great service and professionalism. I have been taking clothes there to be adjusted for some time now and always came out great. Very highly recommended.
Overall great place with professional work and excellent service
Itβs an owner operated business with amazing customer service and great value! They will go the extra mile, even removing buttons on shirts before cleaning them not to risk any damage. I highly recommend them to all Miami Lakers and beyond.
I have been a customer of this business for years. Always very professional, they make it a pleasure to go there every week. Businesss owners like this, make our town of Miami Lakes proud. They really care about customer service, ethics and fairness. For all those reasons they deserve my loyalty and support.
I love Prime Cleaners...ONE STOP for all your needs....the BEST IN TOWN!!!!
Great customer service, and quality dry-cleaning and alterations. This is not a chain, but a small family shop, which I will continue to support.
I needed 2 pair of jeans tailored and they look as if they were straight from the store. Very quick turnaround time. Will definitely use Prime Cleaners again.
Great service and wonderful people servicing there. They did a great job with my jacket which I thought I had it lost as it was stained all around the sleeves and neck area. Thanks very much for all. I would highly recommend PC all of you.
It says it all in its name, PRIME cleaners is indeed one of the best possible quality in service all around!! The employees are always so welcoming and attentive to my tailoring needs, I leave extremely happy with my garments every time. I will not trust any other dry cleaning establishment with my clothes or bedding if it is not Prime Cleaners!
Their dry cleaning service is the best. They now offer pickup and delivery. Superrr professional. I really recomend Prime Cleaners they are the best
This is the best service of laundry ever! The attention is so warm and special, they make you feel like youre important and not another number in their client list. Super professional job, responsive. Ill back soon tbh!
Very nice people and very good service. I recommend this business. Orlando Canales
Absolutely the best dry clean and alterations.
They are welcoming, attentive and precise to whats needed of them.TYπππ.
Very Good Service. Quality Work.
The service is meticulous, and the pick up and deliveries are prompt. When theres an issue of any kind, the staff are incredibly communicative. The best laundry service Ive had in Miami
I can only say good things about the cleaners.The staff are friendly and theytry to return your clothing as fast a possible.Always texting you when they are ready.
There is such a nice people in this Dry Cleaner that makes you come back again. I came with some clothes to clean them and fix some pants and I canβt say anything wrong about the service. My clothes are always on point, I will keep coming here all day long!
Excellent service and affordable prices. The manager and her team are very kind and reliable. They always do a very efficient and professional job.
I have used Best Cleaners for years. Since the COVID pandemic I have switched to home pickup and delivery. The pick up and drop off is always on time and they always take care of every request.
Excellent service! Very kind and friendly. Fast and perfect work. We have been going with them for a while now and we dont change them.
Excellent alterations (and dry cleaning)βI highly recommend this superb quality family-owned business.
Excellent place. It is obvious they do an effort to have happy clients. Will be back.
I was very happy with the service from when I dropped off my clothes all the way to picking them up. Everyone was very friendly and customer focused.
I truly dont understand previous negative reviews. My experience here couldnt have been better. They did exactly what they charged me for. The good and kind service of the lady at the front was a plus.
Excellent people who work there, kindness and good and quality service
I have tried a few cleaners services in the area and I can say this is the best place around they are super professional and my clothes are always on point
They cleaned every single stain that was on my clothes, the service was excellent one of the best service ever.
What I want from a service is what I get at Prime Cleaners...consistent, great, friendly service and impeccably cleaned and laundered clothes. I wish every service provide did as well as Prime Cleaners.
Very good service, on time, good prices, I highly recomend them
Truly exceptional service in these tough times. A long time customer, I couldnβt be happier Sasha Palas
Excellent service! I would definitely recommend this laundry.
Good prices great staff
Unfortunately, Google requires a minimum of a 1-star rating to post a review. However, if I could give this place 0 or a negative number of stars, I would.I accompanied my mother to this establishment to pick up some jackets that she had left to get cleaned. When she dropped off her clothes, she dropped off a beige trench coat, and a dark blue jacket, both in excellent condition. When we picked up the items, they gave us the same trench coat, but they had dyed it peach. We argued with them about the trench coat, and even though they acknowledged that they had made an error, they refused to correct their mistake and/or provide a refund. When we got home, we saw that they had also burned a hole through the dark blue jacket, so we went back to let them know about this, and the employee admitted that the hole was not there when we dropped it off, and told us to come back the next day when their manager was supposed to be there.The next day, when we returned, the manager accused my mother of taking the jacket home, burning a hole through it, and then coming back to try to swindle them. We explained to her that even her own employee admitted to us that the error was on their part, so she called her employee, and she outright denied ever having had said anything of the sort. We had given them our receipts to show them what services we had paid for, and what items were serviced, and after taking our receipts, the manager refused to return our receipts, and was extremely rude, and again accused us of wanting to steal their money.Please, do not do business here; this place is run by a bunch of dishonest crooks.
The pros: the ladies in the front are very sweet and nice.The cons: horrible time management skills and multiple errors with my work uniforms (pants), which they either seem to make the Hem to short, or they give you a date and when you come the date is moved back. Worse of all, they couldnβt even give me the $24 dollars I paid for a service that was not rendered. But they did offer me a credit which is pointless when I already made it clear I will no longer do business with them.
Blouse pressed.
Going there for a while and no problems at all, service always good with us .
Iβve been using Prime Cleaners for years now, Iβm very happy with all their services, I was worried about getting my duvet cleaned because I canβt put it in a regular washing machine but they did an awesome job dry cleaning it. Very friendly, friendly & professional
Good attention excellent service I do not change them
Best seamstress. Trust me, I am OCD
Absolutely Amazing!!! Best cleaners and The best Customer Service in Miami Lakes!!!!
I have been coming here for years. I never had an issue until they changed employees and management. I recently brought two pants to be altered and hemmed. They charged me 15.00 for the alterations and 14.00 for the hem. I spent almost 30.00 on each pant to get fixed. When I tried on the pants at home they were two inches longer than what the seamstress had originally measured. My pants were literally dragging on the floor. Today, I went back to get the pants fixed and the seamstress was surprised to see how much fabric she left on the pant. She then proceeded to tell me that when she altered the waist it must have loosen up the material and thatβs why there was more fabric left that what she measured. She also used an excused that the day I was measured was wearing different shoes (I wore sneakers at both fittings). As she made the corrections she told me they would need to charge me another 12.00 to fix each pant. This was very upsetting because this was a mistake she made and she did not make the correct measurements. I refused to pay for their mistakes and will never do business here again. They are extremely overpriced and will try to take advantage of their customers for the mistakes they make. Do not come here for alterations!!!!
Excellent attention and very good service.
Excellent services at a very good price!
Excellent service!
Excellent service.
Great service, very friendly.
Terrible service and overpriced.
Hialeah
The Owner and personal working is very nice and professional . Attention is Excellent and everything is perfect
Always the best
Very good service, and very friendly I would recommend it with great pleasure
Good morning for being a new customer is very good and the speed, the quality of the washing and ironing and the excellent service, I can not say otherwise, everything has good quality and excellent prices. and I will recommend it to other people thanks
Very good attention, excellent washing and ironing, I have worn different clothes and I have been very satisfied as they gave it to me, recommended.
They offer a variety of services and very good service
Excellent service and price, the best laundry in Miami Lakes
100% recommendable. Excellent attention
Excellent service and 100% recommended attention, comfortable location, take the test !!!
Wonderful attention, excellent service! 100% recommended!
I can highly recommend the place, all its employees are kind and very helpful people, they are punctual in their deliveries and 100% responsible with their clients clothes.
Very good service!!!
Very good service, my clothes on time, thanks.
Excellent service
Super recommended, attention and service of 10 points
Excellent service and attention, I do not change them, recommended π―
A week ago, I took my trench coats to this dry cleaner. When I received my articles, the employee who was attending verified that the jackets were in good condition, and they told me to return after four days. They charged me an amount that I thought was much in excess, relative to other similar places that I have used, but I agreed to pay them, and left my clothes in their hands.I came back after four days, and they told me my clothes were still not ready, and they told me to come back two days later, and thats what I did. When I return two days later, the employee hands me my pieces, and I realize that one of the beige coats that I gave her was returned to me in a peach color. It was the same coat, but the color was altered. I told him not to give it to him like that, so they had to reward me anyway, and I brought the rest of the other pieces.When I got home, I noticed that one of the pieces was burned, and I went back. The clerk accepted the part, apologizing that the part was not like this when I gave it to her, and told me to come back the next day to speak with her manager.The next day, I returned, and the manager told me that they could try to fix the jacket whose color had been altered, but she couldnt fix the other jacket, because apparently, I went to my house with the intention of burning it, and try to go back to scam them. I told them that their service was terrible, unprofessional, and that I did not want those pieces, and that they please give me the receipts, so I can have proof of what had happened to me. The manager refused to give me my documents, and was very aggressive, and I left.I see that this is a lost cause for me, but I write this so that whoever reads it does not have the same bad time that I do. Please do not take your clothes or your money to this business.
Careful attention. Quality washing and ironing service for all types of clothes, Dry Clean service. Tailoring with excellent finish, professional saddlery, special cleaning treatment for carpets and leather garments
Very good prices and excellent service !!!
Punctual and excellent attention!
Excellent service in all services
Excellent, good service